You are viewing this page in an unsupported browser. Please open this link in a browser such as Chrome, Firefox, Safari or Android browser.

Excited to launch our new report - Understanding the mind of modern candidates. Get it here

Head of Customer Happiness
at Monexo FinTech (P) Ltd
Posted by Mukesh Bubna

apply to this job

Chennai

2 - 4 years

{{400000 / ('' == 'MONTH' ? 12 : 100000) | number}} - {{600000 / ('' == 'MONTH' ? 12 : 100000) | number}} {{'' == 'MONTH' ? '/mo' : 'lpa'}}

Skills

Operations

Vendor Management

Fulfillment

Finance

Customer Success

Customer Relationship Management (CRM)

MS-Excel

Job description

The candidate should have: - worked in Finance company - implemented / Supervised Credit screening, Customer service, Repayment application - supervised a team of 50+ people - worked on ISO certification - ability to manage costs - drive unit cost down - manage vendors - process risk management

About Monexo FinTech (P) Ltd

Monexo is an Reserve Bank of India approved Peer-to-Peer (P2P) Lending marketplace. P2P lending is democratizing finance.

We are driving 'credit inclusion' through paperless onboarding of young working class earning between 15,000 to 30,000 per month with Data Science.

Being a marketplace model - we have lenders who are diversifying beyond Saving Account, Fixed Deposits and Mutual Funds to earn a better yield on their savings.

We are part of the India FinTech industry and invite you to be part of this revolution.

Founded

2016

Type

Products & Services

Size

6-50 employees

Stage

Raised funding

View company

Why apply to jobs via CutShort

Personalized job matches

Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.

Verified hiring teams

See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.

Move faster with AI

We use AI to get you faster responses, recommendations and unmatched user experience.

Matches delivered

Network size

Companies hiring

Similar jobs

{{job.headline}}
{{job.headline}}
{{job.clientDescription}}
at {{job.companyid.name}}

via {{job.companyid.name}}

Founded {{job.companyid.founded}}

•

Products and services{{j_company_types[job.companyid.type - 1]}}

•

{{j_company_sizes[job.companyid.size - 1]}} employees

•

{{job.expRange.min}} - {{job.expRange.max}} years

Best in industry{{job.salaryRange.min/(job.salaryRange.duration == "MONTH" ? 12 : 100000)}} - {{job.salaryRange.max/(job.salaryRange.duration == "MONTH" ? 12 : 100000)}} {{(job.salaryRange.duration == "MONTH" ? "/month" : "lacs/annum")}}

Expand full descriptionCollapse full description

Job posted by

apply for job