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- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
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About KreditBee
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About Believ-In Technologies Private Limited
We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision of helping our clients create trust in the minds of their audiences.
Website - https://believintech.com/
Job Description
As an Online Bidder / Upwork Bidder, your roles & responsibilities include -
- Command on freelancing platforms
- Identify Prospects based on solid analysis
- Generate leads from freelancing platforms
- Excellent Communication skills
- Good knowledge of Web & Digital Marketing services
Location- Gurgaon, Haryana
Work Mode- In-office (5-day working)
Shift - UK Shift (12:30 p.m. - 9:30 p.m)
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What you will do:
- Understand the process of CaaStle business teams, KPIs, and pain points
- Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
- Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
- Leverage advanced analytics to drive key success metrics for business and revenue generation
- Operationalize, implement, and automate changes to drive data-driven decisions
- Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis
We would love for you to have:
- Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
- Experience: 2-4 years of professional experience
- Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
- Experience in A/B testing and measure performance of experiments
- Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
- Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
- Excellent communication, social, and presentation skills with meticulous attention to detail
- Programming experience in Python, R, or other languages
- Knowledge of Data mining, statistical modeling approaches, and techniques
CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.
InovarTech is hiring Lead application developer in SharePoint, O365 to participate in the design and development of a variety of applications.
QUALIFICATIONS:
- Must have People Leading experience.
- 7+ years of experience in SharePoint development including SharePoint online and O365
- Strong Experience on migration projects on-premises to Office 365 or Lotus Notes to Office 365.
- Good Experience with ShareGate or any other migration tools.
- Demonstrated experience with Microsoft .NET development languages and tools, JavaScript, HTML5, JSON, CSOM, REST APIs, SQL, XML
- At least 2+ years of experience in SharePoint Framework (SPFx) using React/Typescript.
- Experience with Designing custom SharePoint solution with Azure and other 3rd party services.
- Demonstrated experience building workflow and collaboration solutions with tools such as SharePoint Designer, Power Automate, PowerApps (Canvas/Model driven App), Logic Apps, Nintex, K2
- Knowledge of various platforms such as Microsoft Office 365, Azure, Azure Search, SharePoint Search & AAD
This position will work on a variety of custom projects. Depending on workload and project needs, the position may be performing any or all the following functions for one or more projects simultaneously.
- Analyse, design and develop SharePoint Solutions based on client requirements based on PLA.
- Estimation and planning.
- Design and Develop PowerApps and Microsoft Flow apps.
- Provides in-depth senior level technical knowledge (workaround, root cause analysis, and permanent resolution) to resolve complex problems in the technical environment.
- Create sites, lists, views, forms, SharePoint Designer Workflows, and web parts
- Design detailed architecture for complex solutions, including external design (navigation, screens, reports) and internal design (software and hardware platform, connectivity, modules, back-end and front-end components, interfaces) based on established architectural standards
- Prepares documentation including backup and recovery procedures, technical documentation
- Performs maintenance and enhancements and ongoing SharePoint administration.
- Familiarity with Agile development methodologies, Familiarity with Team Foundation Server and build management
- Experience on Hybrid Exchange for co-existence and migration
- Experience with Microsoft Azure, including the Portal and DevOps
- Experience with SharePoint Administration, Configuration, role & access management, deployment
Perks and Benefits
- Amazing work environment
- Excellent Career growth opportunities
- Compensation and benefits are best in the industry
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- Designing and developing user interfaces using angular.Js best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for AngularJS projects.
- Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
>> Qualification
- Bachelor’s degree in computer science, computer engineering or similar.
- Previous work experience as an angular JS developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
● Proficiency in RESTful API, microservices architecture and containerization technologies
(Docker)
● Strong programming, problem solving skills, data structures and algorithms.
● Solid foundation in Computer Science, distributed systems and web technologies.
● Proficient in one or more Java based backend programming frameworks - Ex - Java spring,
Java spring boot, Java vert.x
● Knowledge of one or more SQL (mySQL, postgres) and noSQL data stores (mongDB or
Cassandra)
● Knowledge of observability systems
● Knowledge of managed cloud services like AWS / Azure / GCP
● Experience with distributed messaging technologies like RabbitMQ, Google PubSub etc.
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Location: Pune (Work from home till Pandemic)
Skills: Java, Spring, Hibernate, MySQL,
Backend Skills – Java Spring Boot, JSP, MySQL, Document DB
Frontend Skills – ReactJS
Good to have ( Not Mandatory ) – Python.
Job Description:
- Hands on experience in designing and developing applications using Java
- Hands on experience in Spring, Hibernate, Micro-Services and MySQL
- Object Oriented analysis and design using common design patterns.
- Familiarity with build tools like Maven
- Proficient understanding of code versioning tools, such as Git
- Experience in Java Development
- Good to have experience or Basic knowledge in ReactJs but not mandatory
We are looking for a Experienced Backend Developer, who is motivated to work on startup
culture and has working knowledge in Product development.
Duties and Responsibilities:
Design and Write Efficient and Structured code
Sound knowledge of Product lifecycle
Auto test and deployment using CICD
Experience in cloud technologies and understanding of the overall product architecture.
Collaborate with the product and tech team to design and launch new features.
Understanding and implementation of security and data protection.
God code versioning practices and experience on tools like GIT
Experience in Microservice architecture and API development using Java Springboot.
SQL
AWS working knowledge is an added advantage.
Role Specification: Knowledge of Java, Spring Boot, Mysql/SQL, Data Structures and algorithms
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- Develop, record and maintain cutting edge web-based Laravel E-commerce and Marketplace websites and maintaining the back-end of mobile applications
- Familiarity using Bagisto, Open Cart or any other PHP e-commerce packages.
- Build innovative, state-of-the-art applications and collaborate with the App Development team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
- Prepare and maintain all applications utilizing standard development tools
- Utilize back-end data services and contribute to increase existing data services API
- Lead the entire web application development life cycle right from concept stage to delivery and post launch support
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
- Keep abreast of new trends and best practices in web development Laravel developer requirements and qualifications
- Previous working experience as a Laravel developer for minimum 2 years
- BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
- In depth knowledge of object-oriented PHP and latest version Laravel PHP Framework
- Hands on experience with SQL schema design, SOLID principles, REST API design
- Software testing (PHPUnit, PHPSpec, Behat)
- MySQL profiling and query optimization
- Creative and efficient problem solver
- Check for all web related security including XSS, DDos attacks, cookie hijacking, SQL injection
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