Sales - BPO

Role Overview:

We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.

Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.

Key Responsibilities:

Consulting & Strategy:

Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.

Design and recommend migration strategies and modernization roadmaps for storage and backup environments.

Develop reusable methodologies and frameworks tailored to customer needs.

ZENfra Enablement:

Translate customer requirements into actionable insights using the ZENfra platform.

Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.

Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.

Product Implementation & Support:

Lead or support ZENfra platform deployments across customer environments.

Ensure smooth onboarding, configuration, and integration of ZENfra components.

Manage customer support escalations, ensuring timely resolution and customer satisfaction.

Provide feedback to product teams to improve usability and performance.

Leadership & Delivery:

Lead and mentor a team of consultants and engineers across multiple customer engagements.

Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.

Ensure quality and consistency in deliverables across projects.

Customer Success:

Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.

Conduct workshops, training sessions, and executive briefings as needed.

Required Skills & Experience:

• 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
• Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
• Strong leadership experience managing cross-functional teams and customer engagements.
• Hands-on experience with product implementation and customer support management.
• Excellent communication and stakeholder management skills.
• Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
• Ability to create structured reports, methodologies, and reusable assets.
• Experience working with global customers and managing multiple priorities.

Preferred Qualifications:

Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).

Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.

Experience with automation and scripting (Python, PowerShell) is a plus.

About Company

Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful decor and ambience.

Responsibilities 

• Identify opportunities for new products

• Analyse how a new product ties in with market needs and consumer preferences

• Set design requirements based on briefs from internal teams and clients

• Research materials and techniques

• Sketch drafts on paper or digitally (for example, using CAD)

• Mock-ups and prototyping

• Use 3D modelling software to design products

• Produce prototypes and test functionality

• Improve the design of existing products

• Gather feedback from product users

• Presentation

• Strong knowledge of the industry and market trends

• Provide assistance to product engineers when needed.

• Recommend new tools and technologies by staying abreast of the latest trends and

  techniques

• Handy and experienced with all materials in the market.

Desired Candidate Profile:

• 5+ years’ experience as a Product Designer

• Experience in industrial design

• Creativity in mixing up colours, shapes and techniques

• Hands-on experience with computer-aided design tools

• Good knowledge of 3D modelling software

• Time-management skills

• Adaptability

• Excellent attention to detail

• Ability to collaborate with cross-functional team members

• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.

• Passion for design; not satisfied with the status quo and always thinking of ways to improve

• Skilled in making detailed technical working drawing of the product

• Creative problem-solving skills

Qualification:

• Diploma or Degree in Product Designing

Must Know Software:

• Adobe Photoshop

• Adobe InDesign

• Illustrator

• AutoCAD

• Rhinoceros

• Key shot

• Fusion 360

• 3DMax

• Sketch Up

• MS Office

Financial Management & Reporting:

•Oversee all accounting transactions, monthly, quarterly, and annual closings, and publish timely financial statements.

•Prepare budget forecasts, supporting annual financial planning and financial health assessments.

Compliance & Taxation:

•Compute and file tax returns, ensuring GST compliance with regulations.

•Conduct audits to maintain financial accuracy, adhere to standards, and comply with financial policies.

•Regularly review bookkeeping for accuracy and compliance.

Cash Collection:

•Oversee the company’s cash collection process and ensure that cash receipts are processed efficiently and accurately.

•Monitor and track cash flow regularly, ensuring sufficient funds are available for operations.

•Coordinate with the sales and customer service teams to address any issues or discrepancies related to payments.

Trade Receivables Management:

•Monitor and manage trade receivables, ensuring that outstanding invoices are followed up on and collected in a timely manner.

•Track aging of receivables and ensure that overdue accounts are actively pursued.

•Issue statements and reminders to clients regarding overdue payments.

Account Reconciliation & Financial Health:

•Manage balance sheets, profit/loss statements, and report on the company's financial health and liquidity to stakeholders.

•Audit financial transactions and documents, maintaining meticulous records.

Technical Proficiency & Confidentiality:

•Reinforce financial data confidentiality and conduct database backups as necessary to secure sensitive information.

•Proficiently utilize Tally, Oracle, and Excel for comprehensive financial analysis and reporting.

