Customer support (escalation specialist)

Job Role: Sales Manager

Experience Level: 2+ years

Location: Mysore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation, paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

Experience:

3-4 years of proven sales experience, preferably in real estate.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of dynamic and fast paced team

Job Title: Associate Software Quality Analyst

Location: Arjan Garh

Job Type: Full-time, On site

*IMMEDIATE JOINERS REQUIRED*

Job Summary: As a Quality Analyst, you will be responsible for ensuring the highest standards of quality for our services. You will collaborate with cross-functional teams to identify areas for improvement, develop and implement testing strategies, and ensure that deliverables meet or exceed customer expectations.

Experience

·      2-3 years of experience in Software Quality Assurance, with at least 1+ years (most recent) focused purely on test automation

·      Proven experience working with one or more automation tools in a team environment

·      Experience working in an Agile environment (Scrum or Kanban)

·      Strong experience working with full-stack applications end-to-end (frontend, backend, databases)

Technical Skills

·      Strong experience in designing and maintaining scalable test automation frameworks (from scratch or by extending existing ones)

·      Hands-on experience with front-end and back-end automation frameworks such as Selenium WebDriver, Cypress, RestAssured, and/or Postman

·      Strong understanding of automation design patterns such as the Page Object Model and Page Factory

·      Strong understanding of web technologies, DOM, HTML, CSS, XPath, etc

·      Good understanding of databases, database concepts, and SQL

·      Proficient in Java and experience with JavaScript/TypeScript

·      Strong understanding of software development concepts, especially OOP

·      Working experience with Bash or Shell scripting

·      Good understanding of testing methodologies and types — unit, integration, end-to-end, regression, UI, API, performance, security, etc

·      Working experience with Git for version control and collaborative workflows

Ability to conduct high-quality and timely code reviews

·      Experience looking at and understanding application base code to ensure automation code being developed is accurately covering the scenarios to be automated

·      Good understanding and experience with coverage strategies and developing automation code aligned with these strategies

Soft Skills

Strong analytical and debugging skills; able to identify and isolate root causes quickly with a strong understanding of the organization’s software development lifecycle such that root causes are accurately prioritized for resolution

·      Excellent written and verbal communication skills, with the ability to clearly articulate technical issues and progress to stakeholders

·      Solid understanding of Agile/Scrum methodologies and QA processes

Desirable Qualifications

• Prior development experience (even briefly) is a plus
• Working experience with security testing, performance testing, and/or accessibility testing
• 
  
• Experience with cloud-based testing platforms (e.g., BrowserStack, Sauce Labs, or similar) for running tests at scale across multiple browsers and devices
• Familiarity with CI/CD integration of automated tests (e.g., Jenkins, GitLab CI/CD).
• Understanding of cloud environments (AWS, GCP, or Azure).
• Familiarity with containerization (e.g., Docker) and/or orchestration (e.g., Kubernetes)
• Familiarity with analytics tools such as Kibana
• Familiar with unit testing frameworks such as JUnit, Jest, Mocha, or Chai

What we expect from you?

• You have the ability to work in a fast-paced environment adapting to changing priorities
• You are focused and detail oriented but know when to seek help from others
• You have excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences
• You possess superior troubleshooting and analytical skills to determine the root cause of issues
• You strive to identify areas of improvement and work proactively to prevent issues from occurring
• You are a self-starter with an appreciation for tackling technical challenges of varying complexity
• You are diligent when making decisions and can easily justify your actions.
• 
  

Why Join us?

• You hate micromanagement and freedom to work is important to you
• Enjoy flexible and relaxed work environment
• Work life Balance is important to you
• Enjoy Motivating Working Conditions
• A friendly, Supportive, Professional and achievement-oriented management team 

We are seeking a motivated and detail-oriented Intern to join our Talent Acquisition team. This internship offers hands-on experience in the recruitment process, from sourcing candidates to coordinating hiring processes. An ideal candidate is eager to learn, highly organized, and passionate about Talent Acquisition.

Key Responsibilities:

• Assist in sourcing and screening candidates through job portals, LinkedIn, and social media.
• Support the team in reviewing resumes and conducting initial candidate assessments.
• Maintain and update the applicant tracking system (ATS).
• Post job openings on various job boards and company career pages.
• Schedule and coordinate interviews between candidates and hiring managers.
• Provide administrative support to the recruitment team.

Qualifications & Skills:

• MBA in HR / Business Administration, or a related field.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to handle confidential information with professionalism.
• Proficiency in Google Suite or Microsoft Office (Word, Excel, Outlook).
• Familiarity with LinkedIn and job portals is a plus.

