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Are you passionate about building smart, scalable solutions? We're looking for an Application Designer to join our Solution Development team in Trivandrum.
What you’ll do:
🔹 Define and develop application solutions based on business requirements
🔹 Work across the full SDLC – from solution design to delivery
🔹 Ensure high-quality output with minimal issues
What we’re looking for:
✔️ 3+ years of experience in software development and implementation
✔️ Hands-on experience delivering 2-3 real customer projects
✔️ Strong in solution design and problem-solving
✔️ Proficiency in Java / C# / Python / HTML / Relational Databases
✔️ Familiar with REST/SOAP APIs, API management, and business process automation
✔️ Strong communication skills and a collaborative mindset
Education: Bachelors or Masters in Engineering (Computer Science Preferred)
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
- 2+ years of experience in professional Web Development
- Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
- Must have 1+ yrs experience in VueJs or React.Js
- Experience in ReactJs, NodeJs is a plus.
- Excellent Software Design and Architecting capabilities
- Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
- Complete familiarity and expertise in web markup, including HTML5, CSS3.
- Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
- Complete familiarity and experience working with JSON / XML and REST API structure
- Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
- AWS/Google Cloud Deployment is a must; Devops capability is a plus.
- Excellent knowledge of relational databases, version control tools and of developing web services.
- Sound Database experience with MySQL and PostgreSQL experience
- A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
- Agile and Iterative (TDD) development expertise.
Mandatory Face-to-Face Interviews Only Conducted
Work Location: Bangalore - Basavanagudi-WFO
Salary Upto 4 LPA
Job Details:
Employment: Full Time
Location: Basavanagudi, Bangalore
Industry: Education Management, Career Counselling,
Responsibilities:
• Identifying and contacting prospective customers through a variety of channels, such as cold calling, networking, and referrals.
• Creating and putting into practice sales strategies to achieve and exceed revenue goals.
• Keeping up-to-date sales records, reporting on sales indicators, and tracking progress toward goals.
• Working together with cross-functional teams, such as those for product development and marketing, to enhance the general sales process and customer experience.
Requirements:
- Bachelor's degree in business, marketing, or a similar subject is required,
- strong interpersonal and communication abilities.
- strong aptitude for planning and time management
- competent with CRM and Microsoft Office
Perks and benefits:
- Monthly incentives
- Indoor work environment
- Paid time off
- Health insurance
- PF
Additional benefits:
- Laptop
- Mobile
- Internet
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and IIM-A alumni with a McKinsey background.
Job Purpose
To oversee all aspects of Human Resources practices and processes and support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.
Responsibilities
● Develop and implement HR strategies and initiatives aligned with the overall business strategy
● Bridge management and employee relations by addressing demands, grievances or other issues
● Manage the recruitment and selection process
● Nurture a positive working environment through different employee engagement initiatives
● Develop, execute and manage a performance appraisal system that drives high performance covering KPIs, KRAs and similar performance tracking mechanisms
● Maintain pay plan and benefits program
● Assess training needs to apply and develop, execute and monitor training programs tailored to specific department needs
● Report to management and provide decision support through HR metrics
● Ensure legal compliance throughout human resource management
Requirements
● Bachelor's / Master’s degree in Human Resources or related field
● Knowledge of HR systems and databases
● In-depth knowledge of labour law and HR best practices Skills:
● Someone with an understanding of human behavior and capable of designing a curriculum for training across departments and hierarchy levels
● Ability to manage a diverse (in terms of skill base and experience) team of people
● Excellent communication skills - verbal, written to include report writing and group presentations
● Influencing and negotiation skills
● Experienced in managing relationships at a senior level
● Solution orientated, decisive by nature
● Must be able to use MS Office applications - Word, Outlook, and Excel to a competent standard
● Demonstrable experience with human resources metrics either in a corporate or in an educational institute
· Good Command on English
· Good personality
· Knowledge of Computer
Responsibilities include:
· Identifying, qualifying, and securing business opportunities; coordinating business generation
activities; developing customized targeted sales strategies.
· Building business relationships with current and potential clients.
· Understanding client needs and offering solutions and support; answering potential client questions
and follow-up call questions; responding to client requests for proposals.
· Collaborating with sales and leadership to secure, retain, and grow accounts.
· Creating informative presentations; presenting and delivering information to potential clients at
client meetings, industry exhibits, trade shows, and conferences.
· Creating and maintaining a list/database of prospect clients; maintaining a database (Sales force,
CRM, Excel, etc.) of prospective client information.
· Cold calling; making multiple outbound calls to potential clients; closing sales and working with the
client through the closing process.
· Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or
exceeding annual sales goals.
· Maintaining a pipeline of all sales administration using CRM software.
· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and
long-term business development plans.
10+ Years IT experience
4+ Years Product Design to Delivery experience
Should have lead and managed product engineering teams
Experience working with management & key product stakeholders (Business & Technical)
Should be a Agile practitioner
Experience with micro-services architecture concepts and industry best practices
Hands on experience in Full-stack development tools and technologies








