Head of Customer Happiness

• Troubleshoot & fix any issues relating to PHP programs
• Create scripts to facilitate client systems to meet performance & objectives
• Test, develop software for client
• Exp in web development & software design
• Strong knowledge of web-based applications

Required Candidate profile:

• Candidate from Gandhinagar/Ahmedabad only apply
• Knowledge of technologies CSS3, JavaScript, HTML
• Understanding of OOPS programming, website integration, software creation, MYSQL database

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• 6 years of proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache), and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.
• Candidates Should have scored 60% and above in their graduation.

We are seeking a motivated and results-driven Tele Sales Executive to join our sales team. The ideal candidate will be responsible for generating leads, engaging potential clients, and driving sales of our technology solutions. This role requires excellent communication skills, a persuasive approach, and a strong focus on achieving sales targets. 

Key Responsibilities: 

- 1. Outbound Calls: Contact prospective and existing customers by phone to introduce, promote, and sell products & services. 

2. Lead Generation: Identify and qualify new sales leads from provided lists, referrals, and other sources. 

3. Sales Pitch: Deliver compelling sales pitches, respond to customer inquiries, and handle objections to close sales. 

4. Customer Engagement: Build and maintain positive relationships with customers, understanding their needs and offering appropriate solutions. 

5. Data Management: Accurately record and update customer information, interactions, and sales activity in the CRM system. 

6. Sales Targets: Meet or exceed individual and team sales goals and quotas. 

7. Feedback Collection: Gather and report customer feedback to help improve products, services, and sales strategies. 

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

We are looking for a top-notch, ambitious and driven Unity Developer who is confident of creating world class mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.

Position: Associate/Senior Unity Developer (Mobile Games)

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

What You Bring to the team:

•       2-5 years of working experience in game development, preferable 2D games.

•       Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, user session management.

•       Good knowledge of game physics and particle systems

•       Experience of shipping out games on Android/ iOS and rolling out updates to them

•       Ability to plan and estimate timelines of new features/ releases.

•       Expert in debugging

•       Strong understanding of object-oriented programming, data structure and algorithms

Extra Gems for:

•       Experience of working in Product industry

•       Good understanding of client/ server interaction

•       Experience of working on a mobile multiplayer games on scale, will be a huge plus

•       Experience with Android development / Objective C

•       Open source contributions, interesting hobby projects.

•       Experience optimising for memory and space

Your responsibilities would include:

•       As an Associate Unity game developer, you will be part of the Unity Dev team and will be responsible for the front-end (client) side development.

•       You would design, build and maintain efficient, reusable, and reliable code

•       Implement new game features and services 

•       Continuously improve the game quality by fixing crashes, ANRs, performance related issues to deliver exceptional experience to our users.

•       Integrate third party SDKs like Analytics, Monetisation, Crash reporting etc.

•       Create, debug, maintain and optimise the game, and related in-house written libraries used for the game’s development.

•       Reporting to team lead regularly in clear and structured way regarding your progress. Proactive communication is a must when deadlines are getting missed.

Why Us?

•       High Growth Startup environment 

•       Company sponsored courses and education material

•       Lots of learning opportunities 

•       Work with a super-talented team of professionals

•       Informal work-culture, Casual Dress Code, multiple outings and trips

•       Performance Based Bonus

•       Competitive Salary

•       Medical Insurance for you and your family 

•       Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

• Own the lifecycle of users from on-boarding, setup, to the day-to-day support, including serving as front-line for issues on the ongoing engagements.
• Crafting delightful user experiences around user on-boarding and support, such as ticketing, support channels, and customer communications.
• Tracking metrics and measurements of user engagement and behavior.
• Crafting well-written user-facing communications and documentation.
• Translating user feedback and needs to well-scoped requirements, and collaborating with Engineering to deliver them.
• For the first 6-9 months, expect a lot of hands-on, detail-oriented work, often requiring your exposure to other areas like sales/account management, including occasionally plugging in on for other functions.
• In the mid-to-long-term, expect an increasing amount of specialization into a deeper role, with the possibility of eventually building and scaling a team.

Designation: Senior iOS Developer

Qualification: BCA/BTECH/BSCIT/BE/MCA/MTECH/MSCIT/ ME with relevant skills and interest may apply.

Salary: 30000 – 50000 per month

Experience: 3+ Years

Location: Mahape, Navi Mumbai (Work from Home for Next 4-5 months post that It can be working from office but people who just want to work from home are also welcome)

Job Profile/Description:

a) 3+ years of experience in Native iOS Application development.

b) Experience on iOS, iPhone SDK, Objective-C/Swift, Xcode & Interface Builder, MacOS,

Auto-layout, Autoresing.

c) Experience with Core Data, SQLite, Location Based Services added advantage.

d) Understanding of building App that utilizes web-services to tie applications to server-side APIs,

via REST and SOAP.

e) Experience with the implementation of third-party libraries and API.

f) Working knowledge of the general mobile landscape, architectures, trends, and emerging

technologies.

g) Should be aware of platform-independent mobile application development trends/ tools

h) Experience in developing enterprise mobility is desirable

i) Good interpersonal skills, for effective communication with business and development teams

j) Proven track record of successful and timely project delivery

k) Well Conversant on iOS along with other mobile platform for Mobile Application

l) Development and integration.

m) Should have executed at least three projects from start to finish in iOS

n) The position requires an expert understanding of complex, multi-phased projects and the

o) Understanding of apple design principles and interface guidelines.

P) Experience in uploading iOS apps on the App Store.

q) Candidate should be Quality and cost-driven with strong oral and written communication,

interpersonal skills.

r) Motivated to learn and implement new processes and technologies.

s) Candidate must have the ability to perform under a stringent timeline.

t) Should be a good Team player and team mentoring.

u) Contain good knowledge of different iPhone and iPad devices screen resolutions.

v) Proficient in code versioning tools including Mercurial, Git, and SVN.

w) Experience with performance and memory tuning with tools (such as Instruments and Shark,

depending on project needs)

x) Knowledge of Flutter will be nice to have

Only applicants who are available full time for a minimum duration of 1 year can apply.

Job description:

Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.

This position is for a technology leader in Affiliate Marketing Technology group for attribution team. This team owns business critical systems that are responsible for attributing traffic to marketing channels and thrives on innovation to provide rich analytics to its internal and external customers. As a leader on the team, you will be responsible for tier1 critical systems, guide your team through the design, development, testing, and deployment of a range of products involving big data processing and dealing with near real time SLAs. You will have to deal with challenges of high availability (five 9s) guarantee, low latency and high throughput. In addition, you will build and manage roadmaps for software teams, developing cutting edge experiences. You will have sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design, architecture, and you innovate relentlessly on behalf of our customers.

This position offers the opportunity to collaborate with our business teams across the world and other tech teams in Bangalore as we raise the bar in delivering innovation.

Primary responsibilities: 

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics 
• Work with business leaders and product managers to define product requirements. 
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments 
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner 
• Build and maintain world-class customer experience and operational excellence for your deliverables 
• Hire, manage, mentor and grow a high performance team of Software Engineers

Basic Qualifications:

• Bachelors/Masters degree in Computer Science or related field
• 10+ years professional experience in software development management
• Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc 
• Ability to solve complex technical problems and design robust, scalable solutions
• Ability to think critically and actively contribute to strategic choices.
• 3+ years experience in managing development teams working on multiple simultaneous projects.
• 3+ years experience in managing large scale software development teams following Agile development processes. 
• Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
• Proven leadership and teamwork skills
• Excellent verbal and written communication skills in both technical and non-technical discussions.

Preferred Qualifications: 

• Deep, hands-on technical expertise in high scale, service-oriented architectures
• Exposure to Elastic Map Reduce and Machine Learning programs. 
• Ability to handle multiple competing priorities in a fast-paced environment
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
• Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
• Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
• Strong business and technical vision
• Good understanding of web services