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Head of Customer Happiness
at Monexo FinTech (P) Ltd
Posted by Mukesh Bubna

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Chennai

2 - 4 years

{{400000 / ('' == 'MONTH' ? 12 : 100000) | number}} - {{600000 / ('' == 'MONTH' ? 12 : 100000) | number}} {{'' == 'MONTH' ? '/mo' : 'lpa'}}

Skills

Operations

Vendor Management

Fulfillment

Finance

Customer Success

Customer Relationship Management (CRM)

MS-Excel

Job description

The candidate should have: - worked in Finance company - implemented / Supervised Credit screening, Customer service, Repayment application - supervised a team of 50+ people - worked on ISO certification - ability to manage costs - drive unit cost down - manage vendors - process risk management

About Monexo FinTech (P) Ltd

Monexo is an Reserve Bank of India approved Peer-to-Peer (P2P) Lending marketplace. P2P lending is democratizing finance.

We are driving 'credit inclusion' through paperless onboarding of young working class earning between 15,000 to 30,000 per month with Data Science.

Being a marketplace model - we have lenders who are diversifying beyond Saving Account, Fixed Deposits and Mutual Funds to earn a better yield on their savings.

We are part of the India FinTech industry and invite you to be part of this revolution.

Founded

2016

Type

Products & Services

Size

6-50 employees

Stage

Raised funding

View company

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