
Key Responsibilities:
- Handle escalated voice calls transferred by L1 agents or supervisors.
- Provide expert-level support for complex issues and ensure timely resolution.
- Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
- Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
- Identify patterns in escalations and suggest process/product improvements.
- Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
- Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
- Ensure adherence to SLAs and internal escalation protocols.
- Act as a mentor and point of contact for L1 agents when guidance is needed.
Requirements:
- 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
- Strong verbal communication skills with fluency in [English/Other relevant language].
- Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
- Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
- Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
- Willingness to work in rotational shifts or weekends, if required.
- Bachelor's degree or equivalent preferred.

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🚀 We’re Hiring: SEO Intern
📍 Honeybee Digital | Online Internship
Are you curious about how websites rank on Google? Love keywords, analytics, and growth strategies? Honeybee Digital is looking for an SEO intern who’s eager to learn, experiment, and grow in the world of search engine optimization.
🐝 About Honeybee Digital
Honeybee Digital is a growing digital solutions company based in Gandhinagar, Gujarat, specializing in digital marketing, website design & development, and SEO.
We’ve successfully delivered 50+ projects for clients worldwide.
🌐 Website: www.honeybeedigital.com
📌 Internship Details
Job Title: SEO Intern
Location: Online
Internship Duration: 3 Months
⏰ Working Hours:
• Full-time: 9:00 AM – 6:00 PM
• Part-time: 9:00 AM – 1:00 PM / 1:00 PM – 6:00 PM
💰 Stipend:
• 3-month internship: Unpaid
📄 Note: Internship certificate will be provided only after successful completion of the internship duration.
💼 Role Overview
As an SEO intern, you’ll work on live projects and assist in improving website visibility, rankings, and organic traffic using ethical and data-driven SEO strategies.
🔑 Key Responsibilities
• Perform keyword research and competitor analysis
• Assist in on-page SEO (meta tags, headings, content optimization)
• Support off-page SEO activities (link building, outreach basics)
• Monitor website performance using tools like Google Analytics & Search Console
• Assist in SEO audits and reporting
• Collaborate with content, web, and marketing teams
• Stay updated with SEO trends and algorithm changes
✅ Requirements
• Basic understanding of SEO concepts
• Interest in digital marketing & analytics
• Familiarity with Google tools is a plus
• Strong analytical and research skills
• Willingness to learn and accept feedback
🎯 What You’ll Gain
• Hands-on SEO experience on live projects
• Keyword research & ranking strategies
• Technical & on-page SEO exposure
• Real-world digital marketing workflows
• Strong portfolio-building experience
👥 Who Can Apply
• Students pursuing Marketing, IT, or related fields
• Freshers interested in SEO & digital marketing
• Anyone looking to build a career in search marketing
Kickstart your SEO career with real industry exposure!

We're Hiring: Pricing Executive
📍 Location: Belapur / Navi Mumbai
🏢 Company: SC Lines Shipping and Logistics Pvt. Ltd.
We are looking for a Pricing Executive with a strong background in Shipping & Logistics, specifically in NVOCC and Freight Forwarding Operations.
Experience Required:
🔧 2 to 5 years as Pricing Executive pricing, freight forwarding, shipping, or logistics.
Key Responsibilities:
· Prepare Freight Quotations: Analyse and prepare tailored freight pricing (FCL/LCL/REEFER/SPECIAL equipment) for export/import shipments.
· Liaise with Carriers & Partners: Handle spot rate requests and liaise with shipping lines
· Pricing Strategy Support: Work with the team to develop pricing strategies that meet profitability targets and reflect current market trends.
· Rate Management: Maintain and update pricing databases, tariffs, and rate sheets for different trade lanes and services.
· Quotation Follow-up: Support the sales team with timely follow-up on quotations to improve conversion rates and gather market intelligence.
· Reporting and Documentation
Candidate Profile:
✅ Prior experience with NVOCC operations
✅ Understanding of freight forwarding processes
✅ Strong coordination and negotiation skills
Job Description:
We are seeking a Tableau Developer with 5+ years of experience to join our Core Analytics team. The candidate will work on large-scale BI projects using Tableau and related tools.
Must Have:
- Strong expertise in Tableau Desktop and Server, including add-ons like Data and Server Management.
- Ability to interpret business requirements, build wireframes, and finalize KPIs, calculations, and designs.
- Participate in design discussions to implement best practices for dashboards and reports.
- Build scalable BI and Analytics products based on feedback while adhering to best practices.
- Propose multiple solutions for a given problem, leveraging toolset functionality.
- Optimize data sources and dashboards while ensuring business requirements are met.
- Collaborate with product, platform, and program teams for timely delivery of dashboards and reports.
- Provide suggestions and take feedback to deliver future-ready dashboards.
- Peer review team members’ dashboards, offering constructive feedback to improve overall design.
- Proficient in SQL, UI/UX practices, and alation, with an understanding of good data models for reporting.
- Mentor less experienced team members.
