
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.

About KreditBee
About
Connect with the team
Similar jobs (10)
Job Title: Senior SDET (Playwright - JavaScript)
Experience: 4 - 6 Years
Location: Coimbatore
Key Responsibilities:
- Design, develop, and maintain automated test scripts using Playwright (JavaScript).
- Collaborate with developers and QA teams to ensure product quality.
- Implement robust test frameworks for UI and API automation.
- Identify, debug, and report software defects efficiently.
Required Skills:
- Strong experience in Playwright with JavaScript/TypeScript.
- Solid understanding of test automation frameworks, CI/CD, and API testing.
- Experience with Git, Jenkins, and Agile methodologies.
Good to Have:
- Exposure to performance testing and cloud environments.
About Searce
Searce is a global, AI-native, engineering-led technology consultancy and a Premier Google
Cloud Partner — recognized as the Google Cloud Workplace AI Transformation Partner of the
Year, APAC (2026). With 20+ years of experience and 3,000+ clients across 10+ countries, we
help businesses stay ahead of the cloud curve.
The Role
We're looking for a Lead Cloud Security & Reliability Engineer with deep GCP expertise to own
end-to-end cloud reliability and security forAPAC enterprise clients. As Lead, you'll set the architectural direction, mentor your squad, and drive measurable client outcomes across multi-
cloud environments.
What You'll Do
Own Client Delivery — Lead 24x7 GCP cloud operations forAPAC clients. Define SLO frameworks and ensure adherence.
Architect Solutions — Design scalable, secure GCP-primary architectures with multi-cloud awareness.
Drive Reliability — Lead incident response, RCA, and long-term remediation across production systems.
Mentor & Elevate — Coach and grow a squad of Senior CSREs.
Drive FinOps — Own cloud cost governance and optimization with quantified impact.
Be the Expert — Represent Searce's technical depth in global client conversations.
What We're Looking For
Experience
7–12 years total with 5+ years on GCP cloud infrastructure
Strong background in Cloud Managed Services / MSP environments
Proven experience leading a team in client-facing delivery
Multi-cloud exposure (AWS/Azure secondary) preferred
Technical Skills (Must-Have)
- GCP: GKE, IAM, VPC, Cloud Monitoring, Stackdriver, KMS — demonstrated in work
- experience
- Kubernetes: GKE — production cluster management, Helm
- IaC: Terraform — module-level, reusable frameworks
- Observability: Prometheus, Grafana, Thanos or equivalent
- Security: IAM, Zero-trust, DevSecOps, CSPM tools
- Scripting: Python or Go
- FinOps: GCP cost governance demonstrated
Nice to Have
- GCP Professional Cloud Architect / Pro DevOps Engineer certification
- AWS / Azure secondary experience
- CKA (Certified Kubernetes Administrator)
- ITIL / change management awareness
- APAC client delivery experience
Why Searce?
🏆 Google Cloud Partner of the Year — APAC 2026
🌍 Work with APAC enterprise clients across multiple industries
🤖 AI-first, engineering-led culture
📈 Lead-level ownership with real career growth
🤝 HAPPIER values — Humble, Adaptable, Positive, Passionate, Innovative, Excellence,
Responsible
· A thoroughly experienced OMS resource with preference to Blue Yonder OMS and good exposure in building custom microservices as extension points to OMS possessing good cloud knowledge.
· Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS)
· Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc.
· Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc.
· Any additional knowledge on OMS and Store domains will be additional advantage.
· Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.
· Should be able to understand system end-end, maintain application and troubleshoot issues.
· Good understanding of Data Structures and Entity models.
· Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.
· Expertise in integrating synchronously and asynchronously with third party web services.
· Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS.
· CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.
· Knowledge on any major eCommerce / OMS platforms will have added advantage.
· Must have a working knowledge of Production Application Support.
· Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket.
· Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.
· Should have a fairly good understanding of L3 support processes, roles and responsibilities.
· Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.
Should be flexible to work with overlap with some part of onsite (PST) hours as part of various client meetings and hand offs with Alo client leadership team
BSE Debt Listed Company.
It aims to be a one-stop investment solution for all types of investors, providing a comprehensive range of products including Fixed-Income Securities, Listed Equity, Real Estate, Unlisted Equity, Mutual Funds, and more.
• Generating consistent returns for over 8 plus years in the industry.
• Our pool of Investors includes Listed Company, Senior Official of Big 4 consulting firms, Ex- Bankers & CXO Level Executive, Government Officials, Merchant Bankers, CA’s, & Company Professionals, Fin-Tech & MSME, Non-Resident Indians (NRIs)/ High Net Worth Individuals (HNIs).
We are currently expanding our sales team and are seeking your support in helping us find qualified candidates for the following open positions.
