- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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PythonAbout the company:
Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level
Role Overview:
Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.
Key Responsibilities
● Data Strategy & Automation:
○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.
○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.
● Data Analysis & Insight Generation:
○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.
○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.
● Reporting & Quality Assurance:
○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.
○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.
● Collaboration & Strategic Planning:
○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.
○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.
○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.
Required Skills and Qualifications
● Technical Expertise:
○ Strong background in SQL, Statistics and Maths
● Analytical & Strategic Mindset:
○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.
○ Experience with statistical analysis, advanced analytics
● Communication & Collaboration:
○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.
○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.
● Preferred Experience:
○ Proven experience in advanced analytics roles
○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.
Why Join Ketto?
At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!
We are currently seeking dedicated and enthusiastic female candidates for the position of Data Entry Operator at our office located in Chanakya Place, New Delhi. This is an excellent opportunity for freshers who have recently completed their education or are pursuing and are looking to gain experience in the field of data entry.
As a Data Entry Operator, your primary responsibility will be to accurately enter and update data into our database systems. Attention to detail and precision in data entry are crucial for this role to ensure the accuracy and integrity of the information.
Requirements:
*Only female candidates are eligible for this position.
*Freshers with 0 to 6 months of experience are encouraged to apply.
*Basic computer literacy and familiarity with data entry processes.
*Proficiency in typing and data entry speed with a high level of accuracy.
*Good communication skills, both written and verbal.
*Strong attention to detail and ability to maintain data confidentiality.
*Ability to work in a team environment and collaborate effectively.
Salary and Benefits:
The selected candidates will receive a basic pay scale ranging from ₹7,000 to ₹18,000 per month, based on their qualifications and performance.
Additionally, we offer a supportive work environment, opportunities for growth and learning.
If you are a motivated individual with a passion for data entry and a desire to kick-start your career in a dynamic organization, we encourage you to apply. To be considered for this position.
We appreciate your interest in joining our team.
Interested candidate can visit office address as mentioned below between 2pm - 5pm (Monday-Saturday)
Sincerely,
Team Web Infomatrix
B-68, 40 Feet Rd, Block D 1, Market, Chanakya Place, New Delhi, 110059
If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas.
Develop and maintain strong customer relationships.
Identify new sales opportunities and potential clients.
Keep up-to-date with industry trends and competitor activities.
Python
Amazon Web Services (AWS)We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Expert level in the programming on Python. Experience designing and building APIs using popular frameworks such as Flask, Fast API
- Familiar with site reliability concepts, principles, and practices
- Experience maintaining a Cloud-base infrastructure
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Emerging knowledge of continuous integration and continuous delivery tools (e.g., Jenkins, Jules, Spinnaker, BitBucket, GitLab, Terraform, etc.)
- Emerging knowledge of common networking technologies
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry
- Experience working on public cloud environment using wrappers and practices that are in use at JPMC
- Knowledge on Terraform, containers and container orchestration, especially Kubernetes preferred
Data ScienceWe are working on AI for medical images. We need someone who can run pre trained models and also train new ones
PHP
Laravel
CodeIgniterJob description
We are Virtual Internships, an EdTech startup on a mission to bridge the gap between education and the workplace by making internships accessible to all.
Over the last four years, we’ve established partnerships with 12,000+ companies, 100+ universities, and supported thousands of students and graduates in becoming more employable via our online work experience product.
We are a team of 130+ across 25+ countries, and recently https://techcrunch.com/2022/09/14/virtual-internships-matches-students-with-top-companies-around-the-world/">secured our Series A funding from investors such as Hambro Perks, Sequoia Capital, Kaplan, Arsenal Growth, and Ascend Vietnam Ventures - who have collectively guided the likes of Google, Linkedin, WhatsApp, Canva, Udemy, and Applyboard.
