Product Support - Technical Lead (Saas)

About Us

Aavyan Consulting is a growth-focused advisory firm that works closely with early to mid-stage startups to help them scale across people, capital, and strategy. We’re now looking for a passionate and proactive individual to help us lead investor relations and fundraising execution.

Role Overview

We’re hiring a Fundraising & Investor Relations Associate who will be responsible for independently managing and executing 3-4 fundraising processes end-to-end. The ideal candidate will already have a strong network of VCs and angel investors and be able to open relevant doors for our founder and client startups.

Key Responsibilities

• Build and manage a pipeline of VC and angel investors relevant to our portfolio and internal needs
• Set up and coordinate investor meetings for the founder and client leadership
• Craft compelling investor collateral – decks, teasers, financial snapshots, etc.
• Lead and execute 3-4 end-to-end fundraising processes (from prospecting to closure)
• Maintain and update investor CRM and ensure timely follow-ups
• Support due diligence coordination and data room management
• Stay updated with current funding trends and active investors in the Indian and global ecosystem

Requirements

• 3–4 years of relevant experience in startup fundraising, investment banking, or venture advisory
• Proven track record of successful fundraise closures (at least 3-4 deals)
• Strong network of active angels, micro-VCs, and institutional funds
• Excellent written and verbal communication skills
• Highly organized, self-driven, and able to work with minimal supervision
• Prior experience in a consulting firm/startup ecosystem is a plus

Why Join Us?

• High ownership role with exposure to founders, VCs, and high-growth startups
• Remote flexibility and fast-paced learning environment
• Opportunity to directly contribute to scaling impact-driven startups
• Work closely with the founder on strategic growth initiatives

Job Title: Automation Test Lead

Location: Nagercoil, Tamil Nadu

Work Mode: Work from Office (WFO) – 5 Days a Week

About the Role:

We are looking for a highly skilled Automation Test Lead to spearhead our QA efforts in both automation and manual testing. The ideal candidate will have strong experience in Selenium with Java, the ability to lead a team of 10+ testers, and hands-on experience in building automation frameworks from scratch. Exposure to Cypress and a working knowledge of AI in testing would be a significant advantage.

Key Responsibilities:

• Lead and manage a team of QA engineers across manual and automation testing streams
• Design, develop, and maintain test automation frameworks from scratch
• Define test strategies, plans, and processes to ensure high-quality deliverables
• Collaborate closely with developers, product managers, and business analysts
• Ensure timely execution and reporting of all QA activities
• Guide and mentor team members on test automation best practices
• Identify, record, and track bugs using appropriate tools
• Contribute to continuous improvement in test processes and quality standards
• Stay updated with emerging testing tools, trends, and techniques, including AI-driven QA

Required Skills & Experience:

• 7+ years of experience in QA with at least 3+ years in a leadership role
• Strong expertise in Selenium with Java
• Hands-on experience in creating automation frameworks from scratch
• Experience with manual testing practices and team coordination
• Working knowledge of Cypress is a plus
• Exposure or interest in AI/ML applications in testing
• Excellent communication, analytical, and problem-solving skills
• Experience in Agile/Scrum methodologies
• Familiarity with tools like JIRA, TestNG, Jenkins, Git, etc.

Good to Have:

• Certifications in Selenium/Agile/ISTQB
• Knowledge of performance or security testing
• Prior experience in leading distributed teams

Education:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

• Audit technical, on‑page and off‑page issues; ship fixes that lift traffic and revenue.

• Create keyword maps, content briefs and internal‑linking plans using Ahrefs/GSC data piped through Python or n8n.

• Build workflows in n8n, Airops and Zapier to scrape SERPs, cluster queries, monitor logs and flag anomalies in real time.

• Deploy GPT‑4o / Claude via API to generate schema, outreach copy and QA at scale, maintaining EEAT.

• Guide devs on Core Web Vitals, hreflang, structured data and site architecture.

• Automate dashboards in Looker Studio/BigQuery for transparent reporting.

Key Tasks & Accountability:

• Collaborate with development teams and product managers to create innovative software solutions.
• Able to develop entire architecture, responsive design, user interaction, and user experience.
• The ability to use databases, proxies, APIs, version control systems, and third-party applications.
• Keep track of new development-related tools, frameworks, methods, and architectures.
• The developer is in charge of creating APIs depending on the architecture of the production application.
• Keeping up with the latest advancements in programming languages and server apps.

Skills:

• Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
• Knowledge of React, Redux and API Integration.
• Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
• Knowledge on SQL/NoSQL such as MySql, mongoDB.
• Knowledge of cloud such as AWS.
• Team player with a knack for visual design and utility.

ABOUT Loop AI:

LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.

LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.

We process a Million Orders every month and store TerraBytes of data to build our intelligence platform

SUMMARY :

LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.

A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.

If you are looking to grow your career in AI based products Loop is the exact location you are looking for

RESPONSIBILITIES :

- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources

- Engage actively in client discussions to position the value of our solution

- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap

REQUIREMENTS:

- Deep understanding of the Customer Success function

- Incredible precision, attention to detail, and organization skills

- 3+ years of customer success experience

- Demonstrated experience in presenting complex data in understandable ways to address customers business questions

- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly

- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization

- Experience working with cross-functional teams and projects

- Aptitude for being organized with flexibility to deliver results in a fast-paced environment

ADVANTAGES:

Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.

Experience with Restaurants is required

WHY JOIN Loop AI?

Join a rocketship! We are pioneers of a new market that we are creating

- Take a central and critical role at Placer.ai

- Work with, and learn from, top-notch talent

- Competitive salary

- Excellent benefits

- Fully remote

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

• 💰  Early-stage, ed-tech, funded, growing, growing fast.
• 🎯  Mission Driven: Make Indonesia competitive on a global scale.
• 🥅  Build the best educational content and technology to advance STEM education 
• 🥇  Students-First approach

• ❤️  Love what we do
• 🎮  Committed to making learning fun, accessible, and safe 
• 🤝  Teams are better. We value ownership, responsibility, transparency
• 🌏  Global, diverse backgrounds. Been there, done that.

• CoLearn has grown so much, and you’ve been an important part of the growth. You solved hard problems that many didn’t know existed.
• You’ve led the data science function and laid out the roadmap, implemented best practices, and grown the team. You’ve executed mission-critical projects. Congratulations!
• You’re exploring what Data Science can do for the students, parents, teachers, educators.
• You’ve been speaking at Data Science conferences about the image recognition system we built from scratch. You casually threw in the semantic search engine on slide 77.
• The engineering and product teams are your friends. The teams take cross-functional collaboration, testing, and modeling for granted. It’s their second nature.
• You have an encyclopedic knowledge of CoLearn’s data structures and metrics, and you’ve often provided key ideas for the product.

• Highly-skilled and experienced Data Scientist and leader
• You are interested in creating next-gen data-powered education tech products. 
• You’ve worked in a Data Science role before where you took a data product to market
• You are comfortable working with unknowns, evaluating the data, and applying scientific techniques to business problems and products
• You’ve built platforms and systems from scratch
• You have a track record of developing and deploying data-science models to production

• End-to-end AI/ML systems in the cloud, including data processing, feature engineering, and tuning of ML models in training and production (MLOps) — with both structured and unstructured data.
• Deep Learning and Computer Vision models, ideally in a production environment
• Hands-on Python/SQL, scikit-learn, Keras, PyTorch, Tensorflow, MXnet, etc. 
• Experience in Scala/Java/Go/C/C++ is a plus plus
• Airflow/Luigi/Oozie and the likes
• Familiarity with cloud deployment strategies (AWS/GCP) to deploy at scale

• B.S./B.E./M.S./PhD in a quantitative field such as Computer Science, Engineering, Math, Statistics or equivalent years of experience
• 10+ years of experience in data science, algorithmic engineering, and machine learning. Preferably solved problems from scratch to scale
• Experience in hiring, managing highly-performant teams, and mentoring data science, data engineering, and analytics teams 
• Experience developing a data science strategy, building the roadmap, and leading the execution
• Track record of recruiting talent in analytics and data science

• You’ve won algorithm and machine learning competitions such as ACM and Kaggle
• You have research publications and citations in top tier journals 
• You have a portfolio of side projects and can show it to us