
Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

About Kriyadocs
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Job Title: Senior DevOps Engineer (Cybersecurity & VAPT)
Location: Vashi (On-site)
Shift: 10:00 AM – 7:00 PM
Experience: 5+ years
Job Summary
Hiring a Senior DevOps Engineer with strong cloud, CI/CD, automation skills and hands-on experience in Cybersecurity & VAPT to manage deployments, secure infrastructure, and support DevSecOps initiatives.
Key Responsibilities
Cloud & Infrastructure
Manage deployments on AWS/Azure
Maintain Linux servers & cloud environments
Ensure uptime, performance, and scalability
CI/CD & Automation
Build and optimize pipelines (Jenkins, GitHub Actions, GitLab CI/CD)
Automate tasks using Bash/Python
Implement IaC (Terraform/CloudFormation)
Containerization
Build and run Docker containers
Work with basic Kubernetes concepts
Cybersecurity & VAPT
Perform Vulnerability Assessment & Penetration Testing
Identify, track, and mitigate security vulnerabilities
Implement hardening and support DevSecOps practices
Assist with firewall/security policy management
Monitoring & Troubleshooting
Use ELK, Prometheus, Grafana, CloudWatch
Resolve cloud, deployment, and infra issues
Cross-Team Collaboration
Work with Dev, QA, and Security for secure releases
Maintain documentation and best practices
Required Skills
AWS/Azure, Linux, Docker
CI/CD tools: Jenkins, GitHub Actions, GitLab
Terraform / IaC
VAPT experience + understanding of OWASP, cloud security
Bash/Python scripting
Monitoring tools (ELK, Prometheus, Grafana)
Strong troubleshooting & communication
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
You can contact me on nine three one six one two zero one three two
Responsibilities:
- Implement solutions on the Microsoft Power Platform, Power Apps, and Dynamics 365
- Primary responsibilities will be designing, prototyping, and supporting of testing, development and refactoring end-to-end applications on ever-changing modern technology platforms in public/hybrid cloud environments.
- Use multiple OOTB Connectors with PowerApps and Flow, and preferably create custom connectors for PowerApps and Microsoft Flow.
- Re-write and re-engineer custom legacy applications to PowerApps solutions.
- Adept at leveraging new approaches to solutions for system design and functionality.
- Interpret and design database models (MYSQL, SQL Server, etc. ).
- Address and remediate security vulnerability findings in PowerApps.
- Create documentation for projects including design, asset inventory, diagrams, and presentations as well as documentation of the environment and deployment for our support and future implementations teams.
- Communicate proposed designs and progress on the work to customers, team leads, and team members.
- Support cross-functional project teams consisting of app development, IT operations, and information security
Requirements:
- Minimum 2 years of experience in PowerApps
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- Microsoft Certification in PowerApps will be an added advantage
- Excellent UI design skill and hands on experience in designing and developing entities in PowerApps.
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- Good Experience in development of Business process Flow and work independently on Java spring boot and database side. Can you please look for 6+ year
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- Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc.
- Needs to identify accounts and do extensive prospect territory planning for the given region.
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- Support all the industry or solution specific marketing events in the region.
- Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....
Job Description:
As a Frontend Developer, your responsibilities will include:
- Developing new user-facing features using React.js and integrating with backend services.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.
Key Performance Indicators:
- Efficiency and quality of the code developed.
- Adherence to project timelines and delivery milestones.
- Positive stakeholder feedback on usability and design.
- Continuous improvement and adoption of best practices in frontend development.
Prior Experience Required:
- Minimum 3+ years of experience in frontend web development.
- Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
- Extensive experience with React.js and its core principles.
- Strong proficiency in HTML5, CSS3, and modern frontend development tools.
- Experience with popular React.js workflows (such as Redux).
- Familiarity with newer specifications of EcmaScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
- Good to have: Experience with TypeScript and Next.js.
Employer:
RaptorX.ai
Location:
Hyderabad
Department:
IT Development
Collaboration:
The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills:
- Excellent problem-solving skills.
- Looking for perfection in development
- Taking Ownership and Accountability in a fast-paced environment.
- Proficiency in code versioning tools, such as Git.
- Knowledge of modern frontend build pipelines and tools.
- Experience with responsive and adaptive design.
Additional Requirements:
- Portfolio of previous projects that demonstrates expertise in frontend development.
- Familiarity with agile methodologies.
- Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.
This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.
Responsibilities:
- Review client requirement and provides feedback
- Responsible for creating test plans and strategy
- Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
- Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
- Oversees implementation and execution of functional, regression, and acceptance tests
- Assists in test environment setup/teardown, test automation, and exploratory testing
- Oversees the creation and maintenance of test data and test documentation
- Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
- Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
- Assists Manager in setting the direction for quality assurance within the organization
- Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
- Experience in testing various applications, services, and user interfaces
- Experience in test automation and creating repeatable, maintainable, automated test suites
- Should have experience in AI projects.
- Experience managing a team of QA Engineers
- Experience in communicating with clients
- Experience in testing gaming projects.
- Understanding of test-driven development
- Understanding of software development lifecycle and best practices
- Understanding of Agile and Waterfall processes
- Strong knowledge of software quality assurance best practices & methodologies
- Familiarity with various defect management systems
Requirements:
- We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
- Experience in Selenium.
- Ability to communicate technical aspects to people with non-IT background.
- Ability to act as a liaison between QA and development teams
- Ability to ensure that solutions developed by technical teams fit the business needs
- Ability to offer alternative approaches to achieve the client goals
- Ability to analyse complex situations and manage all variables to achieve optimal solutions
- Ability to act on the information provided or get information needed so that decisions for project.
- implementations can be made quickly and effectively.
- Ability to motivate teams.
- Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
- Ability to communicate in English verbally and in writing Education and Work
- Background in CS, IT or related scientific discipline
· Excellent written and verbal communication skills
· Excellent problem-solving skills
· Excellent programming skills in JAVA
· Hands on experience to work on automation tools like Selenium, JMeter
· Good Technical Learning Abilities
· Good understanding of software applications in Client-Server architecture. Should have
experience in deploying / configuring such applications
· Experience to work on Databases like Oracle & MS-SQL
· Experience to work on Web Application servers
· Experience to work on Cloud technologies like AWS, Azure
· Knowledge of scripting languages like Shell, Python, Perl
· Experience to work on REST API Testing & Automation and Good to have OData Knowledge
Job Responsibilities
What you’ll do:
- You will be responsible for the delivery of the application/ feature/ module your team will be working on.
- Write/Review Code every day in addition to pairing with team members on functional and nonfunctional requirements and spread design philosophy, goals and improvements to code quality across the team
- Ensure all code is thoroughly covered by automated tests and that all features meet quality checks before deployment.
- Contributing to the constant improvement of practices and processes in the team.
- Coordinate with cross-functional teams (Product Management, UX Design, Architects, Developers, QA) to define and execute the feature roadmap.
- Research new technologies and tools and share your learning with the rest of the team.
- Provides mentoring and guidance to other team members, including new hires.
Senior Software engineer - iOS
Your Skill Set
What makes you a great fit for our team:
Desired Skills & Experience:
- 5+ years of overall experience with iOS app development
- Design, build and maintain high performance, reusable, and reliable Swift code
- Developed and published at least 1 application in Swift
- Experience in media capturing, editing, and playback using AVFoundation
- Experience in writing unit-tests
- Experience with offline storage, threading, and performance tuning
- Understanding of Apple’s human interface principles and design guidelines
- Good understanding of REST APIs
- Solid grasp of algorithms, memory management, object-oriented programming
- Extensive experience in detecting and correcting memory usage issues as well as optimizing code for application performance
- You have excellent written and oral communication skills
- Experience in Agile Software development and the Scrum methodologies
Good to have:
Knowledge about MVVM along coordinator pattern and Clean architecture is a huge plus
Exposure in creating Video and Media rich applications
Experience with Continuous Integration
Experience working with product-based organizations
Experience working in a Startup environment
- Analysing medical processes and service quality
- Developing review parameters for quality assessment
- Improving care service delivery and patient experience
- Coordinating with inhouse team of 50 doctors
- Coordinating with patients for managing grievances
- Creating reports for periodic reviews
Requirements:
- MBBS in Medicine with 1-4 years’ operational and/or administrational experience in a hospital/healthcare company.
- Fluency in English
- Proficiency in MS office is a must.
- Problem solving attitude
- Post-graduation not required.
- Working Sundays
However Candidates who are BDS, BAMS or BHMS with at least 2 years in healthcare operations and admin experience may also apply.
Job Description: -
Comm-IT is seeking an enthusiastic Web Developer to help our fast-growing development team in India. You will play an important role and be a part of creating a product used by millions of people.
Responsibilities: -
- Design and build advanced web applications / products for desktop browsers, mobile web & feature phone.
- You work in agile cross-functional team to create great customer experiences and implement high quality code into production.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- You prioritize performance in all your development - both network and rendering
Requirements: -
- Minimum of 6 months - 1 year of experience in software development.
- This project requires full stack experience creating applications and products using .Net and C# development, HTML 5, jQuery library and CSS3.
- Strong Web backend knowledge in Asp.Net Web API, Razer pages, .Net Entity Framework and MS SQL scripting.
- Experience developing REST-based APIs.
- Knowledge in TypeScript / JavaScript front-end back-end development experience
- Knowledge in CSS & layout skills – modern Bootstrap, CSS layout techniques
- Good understanding of object-oriented programming and its implementation
- Interest working in Cloud-based technologies.
- Confidence to work as part of a Scrum Team.
- Desire to learn new
Nice to have (Add-On): -
- Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js, Blazor Framework)
- Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
- Experience creating automated unit tests and functional test.











