Home Serve
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We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
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𝐎𝐮𝐫 𝐚𝐧𝐬𝐰𝐞𝐫:
AI voice employees that handle the work nobody wants to do. Customer calls at 11 PM. Follow-ups that slip through the cracks. Onboarding that takes forever. These aren't just tasks—they're the things that keep great people from doing great work.
𝐖𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐥𝐞𝐚𝐫𝐧𝐞𝐝:
The best technology feels invisible. Our AI employees don't feel like software—they feel like that reliable teammate who just gets things done. No hand-holding, just consistent results that make everyone's day better.
𝐇𝐨𝐰 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭:
This isn't about replacing anyone. It's about giving your team superpowers. When AI handles the repetitive conversations, your people can focus on solving problems, building relationships, and creating things that matter.
𝐖𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞𝐬 𝐮𝐬:
Every business has incredible people doing mundane work. We think that's backwards. So we built AI employees that free up human potential—one conversation at a time.
We're not trying to change the world overnight. We're just making tomorrow a little better than today, for teams who believe work should be meaningful.
Ready to give your team superpowers?
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