- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are seeking a highly experienced Senior Oracle & Azure Cloud Administrator with 8+ years of hands‑on experience managing enterprise cloud environments across Oracle SaaS, PaaS, IaaS, and Azure Cloud Database Services. This role requires deep expertise in Oracle Fusion Applications, OIC, ATP, OCI infrastructure, and strong working knowledge of Azure SQL, Azure PostgreSQL, and Azure Cosmos DB.
Key Responsibilities
1. Oracle Fusion Applications (SaaS) Administration
- Lead user provisioning, role design, SoD governance
- Manage Job/Data/Duty roles, inheritance, audits
- BI Publisher administration
- Oversee environment refresh cycles
- Lead quarterly patching impact analysis
- Troubleshoot functional and security issues
2. Oracle Integration Cloud (OIC) Administration
- Manage integration deployments, schedules, lookups
- Configure REST/SOAP/FTP/Fusion/ATP adapters
- Monitor failed messages, reprocess errors
- Manage OIC security, certificates, key stores
- Collaborate with technical/functional teams
3. Oracle Autonomous Database (ATP) Administration
- Administer ATP instances, users, privileges
- Monitor performance, storage, SQL workloads
- Support connectivity with OIC and Fusion
- Assist with backup/restore validation
4. OCI Infrastructure (IaaS) Administration
- Manage compute, VMs, block volumes, OS access
- Support VCNs, subnets, routing, NSGs
- Manage OCI IAM users, groups, policies
- Use OCI Logging & Monitoring for proactive alerts
5. Azure Cloud Database Administration
- Azure SQL Database:
- Provision, configure, secure Azure SQL
- Performance tuning, indexing, query optimization
- Manage HA/DR, PITR, automated backups
- Monitor via Azure Monitor & Log Analytics
- Azure Database for PostgreSQL:
- Administer single/flexible server PostgreSQL
- Manage parameters, extensions, replication
- Optimize performance and storage
- Azure Cosmos DB:
- Manage partitioning, indexing, RU optimization
- Configure global distribution & failover
- Monitor consistency models and throughput
6. Monitoring, Support & Documentation
- L1/L2/L3 support for Oracle & Azure environments
- Monitor SaaS, OIC, ATP, Azure SQL/Postgres/Cosmos
- Maintain SOPs, runbooks, architecture diagrams
- Support audits, compliance, and security reviews
- Manage Oracle SRs and Azure support tickets
Required Skills
- 8+ years Oracle Cloud experience
- Strong Fusion security, OIC, ATP, OCI IAM
- Azure SQL, Azure PostgreSQL, Azure Cosmos DB
- SQL (Oracle + Azure SQL + PostgreSQL)
- REST/SOAP, certificates, integration patterns
Nice-to-Have
- OCI & Azure certifications
- Scripting (Shell, Python, OCI CLI, Azure CLI)
- Terraform awareness
- Production support experience
Soft Skills
- Strong communication & documentation
- Ownership mindset
- Ability to work independently
- Cross-functional collaboration
- Willingness to learn advanced cloud services
Domestic IT Recruiter
We’re Hiring: Domestic Recruiter (Freshers Welcome!)
Are you passionate about HR and recruitment? Looking to start your career in talent acquisition? This opportunity is for you!
Position: Domestic Recruiter
Location: Hyderabad
Experience: Freshers / Entry-level
Roles & Responsibilities:
Sourcing and screening candidates for domestic requirements
Posting jobs on portals and social media platforms
Coordinating interviews with candidates and hiring managers
Maintaining candidate databases and reports
End-to-end recruitment support
Requirements:
Any graduate (MBA HR preferred)
Good communication skills
Basic knowledge of recruitment process
Willingness to learn and grow in HR domain
Role : Analyst -Accounts Payable
We're searching for an Accounts Payable professional to serve as a proactive financial strategist, optimizing the Procure-to-Pay (P2P) cycle and safeguarding our financial health through precision and process innovation.
Your Responsibilities
You are the proactive financial backbone of our business, ensuring our financial operations thrive within a secure and compliant framework. Your role is about actively shaping our future by identifying and neutralizing financial risks. Here’s how you'll make your mark:
Financial Operations & Management
- Oversee global invoice processing (PO and non-PO), ensuring timely and accurate entry into financial systems.
- Prepare and execute vendor payments, managing a high volume of transactions with precision.
- Conduct regular vendor, credit card, and inter-company reconciliations, promptly resolving discrepancies.
Compliance & Risk Mitigation
- Maintain a strong understanding of direct and indirect taxes, including GST, TDS, and VAT, as well as other relevant global tax regulations.
