Home Serve

http://www.myhomeserveindia.com

Founded :

2004

Type :

Services

Size :

20-100

Stage :

Profitable

About

Home Serve's Mission is to be the Customer's Preferred Service Solution Our Philosophy of Home Serve At Viveks, we've always believed in offering more to our customers. And Home Serve is just one more way of doing that. Its our way of giving you peace of mind through world-class service. Now you can say goodbye to endlessly chasing carpenters, electricians, plumbers and technicians for your home repairs. Home Serve is here. A one stop solution for all your carpentry, electrical, plumbing, consumer durables and kitchen appliance repairs. Home Serve brings you the expert services of trustworthy technicians for anything that needs to be fixed in your home.

Connect with the team

MadhuMitta Thoguluva

Connect

Company social profiles

Jobs at Home Serve

Team Lead

at Home Serve

1 recruiter

Posted by MadhuMitta Thoguluva

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai

2 - 4 yrs

₹4L - ₹4.2L / yr

Technical support

Customer Relationship Management (CRM)

Customer Support

Customer Retention

Team Management

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
Identify and address customer needs with a goal of complete satisfaction
Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

Successful experience in a corporate environment
Strong communication skills, including active listening and clear articulation
Ability to solve problems and alleviate conflicts or escalate tactifully
Ability to multitask, manage time, and prioritize
Able to work individually and as a team

Objectives of this Role

Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
Identify and address customer needs with a goal of complete satisfaction
Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

Successful experience in a corporate environment
Strong communication skills, including active listening and clear articulation
Ability to solve problems and alleviate conflicts or escalate tactifully
Ability to multitask, manage time, and prioritize
Able to work individually and as a team

Content Creator/ Content Writer

at Home Serve

1 recruiter

Posted by MadhuMitta Thoguluva

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai

1 - 2 yrs

₹4L - ₹4.5L / yr

2D computer graphics

Unity 3D

3D computer graphics

Video Editing

Videography

+6 more

Responsibilities

· Work closely with our Marketing Head to develop, create, and produce videos, including promotional, product, marketing, and company videos.

· Create and edit video content for multi-platform use and distribution across social media channels (Facebook, Youtube, Instagram, Facebook Stories, Instagram Stories, etc).

· Editing both live action and animation projects

· Editing audio and sound design on projects

· Manage media assets and archiving on all company projects

· Create motion graphics and animations using 2D and 3D applications for marketing and promotional usage.

Experience Guidelines

· Real world videography and production experience. (DEMO Reel is a MUST)

· Knowledge of the video production process: directing, filming, interviewing, boarding, editing, encoding, uploading, and managing media.

· Production skills: photography and videography, camera operation, sound, lighting, and quality sound capture.

· Proficient in Adobe Creative Cloud suite of programs (Premiere, After Effects, Audition, Illustrator, etc.)

· Strong understanding of post-production workflow

· Good knowledge of contemporary cameras, file formats, codecs, and their proper handling in a post workflow

· Must be extremely organized and able to successfully reach multiple deadlines at once

· Audio post production experience is a plus (recording, mixing, scoring, etc)

· Self-driven and motivated.

Responsibilities

· Work closely with our Marketing Head to develop, create, and produce videos, including promotional, product, marketing, and company videos.

· Create and edit video content for multi-platform use and distribution across social media channels (Facebook, Youtube, Instagram, Facebook Stories, Instagram Stories, etc).

· Editing both live action and animation projects

· Editing audio and sound design on projects

· Manage media assets and archiving on all company projects

· Create motion graphics and animations using 2D and 3D applications for marketing and promotional usage.

Experience Guidelines

· Real world videography and production experience. (DEMO Reel is a MUST)

· Knowledge of the video production process: directing, filming, interviewing, boarding, editing, encoding, uploading, and managing media.

· Production skills: photography and videography, camera operation, sound, lighting, and quality sound capture.

· Proficient in Adobe Creative Cloud suite of programs (Premiere, After Effects, Audition, Illustrator, etc.)

· Strong understanding of post-production workflow

· Good knowledge of contemporary cameras, file formats, codecs, and their proper handling in a post workflow

· Must be extremely organized and able to successfully reach multiple deadlines at once

· Audio post production experience is a plus (recording, mixing, scoring, etc)

· Self-driven and motivated.

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