Relationship Officer

Position: Tableau Developer

Experience: 5-7 years

Location: Bangalore

Key Responsibilities:

· Design, develop, and maintain interactive dashboards and reports using Tableau, ensuring high-quality visualizations that meet business requirements.

· Write and optimize complex SQL queries to extract, manipulate, and analyse data from various sources, ensuring data integrity and accuracy.

· Stay updated on technologies and trends related to data visualization and analytics, including advanced analytics, big data, and data science. Familiarity with tools such as R, Python, and SAS is a plus.

· Utilize Snowflake for data warehousing solutions, including data modelling, ETL processes, and performance tuning to support Tableau reporting.

· Work effectively in interdisciplinary global teams, influencing stakeholders within a matrix organization to ensure alignment on reporting solutions.

· Incorporate Tableau best practices in reporting solutions and guide team members in their use to enhance overall reporting quality.

· Utilize excellent analytical and problem-solving skills to address data-related challenges and provide actionable insights.

· Communicate effectively with both technical and non-technical stakeholders to understand their reporting needs and deliver tailored solutions.

· Additional Skills: Experience with other visualization tools (e.g., Spotfire, Power BI) and programming languages (e.g., R, Python, JavaScript) is advantageous.

Qualifications:

· Bachelor’s degree in informatics, Information Systems, Data Science, or a related field.

· 5+ years of relevant professional experience in data analytics, performance management, or related fields.

· Strong understanding of clinical development and/or biopharma industry practices is preferred.

· Proven experience in completing computerized systems validation and testing methodologies, with an awarenes

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

Job Description

Role:                    : .NET Full Stack Developer

Designation      : Software Engineer / Sr. Software Engineer

Location:            : Ahmedabad

About the Team

An established IT Product & Engineering team following agile development principles, automated deployments, multiple staging environments. You will be joining experienced team of senior developers, UX/UI designers, DevOps, QA, product & project managers. Using various technologies and applications fully hosted on cloud.

Experience

• 6 to 12 years of experience in .Net technologies
• At least 2 years of hands-on experience designing & developing medium to large scale applications with Front-End JavaScript Frameworks, preferably Angular
• Well versed with advanced programming concepts of both front-end and back-end technologies

Responsibilities

• As a Software Engineer Professional, you will be responsible for the development, implementation, and maintenance of applications, using C#, .Net Core, NodeJS, Angular and ElectronJS, SQL, NoSQL and various other technologies.
• Develop high quality and reliable code with unit test cases, meeting given specifications.
• Develop front-end user interfaces using Angular.
• Implement back-end services and APIs using C# and .Net, .NET Core.
• Optimize application performance and ensure scalability.
• Collaborate with engineering, product team and UI/UX to deliver best products.
• Follow outlined standards of quality related to code and systems.
• Have a strong customer focus.

Essential Skills – Abilities

• Proven experience as a Full Stack Developer or similar role
• Strong Experience in C#, MVC and WEB API, Database Design and SQL queries using SQL server
• Experience in Angular
• Good Experience in .Net Core
• Ability to self-learn and deliver with minimal help / supervision
• Must have excellent communication & presentation skills.
• Good analytical and problem-solving skills

Value Add:

• Prior eCommerce industry domain experience
• Micro Front End Architecture
• NgRx for State Management
• NodeJs, Electron JS, PostgreSQL, Mongodb, Elasticsearch, Kafka, Redis, AngularJs (nice to have)
• Experience in Docker, Kubernetes
• Experience with working on highly scalable applications running as microservices on AWS / Azure.

Perks

•  Work-life balance & Flexible working hours. 5 days a week.
•  Every minute you work is paid.
•  Hybrid working facilities.
•  Mediclaim Insurance & Accidental death Insurance coverage
•  Employee referral bonus scheme.
•  28 days holidays (up to 35 depending on years of service). No Sandwich leave policy.
•  Enjoyable atmosphere, fast-Paced, fun, and creative space.
•  Canteen full of fruits & beverages
•  Learning & Development Opportunities

Flutter Developer

Responsibilities :

Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.

• Designing and developing apps
• Writing clean code
• Participating in development life-cycle
• Fixing bugs
• Investigating technologies to make the development faster
• Following new trends in development

Required Skills :

• Good knowledge of Git
• Understanding of Computer Science
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Experience with GoF patterns
• Knowledge of SQL
• Strong knowledge of networking
• Experience in programming languages for mobile development — Kotlin or Swift
• Knowledge of Dart programming language,
• Understanding of Flutter framework
• Experience in Android or iOS mobile development services

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.

Technical:

• Advanced working knowledge of Magento, JavaScript/JQuery, HTML5, PHP, CSS3, and MySQL.
• Must have experience with complete eCommerce lifecycle development.
• Must have experience in modules/extensions development/customization.
• Must have experience in Theme and API integration/customization.
• Good communication skills.
• Must have knowledge of SSH, Nginx, and Apache.
• Knowledge in the GIT version is plus.

Non-Technical:

• Interpersonal skills
• Excellent Verbal & Written communication
• Decision maker
• Good Listener
• Ability to work independently

Roles & Responsibilities:

• Develop back-end/frontend new functionality
• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.

we are looking to add new talent to our ruby on rails team. You will be responsible for developing and maintaining the server-side logic for the central database, testing performance, troubleshooting, and integrating front-end elements into the application.

Job specifications-

• Bachelor’s degree in computer science, computer engineering, or related field.
• Understanding of ruby on rails as well as libraries
• Ability to write clear, readable ruby codes.
• Problem-solving capabilities.
• Understanding of code versioning tools like- Git
• Good understanding of front-end technologies including- HTML5, JavaScript, and CSS3.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Familiarity with testing tools.