Our 2022 awards include:
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Ranked 23rd out of 13,000 organizations in https://www.escapethecity.org/escape100/2022?utm_source=media_kit&;utm_medium=blogpr&utm_campaign=esc100_2022&utm_id=launch">The Escape 100: the top purposeful organisations to ‘escape’ to in 2022
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https://www.techinasia.com/50-rising-startups-southeast-asia">Tech in Asia’s “Top 50 Rising Startups” (No.6 in Vietnam)
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Top100 EdTechStartup Selected by https://www.holoniq.com/notes/holoniq-europe-edtech-100/">HolonIQ
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Finalist for https://www.businessleader.co.uk/gotech-awards-22-finalists/">Go:Tech Awards
Your Role
Become one of our new Senior Software Engineers, where you will play a role in building an enterprise-level WordPress platform. If you want to work in a flexible environment where you can own technology, strategies, design, and build new systems from scratch using the tools YOU choose, read on!
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Work with the Marketing team to conduct a plan for building the website and scale-up plan yearly.
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Development/Deployment of enterprise-level WordPress plugins and themes in a WordPress VIP multi-site environment.
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Building and collaborating with developers from other teams to create modular, extensible PHP and JS solutions (plugins, packages, blocks, and components).
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To create own themes based on requirements from HTML scratch.
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Local Development Environment Setup/Configuration.
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Theme and Plugin Security.
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Understanding of best standards and guidelines about WordPress.org.
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Ability to handle complex problems from design to execution and deliver in time bound manner under constraints.
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Autonomously architect, prototype, and maintain solutions to different problems.
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Comfortable wearing many hats and willing to work on all parts of the stack.
Your Impact
In your first month, you will:
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Get onboarded and brought up to speed with all things VI - our company structure, product, mission, and values
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Meet with colleagues across the company and start building relationships that will help you better understand the company
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Review our current programs, systems, and data so you can gain insight into where we currently are
-
Take over our new WordPress website which is in setting phase
Within 3 months, you will:
-
Take ownership of your role and started working directly with stakeholders.
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Have strong relationships with our external vendors and be the front line of people support for the company
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Deliver 1st version of the new website.
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Coordinate with analysis to set up Google Analytics and other tools.
Within 6 months, you will:
-
Work with the Marketing team to maintain, and improvement by the analyst result of the new website.
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Be a strong technical advisor for the marketing team about SEO/other Google and WordPress technologies.
Job Requirements
-
A Bachelor’s degree is preferred.
-
Extensive experience in writing and building PHP applications at scale using object-oriented coding, namespace, autoloading, dependency injection, PHPCS, Psalm, PHPUnits etc., as well as interacting with REST API/ GraphQL
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Familiarity with WordPress development (multisite, configuration, parent/child themes, plugins, Gutenberg) and understanding of security concerns and site optimization for performance.
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Possesses an understanding of and commitment to web standards, including web accessibility standards (WCAG)
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Familiarity with package managers for PHP (Composer) and JS (NPM/Yarn)
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Familiarity with PSR specifications
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Previous working experience with Code versioning and code review
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Previous working experience with Docker, Git, and dependency management via Composer
Consider this our wish list. We know there will be great candidates that don't meet every one of these criteria—if you're passionate about the role and have early-stage startup experience, we'd still love to hear from you.
What do we offer?
One of our core values at Virtual Internships is transparency. That’s why, we’re allowing you to ‘try before you apply’ in our “https://www.notion.so/virtualinternship/Virtual-Internships-VI-P-GUIDE-0aaa39e9a3304d4cbc19fad96bd0c72d">VI-P Guide” which includes our values, how we operate, how we build our packages, and how we interview.
To give you an example of some of our perks and benefits:
-
Flexible Working Hours - start earlier, leave earlier, take a shorter lunch or leave a bit later, it's totally up to you.
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Remote First - work from anywhere, with a budget to support your remote setup
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Learn from the world’s best - access to exclusive content including how-to guides and playbooks from Sequoia/500Global-backed organizations
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Professional Development Budget - dedicated budget towards content/platforms/courses that can contribute to your professional growth
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Impact - we’re still at an early stage, so your impact is magnified. You will likely be solving something that hasn’t already been solved or you will be taking something to an entirely new level!