• Participate heavily in the brainstorming of UI/UX architecture and feature design
• Interface with external customers and key stakeholders to understand and document design requirements
• Work cross-functionally with Engineering, Data Science, Product, UX, BD, and Infrastructure teams
• Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
• Perform security, legal, and license reviews of committed code
• Complete projects with little or no supervision from senior leadership

• Must have at least 2+ years experience in front-end web development with the following tools: HTML5, CSS, Webpack, Responsive web design, ReactJS (Components, Router, Redux, Flux, Chart Libraries i.e. Google Charts), Node.js, REST APIs, and other essential features)
• Built and deployed customer-facing services and products at scale
• Developed unit and integration tests
• Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles

• You have a strong background in natural language processing, statistical modeling, and/or machine learning
• Experience with open source projects in a startup environment
• Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
• Worked on products where experimentation and data science are core to the development
• Experience with Python and API frameworks (Flask)
• BS, MS or equivalent

ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation.  This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:

Duties & Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production system
• Build a deployment pipeline for AWS and Salesforce
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Requirements

• At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Database experience to help with monitoring and performance; PostgreSql experience preferred
• AWS certification preferred

Education

• Bachelors in Engineering or related field

Job Responsibilities:

• Collaborate with senior developers to understand project requirements and objectives.
• Participate in the design and development of web applications using PHP, WordPress, HTML, CSS, and JavaScript.
• Customize and implement WordPress themes and plugins to meet project specifications.
• Debug and troubleshoot code errors and issues, ensuring optimal performance and functionality.
• Ensure websites are responsive and cross-browser compatible for a seamless user experience.
• Collaborate with designers and other team members to bring creative concepts to life.
• Update and maintain existing websites with new content, features, and enhancements.
• Keep up-to-date with the latest industry trends, technologies, and best practices.

Qualifications:

• 6 months to 1 year of professional experience as a Web Developer.
• Strong experience with PHP development.
• Proficiency in WordPress theme and plugin development and customization.
• Solid understanding of HTML5, CSS3, and JavaScript.
• Basic understanding of responsive design principles.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Self-motivated with a strong desire to learn and grow.

Job Description:

Translating system requirements into the design and development of systems.
Transform vital business needs into code and drive innovation.
Collaborating and integrating code into enterprise systems.
Creative problem-solving skills.
Attitude to achieve the goals with complete ownership and hard work.

Technical Skills:

Must Have:

• 2+ Years of experience in UI/Front-end development of rich interactive web-based applications or modules.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience working as a React.js Developer. Thorough understanding of React.js and its core principles.
• In-depth knowledge of JavaScript, CSS, HTML, HTML 5, JSON, XML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme.
• Knowledge of MVC Pattern and Architecture. Experience with popular React.js workflows (such as Flux or Redux)
• Experience with user interface design.
• Experience with web debugging and performance testing software.
• Experience in all testing phases of development including Unit & Integration Testing.
• Excellent troubleshooting skills.
• Team player
• Excellent time-management skills

Beneficial:

• Working experience with Core Java.
• Knowledge of Jquery , Nodejs, Bootstrap, Struts, Spring, Hibernate, JSP, JSF, Angular, Vue,js Framework.
• Working with Databases (MSSQL, Oracle, Postgres)
• Working experience on source code version control systems (SVN, GIT)
• Working experience on Issue Tracking tool e.g. Jira, Bugzilla
• Working experience on Code Analysis tools e.g. Sonar Qube, Checkmarx.
• Experience in Restful Web Services integration.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Independent worker
• Great interpersonal and communication skills

Responsibilities

• Participate as a team member in all phases of software development lifecycle.
• Co-ordinating with the team on individual responsibilities and roadblocks.
• Perform design, development and testing on individual tasks
• Managing initiatives on UI/UX work
• Transparently share the challenges & feedbacks.
• Participate in integrated testing of product/ package.
• Designing a modern highly responsive web-based enterprise application component user interface.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Learn and understand user interactions.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers.
• Providing technical assistance to the other teammates.
• Keep compliance with Quality Systems and Procedures.

• 5to 7 years plus experience having implemented Adobe Experience Manager based Solution in a large scale environment
• Deep understanding of Adobe AEM, Apache Sling, Servlets
• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)
• Experience customizing workflows and integration with other enterprise systems
• Demonstrated experience with Java, JavaScript, HTML5, CSS3, and related technologies
• Expertise in Java, web development experience, and other Content management system experience.
• Great understanding of Web technologies like XML, HTML, Client Server-side scripting languages such as JavaScript, JSP, and web services development using RESTful implementations.
• Should have exposure on the continuous integration build tools and code quality tools

Responsibilities

• Develop digital consumer experiences based on a foundation of the Adobe AEM product suite, including AEM, CRX, Target, and DAM
• Translate marketing and website needs into AEM specific recommendations and solutions
• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges
• Design and improve internal development methodologies around Adobe AEM solution
• Develop front end and back end components using AEM