- Assist in internal and external audits by providing necessary documentation and explanations.
- Manage the provision and prepaid processes, ensuring proper accounting treatment and reporting.
Process Improvement & Automation
- Actively participate in the P2P cycle, identifying opportunities for efficiency gains.
- Champion and implement system and process automation to streamline workflows and enhance productivity.
Functional Skills
- Global Financial Operations: Expert ability to manage high-volume global invoice processing and vendor payments with precision.
- Reconciliation & Reporting: Mastery in performing financial reconciliations and preparing accurate financial reports.
- Tax & Compliance Mastery: A strong understanding of global tax regulations, including GST, TDS, and VAT.
- Process Optimization & Automation: Proven track record of identifying and implementing process improvements and system automation to enhance efficiency.
- Analytical Problem-Solving: A strong ability to identify and resolve discrepancies promptly using analytical and problem-solving skills.
Tech Superpowers
- Financial Software & ERP Fluency: Proficiency in financial software and ERP systems.
- AP Automation Acumen: Experience with automated accounts payable systems and workflows.
- Data-Driven Decisioning: The ability to leverage data to inform financial reports and drive process improvements.
Experience & Relevance
- Accounts Payable Leadership: Proven experience in a high-volume Accounts Payable role.
- Global Expertise: Strong background in global invoice processing and compliance.
- Financial Knowledge: Comprehensive knowledge of the P2P cycle and accounting principles.
Bonus Points (you'll thrive if you have)
- Entrepreneurial Mindset: High ownership and bias for action; sees financial challenges as opportunities for impact.
- Process-First Focus: Relentlessly focused on improving workflows and ensuring financial operations are efficient and scalable.
- "0 to 1" Action Over Deliberation: Instrumental in building or scaling new financial processes; defaults to solve and deliver tangible outcomes over just documenting.
Welcome to Searce
The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules.
We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients.
The result? Modern business reinvention, built on math, tech, and clarity of purpose
Android Development
JavaJob brief
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements
- Absolutely required to be proficient in English (both speaking and writing).
BS/MS degree in Computer Science, Engineering or a related subject - Proven software development experience and Android skills development
- Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.
Python
Django
FlaskRole Description
This is a full-time hybrid role for a Python Developer. The Python Developer will be responsible for back-end web development, software development, object-oriented programming, programming, and databases. The role is located in Navi Mumbai but offers flexibility for some remote work.
Qualifications
- Back-end web development and software development skills
- Proficiency in object-oriented programming and programming languages, specifically Python
- Experience with databases, such as MySQL and PostgreSQL
- Experience with source code management tools, such as Git
- Strong problem solving and analytical skills
- Bachelor's degree in Computer Science, Computer Engineering, or related field
- Experience with algorithm design and analysis is a plus
- Experience with financial markets and trading is a plus
Required Skills:
- Candidate must have 3-4 years’ experience .
- Proficiency in Python programming language
- Strong knowledge of Django and Flask frameworks
- Experience in developing and maintaining backend applications
- Understanding of RESTful APIs and database management
- Familiarity with version control systems, such as Git
- Good problem-solving and communication skills
- Proficiency in Python programming language
- Strong knowledge of Django and Flask frameworks
- Experience in developing and maintaining backend applications
- Understanding of RESTful APIs and database management
- Familiarity with version control systems, such as Git
- Good problem-solving and communication skills
The Strategy group is focused on moving the discipline forward into a new era of consumer and media behaviour impacted by the rapid digital transformation in India. Your role will focus on data-linked insights and business solutions. You’ll find all the usual Strategy responsibilities apply - inspiring and applying audience, market and product insights; creating
robust media lead strategies and tactics to further our client’s business and communication objectives. This will also entail working with our internal teams and partner agencies to develop and present the most interesting ideas.
On top of all of that, we push for more.
We puzzle over new data sets, new signals from social platforms, new ways to design creative assets, new testing structures, and new ad products for our clients. It’s all new, unknown and just waiting for us to figure it out.
Day to day? You’re operating as the main Strategic point of contact across a few product brands and many campaigns - under the leadership of the Head of Strategy, India, all while doing research, formulating insights, brainstorming new ideas and reviewing data with serious rigor.
Some of the things we’d like you to do:
- We’d like you to be a trusted resource and partner to our clients, especially their product marketing and innovation leads, not afraid to have the tough conversations, when necessary, but also willing to adapt to their needs.
- We emphasize behaviours. We value emotional intelligence, curiosity, and collaboration above all else. We are looking for a person that is comfortable doing their own research, as well as pulling out and presenting the key insights and ideas. Someone who Ensure strategy stays a “common thread” throughout tactical planning and idea presentations – holding the entire product together.
