IT Helpdesk Co-ordinator

Job Title: Senior Office 365 & Intune Administrator

Location: Bangalore (Whitefield) – Preferred / Coimbatore

Experience: 7–12 Years

Work Mode: Work from Office (5 days) during probation (3 months), followed by Hybrid (3 days WFO)

Shift: Rotational (Day and Night)

About the Company

We are a leading technology-driven organization providing innovative solutions that enable secure, efficient, and compliant business operations across global enterprises. Our mission is to leverage intelligent tools, automation, and data-driven strategies to deliver scalable and reliable IT infrastructure services.

Role Overview

We are seeking an experienced Office 365 & Intune Administrator to manage and optimize enterprise-level collaboration, endpoint, and security solutions. The ideal candidate will have a strong background in Office 365, Intune, Entra ID, and automation, along with experience supporting Data Center Operations (DCO) and Network Operations Center (NOC) environments.

Key Responsibilities

Office 365 Administration:

• Manage and maintain all Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Handle user accounts, licenses, permissions, and configuration changes.

Intune Administration:

• Oversee device management, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access.

Identity & Security Management:

• Maintain strong endpoint and user security through Entra ID, MFA, DLP, and compliance policies.

Automation & Scripting:

• Develop and maintain PowerShell scripts and other automation tools to streamline Office 365 and Intune administrative tasks.
• Use Terraform or Ansible for infrastructure automation (IaC).

Monitoring & Incident Response:

• Monitor performance, health, and security of Office 365 and Intune environments.
• Provide 24/7 on-call support and ensure timely incident resolution.

Backup & Recovery:

• Manage backup solutions for Office 365 data and contribute to disaster recovery planning.

User Support & Documentation:

• Deliver end-user and technical team support, maintain comprehensive documentation, and create internal training resources.

Key Deliverables

• Reliable and secure operation of Office 365 and Intune services.
• Effective integration with DCO and NOC operations.
• Timely incident response ensuring 24/7 availability.
• Efficient management of licenses, accounts, and security settings.
• Regular monitoring, reporting, and auditing of system health and compliance.
• Updated documentation and training resources for internal teams.

Required Skills & Knowledge

• Strong expertise in Office 365 Administration (Exchange, SharePoint, Teams, OneDrive).
• Proficiency in Microsoft Intune for device management and application deployment.
• Solid understanding of Entra ID and identity security principles.
• Experience in Data Center Operations (DCO) and NOC support.
• Hands-on scripting experience with PowerShell and automation via Terraform or Ansible.
• Knowledge of security & compliance tools such as MFA, DLP, and regulatory frameworks.
• Familiarity with backup and recovery solutions for Office 365 environments.
• Strong communication and documentation skills.
• Willingness to work in rotational shifts and support 24/7 operations.

About the Company

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position Summary

We are seeking a highly experienced and visionary Senior Engineering Manager – Inference Services to lead and scale our team responsible for building high-performance inference systems that power cutting-edge AI/ML products. This role requires a blend of strong technical expertise, leadership skills, and product-oriented thinking to drive innovation, scalability, and reliability of our inference infrastructure.

Key Responsibilities

Leadership & Strategy

• Lead, mentor, and grow a team of engineers focused on inference platforms, services, and optimizations.
• Define the long-term vision and roadmap for inference services in alignment with product and business goals.
• Partner with cross-functional leaders in ML, Product, Data Science, and Infrastructure to deliver robust, low-latency, and scalable inference solutions.

Engineering Excellence

• Architect and oversee development of distributed, production-grade inference systems ensuring scalability, efficiency, and reliability.
• Drive adoption of best practices for model deployment, monitoring, and continuous improvement of inference pipelines.
• Ensure high availability, cost optimization, and performance tuning of inference workloads across cloud and on-prem environments.

Innovation & Delivery

• Evaluate emerging technologies, frameworks, and hardware accelerators (GPUs, TPUs, etc.) to continuously improve inference efficiency.
• Champion automation and standardization of model deployment and lifecycle management.
• Balance short-term delivery with long-term architectural evolution.

People & Culture

• Build a strong engineering culture focused on collaboration, innovation, and accountability.
• Provide coaching, feedback, and career development opportunities to team members.
• Foster a growth mindset and data-driven decision-making.

Basic Qualifications

Experience

• 12+ years of software engineering experience with at least 4–5 years in engineering leadership roles.
• Proven track record of managing high-performing teams delivering large-scale distributed systems or ML platforms.
• Experience in building and operating inference systems, ML serving platforms, or real-time data systems at scale.

Technical Expertise

• Strong understanding of machine learning model deployment, serving, and optimization (batch & real-time).
• Proficiency in cloud-native technologies (Kubernetes, Docker, microservices architecture).
• Hands-on knowledge of inference frameworks (TensorFlow Serving, Triton Inference Server, TorchServe, etc.) and hardware accelerators.
• Solid background in programming languages (Python, Java, C++ or Go) and performance optimization techniques.

