IT Helpdesk Co-ordinator

Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test document and communicate product/component/feature development stages.

Validate results with user representatives; integrates and commissions the overall solution

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post-delivery

Number of non compliance issues

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design

Follow coding standards

templates and checklists

Review code – for team and peers

Documentation:

Create/review templates

checklists

guidelines

standards for design/process/development

Create/review deliverable documents. Design documentation

r and requirements

test cases/results

Configure:

Define and govern configuration management plan

Ensure compliance from the team

Test:

Review and create unit test cases

scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

Learn more about the customer domain identifying opportunities to provide valuable addition to customers

Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents

share point

libraries and client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD

LLD

SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Conduct product demos

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of team members and provide guidance opportunities etc

Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a Team mentor and handle people related issues in team

Maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback to team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers addressing customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate time and effort resources required for developing / debugging features / components

Make on appropriate utilization of Software / Hardware’s.

Strong analytical and problem-solving abilities

Knowledge Examples:

Appropriate software programs / modules

Functional and technical designing

Programming languages – proficient in multiple skill clusters

DBMS

Operating Systems and software platforms

Software Development Life Cycle

Agile – Scrum or Kanban Methods

Integrated development environment (IDE)

Rapid application development (RAD)

Modelling technology and languages

Interface definition languages (IDL)

Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.

Skills: Dot Net, C#, Azure

Must-Haves

Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions

Required Skills & Qualifications

- 5–7 years of hands-on Salesforce development experience.

- Strong expertise in Salesforce CPQ, Revenue Cloud, and Agentforce.

- Hands-on experience in Apex, LWC, SOQL, SOSL, Triggers, and API integrations.

- Solid understanding of Salesforce data model, workflows, validation rules, and approval processes.

- Experience with Agentforce implementation, including AI-driven insights, guided selling, and workflow automation.

- Salesforce certifications preferred: Platform Developer I/II, CPQ Specialist, Revenue Cloud Consultant, or Agentforce certification (if available).

Preferred Skills

- Exposure to Salesforce CPQ, Revenue Cloud, Agentforce and Experience Cloud.

- Experience with DevOps tools like Copado, Gearset, or Git for release management.

If interested kindly share your resume on 82008 31681

SharePoint Security Architect

EVOCS is seeking a SharePoint Security Architect to lead a engagement focused on discovery and future state recommendations for a large enterprise SharePoint Online environment.

This role is heavily assessment-driven: you will map the tenant, identify architectural and security gaps, and produce deliverables including a Gap Register, Data Exposure Catalog, Architecture Map, and a Future State Recommendations Report. You will be hands-on with discovery, confident in stakeholder engagement, and able to translate complex findings into clear, actionable reports.

Responsibilities

Discovery and Analysis

• Inventory and map the entire SharePoint Online estate (sites, hubs, Teams-backed sites, channel sites, OneDrive interactions).
• Extract and analyze site and library permissions, identify inheritance breaks, and highlight excessive role assignments.
• Enumerate all external sharing links, classify by type (Anyone, Org-wide, Specific People), and review expiry posture.
• Catalog guest accounts and sponsorship status; identify stale or unmanaged guests.
• Review tenant and site-level settings affecting external collaboration.
• Assess adoption of sensitivity labels, DLP coverage, retention/records configuration, and conflicts.
• Evaluate monitoring and logging posture, Unified Audit Log retention, and SIEM routing.
• Inventory third-party applications, OAuth consents, and risky Power Automate flows.

Gap Register and Reporting

• Produce a Gap Register: clear gap statements with evidence, risk scoring (severity/likelihood), business impact, and suggested owners.
• Build a Data Exposure Catalog for sensitive libraries and their exposure posture.
• Deliver an Architecture Map showing current hubs, sites, and high-risk clusters.
• Develop an Executive Heat Map of the top 10 risks.

Future State Recommendations

• Define a target SharePoint security and governance model:
• Site provisioning, ownership, and lifecycle controls.
• External collaboration model (guest lifecycle, expirations, access reviews).
• Baseline tenant and site settings for sharing, links, and unmanaged device sessions.
• Content protection model (sensitivity labels, auto-labeling, DLP tiers, retention standards).
• Monitoring and alerting strategy with dashboards and escalation paths.
• Outline a phased roadmap with quick wins, 90-day baselines, and a 6-month uplift.

Communication and Stakeholder Engagement

• Lead technical workshops with admins, security engineering, and business data owners.
• Translate technical findings into business-focused risks and recommendations.
• Produce polished deliverables: Discovery Workbook, Gap Register, Recommendations Report, and executive presentation decks.

Required Skills and Experience

• 7+ years of experience with Microsoft 365 and SharePoint Online in large, enterprise environments.
• Proven track record leading at least two tenant-wide SharePoint security or architecture assessments.
• Strong understanding of Microsoft Entra ID (Azure AD) identity and access controls: Conditional Access, PIM, access reviews, cross-tenant access.
• Hands-on expertise with Microsoft Purview: sensitivity labels, DLP, retention, records management.
• Knowledge of Microsoft Defender for Cloud Apps and Defender for Office 365.
• Strong familiarity with Unified Audit Log, KQL queries, and SIEM integrations.
• Experience auditing app consents and Power Automate flows for data leakage risk.
• Proficiency with PnP.PowerShell, Microsoft Graph, and PowerShell scripting.
• Exceptional ability to produce clean, evidence-driven documentation and reports.

