Head of Customer Happiness
Head of Customer Happiness at Monexo Fintech · Chennai · 2 - 4 years · ₹4L - ₹6L / yr · Raised funding · Posted 21 Aug 2018
2 - 4 yrs
₹4L - ₹6L / yr
Chennai
Skills
Operations
Vendor Management
Fulfillment
Finance
Customer Success
Customer Relationship Management (CRM)
MS-Excel
The candidate should have:
- worked in Finance company
- implemented / Supervised Credit screening, Customer service, Repayment application
- supervised a team of 50+ people
- worked on ISO certification
- ability to manage costs
- drive unit cost down
- manage vendors
- process risk management
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About Monexo Fintech
Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Raised funding
About
Monexo is an Reserve Bank of India approved Peer-to-Peer (P2P) Lending marketplace. P2P lending is democratizing finance.
We are driving 'credit inclusion' through paperless onboarding of young working class earning between 15,000 to 30,000 per month with Data Science.
Being a marketplace model - we have lenders who are diversifying beyond Saving Account, Fixed Deposits and Mutual Funds to earn a better yield on their savings.
We are part of the India FinTech industry and invite you to be part of this revolution.
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Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort