
We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

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Responsibilities:
- Working closely with product, design and development team to achieve high cohesion across features and;
- Feasibility analysis of the technical requirements and web designs;
- You will be responsible to develop and contribute towards consumer-facing web application;
- Writing modular code to achieve loose coupling and reusability of modules across application;
- Architecting, prototyping and implementing high-impact modules for our end users;
- UI/UX.
Requirements:
- High Proficiency in frontend technologies like Angular, React JS, Vue.Js Redux etc.;
- Good design skills and knowledge and experience working with UI design patterns and frameworks;
- Good understanding of fundamental design principles behind a scalable application;
- 3-5 years of strong hands-on experience in Angular and React.

About Us:
Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our
innovative backend systems.
Position Overview:
As a Technical Lead, you will be responsible for leading a team of talented developers, ensuring the successful delivery of high-quality backend services and solutions. Your expertise in .NET and backend technologies will be crucial in architecting, developing, and maintaining scalable and robust systems that power our AI-driven HR tech products.
Key Responsibilities:
Lead and mentor a team of backend developers, providing technical guidance and fostering a culture of collaboration and excellence.
Design, develop, and maintain backend services using .NET technologies, ensuring high performance, scalability, and reliability.
Exposure to frontend tech like ReactJS, NextJS, Flutter or Angular JS will be preferred
Collaborate with product managers, data scientists, and front-end developers to deliver seamless and efficient solutions.
Oversee the architecture and design of backend systems, ensuring alignment with best practices and company standards.
Implement and maintain CI/CD pipelines, ensuring smooth deployment and integration processes.
Conduct code reviews, enforce coding standards, and ensure high-quality code delivery.
Troubleshoot and resolve complex technical issues, providing timely and effective solutions.
Stay updated with the latest industry trends and technologies, incorporating relevant advancements into the development process.
Qualifications:
·
Bachelor’s or Master’s / bachelor’s degree in computer
science, Engineering, or a related field.
·
7+ years of experience in software development, with a
strong focus on backend technologies.
·
Extensive experience with .NET framework, including
C#, ASP.NET Core, and related technologies.
·
Proven track record of leading and managing
development teams in a fast-paced environment.
·
Strong understanding of database technologies (SQL
Server, SQL, Mongo DB, Elastic Search etc.) and ORM frameworks (Entity
Framework, Dapper, etc.).
·
Experience with microservices architecture, RESTful
APIs, and distributed systems.
·
Proficiency in cloud platforms (AWS, Azure, or Google
Cloud) and containerization technologies (Docker, Kubernetes).
·
Excellent problem-solving skills, with the ability to
think critically and innovatively.
·
Strong communication and interpersonal skills, with
the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
·
Experience with AI/ML integration and data processing
pipelines.
·
Familiarity with front-end technologies (React,
Angular, etc.) and their integration with backend services.
·
Knowledge of DevOps practices and tools (Jenkins,
GitLab CI, etc.).
·
Certification in .NET or cloud technologies (e.g.,
Microsoft Certified: Azure Developer Associate).
What We Offer:
·
Competitive salary and benefits package.
·
Opportunity to work with cutting-edge AI technologies
in the HR tech space.
·
A collaborative and inclusive work environment.
·
Professional development and growth opportunities.
·
Flexible working hours and remote work options.
- Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends
-
The entire development lifecycle of all our consumer applications
-
Working closely with the Product, QA, UX & Engineering teams on strategy, solutioning and execution.
-
Managing everyday activities of the consumer engineering team
-
Working closely with the core platform engineering teams to design seamless integration
-
Owning management and execution of features and ensure delivery timelines
-
Building & mentoring the consumer engineering team
-
Working with the overall leadership team in creating and driving the company vision and it’s goals
-
8+ years of experience designing and developing complex, interactive consumer applications
-
Working with / managing both mobile and web applications
-
Ability to present complex technical information clearly and concisely to a variety of audiences
• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• Connecting and handling potential clients via inbound/Outbound phone calls, emails, walk-ins.
• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.
• Identifying new revenue opportunities.
• Building business relationships with current and potential clients.
• Developing and executing sales and marketing strategies to grow business.
• Achieving sales goals applying sales techniques.
• Bachelor’s Degree in Business, Marketing, or similar field.
• Minimum of 0-3 years of experience in sales, business development or similar role.
• Passion for sales.
• Excellent verbal and written communication skills.
• Must possess strong customer service skills.
• Ability to develop good relationships with current and potential clients.


