Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
About Kriyadocs
About
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Job description – Mobile App Frontend Developer
vani.coach is an award-winning high-growth product company with a mission of upskilling the communication skills of its 140 million workforce in this decade.
Trusted by large enterprises like L&T, Asian Paints, Cipla, PwC, etc. to upskill their people, Team Vani has a solid track record in delivering learning outcomes that deliver business results, leading to 100% repeat sign-ups. With a proven product-market fit, we have now switched to growth mode, and we are now building our product team.
- 3-6 years of proven and progressive experience in UI development.
- Experience in JavaScript, React Native, and GraphQL. Experience in making hybrid mobile apps. The native experience on Android and iOS will be an add-on. Clean coding and design patterns are desirable. A perfect applicant will be skilled in React Native and JavaScript.
- A grasp of database technologies like PostgreSQL, Python, etc. would be an added bonus.
What makes you a great fit?
- 3–6 years of React Native development experience.
- Experience in React Native, Javascript, and CSS3.
- Familiarity with mobile development concepts, including performance optimisation, device compatibility, and user experience design.
- Great OO skills, including strong design pattern knowledge.
- Experience in any backend is an added advantage (optional).
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of client-server architecture and strong design principles.
- Solid understanding of Core JavaScript principles.
- Experience working with video/audio recording on mobile devices would be preferred.
- Working knowledge of the version control systems Git and SVN.
- Personal track record of process improvement or reengineering.
- Should be able to work independently.
- Should be able to debug the root cause of issues or bugs and their impacts.
- Strong analytical and problem-solving skills.
- Strong interpersonal, written, and verbal communication skills.
What You'll do
- Recommend the best possible way to solve a tech problem and come up with ETAs
- Able to multitask, prioritize, and take critical decisions.
- Provides input for system architectures and designs.
- Define a checklist for code reviews and unit tests.
- Ensure that functional requirements are correctly interpreted and translated into clear and robust code
- Enthusiastic to work collaboratively with people and share your ideas to solve real business problems.
- Collaborates and communicates with internal and outsourced development partners regarding software application design status, project progress, and issue resolution.
- More experienced candidates should be able to lead multiple projects with a sense of ownership.
- Strong analytical and problem-solving skills.
- Self-motivated, a team player, and the ability to work in small groups.
Educational Qualification:
B.E., MTech, BCA, MCA. Candidates holding degrees
We are looking for an entry level developer to join our team. You must have delivered at least 2 projects either as a part of self training, internships or industry experience.
Required Skills (more the better):
- Native iOS Application Development with Swift, understanding of Objective C, iOS SDK, Xcode, Cocoa Layer, Media Layer, Core Service Layer, Core OS Layer, iOS Frameworks, iOS Developer Tools, iOS programming, iOS Human Interface
- Hybrid mobile application development using Flutter will be an added advantage
- Deployment/ publish in Apple App Store
- Understanding of design patterns like MVC
Additional Skills:
- Versioning tools such as Git, Bit Bucket, and concepts like branching
- DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage
Responsibilities will include:
- Developing applications for iPhone and iPad
- Reviewing new releases, SDKs, updates in the mobile space
- Writing clean, well-designed code
- Debugging code and fixing bugs
- Ensuring code quality and security by following industry standards
- Managing code repositories and deploying builds
- Contributing to all phases of the development lifecycle
- Participating in team meetings and client meetings/ calls
- Learning new technologies
Why should I join Big Rattle?
Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.
You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.
The company offers benefits like
- Healthcare coverage (including Covid-19 vaccination reimbursement)
- Technical certification fee reimbursements
- Technical training fee reimbursements
- 5-day work week
- Flexible working hours
- Hybrid working
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have
Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including a top up insurance for COVID).
Location Remote - work from anywhere.
About us:
Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.
We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
Key Tasks & Accountability:
- Collaborate with development teams and product managers to create innovative software solutions.
- Able to develop entire architecture, responsive design, user interaction, and user experience.
- The ability to use databases, proxies, APIs, version control systems, and third-party applications.
- Keep track of new development-related tools, frameworks, methods, and architectures.