Preferred Qualifications

• Experience with MLOps platforms and end-to-end ML lifecycle management.
• Prior work in high-throughput, low-latency systems (ad-tech, search, recommendations, etc.).
• Knowledge of cost optimization strategies for large-scale inference workloads.

Key Responsibilities

• Design and execute test plans for web-based features and APIs
• Identify, document, and track bugs through resolution using issue tracking tools
• Collaborate with engineers and product managers to define test strategies and acceptance criteria
• Perform manual and automated testing to ensure functionality across browsers and devices
• Contribute to the development of automated test suites for regression and smoke testing
• Ensure adherence to quality standards across the development lifecycle
• Participate in sprint planning, backlog grooming, and QA sign-off processes

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Experience testing modern web applications in an Agile environment
• Familiarity with testing tools such as Cypress, Playwright, Selenium, or similar
• Understanding of browser dev tools, HTTP, and basic API testing (e.g. Postman)
• Strong analytical and documentation skills
• Excellent communication and collaboration abilities
• Ability to work independently and manage time effectively in a remote setting
• Experience with software testing methodologies and techniques
• Knowledge of test management tools, such as Jira or TestRail
• Experience with SQL and basic database concepts
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Nice to Have

• Experience with automated test pipelines (CI/CD)
• Familiarity with Git-based workflows
• Exposure to performance and load testing tools
• Experience with bug tracking systems such as Jira, Linear, or ClickUp
• Understanding of accessibility and usability testing practices

Are you a fresher looking to kickstart your career in the talent acquisition field? If so, we're hiring!

Our company is seeking driven and passionate individuals who are excited about the opportunity to learn and grow in the fast-paced world of recruitment.

As a fresher, you will have the chance to work alongside experienced professionals and gain valuable skills in candidate sourcing, interviewing, and assessment.

We're looking for candidates who are enthusiastic, eager to learn and committed to providing exceptional service to our clients.

You should have a strong work ethic, excellent communication skills, and the ability to multitask in a deadline-driven environment.

we value diversity and inclusivity and strive to create a positive and supportive workplace culture.

If you're ready to take the first step in your recruitment career, we want to hear from you!

Experienced Candidates are also welcome on board.

Key Skills Expected:

• C# ASP.NET, MVC, Razor Syntax
• .NET Core, WebAPI
• MS SQL, MySQL, PostgreSQL
• HTML / CSS / Bootstrap, JavaScript, jQuery, Angular (at least one resource should know Angular)
• Microsoft Azure / AWS (would be a big advantage)

Role & Responsibilities

• Looking for an enthusiastic .NET Developer with good hands-on project management and client handling experience.
• Excellent development / technical skills on C# / MVC / .NET / WebAPI / SQL
• Good understanding of version controls – github, Gitlab, SVN
• Ready to explore and take up technically challenging tasks
• Ready to dive in to new technology and frameworks
• Knowledge of React Js or Angular would be an advantageous
• Requirement Analysis / Gap Analysis, Understand the client/user perspective
• Excellent Good Communication ability to Express own view and understanding to client/team
• 
  

Company’s perks:

• 5 days working.
• Flexible working hours.
• Modern infrastructure and Friendly environment.
• Paid leaves and other performance bonuses.
• Festivals, birthdays, work anniversary celebrations and company outings

Hiring Telecaller and Team lead

Tele calling

Follow up

Reporting

For Team lead : Managing team and handlling new hiring

Job Description

Timings :  1.30 PM to 10.30 PM

Exp        : 10 - 15 Years Responsibilities : 

• Work directly with Velosio clients to gather functional requirements, identify functional gaps, develop functional design documents and related solution design, and configure Microsoft Dynamics 365 BC software to meet business requirements
• Utilize ERP implementation standards and tools/documents
• Convert data from legacy system into Dynamics BC ERP system
• Demonstrate our Dynamics BC ERP product to existing and prospective clients; provide user training and support throughout implementation
• Provide post implementation support
• Attain product certifications as necessary
• Provide training and mentor-ship to junior level (Associate Consultants)
• Maintain Velosio core competencies: client focus, knowledge and skills, driving results, communication, teamwork and relationships, personal excellence, business insight, leadership, coaching and developing others

Qualifications :

• Bachelor’s Degree in Accounting, Computer Science, Information Systems, or closely related technical field
• Dynamics BC implementation experience and/or participation in at least 5 full life cycle implementation or 10+ years ERP implementation experience
• Experience with modeling business process and translating requirements into a business application
• Excellent presentation and communication skills targeted to effectively present information to C-level management, public groups, and/or board of directors
• Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
• Possess a professional presence suitable for direct client interaction by telephone or in-person