- 3+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd and streaming databases like druid
- Strong industry expertise with containerization technologies including kubernetes, docker-compose
- 2+ years of industry in experience in developing scalable data ingestion processes and ETLs
- Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
- Experience with scripting languages. Python experience highly desirable.
- 2+ Industry experience in python
- Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
- Demonstrated expertise of building cloud native applications
- Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd
- Experience in API development using Swagger
- Strong expertise with containerization technologies including kubernetes, docker-compose
- Experience with cloud platform services such as AWS, Azure or GCP.
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration, Jenkins
- Design and Implement Large scale data processing pipelines using Kafka, Fluentd and Druid
- Assist in dev ops operations
- Develop data ingestion processes and ETLs
- Design and Implement APIs
- Assist in dev ops operations
- Identify performance bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and documentation
- Communicate with stakeholders regarding various aspects of solution.
- Mentor team members on best practices

Job Role : Audit Analytics – Need from Non Banking domain
Job Location : Gurgaon / Mumbai / B’lore
- Understanding of business processes and potential risk scenarios.
- Ability to conceptualize appropriate logic for analyzing potential risk scenarios
- Ability to understand requirements clearly and to be flexible in learning new data sources and technologies, meeting tight deadlines, and delivering quality reports for auditors.
- Maintain strong client focus by building positive relationships with clients, scheduling, conducting and presenting on key client meetings.
- Should be able to write/optimize complex scripts in the technology of expertise. Should be able to review results and identify false positives basis business understanding
- Should be a self-starter and eager to tackle business problem using experience and skills
- Play a key role in the development of less expert staff through mentoring, training and advising.
- 30% Travel in India and Overseas, if required
- Excellent communication skills and willingness to stretch and multi-task
- May be assigned on a project on a long term basis.
- Responsibilities include managing projects involving audit analytics and continuous control monitoring.
- Understanding of business process (Accounts Payable, Revenue, Fixed Asset, Inventory, MJEs) from analytics requirements
- Understanding of ERPs (SAP\ JDE\ Oracle\ Concur etc.) – Techno Functional side (Tables and Reports)
Qualifications
Minimum qualifications
- Preferred Post Graduates– MCom\ MSc (IT)\ MBA (IT)\ BE
- Years of experience in related field of Audit\ Business \ Financial analytics (Non-banking).
- Working knowledge of analytical / BI tools –
- ACL, SQL / R / Python, Alteryx – Should have any 2 or more
- VBA, Power BI / Tableau / QlikView
- GRC Solutions, AWS/Azure cloud based analytical solutions – Good to have
- Have worked on data analytics support work either as tool implementation, automation of control or MIS development
Java_FullstackDeveloper_DGT II
Required Skills:
Desired Skills:
|
Responsibilities
- Understand Prospect’s Pain Areas and educate them with the right Solution and approach
- Generate Leads by Direct Visits, Cold Calls, Cold Email & Social media
- Attend offline networking events, community events and hearings to generate leads
- Research the market to develop warm leads
- Capable of processing Inbound Leads & Outbound Leads (ABM)
- Qualify Customers to establish Product – Solution Fit
- Sound Presentation skills to do a live demo of Solution to Prospects
- Upsell/Cross Sell additional products/modules as the need arises
- Use CRM effectively to assist yourself, track progress with new prospects and report to management
- Strong work ethic to follow up prospects and do not allow leads to slip through cracks
- Focus on achieving Revenue and activity targets on a daily & Weekly basis
- Win Commissions and Contests regularly
- Self Accountable and report weekly progress in team meetings
- Confident to discuss price, negotiate (trade) with Prospects
- Team player working with Marketing and Customer Success Team
- Maintain contact with existing clients to make sure they are satisfied and request referrals
Requirements
- Previous working experience as an Outbound Sales for 2-5 year(s)
- Bachelors degree in Marketing, Sales, IT or similar relevant fields
- Excellent communication, interpersonal and presentation skills
- Networking aptitude
- Fearless attitude and a hunter mentality
- Demonstrated winning 10-15 Deals and Target accomplishments
- Basic understanding of Finance as you may have to demo with CFOs to Accountants