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Birthday Leave - go enjoy yourself on your birthday without needing to use your annual leave
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Meritocracy - a culture that prides itself on internal promotions and meritocracy. The majority of our managerial team has risen up (quickly), including our COO, CAO, CFO, Head of Host Companies, and Head of Intern Experience.
Do you have excellent tech knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce.
- Understanding the business goals, what the product offers, the platform for communication and accordingly creating copy that can help drive maximum conversions.
- Measuring performance of the copy at every step to ensure business objectives are met.
- Researching about the brand, competition, and category and creating a communication plan for the brand in line with the brand values.
- Ensuring consistent brand voice across all brand channels and pieces of communication
- Understanding the platform for communication and creating copy that works for the platform.
- Measuring content for performance and conversion.
- Monitoring web traffic and engagement (e.g. conversions and bounce rates) basis content created.
- Coordinating and collaborating with marketing and design teams to ensure high quality output.
- Follow industry-related news and generate ideas around trending topics.
- Reviewing and updating published content as needed, identifying gaps and making recommendations accordingly
What you need to have:
- Any Graduation
- Being highly creative and imaginative
- Having good written and interpersonal skills
- Working well in a team
- Ability to work under pressure and manage deadlines
- Having an eye for detail
- Having an interest in new advertising trends and techniques
**Responsibilities**
- Active management right from the initial stage till the end of the product life cycle to deliver high-quality products.
- Write, prioritize requirements, manage and facilitate the product development lifecycle from inception to release.
- Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
- Lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development.
- Develop and implement a company-wide go-to-market plan, work with all the departments to execute.
- Analyze potential partner relationships for the product.
- Work with an engineering counterpart to define product release requirements.
- Discover products as per customer need with current marketing trends.
- Work with the marketing team to identify the requirements from the sales and create product requirement documents.
- Interact with clients and the technology team.
- Work with external third parties to assess partnerships and licensing opportunities.
**Skills**
- Must have Effective oral and written communication skills.
- Must have Excellent interpersonal skills and presentation skills.
- Must have Organizational skills and the ability to understand detailed information.
- Must have Knowledge of current marketing trends.
- Must have People management & leadership.
- Must be resourceful, innovative, self-motivated, and confident in high-stress situations
- Must have Product Management, Product Development understanding.
- Must have good analytical and troubleshooting skills with end-users / customers.
- Must have competitive intelligence.
Perks and Benefits
The company provides medical insurance and other benefits.
HTML/CSS
jQuery
JavascriptSenior UI Developer, India
All about the role:
Technical UI in India in our Solutions Implementation team
will provide hands-on management for multiple simultaneous projects around UI
domain. This role is based out of Bangalore, India.
Key Accountabilities:
Managing project deliverables in line with the project plan
Providing status report to different stakeholders
Implement process improvement
Provide strong technical leadership and hands-on involvement with CSS3, HTML5, JQuery, PSD Conversion to HTML
Responsible for implementing best practices for project delivery
Manage a delivery team to ensure timely, accurate and high quality customer deliveries
Own all major and minor project releases for the Solutions Implementation team
Conduct peer-reviews and lead reviews and provide feedback
Advising on and co-ordinating team's technical activities
Identifying and owning architectural and other technically based risk, escalating as appropriate
Ensuring the non-functional requirements are achievable and subsequently met
Ensuring adherence to appropriate standards of technical best practice
Controlling the technical configuration of the solution
Managing technical aspects of the transition of the solution into live use
Resolving technical differences between technical team members
Desired Skills
Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress
Experience in Responsive Web Design and Cross Browser Implementation
Leadership & Management
Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization
Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs
Education and Experience Requirements
Bachelor's degree in Engineering or relevant fields
5+ years of experience in a role of a UI developer at technology and product development teams
Experience of working in a global distributed development model
Track record of delivering high performance products
Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)
PHP
Angular (2+)HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon