
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.

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Company Name: Ken Research
Location: Gurgaon
Position: Graphic Design Intern/Executive
Job Type: Internship/Permanent
About Us:
Ken Research is a premier provider of market research and consulting services across industries. We’re offering an internship opportunity for passionate individuals eager to learn advanced design techniques, including web graphics and AI tools, to support our creative team.
Key Responsibilities:
- Assist with Design Projects: Support the team in producing visual assets for digital and print campaigns, web graphics, and social media.
- Web Graphics Creation: Learn to design web-friendly assets like banners, infographics, and responsive images optimized for performance and interactivity on various platforms.
- Basic AI Tools Integration: Learn to use AI tools like Photoshop’s Generative Fill, MidJourney, or RunwayML to enhance design workflows and gain experience with AI-assisted creativity.
- Video Editing and Motion Graphics: Assist in basic video editing using Premiere Pro and create simple animations in After Effects.
- UI/UX Collaboration: Work with the web design team to understand how your graphics will be integrated into web layouts and interactive elements.
Main Requirements:
- Proficiency in Adobe Photoshop, Illustrator, and Indesign.
- Interest in learning AI-powered design tools like Canva AI, Figma Plugins, or Generative Fill in Photoshop.
- Basic understanding of After Effects and Premiere Pro is a plus.
Bonus Skills (Plus Point if you know):
- Experience with FCP (Final Cut Pro) or other video editing tools.
- Knowledge of basic CSS animations or SVG graphics for web design.
- Exposure to Figma, Sketch.
Qualifications:
- Currently pursuing a degree in graphic design, web design, or a related field.
- A portfolio of personal or academic projects demonstrating creativity and a willingness to explore web design and AI tools.
Why Join Us?
- Hands-on experience with real-world projects using cutting-edge design tools and techniques.
- Exposure to advanced web graphics creation and integration.
- Mentorship and career growth opportunities within a fast-growing company.
Designation – Technical Specialist L-2
Employment Type – Permanent
Education – Technical Graduate |Graduate / 12th+ Diploma.
Experience – 3 to 5 Years
Location – Bandra, Mumbai
Working – Monday to Friday
Joining – Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Intermediate Troubleshooting of network-related incidents (link outages, peer outages, router/switch/firewall hardware failures, multicast and broadcast issues, network performance issues).
- Responsible for managing /configuring / Troubleshooting Proxy Overviewing Routing & Switching Responsible for managing /configuring / Troubleshooting Load Balancers/ Web Application Firewall, IPS/ IDS,
- Responsible for managing /configuring / Troubleshooting Proxy
- Ability to prepare SOP/HLD/LLD Documentation and Presentation.
- Work and resolve incidents with proper technical updates and artifacts Preparing a Plan of Action for Activities and New Implementations.
- Working closely with the customer IT team and collaborating with other IT staff Strict adherence to customer policies and processes Continuous guidance to the L1 team.
Required Skills: - Any 2 or more
- Proxy (Blue Coat/TrendMicro/Force point etc)
- IPS/ IDS, Proxy
- Network Devices (such as Web Proxy, micro-segmentation, DDos)
- Load Balancer (F5 / Netscaler / Array / Radware/Citrix etc)
- WAF (F5/ Netscaler / Radware/Citrix etc
Industry
- Human Resources
Employment Type
Full-time

