Velan IT Solutions Pvt Ltd
https://velan.asiaAbout
Connect with the team
Company social profiles
Jobs at Velan IT Solutions Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- Excellent English - Verbal & Written (Highly Professional English)
- Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Similar companies
About the company
Mactores is a global technology consulting and product company with focus on delivering solutions on Cloud, Big Data, Deep Analytics, DevOps, IoT & AI
Jobs
11
About the company
PatentsKart is the brand under which multiple teams of dedicated professionals with varied backgrounds, technical skills, industries and roles, collaborate to help clients with a wide spectrum of patent support services - like patent prosecution and litigation support searches, patent licensing and infringement analysis, portfolio analysis and ranking, technology landscapes and competitor mapping, R&D search support activities. Experts at PatentsKart will help you deal with the countless challenges and complexities of successful IP management. We combine subject matter knowledge, technical and analytical capabilities, competitive and industry information, with our in-depth understanding of intellectual property value to provide highest quality IP and Innovation support services. In line with the #vision to become the BEST INNOVATION SUPPORT CONSULTANTS,PatentsKart is pursuing Q.U.E.S.T to be the B.E.S.T for #2021goals. As an Intellectual Property (IP) support services firm, we are committed to achieve our core purpose to create value to invention space by creating a positive impact through technical, legal and analytical innovation solutions perform our fivefold strategy on the following key focus areas. Q. – Quality Focus U. – U Matter First E. --Excellence with integrity S. – Synergy across departments T. – Time Management through technology adoption
Jobs
1
About the company
Jobs
28
About the company
Jobs
120
About the company
Jobs
2
About the company
Jobs
4
About the company
Jobs
1
About the company
Jobs
13
About the company
Numispark, agence digitale, propose des solutions innovantes en développement web & mobile, marketing digital, SEO et design, adaptées à vos besoins à Caen, Bernay et Rennes Normandie.
Jobs
1