
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.

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We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.
A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Job Description:
• Experience in Core Java, Spring Boot.
• Experience in microservices.
• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2
• Good knowledge of multi-threading
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.
• Should be able to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
We are seeking a proactive and client-oriented Relationship Manager to join our dynamic team. The successful candidate will play a key role in acquiring new clients, understanding their investment needs, managing their portfolios, and maintaining long-lasting relationships. If you have a passion for financial markets, excellent communication skills, and a commitment to client service, we want to hear from you.
We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.
The responsibilities include:
1) Search Engine Optimization
2) Media outreach
3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads,
4) Coming up with an innovative social media content strategy and executing it
5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.
To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.


and professional email designs, and banner images for websites,. With the desire to learn organizational and business values, they
should be able to determine the requirements and produce exceptional work.
Responsibilities
Understand the brief, participate in brainstorming and produce creative designs that result in an engaging
consumer journey.
Collaborate with the marketing team and copywriters to understand the exact requirements and
expectations.
Be a great team player and coordinate with other design teams to seek and provide design assistance.
Use proficient creative software skills to create variety of static and motion graphics for communication
design.
Learn business requirements and organisational values to adapt the same in designs.
Understand how creatives are performing via analysing performance data, and incorporate the same
understanding into subsequest creatives.
Requirements
• Strong Knowledge of Photoshop and Illustrator.
• Excellent visual design skills in both static and basic motion graphics.
• Basic knowledge of HTML and Adobe XD will be advantageous.
• Ability to present your designs and defend your solutions to various stakeholders.
•E-commerce background is a plus point.
Professional written and interpersonal skills.
• Understanding the Beauty Space is a plus.
• Experienced in determining requirements and meeting deadlines.
•Good layout designing skills and sense of colour usage.
Digital and Technology Architecture
- Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
- Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
- Plans tasks and estimates for the required research and volume of activities to complete work
- Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
- Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
- Drive the team to ensure appropriate documentation is developed in support of value realization
- Lead the technical team and head collaboration between Business Users and software providers to build digital solutions
Enterprise Architecture
- Ownership of overall Enterprise Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap for applications aligning with Enterprise Architecture
- Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
Data Architecture
- Ownership of overall Data Architecture including compliances and standards
- Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
- Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use


Full Stack Developer
Born at MIT, GeniusMesh is an executive networking, career coaching and recruitment platform. We are building our offshore team to support our growth.
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. You must be familiar with agile methodologies
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve SaaS offerings
Requirements and skills
- Proven experience as a Full Stack Developer
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- Willing to learn new tools and technologies
- An analytical and entrepreneurial mindset
- Degree in Computer Science, Statistics or relevant field
- Willing to work in a fast paced innovative environment

Software Engineer, React Native.
Intro:
Empala is an exciting new fintech launching in Singapore. Empala aims to help workers in the SEA region get access to their pay & helping them save for unexpected expenses.
Job Description:
As fullstack developer at Empala you will be building and shaping our product. Our current offerings are centered around a React Native app (iOS & Android) with a serverless backend.
Empala is a flat and young organization, meaning every hand has a lasting impact on our product and our culture. You will report directly to the CTO and will in general be working closely with the founders. The job is of course mostly focused on building and maintaining our products, but in a small team you will have to wear a lot of hats, you could get involved in sales, marketing or anything in between, ideally you will see this as a positive thing and a chance to learn more about our users/customers/new areas of work.
Benefits:
At Empala we offer a competitive package that will be a mix of salary and employee stock options. We pay ourselves on demand meaning you can get paid for the work you have done when you wish it, be it daily, weekly, monthly or a combination of above.
Requirements:
The following requirements are a guideline, if you are missing some points but you are confident that you can master them in a reasonable amount of time there might still be a place for you at Empala.
Preferred
- React Native
- Backend tools and frameworks (express or any other, non JS is OK as well)
- Cloud providers, AWS preferred
- Git
Other requirements
- Fluent in english
- Proactive approach to problem solving
- A hunger to get stuff done
Nice to have:
- Experience with Redux, GraphQL, Typescript, AWS Amplify
- Experience with SCRUM and/or TDD


