Search Engine Analyst - SEO,SEM,SMM, PPC

Experience: Must have min. 1 year of experience in the US Shift, Communication skills should be excellent

Work Location: Jaipur (Relocations can be considered)

Notice Period: Need only immediate joiners

Working Hours: 6:30 PM - 3:30 AM (Rotational shift)

JOB DESCRIPTION

·  Handle 40–50 inbound customer calls daily

·  Assist with order cancellations, refunds, returns, and payment-related issues

·  Provide professional and empathetic customer support

·  Maintain service quality and adhere to KPIs

·  Document customer interactions accurately in the CRM system

Job Summary:

1.    Sourcing and Recruiting Candidates: Responsible for sourcing, identifying, and recruiting candidates for job vacancies. This includes online job portals, social media platforms, employee referrals and other recruitment methods to attract and screen potential candidates.

2.    Conducting Interviews: Screening potential candidates to assess their suitability for the job which includes evaluating their skills, qualifications, experience, and other relevant factors.

3.    Coordinating with Managers: Work closely with managers to understand the requirements and to ensure clear understanding of the job vacancy.

4.    Managing the Recruitment Process: Manage end to end recruitment process effectively and efficiently. Creating Job Descriptions, Posting Job Adds, Screening Resumes, Scheduling Interviews and Placing an Offer.

5.    Building Relationships: Build relationship with potential candidates, managers and other stakeholders to promote the organization as an attractive place to work.

6.    Maintaining Candidates Database: Maintain database of potential candidates, keeping track of their resumes, qualifications, and other relevant information. Ensure that the organization has a pool of suitable candidates to choose from for future requirements.

Job Duties:

1.    Develop and execute recruitment plans.

2.    Networking through industry contacts, social media, and employees.

3.    Sourcing the candidates from different recruitment sources.

4.    Research and recommend new sources for recruitment.

5.    Screening applicants to evaluate if they meet the job requirements.

6.    Regular follow ups with the managers.

Job Requirements:

1.    Bachelor’s degree in Human Resources or related field.

2.    4 – 7 years of experience in recruitment.

3.    Hands on experience on Naukri, LinkedIn and various online job portals.

4.    Experience in Core IT hiring.

5.    Strong network among candidates, recruiters and consultants.

6.    Excellent communications and presentation skills, both written and verbal.

7.    Strong interpersonal skills and the ability to build relationships.

8.    Familiarity with Applicant Tracking System and other Recruitment Softwares.

1. Managing Availability, Performance, Capacity of infrastructure and applications.
2. Building and implementing observability for applications health/performance/capacity.
3. Optimizing On-call rotations and processes.
4. Documenting “tribal” knowledge.
5. Managing Infra-platforms like Mesos/Kubernetes, CICD, Observability (Prometheus/New

Relic/ELK, Databases, Data Platforms Infrastructure

1. Providing help in onboarding new services with a production readiness review process.
2. Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
3. Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
4. Working with the Dev team to have in depth understanding of the application architecture and

its bottlenecks.

1. Identifying observability gaps in product services, infrastructure and working with stake owners

to fix it.

1. Managing Outages and doing detailed RCA with developers and identifying ways to avoid that

situation.

1. Managing/Automating upgrades of the infrastructure services.
2. Automate toil work.
3. A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.

Roles and Responsibilities

Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.

Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs

* Write “clean”, well-designed code

* Produce detailed specifications

* Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

* Contribute in all phases of the development lifecycle

* Follow industry best practices

* Develop and deploy new features to facilitate related procedures and tools if necessary

Requirements:

* Proven software development experience in PHP

* Understanding of Frameworks like Laravel, CodeIgnitor, Wordpress, Yii, etc

* Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

* Good knowledge of relational databases, version control tools and of developing web services

* Experience in common third-party APIs (Google, Facebook, Ebay etc)

* Passion for best design and coding practices and a desire to develop new bold ideas

* BS/MS degree in Computer Science, Engineering or a related subject

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Migration, Upgrade, Monitor, and Maintenance of ADS Instance
• Automation using REST API to build Extensions and Custom Reporting
• Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"

• CICD Orchestration tools and other SCM/VC tools

• Microsoft MCSD Application Lifecycle Management certified
• A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
• Good communication skills
• Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
• Visual Studio and the .NET Framework experience is required "

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Work with the user community to adopt new features, enable new use cases, and help resolve any issues
• Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
• Take the lead in the validation of the application.
• Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
• Manage patches and updates for tooling solutions and related hosting environments including the operating system
• Automate the process for Maintenance"

Skills:

• Experienced in C# MVC ASP.Net, Net
• Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
• Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
• Development and understanding of JSON, XML, SOAP.
• Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, ADO.Net, jQuery.
• Knowledge of working Android iOS mobile development would be added advantage
• Good communication and analytical skills are must.
• Candidates with experience will be preferred.

Primary Roles and Responsibilities:

• Participate in requirements analysis.
• Collaborate with internal teams to develop software design and architecture.
• Candidate should be able to write clean, scalable code using C#.
• Revise, update, refactor and debug code.
• Test and deploy applications.
• Resourcefulness and troubleshooting.
• Good analytical and problem solving skills.