Customer support (escalation specialist)

Position Title: MIS & Costing

Designation: Assistant Manager/ Manager/Sr Manager

Current Role: Costing Experience

Minimum Experience:  3 Years

Location: Ahmedabad, Gujarat

Education: Bachelor’s degree in Accounting, Finance, 3 years of experience in Costing & MIS, OR ICWA Qualified

Salary: No Bars for the Right Potential Candidate

Job Overview

We are looking for a highly skilled and detail-oriented MIS & Costing professional with over minimum  5 years of experience in Costing, MIS, SAP, and Product Costing. The ideal candidate will have a strong background in Costing, Product Costing, and financial planning proficiency in SAP ERP systems. You will play a key role in optimizing costing methodologies, driving insightful reporting, and ensuring accurate financial planning for the organization.

Key Responsibilities

1. Costing Analysis & Reporting

• Perform detailed product costing analysis, ensuring the accurate calculation of standard costs, variances, and margins.
• Develop cost models and perform cost analysis for new and existing products.
• Work closely with the product development, manufacturing, and procurement teams to track and manage product costs.
• Conduct monthly, quarterly, and annual variance analysis and highlight any discrepancies in cost structures.

2. MIS (Management Information System) Reporting

• Prepare and deliver monthly MIS reports on cost, financial performance, and key performance indicators (KPIs) for senior management.
• Create and maintain automated financial reporting tools to streamline MIS data extraction and presentation.
• Design customized reports and dashboards for various departments (Finance, Operations, etc.) to provide insights into cost management and efficiency.

3. SAP Costing Management

• Manage and maintain costing functionality within SAP, ensuring that data integrity and accuracy are consistently upheld.
• Collaborate with SAP teams to ensure accurate and efficient integration of costing data across the system.
• Implement cost-related improvements and enhancements within the SAP environment.

4. Product Costing & Profitability Analysis

• Oversee the establishment of product costings, ensuring alignment with manufacturing and procurement processes.
• Conduct regular reviews of product costs and identify areas for cost optimization.
• Perform profitability analysis by comparing actual versus expected performance, providing recommendations for improvements.

5. Budgeting & Forecasting

• Assist in the preparation and review of annual budgeting and forecasting processes, focusing on cost analysis and financial projections.
• Provide cost forecasts based on market trends, historical data, and production plans.

6. Cross-Functional Collaboration

• Work closely with operations, production, and procurement teams to ensure accurate cost tracking and timely reporting.
• Provide costing insights to support strategic decision-making for new projects, product launches, and cost-saving initiatives.

7. Process Improvement

• Identify opportunities for process improvements in costing methodologies and MIS reporting.

Develop and implement best practices for costing, reporting, and data management to enhance overall efficiency.

Experience:

• Minimum of 3 years of experience in Costing, MIS, and SAP.
• At least 3 years of experience in Product Costing or similar roles, ideally in a manufacturing or production environment.
• Proven track record of delivering accurate and actionable financial reports.

Skills:

• Advanced proficiency in SAP (preferably SAP S/4HANA or SAP FICO).
• Strong knowledge of Costing techniques, including standard costing, activity-based costing, and variance analysis.
• Proficient in Microsoft Excel (advanced functions such as Pivot Tables, VLOOKUP, etc.) and other financial analysis tools.
• Strong analytical and problem-solving skills, with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills for reporting and cross-functional collaboration.

Designation: - Sr. Engineer - Application & Engineering

Job Function: - Extending technical support to sales team & customers, Technical Presentation, Product Demonstration & explaining products salient features.

Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, mass flow controllers, temperature controllers, modulating motors, pressure switches,limit switches, photoelectric sensors, proximity sensors, Flame Detectors-Burner Controllers Assembly.

Customer Segment :- Furnace & Oven Manufacturer, Machine Manufacturer, Automotive, Heat Treatment. 

Sales Experience: - 6 to 10 Years

Job Location: -Gurgaon

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of Responsibility: -

·        Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·        Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·        Handle technical questions during demonstrations.

·        Handle technical troubleshooting issues.

·        To Keep the management informed about the product promotional activities.

·        Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on time and on budget.

RESPONSIBILITIES:

• Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral, and other marketing communications
• Write creative briefs/work orders for projects and run project/creative kick-off meetings
• Manage creative development of multiple projects with many versions
• Assist with strategy development
• Assist in creating presentations, POVs, test planning, etc.
• Develop strong, trusting relationships with internal teams and clients
• Ensure flawless execution of projects
• Coordinate with the print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project
• Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the Partner agency
• Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
• Manages project estimates to ensure projects stay on budget. Assist Partner agency with accruals or budget reporting as needed
• Involved in project-level strategy planning/development
• Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
• Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
• Writes presentations, POVs, test plans, and recommendations for projects
• Presents creative ideas to clients
• Understand fast past nature of business and positively respond to last-minute client requests
• Sufficient presence to be respected by clients and internally

Required Skills

• University degree (ideally in marketing/business studies)
• Ideally 1-2 years of experience in an agency environment in a client service role
• Proficient in Word, PowerPoint, and Excel
• Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
• Ability to transfer knowledge from project-to-project
• Well organized
• Shows initiative and desire to learn
• Handles assigned work requests in an efficient, timely manner
• Has strong client relationship experience
• Can successfully complete projects without assistance
• Understanding of KPIs and analytics
• Highly developed interpersonal and communication skills
• Use sound and logical judgment
• Displays strong problem-solving skills
• Strong client service orientation
• Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

• BackEnd Technologies:

• Technical knowledge:

• It is important to adapt to changing requirements
• Have the ability to integrate external systems

How many hours are they expected to work? 

• - Full time position ( 40+ hours a week) 
•  

What hours should they work?

•  - Prefer 9-5 EST but there is wiggle room
•  

Will there be nights and weekends? 

• - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
•  

Should they be expected to lead?

• - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end. 
•  

Who will they report to?

• - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production. 
• They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.

Will they work alone or in a team?

• In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
• Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.

Accountability

• The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
• As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
• A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.

Customer, Usability, and Value Focused

• The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum. 

Quality focused

• Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.

Focused on the whole 

• When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).

Creativity and Experimentation

• Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.

Unfeathered, Honest, Respectful Communication

• Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued. 

Next Man or Woman Up Mentality

• Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.

Upward Mobility and Vesting Opportunity

• This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company

Description

We are looking for a stellar Mobile App developer to help us build our next Android app for our IoT Devices/Application.

Responsibilities:

• Build our Android app for our IoT Devices/Applications
• Work with product owners to spec the requirements.
• Design, code, test and deliver various features in our product roadmap
• Fix customer issues as needed.
• Integration with Amazon Alexa, Google Home Kit and other third party platforms.

Requirements

Required Skills:

• 4+ yrs experience in building Mobile apps for Android for Phone and tablet using Java
• 2+ yrs experience in building Mobile apps for Android using Kotlin
• Strong UI development skills in terms of design
• 2+ yrs in building/consuming APIs
• Hands on knowledge of IoT
• Hands on knowledge of Unix/Linux.
• Knowledge of any of the Application servers like Apache/ NginX
• Good oral and written communication skills in English

Preferred Skills:

• 1+ yrs in building IoT/Embedded devices.
• 2+ years experience in HTML, JS, AJAX, and related browser side web technology
• 2+ yrs in Python, Php, Java, Node.js is desirable
• Strong networking knowledge.
• Experience with scrum development, Jira & Git

Client Acquisition - BDM role.

Job Description.

- Will be involved in Client Acquisition.

- Needs to do cold calls and generate leads.

- Identify the potential prospects and work accordingly by prioritising the tasks.

- Responsible for sales target.

-Build Client relationship professionally and have a good rapport.

- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB. 
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB. 
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required. 

- If needed promoting and selling THB concepts and Software Products.

- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)