Cutshort logo
Velan IT Solutions Pvt Ltd
Velan IT Solutions Pvt Ltd cover picture
Velan IT Solutions Pvt Ltd logo

Velan IT Solutions Pvt Ltd

http://www.velan.asia
Founded :
2009
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Get on boarded onto a smarter security approach with surveillance, access control and gating solutions designed to work specifically for you.
Read more

Connect with the team

Profile picture
Navaneeth Kumar

Company social profiles

twitterfacebook

Jobs at Velan IT Solutions Pvt Ltd

Velan IT Solutions Pvt Ltd
at Velan IT Solutions Pvt Ltd
1 recruiter
Navaneeth Kumar
Posted by Navaneeth Kumar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹3L / yr
Customer Service
Communication Skills
Customer Support
Executive support
Voice processing

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

 

Requirements:

  • Graduate (Any Discipline)
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • Excellent English - Verbal & Written (Highly Professional English)
  • Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Bhanzu cover picture
Bhanzu's logo

Bhanzu

https://bhanzu.com
Founded
2019
Type
Services
Size
1000-5000
Stage
Profitable

About the company

Bhanzu is a revolutionary math-learning platform that is dedicated to inspiring learners to pursue careers in math and STEM fields. With a mission to eradicate global math phobia, Bhanzu is changing the way students perceive math for a better world. The platform offers a comprehensive range of math courses, designed to cater to learners of all ages and skill levels.

Jobs

21

Sugary cover picture
Sugary's logo

Sugary

https://www.sugary.in
Founded
2017
Type
Services
Size
20-100
Stage
Bootstrapped

About the company

We at Sugary are trying to bridge the gap between restaurants and end users in their discovery to payment journey. We help restaurants cross sell their tables , co working seats , food inventory to corporates through our Dynamic and end to end booking and payment management system

Jobs

6

Codewinglet Private Limited cover picture
Codewinglet Private Limited's logo

Codewinglet Private Limited

https://www.codewinglet.com
Founded
2018
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

We are a trusted name in the field of technology outsourcing services. we respond to changing market demands through disruptive innovation and high-end technical advancements.


We are on a mission to solve intricate software engineering challenges. Established in 2018, we have successfully assisted a diverse range of organizations, including startups that have gone public, Enterprise companies, and forward-thinking enterprises worldwide.


Codewinglet is your premier destination for cutting-edge software solutions. Specializing in strategic planning, designing, and developing world-class software across diverse industries, we're the trusted choice of leading engineers and companies globally. Our innovative approach leverages state-of-the-art technologies to engineer solutions that drive tangible business outcomes. Let's collaborate and unlock the full potential of your business with Codewinglet's expertise


  • 40+ in-house IT experts trained in emerging technology
  • 150+ Satisfied Clients across the globe
  • 7+ years in the IT business

Jobs

3

RedString cover picture
RedString's logo

RedString

https://www.redstring.co.in
Founded
2024
Type
Services
Size
Stage
Bootstrapped

About the company

Jobs

1

Risosu Consulting LLP cover picture
Risosu Consulting LLP's logo

Risosu Consulting LLP

https://www.risosu.com
Founded
2023
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

5

Kitchen Spurs Private Limited cover picture
Kitchen Spurs Private Limited's logo

Kitchen Spurs Private Limited

https://kitchenspurs.com/
Founded
2024
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

We’re a young team of F&B enthusiasts who live and breathe data. At Kitchen Spurs, we believe decisions should be driven by insights, not instincts. That’s why we’re building a powerful analytics platform that decodes performance data from online marketplaces —uncovering actionable insights to help restaurants boost operating margins, drive more orders, increase AOVs, attract new customers, and hit key business milestones.


We work hands-on with restaurants to take the load off their teams—managing aggregator platforms, analyzing trends, and saving hours of manual effort. This frees them up to focus on what truly matters: crafting exceptional customer experiences, the only metric that guarantees long-term success.

Jobs

2

Fusionpact Technologies Inc cover picture
Fusionpact Technologies Inc's logo

Fusionpact Technologies Inc

https://www.fusionpact.com/
Founded
2022
Type
Products & Services
Size
10-50
Stage
Bootstrapped

About the company

Jobs

1

PLS Lawyers Pvt Ltd cover picture
PLS Lawyers Pvt Ltd's logo

PLS Lawyers Pvt Ltd

https://www.pls-solicitors.co.uk/
Founded
2017
Type
Services
Size
100-1000
Stage
Profitable

About the company

Jobs

1

Founded
Type
Size
Stage

About the company

Jobs

2

Cyborgwave cover picture
Cyborgwave's logo

Cyborgwave

https://www.cyborgwave.com
Founded
2022
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

1

Want to work at Velan IT Solutions Pvt Ltd?
Velan IT Solutions Pvt Ltd's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs