
We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

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Key Responsibilities :
Design and Development : Develop robust and scalable robotic applications
using ROS2. Implement software for various robotic systems, ensuring high
performance and reliability.
Hand-on with developing ROS2 nodes, Services/Clients, Publishers/Subscriber.
Lead and develop path/motion planning algorithms that include route planning,
trajectory optimization, decision making, and open space planning. Good
understandings of Robot dynamics, kinematics and modeling.
System Integration : Integrate sensors, actuators, and other hardware
components with robotic systems. Ensure seamless communication between
hardware and software layers. Experienced on integration with perception
sensors such as IMU, GPS, Stereo Cameras, Lidar, Radar, and various other
sensors.
URDF Modeling : Create and maintain accurate URDF models for robotic
systems. Ensure models accurately represent the physical configuration and
kinematics of the robots.
Algorithm Implementation : Implement and optimize algorithms for perception,
localization, mapping, navigation, and control.
Key Responsibilities:
• Install, configure, and maintain Hadoop clusters.
• Monitor cluster performance and ensure high availability.
• Manage Hadoop ecosystem components (HDFS, YARN, Ozone, Spark, Kudu, Hive).
• Perform routine cluster maintenance and troubleshooting.
• Implement and manage security and data governance.
• Monitor systems health and optimize performance.
• Collaborate with cross-functional teams to support big data applications.
• Perform Linux administration tasks and manage system configurations.
• Ensure data integrity and backup procedures.

We are looking to hire an experienced AngularJS Developer to join our dynamic team.
To ensure success as an AngularJS Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills.
- Proficient understanding of Angular
- Experience of working on DOM based JavaScript frameworks.
- Experience with JavaScript, HTML, CSS and jQuery.
- Familiarity with ticketing tools JIRA & Trello.
Excellent in analytical and multitasking skills. - UX (Front-End) development.
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Job Description:-
- Proven experience with coding using JAVA/J2EE.
- Experience developing MultiChannel responsive web application.
- experience working with Windows, Unix/Linux Operating system environments.
- Familiarity with common stacks.
- Experience/Knowledge of multiple front - end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery).
- Excellent communication and teamwork skills.
- Willingness to travel within India or aboard for short term or long term would an added advantage.

Affinsys is a Cognitive CX platform that combines Human & AI realms to help businesses with customer experience management, hyper-personalization & operations automation. With laser sharp focus on Customer Experience automation for financial services, we use Deep learning, NLP, computer vision, big data, recommendation system & speech analytics fused with our domain knowledge of working with 100's of banks across 50 countries to help financial institutions shift : from legacy to latest channels (Embedded Financial services), from transactions to goal based journeys (Personalized customer experience), from reactive service provider to proactive advisor (Robo/AI based advisory), from silos to ecosystem (Open banking).

Responsibilities:
- Build reusable code and libraries for future use.
- Own & build new modules/features end-to-end independently.
- Collaborate with other team members and stakeholders.
Requirements:
- Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.
- Excellence in at least one framework like strongloop loopback, express.js, sail.js etc.
- Excellence in at least one Javascript framework like Angular, vue.js, Ember, React or Backbone.
- Basic architectural understanding of modern day web applications.
- Diligence for coding standards.
- Must be good with git and git workflow.
- Experience of external integrations is a plus.
- Working knowledge of AWS, GCC, Azure.
- Expertise with linux based systems.
- Experience with CI/CD tools like jenkins is a plus.
- Experience with testing and automation frameworks.
- Extensive understanding of RDBMS systems.
- Interpersonal Go-getter attitude and a passion for making killer web applications.
- Good communication and interpersonal skills.
- Ability to work in a high pressure environment.
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- Knowledge of D3/NodeJS/AngularJS/lodash etc.
- Experience on Cloud as a platform or Infrastructure.
- Inclination to application design standards.