As a DevOps Engineer, you’ll play a key role in managing our cloud infrastructure, automating deployments, and ensuring high availability across our global server network. You’ll work closely with our technical team to optimize performance and scalability.
Responsibilities
✅ Design, implement, and manage cloud infrastructure (primarily Azure)
✅ Automate deployments using CI/CD pipelines (GitHub Actions, Jenkins, or equivalent)
✅ Monitor and optimize server performance & uptime (100% uptime goal)
✅ Work with cPanel-based hosting environments and ensure seamless operation
✅ Implement security best practices & compliance measures
✅ Troubleshoot system issues, scale infrastructure, and enhance reliability
Requirements
🔹 3-7 years of DevOps experience in cloud environments (Azure preferred)
🔹 Hands-on expertise in CI/CD tools (GitHub Actions, Jenkins, etc.)
🔹 Proficiency in Terraform, Ansible, Docker, Kubernetes
🔹 Strong knowledge of Linux system administration & networking
🔹 Experience with monitoring tools (Prometheus, Grafana, ELK, etc.)
🔹 Security-first mindset & automation-driven approach
Why Join Us?
🚀 Work at a fast-growing startup backed by Microsoft
💡 Lead high-impact DevOps projects in a cloud-native environment
🌍 Hybrid work model with flexibility in Bangalore, Delhi, or Mumbai
💰 Competitive salary ₹12-30 LPA based on experience
How to Apply?
📩 Apply now & follow us for future updates:
🔗 X (Twitter): https://x.com/CygenHost
🔗 LinkedIn: https://www.linkedin.com/company/cygen-host/
🔗 Instagram: https://www.instagram.com/cygenhost
Would you like any modifications before posting this? Or should I move on to the next role? 🚀
Responsibilities
- Work with Sales Engineering, Solution Architect and Services teams to ideate software solutions
- Work closely with product management to extend existing software to fit geo & domain specific needs
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements
Proven experience of 4 to 7 years as a Software Engineer
Experience developing cloud SaaS solutions
Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)
Strong knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)
Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database
Strong experience with Spring Boot stack (spring cloud, spring-data)
Extensive experience in developing and consuming REST APIs
Experience in Kafka distributed messaging is preferred
Hands-on experience in Redis, Apache Ignite, Hazelcast
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
Experience working in an Agile methodology
Strong communication skills
Experience in speech technologies is a plus
Experience in building real time solutions is a plus
Degree in Computer Science, Mathematics, or similar field
Eximius is a micro-VC which invests into early-stage startups. One of our portfolio startup iTribe is looking for "Hustlers", "First Principle Thinkers", "Crazy and trips on creating products out of the box from scratch", "Outspoken", "unafraid of users ripping your product".
Responsibilities:
Code Quality and Go live
- Craft clean, manageable code, maintain proper documentation and code integrity
- Design advanced applications in mobile which is the main user facing product
- Maintain quality and ensure responsiveness, cross platform optimisation of applications
- Create, test and deploy the applications on production servers
- Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency
-
Responsible for security and data protection.
Communication & Collaboration - Collaborate with engineering and cross-functional teams to define, design, and ship new features
- Unblock peers and keep all the internal and external teams informed about the progress of development
Requirements
- 2-5 years working as a full-time professional developer (Mobile) and 1 Year experience in a flutter is a must
- Should be familiar with REST Api's, websockets and Databases in mobile integration.
- Pixel perfectionist in UI engineering, should have a nack of telling desinger about the do's and dont's
- Well-versed with Software Development Life Cycle
- Demonstrate the ability to be a self-starter, learn and implement new technologies/ frameworks
- Excellent analytical and problem-solving skills
- Understanding and implementation of security and data protection.
Why join iTribe?
- Opportunity to be part of the founding team and work directly with the founders
- Build a product which is not done in decades
- Competitive Salary
- ESOPs - ownership in the company
- Medical Insurances
- Subscriptions to premium platforms for learning
- Books that you ask for
- Friendly leave policy
- knowledge of PHP frameworks {Laravel, CakePHP, etc.}
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object-oriented PHP programming
- knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL, MariaDB databases, and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Send resume at hello (at the rate)maxvisionsolutions.com
-A premium college gratduate is required.
-Strong experience in Data Structures and Algorithms.
-Should have good understanding of databases and storage fundamentals.
Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Business Development Associate - Direct Sales (On-Field Profile)
- Sector: Sales
- Locations: Across India
- Working Days:5 days work week (Saturday and Sunday Mandatory working)
- CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
- Rs. 5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Business Development Associate - Inside Sales (Office Profile)
- Sector: Sales
- Location: Bangalore, India
- Working Days: 5 days work week (Saturday and Sunday Mandatory working)
- CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
- Rs.5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Good to have:
- Highly effective communication
- Strong conviction
- High energy and enthusiasm
- Prior experience in sales and business development is an add-on
- Good grasp of school curriculum and learning










