- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities:
Design, develop, and optimize scalable data pipelines and ETL processes.
Work with large datasets using GCP services like BigQuery, Dataflow, and Cloud Storage.
Implement real-time data streaming and processing solutions using Pub/Sub and Dataproc.
Collaborate with cross-functional teams to ensure data quality and governance.
Technical Requirements:
4+ years of experience in Data Engineering.
Strong expertise in GCP services like Workflow,tensorflow, Dataproc, and Cloud Storage.
Proficiency in SQL and programming languages such as Python or Java
.Experience in designing and implementing data pipelines
and working with real-time data processing.
Familiarity with CI/CD pipelines and cloud security best practices.
React.js
AngularJS (1.x)
Angular (2+)
NodeJS (Node.js)
MongoDB👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
REQUIREMENTS:
- Experience: 5.5-8.5 years
- Must Have: Design patterns (Expert), Game Development - General Experience, HTML5 (Expert), JavaScript (Expert), PixiJS
- Skills: ReactJS + HTML + CSS + ReactMaterialUI - Frontend developer with hands on experience in React JS Or Angular.
- Must has prior experience in developing microservices for customer facing channels. - Implementing pixel perfect design of components.
- Candidate should have good knowledge of working with React JS, NodeJS, advanced JavaScript, HTML5, CSS3,Mongo DB,
- Component-based frontend architecture along with how to design components in a way so that they can handle a big dataset.
- Unit testing, Code review and CI/CD process and flow.
- Knowledge of GitHub - Should have worked with tools like webpack.
- Code review tools like TSlint, Jslint, React-and, Redux-forms, super-agent is added advantage. Expectation: Spends 100% of time in implementing front end for all user stories.
RESPONSIBILITIES:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Python
Django
FlaskWe are looking for an experienced top-notch Python developer to grow with our dev team. As a Python Developer, you will be involved from conception to completion with projects that are technologically sound. Role and Responsibilities
• Expert in Python, with knowledge of at least one Python web framework {such as Django, Flask, etc}
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance • Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Develop and adhere to best-practices for developing applications
• Continuously contribute to team performance improvement and collaboration
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers Technical Skills
• Experience in Python and frameworks such as Django, Flask, etc
• Ability to solve problems creatively and effectively
• Git knowledge is a plus
• Experience working in an Agile/Scrum development process
• Team player
• Good time-management skills
• Great interpersonal and communication skills
Qualifications
• B.S Degree in Computer Science
• 4-6 years overall IT industry experience
Join our team
We're looking for an experienced and passionate Data Engineer to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest big data technologies, using industry leading BI analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!
Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.
What you'll get to do
- Work in an agile development environment, constantly shipping and iterating.
- Develop high quality batch and streaming big data pipelines.
- Interface with our Data Consumers, gathering requirements, and delivering complete data solutions.
- Own the design, development, and maintenance of datasets that drive key business decisions.
- Support, monitor and maintain the data models
- Adopt and define the standards and best practices in data engineering including data integrity, performance optimization, validation, reliability, and documentation.
- Keep up-to-date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using cloud services.
- Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.
Your experience should include
- Bachelor’s degree in CS or related technical field.
- 5+ years of experience in data modelling, data development, and data warehousing.
- Experience working with Big Data technologies (Hadoop, Hive, Spark, Kafka, Kinesis).
- Experience with large scale data processing systems for both batch and streaming technologies (Hadoop, Spark, Kinesis, Flink).
- Experience in programming using Python, Java or Scala.
- Experience with data orchestration tools (Airflow, Oozie, Step Functions).
- Solid understanding of database technologies including NoSQL and SQL.
- Strong in SQL queries (experience with Snowflake Cloud Datawarehouse is a plus)
- Work experience in Talend is a plus
- Track record of delivering reliable data pipelines with solid test infrastructure, CICD, data quality checks, monitoring, and alerting.
- Strong organizational and multitasking skills with ability to balance competing priorities.
- Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
- An ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm.
Good to have
- Experience with AWS big data technologies - S3, EMR, Kinesis, Redshift, Glue
location - Open remote.
6 months contract
Should have minimum one end to end implementation experience in SAP TM
NodeJS (Node.js)
JavascriptYou will be the backbone of our startup and founding team member.This offers a great growth opportunity to you as well in an early stage startup which has raise pre-seed funding from one of India's prominent angel investor.
Responsibilities :
-Participate in the entire application lifecycle, focusing on coding and debugging
-Developing and maintaining all server-side network components.
-Ensuring optimal performance of the central database and responsiveness to front-end requests.
-Collaborating with front-end developers on the integration of elements.
-Designing customer-facing UI and back-end services for various business processes.
-Developing high-performance applications by writing testable, reusable, and efficient code.
-Implementing effective security protocols, data protection measures, and storage solutions.
-Running diagnostic tests, repairing defects, and providing technical support.
-Documenting Node.js processes, including database schemas, as well as preparing reports.
-Recommending and implementing improvements to processes and technologies.
MongoDB- Strong proficiency in MySQL database administration, migrations /up-gradation, patching, cloning, capacity planning, designing, and automation of database tasks.
- Good experience with the latest versions of the database
- In-depth experience configuring database replication on multiple versions
- Strong experience in Monitoring, DB Performance Tuning, DB Availability, DR, Security, Storage
- Analyzes and provides recommendations to optimize the database for improved performance, manageability, and scalability
- Expertise in enterprise backups, recovery, and performing point-in-time recovery Experience in deploying and integrating PM tools
- Experience in data partitioning and encryption
- Knowledge of de-facto standards and best practices in MySQL and MongoDB
- Proficient in writing and optimizing SQL statements and Knowledge of MySQL features, such as its event scheduler
- Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc.
- Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
- Proficient understanding of code versioning tools such as Git / Mercurial / SVN
.NET
HTML/CSS|
Position: Corporate Trainer DOT Net Location- Mumbai Education- IT Graduate Certification- yes Experience – 4 to 12 Years
Designation - Dot Net Corporate Trainer The Role Development Tools & Technologies: · .NET 4.5 · ASP.NET · MVC 4 · WCF 4 · WPF 4 · WF 4 · Entity Framework 5 · Design Patterns · HTML5 and CSS3 Main Responsibilities · To delivering both public scheduled and bespoke courses · To work with clients to create courses and courseware related to their requirements · To deliver, depending on personal skill set, other technologies as appropriate · To achieve the required quality targets as set by the Company and determined by participant evaluations · To take responsibility for developing and maintaining agreed courses · To maintain an up-to-date skills base through personal development and accreditation activities · To complete professional certifications as appropriate · To support Sales and other internal departments with specialist advice and support on an ad-hoc basis
Skills & Experience Required · 4 to 5 years instructor-led IT training experience · Professional work experience with any 2 of the above technologies · Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods · Ability to adapt to changing circumstances and cope with stressful situations · A passion for IT and acquiring new skills and experience · Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home · application of Technical expertise in the 'real world' · Knowledge of Open Source Technology such as Angular JS, Angular 2, React JS, Knock Out JS Will be added Advantage. |
Angular (2+)React.jsHTML/CSS
- Develop & implement account plans, business capture strategies and proposals.
- Undertake executive-level engagement with target customer to present the product & relate it to business growth prospects.
- Derive and close business opportunities with target accounts
- Lead & manage Product Presentations.
- Establish, develop and manage key relationships towards business growth.
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Full Stack Developer - Averlon