Preferred Certifications

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Information Protection Administrator Associate (SC-400)
• Microsoft Certified: Security Engineer Associate (AZ-500)
• CISSP or CCSP (optional, for broader security framing)

Core Attributes

• Analytical, detail-oriented, and evidence-driven.
• Skilled at stakeholder communication and risk storytelling.
• Strong documentation and executive presentation skills.
• Comfortable with ambiguity; able to structure unorganized environments.

We are seeking a talented Automation Engineer to design testing procedures for our software applications.

This position will own and promote the QA Automation standards and practices across the Engineering department.

As an Automation Engineer, you will oversee and participate in the development, execution, and maintenance of test plans and automation test scripts.

Primary Responsibilities:

• Develop test strategies, plans, and maintain automation test data
• Develop and continuously improve automated tests as new system features and enhancements are developed
• Execute automated tests and manage the resulting defect log through the point of defect fix validation
• Ensure the appropriate test environments and infrastructures are in place and kept up to date
• Identify and report to product teams questionable functions, performance concerns, and inconsistencies
• Document and mentor QA engineers in the use of the testing framework
• Assist in the identification, selection, and implementation of tools, technologies, and practices that support the overall QA process
• Contribute to accurate time estimates for automation test development

Requirements:

• Degree in engineering with 2 - 6 years of experience in Automation
• Knowledge of the current industry-wide testing techniques, tools, and methodologies
• Experience building automation frameworks for web-based software as well as on mobile platforms. Experience with Selenium is a plus
• Strong background in automation using object-oriented programming language (C# and/or Java)
• Ability to create tests in chosen framework by reviewing code commits and user stories
• Integrate automated testing into a Jenkins CI/CD framework
• Strong SQL skills and/or data validation
• Ability to articulate and drive sustainable processes
• Strong interpersonal, project management and organizational skills
• Ability to work independently and in a team-based setting
• Experience working in an Agile Scrum environment
• Excellent written and verbal communication skills
• Willingness to pitch ideas and test new approaches

React.js Developer Job Description

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

React.js Developer Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our Billing Platform is key to our continued growth. The success of our products is dependent on the success of our billing platform and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Senior Architect, Staff Software Engineer, Software Tech Lead, Senior Software Engineer

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Lead the billing, account receivables and account payables automation and workflows implementation.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience managing cloud application/platform engineering teams.
• Hands-on with at least of one cloud of the platforms, AWS or GCP
• Experience developing the usage/subscription based billing for SaaS products.
• Exposure to design and development of microservices optimized for scalability and speed
• Experience developing the horizontally scalable distributed systems, streaming data pipelines
• Hands-on experience of implementation of highly available, low latency and robust cloud services.
• Experience with both SQL and NoSQL technologies
• Knowledge of finance processes
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Salesforce sales and revenue cloud knowledge
• NetSuite, Salesforce, Freshdesk integration experience
• Working experience with any of the enterprise cloud platforms or applications.

**About Company**
SleepyCat is India's First Mattress-In-A-Box brand! We deliver luxury mattresses, at a fraction of the usual cost, straight from our factory to your doorstep in an easy-to-carry package. 
In sleepycat we constantly thrive to make our products and customer experience better using technology.

**About Role**
We are currently looking out for a frontend developer who is motivated to learn and work on challenging projects. You should have a product mindset with great technical skills. In sleepycat we promote new and fresh ideas which can directly or indirectly help customer experience and sales. Sleepycat provides to you platform to bring your thoughts into action and implement them.

Technical skills required (expertise in atleast two of these): Javascript, CSS, PHP

**Personal and Domain Growth Initiatives**
1. In SleepyCat we promote career growth. Once you are settled and have completely owned the system you are hired for, you have the freedom to pick some other technologies inside SC. You will be given time to learn and contribute. Right now we have Web Development (PHP/JS), ReactJS and Ruby on Rails. So you have the freedom to utilize 30% of your time on any of these languages if you wish to and remaining 70% on your primary domain.
2. We also promote self-growth. You can utilize 10% of your time to learn any skill you want and we will help you with that. It is not restricted to the tech domain, could be anything from marketing to sales to personality development.

**Interview Process Details**
***Technical Round 1: Development Knowledge Round***
We will test your skills in 3 domains
understanding an existing written code and ability to make changes
coding a logical question to test basic coding skills
ability to think of test cases to write a full proof code
***Technical Round 2: Coding Round***
45 minutes coding round where you will be required to code live sharing your screen. On the spot problem will be given.

**Additional details**
Website: https://sleepycat.in/
Work Culture: 6 days(All Saturday half day)
Office Location: 91Springboard, Kalina, Mumbai
Employee Strength: 40+ Employees
Founded: 2017
Funding: $1.6 Million

Read about Sleepycat and funding on Crunchbase: https://www.crunchbase.com/organization/sleepycat
Learn what employees say about Sleepycat on Glassdoor: https://tinyurl.com/r9oqfkl
Checkout what people say about SleepyCat products on Google: https://tinyurl.com/rco3nqr