Sales - BPO

1. Bachelor’s degree in Computer Science, Engineering, or related field.
2. 3-5 years of professional experience in web development with a strong focus on JavaScript stack technologies.
3. Proven experience in integrating blockchain technology into web applications, with a deep understanding of blockchain protocols, smart contracts, and decentralized applications (dApps).
4. Proficiency in multisignature, multiparty computation and 3rd party Node provider integration
5. Experience with public blockchain platforms such as Bitcoin, Ethereum, etc.
6. Solid understanding of RESTful APIs and web services.
7. Strong problem-solving skills and the ability to troubleshoot complex issues.
8. Excellent communication and collaboration skills.
9. Ability to thrive in a fast-paced, agile environment and adapt to changing priorities.
10. Experience with continuous integration and deployment (CI/CD) pipelines is a plus.
11. Experience in setting up Bitcoin core, and Geth node is a plus

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

What you need to have:

About the role(s):

Software development and platform engineering has driven our success and growth of our platform & data businesses. We are now looking for more developers to join our team and help us build the best financial inclusion platform in the world. You'll be an integral part of product development team working collaboratively with cross functional team of business heads, product managers, credit risk experts, data scientists and technologists to iteratively design and build fintech products. You'll be constantly be challenged and you'll have the freedom to discover and advocate new technologies. 

Requirements:

We are looking for people who are truly full stack, and are as comfortable working on javascript front end as they are debugging database interactions, or improving their CloudFormation templates. While we are open to any degree and colleges, we are look for people who prides in being a coder and have demonstrable (3+ years) experience in software development. In particular we look for people who can:

• Code backend services, ideally using Node.js or Java, or other server side compiled language.
• Design and develop Rest API with integrations to lots of external systems. Experience of GraphQL is an advantage
• Develop modern and secure web front ends, ideally using React, Express and Redux.
• Interface with No-SQL/ MongoDB or SQL based data bases (PortgresSQL).
• Deploy their code into the cloud and support it there, ideally on AWS and GitHub. Experience with kubernetes and serverless is an advantage.
• Deliver in agile manner while coding cleanly, automating testing and clean coding, simple solutions, automated testing and continuous deployment.
• Takes ownership of a feature from the original idea through to live.

Attractive salary compensation including employee stock options, 10% time free to pursue own project, paid training and education support.

We truly practice flexible time with focus on output and core hours for team collaboration. While we are mostly working remotely at Fundfina and are open to applications across India, we will prefer that you are open to commuting to Mumbai or Bangalore or Delhi offices when required.

By submitting your application, you agree that Fundfina may collect your personal data for recruitment purposes. 

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.

• Spend most of your time developing brand new software in Python
• Build out a secure data replication infrastructure to replicate transactional data across a hierarchical system
• Build out APIs for supporting a fleet of 20k devices
• Build out a configurable data analytics and reporting framework
• Build out real time dashboards for getting a high level and deep dive view of the overall system
• Be responsible for independently designing and building out modules of the overall system
• Work with a team of smart peers and take ownership of the resulting system
• Push yourselves, create impact, learn and grow as an engineer