•Stay updated with industry standards and best practices to ensure high-quality and secure financial data handling.

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

Sureify drives customer engagement between the customer and their insurance company by incorporating web & mobile apps, into the insurance product experience. Our product is controlled by our backend dashboard so insurers can get the latest IoT data streaming in. The SaaS platform is designed to ensure that insurers never miss opportunities to increase engagement with their existing customer base.

We are looking for a Full Stack Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. On the backend, you will have the opportunity to help our product scale and be involved in the further architecture of the Sureify platform.

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Build scalable architecture to support millions of users
• Ensure the technical feasibility of UI/UX designs
• Work closely with the UI/UX designers and product managers
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back-end
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• 2+ years of experience with Full-Stack web development
• Proficient in PHP or Python or Golang.
• Experience in Golang is an added advantage.
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Use test-driven development and acceptance tests to ensure feature quality
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.

Responsibilities

As a Frontend Developer (Next.js) you will be responsible for -

•  Building the Complete UI/UX of our web application from scratch.
• Work closely with the Backend Engineer to integrate the algorithmic output from the backend REST APIs.
• Work closely with the product owners to create dynamic infographics with intuitive user controls.
• Work closely with our web Designer for bringing design to life.
• Participate in UAT, troubleshoot, bugs and application integration issues
• Create and maintain documentation related to the developed processes and applications

Qualification & Experience

• 2-3 years of demonstrable experience designing, building and working as a Next.js Developer for enterprise web application
• Ideally, this would include the following:
• Expert-level proficiency with Next.js and all its concepts
• Expert-level proficiency with JavaScript (ES6), HTML5 & CSS
• Expert-level proficiency with ReactJS and all its concepts like Hooks and Redux
• Familiarity with Python, Django, and Django Rest Framework
• Understanding of REST concepts and interacting with REST APIs
• Deep understanding of a few UI concepts:
• Cross-browser compatibility and implementing the responsive web design
• Familiarity with common JS visualization libraries built using D3, Chart.js, Highcharts, etc.
• Understanding of Next.js coding Standards
• Experience working with UX designers and bringing design to life
• In addition, the ideal candidate would have great problem-solving skills and familiarity with code versioning tools such as Github

• Thorough understanding of React.js, React DOM and its core principles
• Experience in State Management Frameworks like Redux.
• Experience in developing cross-browser/platform compatible solutions for web.
• Experience of backend integrating with RESTful services.
• DOM manipulation and the JavaScript object model.
• In-depth knowledge of newer specifications of TypeScript, ES6,HTML 5,CSS 3.
• Must be familiar libraries like Material UI, Formik.
• Experience in Micro Front End architecture with Webpack Module Module Federation to combine multiple domain driven web apps on the same page without refreshing the page.
• Experience in different approaches on orchestration of Micro-apps of Client Side composition.
• Experience with package manager like npm,yearn.
• Experience with tools/packages like Visual Studio Code,ES Lint,SonarQube,Keycloak.
• Good understanding on Unit testing framework - Jest/ enzyme.

Location: Remote Working

** Preference will be given to immediate joinee

Designation: Product Manager

Compensation​ - ₹15.0L - ₹25.0L

Experience​ - 4 - 8 Years

Location​ - Bangalore
Working days​ - 5

Qualification​ - B.Tech/B.E. , MBA,PGDM (Tier -1 Pedigree)
 Tier 1 companies and Tier 1 colleges (IIMs, ISB, IITs)
Role​ :- Product Strategy and Driving Growth

Reporting to Founder Directly

What you will do:

• Understand the market, clients and build business cases for new product opportunities.
• Manage product lifecycle from ideation to launch and beyond.
•  Use data, creativity, and experimentation to constantly improve the product experience.
• Talk to clients, suppliers, and team members to identify problems.
• Apply the lens of user goals and Fashinza’s mission to prioritize problems to solve.
• Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations.
• Design a client feedback loop and optimise for client and business success metrics.
• Execute strategies that will drive measurable growth in adoption and engagement.

You should apply if :

• You have 4-7 years hands-on product experience working on building products or solving problems in a startup.
• You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans.
• You have empathy towards users and colleagues, are creative and excited by ideating/ building.
• You are highly data driven and measure everything you execute to course correct.