- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
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Python Developer
Navtech is looking for a Python Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment. We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers, and sales experts to boost the company’s online presence.
Working as Python Developer at Navtech, you will:
- Write reusable, testable, and efficient code. Test and debug programs.
- Participate in full development life-cycle: concept, design, build, deploy, test and release.
- Integrate user-facing elements with server-side logic.
- Integrate data storage solutions like MongoDB, MySQL etc.
- Work with product teams on new product ideas, designs, prototypes, and estimates.
- Drive a best practices approach to the continuous improvement of our products, processes, and tools.
- Write and maintain documentation for all features in development.
- Develop back-end components to improve responsiveness and overall performance.
- Implement security and data protection solutions.
- Coordinate, guide, and mentor other software engineers within the team to understand user requirements and provide better technical solutions.
Who Are We Looking For Exactly?
- 1-3 years of experience as a Python Developer with knowledge of web framework such as Django, Flask, etc.
- Knowledge of object-relational mapping (ORM).
- Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
- Familiarity with PHP, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
- Proficient understanding of any of the code versioning tools like Git, SVN etc.
- Familiarity with NoSQL database (Redis, Cassandra).
- Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
- Should have a Master’s Degree /Bachelor's (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
- Should have good logical, analytical and communication skills with client interaction experience.
Benefits:
- Performance review and Appraisal Twice a year.
- Competitive pay package with additional bonus & benefits.
- Work with US, UK & Europe based industry renowned clients for exponential technical growth.
- Medical Insurance cover for self & family.
- Work with a culturally diverse team from different geographies.
- Develop and execute Marketing campaigns to help acquire and retain customers, as well as upsell its products or services
- Understand the needs, motivation, and behaviour of users and define priorities of tests based on impact, confidence, and easiness
- Work with the engineering, design, and product team to implement tests quickly
- Track, measure and analyse performance & continuously optimize them
- Gather input from customers and various internal departments, and use this information to establish growth targets and choose key performance indicators.
- Work with multiple stakeholders in a high growth environment to get work done and build positive team relationships
Responsibilities:
· Search, design, develop, and test blockchain technologies.
· Brainstorm and help evaluate applications for new tools and
technologies as they continually evolve.
· Maintain and extend current client- and server-side applications
responsible for integration and business logic
· Be involved in the global blockchain community—work on
implementing and integrating the latest improvement proposals.
· Document new solutions as well as maintain that of existing ones.
Requirements:
· Total 3 Years of experience required,Ethereum, Blockchain
· Knowledge in any one of the programming languages: NodeJS,
Java, GoLang,C, C++,PHP
· Basic understanding of blockchain technology: Bitcoin, Smart
Contracts, Solidity, Cryptography
·Knowledge in private blockchains such as Hyper Ledger, Corda is
a plus
· Basic understanding of HTML, CSS, JS, Bootstrap and knowledge
in front-end technologies such as Angular/ React/ Vue is a plus.
· Knowledge in databases and database modelling: MySQL,
PostgreSQL, MongoDB
· Understanding of Software Development Lifecycle (SDLC)
· Experience using Git for version control
Key Responsibilities
• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
•Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively
Job Description:
- Experience as a Web Methods Developer with both MFT and JDBC adapter
experience
- Experience in Web Methods Integration 9.x, 10.x/above.
- AS2 transmission with partners.
- Working experience in webMethods designer, Integration Server, Web Services
(REST, SOAP), pub-sub model, JMS, SAP adapter, SFDC adapter, AS400 adapter,
Web Methods Test Suit and MQ Adapters.
- Hands on building BPM and TN integrations. Must have built process models in
deployed them till production.
- Hands on CAF. Must have built custom pages on CAF and deployed then till
production.
- Knowledge on Scrum methodology.
- Basic Fundamental understanding, logical reasoning, problem solving approach.
- Excellent communication.
- Good Problem Solving Approach
Primary Skills :
- Experience as a Web methods Developer with both MFT and JDBC adapter
experience
- RESTful service development
- In-depth ESB knowledge
- Experience in SAP adapters
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
We are seeking an enthusiastic and motivated HR Recruiter to join our team. As an HR Recruiter, you will be responsible for sourcing, screening, interviewing, and hiring top talent for our organization. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for finding the right candidates for the job.
Responsibilities:
- Source and recruit candidates through various channels, including job boards, social media, and referrals
- Screen resumes and applications to identify qualified candidates
- Conduct initial phone and in-person interviews to assess candidate qualifications
- Manage the interview process, including scheduling and coordinating interviews with candidates and hiring panel
- Communicate effectively with candidates throughout the hiring process, providing feedback and updates as necessary
- Negotiate offers with candidates and extend job offers to successful candidates
- Conduct reference and background checks on potential employees
- Maintain accurate and up-to-date records of candidate information and hiring processes
Requirements:
- Bachelor's degree in Human Resources or related field
- Proven experience as an HR Recruiter or similar role
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to work independently and in a team environment
- Familiarity with applicant tracking systems and recruitment software
- Strong negotiation skills and ability to close job offers
- Knowledge of employment laws and regulations
- Positive attitude and willingness to learn and grow in the role
If you are passionate about finding the best candidates for the job and thrive in a fast-paced, collaborative environment, we encourage you to apply for this exciting opportunity.
- Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
- Measure and report performance of all digital marketing campaigns & activities
- Brainstorm new and creative growth strategies & high frequency scenario
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Analyse existing products and plan growth and improvement strategy
- Manage campaign timelines and deliverables
- Document best practices and seek out opportunities to improve existing processes
- Create reports and build reporting requirements for data management and analytics
Desired Profile:
- Masters/Bachelor’s Degree in Business or Marketing.
- MBA in Marketing will be preferred
- Min 2-5 years of experience in Digital operations role
- Solid MS Office skills – PowerPoint, Excel, Word.
- Strong project and product management expertise.
- Excellent interpersonal, communication and presentation skills.
- Strong analytical and creative problem solving skills.
- Ability to effectively organize, analyze, and present data with solutions.
Check website :- http://nearpe.com
You are suppose to take care of all the technology requirements end to end. Our stack is in java+springboot+postgres, deployed on AWS with native android application.
General requirements :-
- Design and build highly scalable java based transactional web applications.
- End to end responsibility of delivery of requirements within timeframe.
- Managing a team of 3-4 engineers.
- Direct interaction with internal and external clients to understand requirements and for integration purpose.
- Write clean, maintainable code with best standard practices.
- Participate in all phases of development including requirement gathering, development and deployment.
- Mentor & lead the team.
- Excellent Command over JAVA, DS, Algorithms, Postgres or similar RDBMS.
- Knowledge of full-stack development including Front end or Android native development is plus (not mandatory though).
- Good sense of customer behaviour, satisfaction and product development is required.
- Good sense of humor is must, along with beer every week :)
- At least 3-4 years of hardcore development experience with product companies along with managing small team.
Experience: 3+ years hands on experience in Java/J2EE development and programming.
- Good Communication and interpersonal skills
- Proficient in MS Office
- Well versed with written and spoken english
- Self motivated and hard working
- Salary no bar for deserving candidates