Relationship Officer

ob Description

Job Description

We are looking for a high-performing, talented, self-driven Sales team with the ability to meet the customer acquisition and revenue growth targets by keeping our company competitive.

Objectives of this Role

• Represent our company, with a comprehensive understanding of the product offerings
• Connect (over telephone) with the customer and talk the way into a sale
• Achieve assigned targets
• Designation
• Executive – Sales
• Senior Executive – Sales

Preference

• 1-2 years of sales experience

Skills and Qualifications

• Excellent communication

• Quick adaptability, strong negotiating skills

Languages

• Mandatory – English

• Optional - Regional Languages (Hindi/Kannada/Telugu/Malayalam/Tamil/Gujarati/Marathi)

Working Days

• Monday to Friday (10am to 7pm)

• Saturday’s half a day (10 am to 2:30pm)

Benefits

• Best training + Best salary package as per industry standards + excellent commissions

Who are we?

Eliminate Fraud. Establish Trust.

IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding, and Digital Privacy. We establish trust while delivering a frictionless experience for you, your employees, customers, and partners.

Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry.

Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL, and many others. We have successfully raised $27M from Elev8 Venture Partners, KB Investment, and Tenacity Ventures!

About Team

The machine learning team at IDfy is self-contained and responsible for building models and services that support key workflows. Our models serve as gating criteria for these workflows and are expected to perform accurately and quickly. We use a mix of conventional and hand-crafted deep learning models.

The team comes from diverse backgrounds and experiences and works directly with business and product teams to craft solutions for our customers. We function as a platform, not a services company.

We are the match if you...

• Are a mid-career machine learning engineer (or data scientist) with 4-8 years of experience in data science.

Must-Haves

• Experience in framing and solving problems with machine learning or deep learning models.
• Expertise in either computer vision or natural language processing (NLP), with appropriate production system experience.
• Experience with generative AI, including fine-tuning models and utilizing Retrieval-Augmented Generation (RAG).
• Understanding that modeling is just a part of building and delivering AI solutions, with knowledge of what it takes to keep a high-performance system up and running.
• Proficiency in Python and experience with frameworks like PyTorch, TensorFlow, JAX, HuggingFace, Spacy, etc.
• Enthusiasm and drive to learn and apply state-of-the-art research.
• Ability to write APIs.
• Experience with AI systems and at least one cloud provider: AWS Sagemaker, GCP VertexAI, AzureML.

Good to Haves

• Familiarity with languages like Go, Elixir, or an interest in functional programming.
• Knowledge and experience in MLOps and tooling, particularly Docker and Kubernetes.
• Experience with other platforms, frameworks, and tools.

Here’s what your day would look like...

In this role, you will:

• Work on all aspects of a production machine learning system, including acquiring data, training and building models, deploying models, building API services for exposing these models, and maintaining them in production.
• Focus on performance tuning of models.
• Occasionally support and debug production systems.
• Research and apply the latest technology to build new products and enhance the existing platform.
• Build workflows for training and production systems.
• Contribute to documentation.

While the emphasis will be on researching, building, and deploying models into production, you will also contribute to other aspects of the project.

Why Join Us?

• Innovative, Impactful Projects: Work on cutting-edge AI projects that push the boundaries of technology and positively impact billions of people.
• Collaborative Environment: Join a passionate and talented team dedicated to innovation and excellence. Be part of a diverse and inclusive workplace where your ideas and contributions are valued.
• Mentorship Opportunities: Mentor interns and junior team members, with support and coaching to help you develop leadership skills.

Excited already?

At IDfy, you will work on the entire end-to-end solution rather than just a small part of a larger process. Our culture thrives on collaboration, innovation, and impact.

We are looking for a Senior Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Collaborate with front-end and back-end developers and designers to build website following client requirements.

Responsibilities

• Create clear, simple, and reusable code
• Develop all server-side logic, including data storage to optimize website performance
• Identify programming bottlenecks and bugs and find fixes
• Test, update and validate web applications to be used on different web browsers
• Execute automated testing platforms and system tests
• Familiarity with front-end technologies
• Attention to detail, especially in identifying and fixing errors.

Required Skills

• 3+ Years of experience in back-end development
• Knowledge and experience in Node js and Mongo DB
• Experience in Microservices Architecture

Job Description-

Responsibilities:

- Create blueprints for application deployment, build Terraform modules for infrastructure provisioning, and enhance security with automation tools like Harness and Flux.

- Work with cutting-edge CI/CD tooling and orchestrate deployment using AWS, Azure, Docker Swarm, and Kubernetes.

-Architect and deploy CI/CD platforms to facilitate rapid development and deployment cycles.

- Design and implement Kubernetes environments, API Gateways, and self-service portals.

- Evaluate and integrate third-party tools and services for improved CI/CD processes.

- Educate and lead a team of DevOps engineers in best practices and operational excellence.

- Employ SonarCloud for continuous code quality checks and JMeter for application performance testing.

Qualifications:

- 7+ years of experience with architecting and deploying applications on AWS or Microsoft Azure.

- Proficiency with CI/CD tooling such as GitHub, GitLab, Jenkins, or Harness.

- Hands-on experience with container orch

What we look for:

As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.

Responsibilities:

• Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
• Ability to write shell/python/ or any unix scripts
• Working Knowledge on Docker & Kubernetes
• Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
• Working knowledge of Git as a source control system and defect tracking system
• Ability to debug and troubleshoot deployment issues
• Ability to use tools for faster resolution of issues
• Excellent communication and soft skills
• Passionate and ability work and deliver in a multi-team environment
• Good team player
• Flexible and quick learner
• Ability to write docker files, Kubernetes yaml files / Helm charts
• Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
• Ability to write Ansible, terraform scripts
• Linux System experience and Administration
• Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
• Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a City Head, you will be responsible for strategizing and driving the city sales process and ensuring increase in the business for the company.

• Managing and driving the sales in the assigned city and also ensuring the expansion of sales in HORECA and retail
• Ensuring the city's revenue growth with P&L responsibilities
• Strategizing and implementing a sales management process to identify and prioritize key customers and prospects
• Developing and maintaining long-term professional relationships with existing customers
• Identifying and acquiring new customers through professional networking
• Working closely with internal stakeholders such as various divisions as well as external stakeholders such as customers
• Managing and guiding a team of sales experts in the assigned city and thus driving sales through them
• Updating and educating the team on various products of the company regularly
• Laying down the sales planning roadmap and ensuring the execution of the same
• Monitoring the sales team performance and also motivating them to meet or exceed sales target
• Maintaining, updating relevant sales data and reporting the same to the management in regular intervals
• Monitoring customer feedback regularly and accordingly working on the same and also handling escalations, if any

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 7 – 10 years in sales and also proven work experience of managing a team and sales in an assigned city
• Excellent communication, listening and negotiation skills
• Excellent networking skills with a positive approach towards achieving set goals
• Exceptional management, customer-service, leadership and organizational skills
• Proficiency in MS Office Suite

• Web development using PHP & experience in coding on MVC architecture of Laravel
• REST API knowledge is a must with oAuth security
• Understanding of mobile apps with REST API integration, firebase & google analytics is important
• Need to have knowledge of querying MySQL & NoSQL databases like MongoDB
• Experience with Node Js for our notification system

• Understanding of cloud services like Google cloud & AWS ec2 instance is a bonus for the profile