
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.

About KreditBee
About
Connect with the team
Similar jobs
Roles and Responsibilities:
- Develop and implement quality management systems.
- Conduct quality audits, analyses, and management to ensure compliance with ISO standards.
- Establish and maintain quality control standards and procedures
- Develop and implement checklists for quality documentation and inspection.
- Collaborate with cross-functional teams to identify areas for improvement in renewable energy projects.
- Evaluate the efficiency of existing quality systems and recommend improvements.
- Ensure timely completion of all quality-related tasks within budget constraints.
- Provide technical support to resolve quality-related issues during project execution.
- Oversee and manage high-capacity solar projects as the project head.
- Lead and manage teams efficiently to achieve project goals.
We’re Hiring: Business Development Manager (BDM) – IT Industry 🚀
Are you a skilled Business Development Manager with a proven track record in the IT sector? We're looking for someone just like you to join our dynamic team!
Key Responsibilities: 🔹 Drive business growth and generate new leads
🔹 Develop and execute strategies to expand the client base
🔹 Build and maintain strong client relationships
🔹 Identify new business opportunities and manage key accounts
🔹 Collaborate with internal teams to deliver exceptional IT solutions
Requirements: ✔️ Minimum 3+ years of experience in business development within the IT industry
✔️ Strong understanding of market trends, competitors, and customer needs
✔️ Excellent communication, negotiation, and networking skills
✔️ Proven track record in achieving targets and driving revenue growth
Why Join Us? ✅ A collaborative and innovative work environment
✅ Exciting growth opportunities in a leading IT company
✅ Competitive salary and benefits package
If you're passionate about driving business success in the IT space and meet the qualifications, we’d love to hear from you!

Key Responsibilities:
- Experience with C#, .Net, Azure DevOps, React.Js or Angular.
- Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
- Design and implement build-deployment-test automation.
- Microservices, Database design and implementation for
- relational and non-relational databases.
- Excellent interpersonal, verbal, and written communication skills.
• • High school diploma or GED.
• • Bachelor’s degree in business administration or management, Marketing, or related field is preferred.
• • Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• • Proven sales experience with 1-3 years, Freshers also can participate.
• • Strong analytical and problem-solving skills.
• • Excellent negotiation and consultative sales skills.
• • Effective communication skills.
• • Exceptional customer service skills.
• • Proven success in winning long-term deals.
• • Sales experience is mandatory.
• • 2-wheeler is mandatory.
Field Sales Executive Responsibilities:
• • Making field visits, Cold Calls on daily basis, generating leads, sharing quotation coordinating with the team and follow-ups.
• • Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• • Actively sourcing new sales opportunities through cold-calling and emailing.
• • Developing in-depth knowledge of product features and benefits.
• • Utilizing direct meetings to build relationships with new customers.
• • Processing customers' purchase orders and liaising with the Finance department to ensure the timely delivery of ordered products to end customer.
• • Advising customers on suitable product selection based on their needs and specifications.
• • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• • Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• • Setting up face-to-face meetings between potential customers and team Sales Representatives.
• • Coordinating with team for quotation, customer assistance, follow-up, customer handling based on their requirement, and engage with team.
Responsibilities
- The successful candidate must have hands-on testing experience on any web application (Any Architecture) and should have in-depth knowledge on the architecture of current/previous projects.
- The successful candidate must have hands-on testing experience on testing UI / Front End on different configurations of browsers.
- The successful candidate must have excellent knowledge on Testing Methodologies & defect Management systems
- The successful candidate must have Good knowledge on CRM domain
- The successful candidate will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management,
- The successful candidate will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations.
- The successful candidate will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues.
Requirements
- Minimum 3 to 5 + years Experience in Web Application Testing on multiple configurations of browsers
- Knowledge of Database (any) and ability to write SELECT queries with ease.
- Experience on testing web services is an advantage.
- Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform
- Adhere to STLC standards.
- Excellent in communication skills & a good team player.
- Quality Certifications would be advantage.
- Knowledge of validating, and troubleshooting XML schemas.
- Knowledge on Performance / Security tools is an advantage.
- Experience with Test management tools (i.e JIRA), test automation (i.e QTP , Selenium) and defect tracking tools (JIRA)
Desirable Skills
- Prior experience with any marketing automation tool, such has Hubspot, Eloqua, Exact target, Adobe Campaign, Adobe MArketo will be a advantage.
- Hands on experience on OOB solution testing, Cloud Based testing
- Adobe Marketing cloud product knowledge
- Hands-on experience on testing workflow based applications with keen attention to integration between various systems.
- Hands on Experience on Automating web applications will be an advantage.
- Knowledge on any automation tool that can be used on CRM Applications is a desirable;


▪ Defines and generates test concept, test specification, test framework and test scripts.
Responsible for Test Architecture, Design and ownership for completeness of test
assets. Completeness incudes technical documentation, technical upkeep with latest
technology adaptions on an ongoing basis, technical support.
▪ Establishes and maintains test environments and configurations
▪ Develops and maintains test automation frameworks
▪ Deploys and executes automated test scripts
▪ Documents clearly and concisely the bugs encountered during testing and communicate
test status
▪ Reproduces and analyses the reported bugs

Responsibilities
Ability to work on a cross-functional team within a very agile team, delivering on time and with high quality
Adjusts and defines new processes as they arise due to known and unknown customer/engineering requirements as it relates to frontend web development
Provides feedback on frontend architecture, code organization and CI/CD infrastructure for the team
Staying up to date with the best practices and future frontend development
Provides frontend leadership expertise and mentoring to other developers on not only the team, but the engineering organization as a whole
Takes pride in delivering ground breaking UI to web applications
Working closely with UX designers to turn their ideas into reality as it relates to creating visualizations for next generation cybersecurity
Qualifications
Proficient in developing large REACT Web Applications
Experience with Django applications
Proficient with TypeScript
Experience with Postgres or other relational database(s)
Experience developing REST APIs with authentication and scaling
Familiarity with some ORM (Object Relational Mapper) libraries
Cloud computing architectures (AWS, Azure, Google Cloud)
Experience with Docker a plus
Mandatory experience: 8 + years

Appletree International Pvt. Ltd., is a leading hospitality management company
founded by industry experts and experienced professionals. We aim to build an
international platform connecting the complete individual lifecycle from discovery,
consulting to lifetime engagement.
Position : React Js Developer
Location : Mumbai
Experience : 2 to 6 years
Job Description
● Strong proficiency in HTML, CSS and JavaScript, including DOM
manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of isomorphic React is a plus
● Familiarity with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Ability to understand business requirements
Your primary focus will be on developing user interface components and
implementing them following well-known React.js workflows (such as Flux or Redux).

- Designing user interactions on web pages.
- Developing back end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.

