Product Support - Technical Lead (Saas)

Sr. ETL Developer 

Job Id: QX033 

Role Overview 

We are seeking a detail-oriented ETL Developer with deep expertise in SQL and stored procedures to design, build, optimize, and maintain data integration pipelines. This role focuses on transforming and loading data from multiple source systems into data warehouses and reporting platforms while ensuring data accuracy, performance, and reliability. 

Key Responsibilities 

• Design, develop, and maintain ETL processes using SQL and database stored procedures 
• Build efficient data transformations, aggregations, and validations for large datasets 
• Optimize SQL queries, indexes, and stored procedures for performance and scalability 
• Collaborate with data analysts, BI developers, and application teams to understand data requirements 
• Implement error handling, logging, and monitoring for ETL workflows 
• Perform data quality checks and troubleshoot data discrepancies 
• Support scheduled batch loads and incremental data refresh processes 
• Document ETL logic, data mappings, and technical designs 
• Assist with production deployments and ongoing maintenance. 

Required Skills & Qualifications 

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience) 
• 5+ Years of Expert Level Experience and Proficiency in SQL (complex joins, CTEs, window functions, performance tuning) 
• 5+ Years of Extensive experience writing and maintaining stored procedures, functions, and triggers 
• Hands-on experience with ETL concepts (extraction, transformation, loading) 
• Experience working with relational databases (e.g., SQL Server, Oracle, MySQL) 
• Solid understanding of data warehousing concepts (fact tables, dimensions, star schemas) 
• Ability to debug and optimize existing ETL processes 
• Experience handling large datasets and batch processing 
• Strong analytical and problem-solving skills 

Preferred Qualifications 

• Experience with ETL tools, Azure Data Factory, etc. 
• Experience with Azure Cloud  
• Familiarity with BI/reporting tools, Power BI 
• Experience with incremental loads, CDC, and data reconciliation 
• Exposure to cloud data platforms (Azure SQL, AWS RDS, Redshift, Snowflake) 
• Basic scripting experience (PowerShell, Python, or Bash) 
• Knowledge of data governance and security best practices. 

Competencies: 

• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications. 
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. 
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions. 
• Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 

Why Join Us? 

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions. 
• Work on impactful projects that make a difference across industries. 
• Opportunities for professional growth and continuous learning. 
• Competitive salary and benefits package. 

Application Details 

Ready to make an impact? Apply today and become part of the QX Impact team! 

Key Responsibilities:

1.      Candidate Sourcing:

o   Utilize various sourcing methods (job portals, social media, networking) to identify potential candidates.

o   Assist in building a talent pipeline for current and future hiring needs.

2.      Screening and Shortlisting:

o   Review resumes and applications to ensure they meet job requirements.

o   Conduct initial phone screenings to assess candidate suitability.

3.      Coordination:

o   Schedule interviews and assessments, ensuring a smooth and efficient recruitment process.

o   Communicate with candidates and hiring managers to coordinate interview logistics.

4.      Interview Support:

o   Participate in interviews and assessments, gaining exposure to interview techniques and evaluation criteria.

o   Provide feedback to candidates and assist in maintaining positive candidate experience.

5.      Documentation:

o   Maintain accurate and up-to-date records of new joiners through KYC

o   Verify the document submitted by the new joiners.

6.      Market Research:

o   Stay informed about industry trends and best practices in recruitment.

o   Contribute to the development of innovative recruitment strategies.

Benefits:

·        Mentorship from experienced HR professionals.

·        Exposure to a dynamic and fast-paced work environment.

·        Opportunity to build a professional network in the HR and recruitment field.

·        Potential for a full-time position upon successful completion of the internship.

Preferred candidate profile

Qualifications:

·        Currently pursuing a Bachelor's or Master’s degree in Human Resources, Business Administration, or a related field.

·        Strong communication skills, both written and verbal.

·        Detail-oriented with excellent organizational skills.

·        Ability to work collaboratively in a team environment.

·        Familiarity with basic HR concepts and recruitment processes.

Shift Timings: - 1pm to 10pm

Working Days: - Mon – Fri

Stipend – Rs.5000/-

Location – ITPP, Kharadi - Pune

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.

About this roll* (Responsibilities) 

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplift
• Balance feature development speed and reliability with well-defined service level objectives

Troubleshooting and Supporting Escalations:

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
• Implement strategies to increase system reliability and performance through on-call rotation and process optimization
• Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again

Do you have the right ingredients? (Requirements)

• Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
• Polyglot technologist/generalist with a thirst for learning
• Deep understanding of cloud and microservice architecture and the JVM
• Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
• Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
• Experience with cloud computing technologies ( AWS cloud provider preferred)

Bread puns are encouraged but not required

JOB DESCRIPTION

Product Analyst

About Us:-

"Slack for Construction"

Early stage startup cofounded by IIT - Roorkee alumnis. A Mobile-based operating system to manage construction & architectural projects. Material, all the info is shared over whatsapp, mobile app to manage all this in one single place - almost like a slack tool for construction.Mobile app + SAAS platform - administration and management of the process, 150000 users, subscription based pricing.It helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in budget. We aim to bring the speed of software development to infrastructure development.Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.

As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.If you join us, You will be constantly thrown into challenging situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.

• Prior experience in any data driven decision making field.
• Working knowledge of querying data using SQL.
• Familiarity with customer and business data analytic tools like Segment, Mix-panel, Google Analytics, SmartLook etc.
• Data visualisation tools like Tableau, Power BI, etc.
•  

Responsibility -

"All things data"

• Ability to synthesize complex data into actionable goals.
• Critical thinking skills to recommend original and productive ideas
• Ability to visualise user stories and create user funnels
• Perform user test sessions and market surveys to inform product development teams
• Excellent writing skills to prepare detailed product specification and analytic reports
• Help define Product strategy / Roadmaps with scalable architecture
• Interpersonal skills to work collaboratively with various stakeholders who may have competing interests

• 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA 
• 5 plus years of experience in the design, development, and implementation of programming code
• Experience in database development
• VBA - Should have good experience in developing efficient logic/algorithms using VBA
• Solid understanding of SDLC concepts 
• Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
• Must be good at all excel features and excel formulas 
• Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
• Work both independently and as part of a team 
• Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens 
• Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access 
• Must have strong database concepts and DB designing skills 
• SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates 
• Experience in writing Stored procedures, Triggers and T-SQL
• Nice to have programming knowledge in C# 

• VBA, SQL 

• Strong analytical and problem-solving skills 
• Excellent interpersonal and communication skills 
• Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance 
• Should be able to work independently 
• Must be Proactive and Self-motivated
• Must have the ability to prioritize the work, execute tasks and meet the deadline without fail 
• Effective time management skills 
• Customer Focus, Willing to learn and self- teach any new technology 
• Strong business and collaboration skills, and responsive to service needs and operational demands.