Product Manager

Review Criteria

• Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles
• 3+ years of hands-on software engineering experience, ideally in SaaS, enterprise tech, consulting, or platform-based engineering
• Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript)
• Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly
• Experience working on API integrations, backend services, data pipelines, or workflow-based systems
• Excellent analytical and problem-solving capability; ability to work directly with enterprise clients to diagnose and solve complex technical issues
• Strong communication skills and proven ability to collaborate with product, engineering, and customer teams
• Willingness to travel frequently to global client sites for deployments and solution delivery
• B.Tech / B.E. in Computer Science from Tier-1 institutes (IITs, BITS, NSIT, DAIICT, DTU, etc.)
• (Company) - Product Company only

Preferred

• Exposure to cloud services, data integration, ETL/Reverse ETL, or workflow automation tools.
• Experience with React / frontend frameworks, low-code development, or building internal tools.
• Familiarity with AI/ML, GenAI tools, LLM-driven automation, or experience applying them to real use cases.

Job Specific Criteria

• CV Attachment is mandatory
• Provide your current CTC Breakup (Fixed + Variable)
• What's your college name (undergraduate) and branch?
• What's your Current Company?
• Are you ok for traveling frequently to global client sites?
• How many years of experience do you have in Backend development?
• How many years of experience do you have in Frontend development?

Role & Responsibilities

As a Forward Deployed Software Engineer (FDSE), you’ll work at the intersection of engineering, problem-solving, and customer impact. You’ll embed with enterprise clients, understand real-world problems, and design and implement solutions using the company platform. This role is ideal for high-potential engineers from Tier-1 colleges who want to work on real enterprise-scale problems, gain full-stack exposure, and grow rapidly in a high-impact SaaS environment.

Key Responsibilities:

• Work with client and internal teams to understand complex business processes, legacy systems, and integration needs.
• Design, build, and deploy solutions using the company platform across data, workflows, and GenAI/LLM use cases.
• Develop data pipelines, API integrations, and low-code apps to solve high-impact problems.
• Collaborate closely with company’s product and engineering teams to shape platform capabilities through real deployments.
• Rapidly prototype, iterate, and deliver production-grade solutions with high ownership.
• Contribute to internal accelerators, templates, and best practices.

Ideal Candidate

Qualifications - Required:

• B.Tech / B.E. in Computer Science from Tier-1 institutes such as IITs, BITS, NSIT, DAIICT, DTU etc.
• > 3 years of professional experience.
• Proficiency in at least one programming language: Python, Java, JavaScript, or TypeScript.
• Strong foundation in data structures, algorithms, and system design.
• Excellent analytical and problem-solving skills.
• Strong communication and ability to work collaboratively.
• Willingness to travel frequently to client sites across the globe.

Qualifications - Preferred:

• Exposure to data integration, APIs, cloud services, or workflow tools.
• Experience with React / frontend frameworks or low-code platforms.
• Familiarity with AI/ML concepts or GenAI tools.
• Prior internships in SaaS, enterprise tech, or consulting environments.

This role is physically based out of Mauritius and will require you to relocate to Mauritius. Relocation expenses like air tickets/work visa/permit/medical for work permit will be borne by the company

The role of a senior java developer is to ensure high quality software development and delivery to the end client.

As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.

On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students

Key Skills:

 Very good knowledge in Java (at least from Java 8).

 Good knowledge of Spring boot

 Experience with JPA/Hibernate

 Experience in middleware such as MessageQueues

 Experience with REST interfaces and GRPC

 Experience with modern agile software development (Continuous Integration)

 Experience in securing APIs

 Knowledge in design patterns

1. Software Development

 Act autonomously in the delivery of tasks of simple to high complexities on projects.

 Participate actively with team members to reduce risks related to tasks and activities.

 Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.

 Understand and apply standard methods, tools and processes in daily tasks.

 Participate in sprint backlog estimation.

2. Team coaching & technical reference on project.

 Work with the team architect to help coach team members and ensure they

abide by the technical standards set on the project.

 Coach new joiners and accompany them technically & functionally on the

project.

 Be the technical reference on the project, besides the architect.

 Communicate technical KPI to your project manager.

 Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.

 Act as a coach or trainer and contribute actively to the Java Expertise Center.

 A commitment to continuous learning and staying updated with industry trends and best practices

 Participate in budget auditing activities as required by direct report in the capacity of a Developer

Key Dimensions:

 Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage

of 60% on new and overall codes)

 Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team

 Ensuring highest quality delivered to client.

salary range basis experience (in INR)

CTC brackets for years of experience (please note that this is fixed, and negotiable max by 5-10% depending on existing salary)- 

5 years - 15 Lacs

7 years - 17 Lacs

9 years - 19 Lacs

10 years - 21 lacs

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• Development experience with programming languages Python, Javascript, NodeJS
• At least 2-3 years of experience in Python and React
• SQL database or relational database skills
• Strong understanding of the software development cycle
• Self-motivation and the ability to work under minimal supervision are a must
• Excellent oral and written communication skills to interact with all levels in the organization

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers

Job Responsibilities:

• Design and build efficient, scalable systems that are used by millions of people,
• Own what you build as you create, test, and refine what’s under the hood of our pages and services,
• Investigate production issues pertaining to customer features to determine root cause and implement solutions,
• Investigate existing queries and write new queries with performance optimization in mind,
• Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements,
• Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, the final markup is standards compliant, and UI deliverables are completed on time,
• Work with the real-time feedback from our users (external and internal) to make the products better,
• Discover, design, develop, deploy, debug. Repeat!

Requirements:

• 1-2 years of experience,
• Proficiency in web scripting programming with PHP,
• Experience with MySQL Databases,
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals,
• Design, build and maintain high performance, scalable and secure code,
• Experience with cloud services like AWS is plus,
• Experience with MVC architecture is a plus,
• Knowledge / experience in building an API,
• Solid understanding of the foundations of security and best practices,
• Good grasp of data structures and algorithms,
• Excellent problem-solving skills,
• Take ownership of the backend services, ensure the best possible performance, quality and responsiveness, as well as maintaining code quality, organisation and testing/deployment,
• Passionate about technology and willing to develop expertise in an emerging field,
• Strong organisational and communication skills, team player.

Perquisites & Benefits:

• A competitive salary,
• Opportunity to be part of a diverse working environment, valuable social sector work experience,
• Fun, casual, relaxed, and flexible work environment.