1. Channel Sales Manager (BFSI Domain)
Total Experience: 2+ years Upto 7 years
CTC: 8-10 Lakhs + incentives
Location: Sector 49, Gurgaon
Qualification: Graduate/Post Graduate
Working Days: 5 Days a week
Industry : BFSI ( do not include CV from loan, insurance and credit department)
Candidate Requirements:
Strong knowledge of financial and investment products, preferably mutual funds, insurance, fixed deposits, SIP, fixed income, life insurance, general insurance, and PMS.
Experience as a Direct Selling Agent (DSA).
Candidates from the Banca and insurance channel must be avoided.
Immediate joiner preferred ! We are hiring for a hashtag
#Salesforce Developer with 7-11 years of experience for our fortune 500 and US based product development MNC client. The ideal candidate should excel in hashtag
#SFDC
#Salesforce Apex
#Salesforce Lightning
#BangaloreLocation
Srijan Technologies is hiring for the DevOps Lead position- Cloud Team with a permanent WFH option.
Immediate Joiners or candidates with 30 days notice period are preferred.
Requirements:-
- Minimum 4-6 Years experience in DevOps Release Engineering.
- Expert-level knowledge of Git.
- Must have great command over Kubernetes
- Certified Kubernetes Administrator
- Expert-level knowledge of Shell Scripting & Jenkins so as to maintain continuous integration/deployment infrastructure.
- Expert level of knowledge in Docker.
- Expert level of Knowledge in configuration management and provisioning toolchain; At least one of Ansible / Chef / Puppet.
- Basic level of web development experience and setup: Apache, Nginx, MySQL
- Basic level of familiarity with Agile/Scrum process and JIRA.
- Expert level of Knowledge in AWS Cloud Services.
- Work and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
- Respond to inbound and outbound Requests for Information (RFI), Requests for Proposals (RFP) in a professional and creative manner.
- Calling clients to generate meetings.
- Handling data research, lead generation and business development teams.
- Leads Generation through Networking, database, CRM etc.
- Interaction with the Marketing managers, VP’s, etc using various Medias like E-mailing, Instant Messages, etc as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
- Research and build relationships with new clients.
- Strong Presentation, Negotiation & sales closing Skills.
- Client retention.
Requirements:
- Should have excellent communication skills.
- Should have a flare for sales
- Confident communicator, active listener with problem solving approach.
- Should have research skills.
- Should have knowledge about MS-Office.
- Should be willing to work from Office
Education: Any graduate
Remuneration:- 20,000/- (Monthly Inhand) +Incentives
Criteria:- Females only
Location- Unit No. 752-753, 7th Floor, JMD Megapolis, Sector 48 Gurgaon, Haryana

- Participate in planning, implementation of solutions, and transformation programs from legacy system to a cloud-based system
- Work with the team on Analysis, High level and low-level design for solutions using ETL or ELT based solutions and DB services in RDS
- Work closely with the architect and engineers to design systems that effectively reflect business needs, security requirements, and service level requirements
- Own deliverables related to design and implementation
- Own Sprint tasks and drive the team towards the goal while understanding the change and release process defined by the organization.
- Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
- Ability to integrate research and best practices into problem avoidance and continuous improvement
- Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision
Basic Qualifications:
- Minimum of 5+ years of technical work experience in the implementation of complex, large scale, enterprise-wide projects including analysis, design, core development, and delivery
- Minimum of 3+ years of experience with expertise in Informatica ETL, Informatica Power Center, and Informatica Data Quality
- Experience with Informatica MDM tool is good to have
- Should be able to understand the scope of the work and ask for clarifications
- Should have advanced SQL skills. Including complex PL/SQL coding skills
- Knowledge of Agile is plus
- Well-versed with SOAP, Webservice, and REST API.
- Hand on development using Java would be a plus.
To ensure success as an iOS Developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS Developer should be able to create functional, attractive applications that perfectly meet the needs of the user.
iOS Developer Responsibilities:
Designing and building mobile applications for Apple’s iOS platform.
Collaborating with the design team to define app features.
Ensuring quality and performance of application to specifications.
Identifying potential problems and resolving application bottlenecks.
Fixing application bugs before final release.
Publishing application on App Store.
Maintaining the code and atomization of the application.
Designing and implementing application updates.
iOS Developer Requirements:
Bachelor’s degree in Computer Science or Software Engineering.
Proven experience as an app developer.
Proficient in Objective-C, Swift, and Cocoa Touch.
Extensive experience with iOS Frameworks such as Core Data and Core Animation.
Knowledge of iOS back-end services.
Knowledge of Apple’s design principals and application interface guidelines.
Proficient in code versioning tools including Mercurial, Git, and SVN.
Knowledge of C-based libraries.
Familiarity with push notifications, APIs and cloud messaging.
Experience with continuous integration.