[Sr Unity Game Engineer] JP Funware & Technologies
Our Vision
JP Funware & Technologies is a new India-based online gaming company foraying into real money gaming with a portfolio that spans skill games (RummyXL) and many more upcoming ultimate games. The company specializes in technology and artificial intelligence to provide amazing game-playing experiences across its platforms. The Company for a future where the platform can deliver a culturally relevant and enjoyable experience in the Indian gaming environment, with features like easy payment withdrawal, less commission, and much more
The Role
JP Funware & Technologies is looking for a Senior Unity Game Engineer passionate about working on Real Money Games. The ideal candidate will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.
Key Responsibilities
· Evaluate the technical performance of the game.
· Meeting with the design team to discuss gaming ideas and specifications.
· Managing the complete Unity lifecycle.
· Develop games in 2D and 3D using the Unity engine.
· Working on the existing codebase of our real money game.
· Implement Application functionality as per the required design.
· GitHub management
· Establishing strategy and development pipelines.
· Running diagnostic tests, repairing defects, and providing technical support.
· Planning and implementing game functionality.
· Optimizing the game as per the requirement.
· Identifying and fixing code errors and game bottlenecks.
· Designing and building game patches and upgrades.
· Using the best-emerging technology to develop new features and create 2d and 3d interactive gaming.
· Maintenance/updates (new SDKs, bug fixes, new features, etc.) of launched games and any future titles.
· Ability to define project goals, outline issues about the attainment of that goal, make a recommendation regarding the course of action, and implement that course of action successfully.
· Ensure QA and bug resolution of all games, and liaise with VMC for overall testing efforts.
· Publish games for Android and iOS devices.
Key Skills and Experience Required
· At least 6 years of experience as a Unity Game Engineer.
· Deep understanding and working knowledge of Multiplayer Games.
· Strong knowledge of socket.io is necessary.
· Previous experience working as a Unity Game Developer.
· Proven working experience in full-lifecycle game development.
· Knowledge of 3D development and integrated game physics.
· Experience with console and mobile game development.
· Strong knowledge of game development and platforms (Unity, Xcode, and more.)
· Proficiency in using Google Apps, Microsoft Office (Word, Excel, PowerPoint), and Photoshop.
· Master's degree in computer science, information science, or related field (preferred)
Why Explore a Career at JPFT
· Disproportionate Learning
All you need to bring to the table is a passion for Real Money Games and/or Tech. The responsibility for your growth and managing your learning curve is ours. Real money games are one of the most challenging businesses from a Tech & Operations point of view and we intend to expose our employees to various facets of their domain to make them rich with hands-on experience.
· Work-Life Balance
We do not glorify working overtime in the name of "startup hustle / hyper growth mindset". Efficiency is best driven when there is a solid work-life balance for our team members and we swear by this principle.
· Wealth Creation
Attractive compensation way above the market along with our generous bonus policy helps us in helping our younger and more passionate team members focus on wealth creation at the very stage of joining the organization.
· Peace of Mind
Flexible work culture and openness have been an integral part of our company structure from the beginning. We believe in taking care of your mental, physical, and emotional well-being.
It is a golden opportunity to be a part of the team and embark on a two-fold journey - enhancing the sports engagement of an average Indian and being the best RMG tech organization in the country. If you love sports and are passionate about technology and RMG, THIS IS THE PLACE for you!
Benefits at JPFT
Competitive Pay Packages || Swanky & vibrant workspace in Gurgaon || Investment in Learning & Development / Training || Employee Friendly Work Practices || Flexible Leave Policy || Company Laptop || Annual Offsite || Solve Challenging Problems|| High Scope of Innovation
Interview Process JPFT
· Exploratory Call by the HR Team
The uniqueness of the hiring process at JPFT is that at least ONE Founder will be present in all your interviews. This ensures the candidate gets a very strategic view of where the company aims to be in the medium/long term.
· One Technical Round – The technical round is to gauge & understand competence on the desired skill set and alignment from a technical standpoint.
· Final Round with the Founding Team to understand alignment on the vision and long-term plans of the organization.

Key Roles/Responsibilities: –
• Develop an understanding of business obstacles, create
• solutions based on advanced analytics and draw implications for
• model development
• Combine, explore and draw insights from data. Often large and
• complex data assets from different parts of the business.
• Design and build explorative, predictive- or prescriptive
• models, utilizing optimization, simulation and machine learning
• techniques
• Prototype and pilot new solutions and be a part of the aim
• of ‘productifying’ those valuable solutions that can have impact at a
• global scale
• Guides and coaches other chapter colleagues to help solve
• data/technical problems at an operational level, and in
• methodologies to help improve development processes
• Identifies and interprets trends and patterns in complex data sets to
• enable the business to take data-driven decisions