- The developer is in charge of creating APIs depending on the architecture of the production application.
- Keeping up with the latest advancements in programming languages and server apps.
Skills:
- Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
- Knowledge of React, Redux and API Integration.
- Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
- Knowledge on SQL/NoSQL such as MySql, mongoDB.
- Knowledge of cloud such as AWS.
- Team player with a knack for visual design and utility.
Company Introduction
Mintifi is a growing Fintech startup and has a presence in pan India. We are moving towards lightning fast business loans using data-driven decision-making.
Job Description
We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Design, build, and maintain efficient, reusable, and reliable Ruby code
- Integration of data storage solutions
- Integration of user-facing elements developed by front-end developers with server side logic
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization and automatization
Vendor management experience.
Minimum 3+ years experience in IT recruitment.
Infra hiring experience is an added advantage.
- Implementation of the overall web architecture
- “Pixel-perfect” implementation of our approved user interface
- Design and deployment of our database
- Ensuring the entire stack is designed and built for speed and scalability
- Design and construction of our REST API
- Integrating our front-end UI with the constructed API
- Adhering to the continuous integration and deployment strategies.
Skills
- At least four years experience with:
- Writing HTML, CSS, and JavaScript. Being up on the latest practices is a must, e.g., HTML5, CSS3, JQUERY
- A relevant back-end programming language e.g., C# .NET, ASP.NET MVC, Entity Framework, ADO.NET, .NET Core
- Database design and management, including being up on the latest practices and associated versions
- Server management and deployment for the relevant environment preferably on Azure.
- Familiarity with a relevant and globally supported framework—both front-end and back-end, if necessary— e.g., Angular, React
- Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries
- Thorough understanding of user experience and possibly even product strategy
- Experience implementing testing platforms and unit tests
- Proficiency with Git or any other configuration management systems.
- Appreciation for clean and well-documented code
- Experience with third-party controls like Sync Fusion Controls / Telerik
- Bachelor’s in computer science or Equivalent Degree
B.E. (Computers) or equivalent candidate is required for this profile along with expertise In Java/ PHP Programming. We are looking for a thoughtful Java/ PHP Developer. Must have strong fundamentals. You will be joining the core team of a rapidly expanding company focusing on making Google Workspace- Cloud Telephony products. We are generally agnostic of language, technology or tools; we use whatever fits the bill best. However, we emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices. You must possess the ability to work on projects without detailed instructions; being a self-starter and taking ownership is a crucial requirement for this role. Good Communication Skill is essential.
Responsibilities:
- Design and build applications on Java/ PHP
- Code review
- Guide team members
- Keeping the code optimized and readable.
- Coordination with team members and customer
- Coding, Bug fixes and unit testing
- Coordination with team members and customer
Who Should apply
- Candidate should have 2-4 year of work experience
- PHP/ Java Developer
- Having Good Communication Skills
Specific Skill Sets:
- We are looking for a candidate who can work flexibly
- Experience in working on any one of the MVC architectural pattern : Codeigniter / Laravel / Yii/ Struts 2 would be an added advantage
- Know your way around HTML, HTML5, CSS, CSS3, PHPScript, JQuery and frontend frameworks (such as Ember.js, React.js)
- Must have built SOAP / REST APIs / backends
- Knowledge of APIs and platform capabilities
- Past experience of shipping mobile products (live apps in Play Store a huge plus).
- Expertise in working on multithreaded apps, XML & JSON, and web services.
- Should be very strong in Computer Science fundamentals (such as threads, virtual memory, process stacks etc.)
- Should have worked on different data stores (RDBMS, No-SQL) and know when to use what, how to scale them etc.
- Ability to work on projects without detailed instructions; being a selfstarter and taking ownership is a crucial requirement for this role.
- Good communication skills is an essential advantage for collaborating with customers and the team.
2. Developing a deep understanding of our product to help customers (mainly doctors)
3. Empathizing with customer needs and finding the best possible solution to quickly resolve their queries
4. Developing interpersonal skills working with a diverse customer base
5. Coordinating with the internal development team as and when required to ensure that bugs are resolved
6. Focusing on the quality of work and documentation of the action as well