operation executive

at KreditBee

operation executive

KreditBee

Company

Home

operation executive

at KreditBee

Posted by shruthi j

0 - 3 yrs

₹2L - ₹2.8L / yr

Bengaluru (Bangalore)

Skills

Voice processing

Handle incoming customer calls professionally and efficiently.
Make outbound calls to follow up on customer inquiries or resolve issues.
Provide accurate information about products or services to customers.
Resolve customer complaints and ensure customer satisfaction.
Update customer information in the database during and after each call.
Collaborate with other team members to address customer needs effectively.
Meet or exceed individual and team performance targets.
Follow communication scripts and guidelines to ensure consistency.
Stay updated on product knowledge and industry trends.
Escalate complex issues to the appropriate department or supervisor.
Proven experience in a customer service or voice process role.
Excellent verbal communication skills in English+ Hindi.
Strong active listening and problem-solving abilities.
Ability to multitask and work in a fast-paced environment.
Basic computer skills.

Handle incoming customer calls professionally and efficiently.
Make outbound calls to follow up on customer inquiries or resolve issues.
Provide accurate information about products or services to customers.
Resolve customer complaints and ensure customer satisfaction.
Update customer information in the database during and after each call.
Collaborate with other team members to address customer needs effectively.
Meet or exceed individual and team performance targets.
Follow communication scripts and guidelines to ensure consistency.
Stay updated on product knowledge and industry trends.
Escalate complex issues to the appropriate department or supervisor.
Proven experience in a customer service or voice process role.
Excellent verbal communication skills in English+ Hindi.
Strong active listening and problem-solving abilities.
Ability to multitask and work in a fast-paced environment.
Basic computer skills.

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About KreditBee

Founded :

2018

Type :

Product

Size :

1000-5000

Stage :

Raised funding

About

KreditBee is a FinTech Platform which facilitates instant personal loans to professionals, where they can avail loans up to ₹4 lakhs as per their requirement. With a strong focus on online tech-based and data-centric KYC, KreditBee envisions solving the financial inclusion gap in the varied demographic segments of the country. The platform is a Series-D funded entity, backed by Advent International, Premji Invest, Motilal Oswal Alternates, TPG-NewQuest, Mitsubishi UFJ Financial Group, ICICI Bank and Mirae Asset Venture Investments. The company serves the credit and other personal finance requirements through its in-house RBI-registered NBFC - Krazybee Services Private Limited (Systemically important NBFC) along with partnerships with over 10 renowned financial institutions. The company currently serves 10 million customers across the country.

Rajamurugan Siva

Connect

priya s

Connect

Company social profiles

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We are

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On Joyride, you'll get to:

Play in live shows for real money and bragging rights!
Create your show and play on-camera for your followers
Play as a team with friends
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Join video chats with friends to keep playing when the show's over

We have the following games live:

Quizzo: Live trivia game. Careful - if you get one wrong, you’re out!
Trivia Crush: It’s all about speed! Answer the trivia questions as fast as possible to make the cut.
Music Mania: This song sound familiar? Guess the song title to stay in the game!
Film Frenzy: Know this movie? Guess the film title to stay in the game!
Sold!: Guess the auction price for an array of weird and wonderful items!
Superfans: Are you the expert on Harry Potter? DC Comics? Then this show is for you - all themed trivia, all the time.
Swipe: See how well you know our guests as you swipe through potential dates!
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Get a glimpse of Joyride (Channels where we stream our game shows):

https://www.youtube.com/channel/UCMiF2_uNIIlSnLpkPO-Lwhw">Youtube Channel

https://www.twitch.tv/onjoyride">Twitch Channel

https://www.facebook.com/JoyrideTV/">FB Page

JOB DESCRIPTION

Key Responsibilities:

Track key metrics including retention, monetization, virality and general engagement. Provide various product and user insights to optimize the metrics and drive key business decisions
Research into market data as well as user demographics to make well-informed decisions on future business strategies, product roadmap and production roadmap
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P&L, LTV, virality and user behaviour reports with Product Team
App performance, programming bugs with Tech Team
User Acquisition and cost reports with Marketing Team and more

Skills Required

7+ years of analytics experience in a consumer internet business with exceptional quantitative skills

2+ years of experience in product analytics
Experience in analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.) is a plus
Experience in mobile or social games is a plus
Experience in managing and leading teams is a plus

Proficient in SQL, scripting (either of spreadsheets scripting/VBA/Java etc.)
Experience in statistical analysis using a statistical programming language like R
Detail-oriented and data driven mindset and aptitude for solving complex, unstructured problems involving multidimensional datasets
Proven ability to work effectively with multifunctional teams
Driven to succeed with a strong work ethic
Excellent interpersonal and communication skills
Bachelors or Masters in engineering/statistics or similar field from top tier colleges like IITs, IIITs is preferred

iOS Developer

at Camp K12

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5 recruiters

Posted by Divyansh Joshi

Remote, NCR (Delhi | Gurgaon | Noida)

2 - 4 yrs

₹5L - ₹10L / yr

iOS App Development

Android Development

We are looking for an experienced iOS Developer to work with a team of Android Developers, Designers, and Web Developers from MIT/Harvard/IIT to build out:1. iOS App for HatchXR (app development tool for AR/VR apps):https://www.youtube.com/watch?v=wa_itvV2WIAhttps://hatchxr.com2. A location-aware AR project (similar to Pokemon Go, except not a game) using ARKit 2 / iOS12 beta cloud anchors and scene mapping. No prior AR experience required, but a good feel for spatial geometry and Math would be helpful.3. iOS App for MentorMatch (an uber-like on-demand tutoring app):https://www.youtube.com/watch?v=fsJ2K4pZfwUWe are based out of Gurgaon, and work Monday - Saturday (6 days a week). This is an in-person role.You should apply if you like to work hard and want to work on cutting-edge tech with smart people. We're having a lot of fun building out the future of ed-tech and lowering the barrier to AR/VR content creation through the stealth-mode apps mentioned above.