Customer support (escalation specialist)

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

Mandatory (Role): This is mix role (Team management + Hands-on)\

Company Description

Appiness Interactive Pvt. Ltd. is a Bangalore-based product development and UX firm that

specializes in digital services for startups to fortune-500s. We work closely with our clients to

create a comprehensive soul for their brand in the online world, engaged through multiple

platforms of digital media. Our team is young, passionate, and aggressive, not afraid to think

out of the box or tread the un-trodden path in order to deliver the best results for our clients.

We pride ourselves on Practical Creativity where the idea is only as good as the returns it

fetches for our clients.

Role Overview

The Senior UX Designer will play a key role in shaping user experiences across a comprehensive

product ecosystem that includes Video Management Software (VMS), Video Analytics, AI

modules, Cloud solutions, and a Unified Platform. In this role, you will collaborate closely with

Product Managers, Engineers, and domain experts to translate complex surveillance and

enterprise workflows into intuitive, user-friendly interfaces. You will be responsible for

end-to-end design execution—from research and conceptualization to prototyping, delivery,

and iteration. This is a hands-on, high-impact position ideal for a designer who thrives in

complex enterprise environments and wants to influence product experiences at scale.

Key Responsibilities

Design Execution & Delivery

● Deliver end-to-end UX/UI designs, ensuring usability, clarity, and workflow efficiency.

● Translate intricate enterprise workflows (monitoring, alerts, dashboards, incident review,

configuration) into simple, intuitive interfaces.

● Create wireframes, user flows, interaction models, prototypes, and high-fidelity UI

designs.

● Contribute to the evolution of the design system and maintain consistency across

platforms (desktop, web, mobile, edge devices).

Product Experience & Delivery

● Work with Product Managers to understand user needs, requirements, and business

goals.

● Collaborate with Engineering teams to ensure design feasibility, refine interactions, and

support implementation.

● Participate in sprint planning, backlog discussions, and design reviews.

● Work with QA teams to validate user flows, UI behaviour, and overall experience quality.

● Support rapid iteration cycles using prototypes and continuous feedback.

Research & Customer Focus

● Conduct user research, interviews, and workflow studies with operators, administrators,

and field users across smart cities, airports, logistics, and enterprise environments.

● Analyse user insights and translate them into actionable design improvements.

● Participate in usability testing and refine designs based on user behaviour and feedback.

Cross-Functional Collaboration

● Partner with Product, Engineering, and Data Science teams to ensure cohesive,

user-centric experiences.

● Collaborate with Visual Design and Marketing teams to maintain brand alignment across

interfaces.

Key Requirements

● 5+ years of experience in UX/UI design, ideally within enterprise software or B2B SaaS

environments.

● A strong portfolio demonstrating UX thinking, interaction design, and high-fidelity UI

work for complex workflows.

● Proficiency with modern design tools (Figma, Sketch, Adobe XD, InVision, etc.).

● Experience across the full design lifecycle: research → conceptual design → prototyping

→ delivery → iteration.

● Strong visual and interaction design fundamentals, with the ability to articulate design

decisions clearly.

● Ability to work effectively in cross-functional teams and communicate with Product and

Engineering stakeholders.

● Strong problem-solving abilities and a user-centred design mindset.

Responsibilities:

Managing and updating all social media accounts of company

Good written and spoken communication skills

Passionate about social media trends

Passionate about learning new social media management tools

Assisting the followers and customers by replying them through calls, emails, chats, and comments

Requirements:

Any graduate

Must be a team player

Should be result orientated

Good analytical skills

Experience

Min. Fresher Max. 1 Year

Position: Java Automation Engineer

Location: Chennai/Bangalore/Hyderabad/Pune

Type: Hybrid (3 days office and 2 days home)

Mode of Hire: Fulltime

Notice: Immediate to 15 Days

Job Description:

Must Have:

• 7+ years of experience in Automation Testing
• 5+ years' experience in Selenium, Cucumber, TestNG
• 3+ years hands-on in Core Java
• 3+ years' API Automation Testing
• 3+ years' experience writing complex SQL queries.
• Extensive experience in testing Webservices both SOAP and REST
• Individual should be open to learn new technology as needed and should work independently.

Good to Have:

• Experience working with Unix systems.
• Good understanding of Agile process & Jira tool
• Good working understanding of Kubernetes/Docker
• Telecom/Cable Domain background and testing experience on IVR would be beneficial.
• Katalon platform experience
• Telecom domain, Telecom networks

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2.

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.