● Evangelize the practice and its value proposition by working closely with Internal Leads of our client business teams and cross-functional teams like Content, Analytics etc.
● Identify key audiences - sizing and profile using data points, to determine whether given audience can achieve the client’s business objective
● Within the aligned audience(s), identify key human truth (insight) using data (quantitative/qualitative) that leads to a communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/ behaviour (from/to)
● Build activation platforms/ideas stemming from data-backed cultural or behavioural insights
● Set budget allocation - topline between online/ offline & key channels identified for each in order to hit the objective
● Consult on learning agendas & implications for all campaigns/projects - take the learning and apply to the next project
● Be the guardian of consumer journeys focusing on not just performance, but also for building emotional connection with our audience through media
● Build and grow senior client relationships - become the client’s consultant (not limited to campaigns and briefs, but business, communication including content and media), in particular Marketing Directors and CMOs
● Build and nurture constructive relationships with the creative agencies
● Brining the best from the outside in - Be the in-agency/ external expert of category and consumer trends (especially media related but not limited to), and apply that knowledge to strategy
● Write / develop agency POVs based on latest trends and developments that matter to our industry/clients
● Work on non-campaign projects such as brand portfolio, brand positioning, GTM strategy as necessary.
A bit about yourself:
● At least 14 years of relevant experience (strategy, media, consulting, research)
● Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)
● Ability to navigate both the digital ecosystem not limited to Facebook, Google, Twitter, LinkedIn, OTTs, and Linear TV, other offline media – to drive integrated communication process
● Understanding of brand and performance objectives
● Succinct in understanding client business, should be able to translate business objectives to Media and close the loop with measurable metrics.
● Deep understanding on planning, audience research and measurement tools; with ability to land into media solutions
● Refine and implement Strategy/ Planning tools by collaborating with the global and regional counterpart
● Vision for where communications strategy and the wider marketing industry is going
● More analytical than creative, yet strong in both
● A Passion to help and develop people – making yourself readily available to answer questions and offer support to the wider business team, and the ability to motivate people to succeed
● Experience in managing teams, including training, individual growth and development plans
● An MBA is a plus but not a must
AngularJS (1.x)
jQueryKey responsibility:
- Seasoned Bonita Developer/Architect.
- Experience implementing BonitaSoft as the business process management tool for the client.
- Strong UI knowledge in Angular JS, Jquery
- Strong knowledge of BPMN 2.0 concepts
- Hands on experience using Bonita’s different platforms components such as:
- Bonita Studio
Bonita BPM Engine
Bonita Portal
Bonita UI Designer
Javascript
Angular (2+)
NodeJS (Node.js)
DockerSkillset
Angular2+
Node.js
RESTfull API integration
Experience working with Docker and containerized applications
Experience working with Kubernetes or other container orchestration tools
Knowledge and understanding of working in AWS environments
Experience in full-stack development (with a passion)
RDBMS and Document Database
Experience with Agile/Scrum Development Methodology
Exposure to Continues Integration (CI/ CD)
Version control systems like Git/ TFS
( For SSE level this is mandatory)
- Developer testing
- Code review
- Requirement handling
Ruby
Ruby on Rails (ROR)Responsibilities:
- Develop high quality Ruby code for web applications.
- Understanding of core concepts like OOP, design patterns, algorithms and how to run Ruby on a production server.
- Coordinate with the engineering team to accomplish tasks on agile processes.
- Optimize application for maximum speed and compatibility.
- Multitask seamlessly, always maintaining a positive attitude and a client-first mentality.
- Incorporate engineering best practices, methodologies & standards in all deliverables.
- Build customer facing technology products for global customers.
- Work with a performance oriented team driven by ownership and open to experiments.
- Develop a deep understanding of the start-up ecosystem.
Requirement:
- A minimum of 0.6months of experience in software design & development.
- Experience with Ruby & Rails framework.
- Good knowledge on OOPS concepts
- Should have a good understanding of design patterns
- Strong knowledge on Rest API, SOAP, CSV, JSON and XML
- Experience in relational databases and data modeling.
- Experience with designing and rolling out distributed systems at medium scale.
- Experience in agile teams with working knowledge on how work gets from ideation to production.
- Strong focus on clean code and robust design with a focus on reusability and iteration.
- Excellent written and verbal communications skills.
NodeJS (Node.js)server side technologies to the limits. You will work with our team of talented engineers to design and build the next generation of our mobile related applications.
Node.JS
StartUp Experience
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon