

Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

About Kriyadocs
About
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About Us: YMGrad is a leading study abroad consultancy firm dedicated to helping students achieve their dreams of higher education abroad. We provide comprehensive services, including application assistance, university shortlisting, and expert guidance throughout the admissions process.
Job Overview: We are seeking a skilled and motivated Content Writer to join our dynamic team. This role involves crafting compelling and personalized application materials, including Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other college applications. Additionally, the writer will produce SEO-friendly blogs on study-abroad topics and provide consultancy to clients about the admissions process. The ideal candidate will be adaptable, collaborative, and enthusiastic about contributing to various aspects of our consultancy services.
Key Responsibilities:
1. Application Materials: Write and edit Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other application documents tailored to individual client profiles.
2. Blog Writing: Develop and publish SEO-friendly blog content on study abroad topics, including tips, trends, and country-specific information.
3. Client Consultation: Provide personalized advice to clients regarding the admissions process, application strategies, and document requirements.
4. University Shortlisting: Assist clients in shortlisting suitable universities based on their academic profile, career goals, and preferences.
5. Collaborative Support: Work closely with other team members, including advisors and counselors, to ensure a seamless and integrated service for clients.
6. Quality Assurance: Ensure all written content is error-free, adheres to client requirements, and maintains high standards of professionalism.
7. Continuous Improvement: Stay updated on changes in the study abroad landscape and admissions requirements to provide current and accurate advice.


The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )
About
Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.
Purpose of Role :
- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.
CANDIDATE PROFILE :
- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.
We are looking for someone who:
- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.
- Identify & deliver appropriate analytics solutions
- Experienced in Analytics team management
Essential Duties and Responsibilities :
- Responsible for delivering high quality analytical and value added services
- Responsible for automating insights and proactive actions on them to mitigate collection Risk.
- Work closely with the internal team members to deliver the solution
- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution
- Use analysis and customer insights to develop value propositions for customers
- Maintain and enhance the suite of suitable analytics products.
- Actively seek to share knowledge within the team
- Share findings with peers from other teams and management where required
- Actively contribute to setting best practice processes.
Knowledge, Experience and Qualifications :
Knowledge :
- Good understanding of collection analytics preferably in Retail lending industry.
- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends
- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.
- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.
- Understanding of decisioning and portfolio management in banking and financial services would be added advantage
- Understanding of credit bureau would be an added advantage
Experience :
- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.
- Experience on working on Collection analytics is must
- Experience on handling large data volumes using data analysis tools and generating good data insights
- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences
- Excellent communication, presentation and writing skills Strong interpersonal skills
- Motivated to meet and exceed stretch targets
- Ability to make the right judgments in the face of complexity and uncertainty
- Excellent relationship and networking skills across our different business and geographies
Qualifications :
- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college
Are you a motivated and knowledgeable engineer ready to make a significant impact in the world of advanced technology? Designnex is on the lookout for a dynamic Design Verification Engineer to join our innovative team. In this exciting role, you will collaborate closely with customers to verify cutting-edge Interface IP (IIP) in their ASIC SoC/systems for groundbreaking next-generation products.
Key Responsibilities:
- Collaborate with customers to verify cutting-edge IPs in their ASIC SoC/systems.
- Provide support throughout the ASIC design cycle, focusing on design verification.
- Engage with the latest industry specifications and applications.
- Work with a diverse, worldwide team and interact with industry experts and leaders.
Key Qualifications:
- Experience: At least 2 years of related ASIC design verification experience. Strong academic backgrounds with relevant knowledge considered.
Skills:
- Experience in IP design verification flow of ASIC/SoC design (e.g., simulation, verification, RTL synthesis).
- Advanced lab experience (e.g., ATE, high-speed interface IP bring-up).
- Strong communication skills and ability to interact with peers from different geographies.
- Proficiency in UVM and SystemVerilog.
- Good to Know: PCIE and CXL specifications and design verification.
Preferred Experience:
- Technical knowledge of Interface IPs such as PCIe, Ethernet Protocols, Specification, Design, Verification, and Implementation.
- Proven track record in meeting tight schedules and handling multiple projects concurrently.
- Experience in various ASIC design cycles, including HIP/SIP integration into high-scale SoCs, design verification flows, physical implementation, SI/PI, and silicon bring-up in the lab.
Join Designnex and be part of a team at the forefront of technological advancements. Apply today and help shape the future of ASIC design and integration!
We are looking for an experienced Sr.Devops Consultant Engineer to join our team. The ideal candidate should have at least 5+ years of experience.
We are retained by a promising startup located in Silicon valley backed by Fortune 50 firm with veterans from firms as Zscaler, Salesforce & Oracle. Founding team has been part of three unicorns and two successful IPO’s in the past and well funded by Dell Technologies and Westwave Capital. The company has been widely recognized as an industry innovator in the Data Privacy, Security space and being built by proven Cybersecurity executives who have successfully built and scaled high growth Security companies and built Privacy programs as executives.
Responsibilities:
- Develop and maintain infrastructure as code using tools like Terraform, CloudFormation, and Ansible
- Manage and maintain Kubernetes clusters on EKS and EC2 instances
- Implement and maintain automated CI/CD pipelines for microservices
- Optimize AWS costs by identifying cost-saving opportunities and implementing cost-effective solutions
- Implement best security practices for microservices, including vulnerability assessments, SOC2 compliance, and network security
- Monitor the performance and availability of our cloud infrastructure using observability tools such as Prometheus, Grafana, and Elasticsearch
- Implement backup and disaster recovery solutions for our microservices and databases
- Stay up to date with the latest AWS services and technologies and provide recommendations for improving our cloud infrastructure
- Collaborate with cross-functional teams, including developers, and product managers, to ensure the smooth operation of our cloud infrastructure
- Experience with large scale system design and scaling services is highly desirable
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field
- At least 5 years of experience in AWS DevOps and infrastructure engineering
- Expertise in Kubernetes management, Docker, EKS, EC2, Queues, Python Threads, Celery Optimization, Load balancers, AWS cost optimizations, Elasticsearch, Container management, and observability best practices
- Experience with SOC2 compliance and vulnerability assessment best practices for microservices
- Familiarity with AWS services such as S3, RDS, Lambda, and CloudFront
- Strong scripting skills in languages like Python, Bash, and Go
- Excellent communication skills and the ability to work in a collaborative team environment
- Experience with agile development methodologies and DevOps practices
- AWS certification (e.g. AWS Certified DevOps Engineer, AWS Certified Solutions Architect) is a plus.
Notice period : Can join within a month

ADF Developer with top Conglomerates for Kochi location_ Air India
conducting F2F Interviews on 22nd April 2023
Experience - 2-12 years.
Location - Kochi only (work from the office only)
Notice period - 1 month only.
If you are interested, please share the following information at your earliest


Exp: Min 3yrs
Strong in Java Development and React js, Springboot, Hibernate, SQL, MangoDB.
Experience with agile practices, quick iterations, and integration of regular feedback.
Good understanding of all aspects of the Software Development Lifecycle.
Quick learning skills and good.
communication skills.
Should be ready to work from office. Currently work from office.
This is an urgent requirement as the project starts soon.
Salesforce Developer
Mumbai
Min 4+ years of experience and deep technical knowledge in Salesforce Administration.
Hands on experience into Lightning/LWC/Aura Components and Apex with required Technical and Professional Expertise
SFDC platform development experience with minimum 2 years of Lightning Aura Framework experience
Prior experience implementing full cycle projects alongwith Salesforce Development/ Customizations, Lightning Components (APEX, AURA, Visual Force, Batch), Force.com Customization, Salesforce Communities (Partner & Customer) and Integration
Experience in development of Managed & Unmanaged Packages
Deep technical knowledge of Salesforce products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem.
Experience defining and delivering custom Force.com enterprise applications in a technical role
Have a thorough understanding on the Life Cycle of Development including deployment/packaging effectively using Metadata API
The experience and demonstration of understanding of overall SFDC architecture and platform.
Effectiveness to run business user design and user experience sessions.
Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC).
About us:
Ameex is a fast-growing end to end Digital Solution/IT Services company with offices in the USA, Singapore, Belgium and India. We primarily support clients in USA, Singapore, EMEA and Europe region. We provide strategic digital consulting and growth consulting services to our global fortune 500 and midmarket enterprise client. We are committed to deliver high quality digital technology, digital product engineering, MARTECH, and end to end experience and engagement solutions to our global customers. Our solutions spaces extends in the areas of custom application development, Content, ecommerce, mobile app development, analytics and AI/ML to our clients and pride ourselves in delivering best-of-breed products and services on time and within budget.
Our solutions are implemented by world class team of experienced solutions architects, development engineers and Digital IT Managers and are promised to deliver a high quality, on time, highly scalable, easy to maintain, cost-effective solutions that accelerate growth.
Position: Elastic Path – Lead
Experience: 8 years
Job Description:
Ameex is seeking 8+ years of relevant experience which includes 3+ years’ experience as a Lead Developer working with Elastic Path to join our innovative team. Candidate will be part of the team working on exciting scalable product catering to huge consumer base. We encourage people who can dive headlong into situations to get things done, set their own direction and feel pride about what they create.
Key Responsibilities:
- Elastic Path Commerce, Headless commerce implementation skills, Java, J2EE, Maven, MySQL DB, Micro Services.
- Writing code that is of high standards in terms of quality and usability while not compromising on security.
- Being a team player in a highly collaborative environment.
Mandatory Skills:
- Development and delivery experience with large-scale Java EE solutions, databases, web servers, networking, security, etc.
- Knowledge/demonstrable experience of Payment Gateways, Catalog Syndication with any leading CMS platforms, Catalog Modelling in B2B or B2C domains.
- Knowledge/demonstrable experience in containers such as Docker and/or orchestration systems such as Kubernetes.
- Experience with other E-Commerce platforms (Magento, Hybris) and third parties highly desired.
- Restful web service patterns of popular frameworks such as Spring-boot, JAX-RS, etc.
- Unit testing, caching strategies, profiling memory management & performance tuning.
- Experience with relational databases
- Experience with Spring, Java, Maven, OpenJPA, OSGI, Apache Felix, Solr, ActiveMQ, Apache Camel.
Connect with us! To learn more about us, check out http://www.ameexusa.com">www.ameexusa.com
Follow us on https://www.youtube.com/channel/UCcMwKRpk-HSH2v7AhAdvQBA/videos">Youtube and https://www.linkedin.com/company/ameex-technologies/">Linkedin
Must have 2+ years of experience in Angular 7 or later, Typescript, HTML5, CSS3, Bootstrap 3+ and Bootstrap material design.
Working knowledge of integrating with RESTful APIs.
Expertise in designing reusable angular components, directives, and services.
Firm grasp of UI/UX principles, ability to convert UX designs into deliverables.
Proficient understanding of CSS pre-processing platforms, such as LESS and SASS
Up to date with the latest UI trends, techniques, and technologies
Must have fantastic attention to detail and good eye for aesthetics: layout, grid systems, color theory and typography.
Proficient understanding of mobile & web platforms and responsive design
Role: Design and Programming
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Employment Type: Full Time
Education: UG : Any Graduate in Any Specialization
Key Skills:
UX/UI design, Angular7+, CSS, HTML5, JavaScript, TypeScript, Bootstrap, Responsive design.