- Consolidating daily reporting from different advertiser dashboards
- Monitoring discrepancy between advertiser and publisher numbers
- Maintaining month-end consolidated reports for Publishers and Advertisers
- Perform ad trafficking, ensuring accurate implementation of creative assets, tracking codes, and targeting specifications.
- Monitor campaign performance, analyze data, and provide actionable insights to improve campaign effectiveness and optimize ROI.
- Collaborate with cross-functional teams to ensure campaigns are executed according to client objectives and deadlines.
- Stay up-to-date with industry trends, ad tech developments, and best practices to enhance campaign strategies.
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications?
Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.
A few words about us:
India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children!
What Would You Do During Your Internship
- Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
- Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
- Manage and facilitate social media communities by responding to social media posts and direct messages
- Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
- Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s).
- Writing and creating (video) content in English and Hindi.
What Do You Need To Succeed
- You live and breathe social media
- You are a fluent English speaker and possess outstanding copywriting skills
- You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
- You take initiative and are consistently proactive
- You have a creative mind, and you are a good organizer.
- You are highly organized and detailed-oriented
- You are a team player and able to work independently.
- You are a positive person, eager to learn and grow
- It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
- You are available 10 hours a week, and can respond to the deliverables assigned to you proactively
- You are interested in working in an internationally oriented environment
What Would You Get
- Access to India’s fastest-growing Fin-tech network
- Lots of room for personal and professional development
- A tall stipend of Rs. 4500/ pm
- An international team and lots of banter!
- Experience, and an opportunity to grow within and outside our company
Deliverables
-
Web page wireframes and designs
-
Web page image selection and prep (cropping, editing, etc.)
-
Email template design
-
Email image selection
-
eBook layout and image selection
-
Infographic design / layout
-
Customer story image selection/prep
-
Image ads design and resizing
-
Motion graphic ads design and resizing
-
Social post prep
-
Powerpoint deck clean-up and formatting
-
Print signage and other collateral
Responsibilities and skill sets
-
Fluency with the Adobe Creative Suite, Figma, and Microsoft Office
-
Create clean, modern designs that follow Sprinklr brand guidelines and visual systems, and engage sophisticated B2B audiences
-
Design effectively across multiple mediums, including publication, digital, and motion
-
Bring technical topics to life in a clear, compelling, and human way
-
Appropriately integrate icons, photography, and illustrations
-
Adhere to templates and best practices for all asset types
-
Managing a high volume of projects, adhering to deadlines, and proactively asking questions as needed
Required experience
-
Degree in Graphic or Digital Design, Graphic Arts, or related field
-
3+ years of in-house or agency design experience, including time with B2B or SaaS companies
-
Ability to share high-quality work samples is a must
-
Experience working in a remote Center of Excellence and/or for a global company highly preferable

- Perform full life cycle software development
- Test and evaluate the technical aspects of every decision
- Review codes and assess code quality
- Provide timely solutions to issues
- Develop a server-side code for high-volume web-based applications
- Create and develop web user interfaces with Web API as back-end
- Implement analytics and monitoring routines
- Knows how to SQL queries for the requirements & Stored Procedure / Entity framework
- 2-3 Experience with and good knowledge of C, C++, C# and database technology .
- 2+ years of experience with .NET MVC and web-based development
- Experience with ASP.NET MVC, jQuery, Web API, Restful Service
- Experience on Angular will be preferred
We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing. Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.
Technical Requirements & Responsibilities
- Have 4+ years’ experience as a DevOps and SysOps Engineer.
- Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
- Design, develop, and implement software integrations based on user feedback.
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Implement automation tools and frameworks (CI/CD pipelines).
- Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
- Optimize the company’s computing architecture.
- Conduct systems tests for security, performance, and availability.
- Develop and maintain design and troubleshooting documentation.
- Expert in code deployment tools (Puppet, Ansible, and Chef).
- Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
- Experience in network, server, and application-status monitoring.
- Possess a strong command of software-automation production systems (Jenkins and Selenium).
- Expertise in software development methodologies.
- You have working knowledge of known DevOps tools like Git and GitHub.
- Possess a problem-solving attitude.
- Can work independently and as part of a team.
Soft Skills Requirements
- Strong communication skills
- Agility and quick learner
- Attention to detail
- Organizational skills
- Understanding of the Software development life cycle
- Good Analytical and problem-solving skills
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Should have a high level of energy working as an individual contributor and as a part of team.
- Good command over verbal and written English communication

