We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team
Shubham Vishwakarma
Full Stack Developer - Averlon
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This role is with Nimuki, an Indian premium kidswear brand and a venture by the founders of Purrple Orryx. While this position is being advertised through the Purrple Orryx profile on Cutshort, the selected candidate will be working exclusively with Nimuki.
About Nimuki
Nimuki is a premium Indian kidswear brand for children aged 3–7 years. We focus on stylish, comfortable, and high-quality clothing for modern families. We are launching in Kolkata and plan to expand across India.
At Nimuki, we are building a strong brand and community, not just selling products. We believe in doing things thoughtfully and maintaining high standards.
Why We Are Hiring
In our early stage, growth will come mainly through social media, influencer collaborations, and building trust with parents—not through paid advertising.
We are looking for someone who can take ownership, bring ideas, and work independently. If you enjoy building something from scratch and taking initiative, this role is for you.
Key Responsibilities
1. Social Media Management
- Manage Nimuki's Instagram account end-to-end.
- Post content, Stories, Reels, captions, hashtags, and respond to DMs.
- Follow the content calendar created with the Creative Director.
- Reply to comments and messages on the same day.
- Track performance such as reach, shares, saves, and engagement.
- Suggest new content ideas and trends that fit the brand.
2. Influencer & Creator Partnerships
- Find and connect with mommy bloggers and parent creators, mainly in Kolkata.
- Reach out, negotiate, and manage gifting and affiliate collaborations.
- Explain Nimuki's brand story and guidelines to creators.
- Track the performance of influencer campaigns.
- Build long-term relationships with top-performing creators.
3. WhatsApp Community Management
- Manage Nimuki's WhatsApp community for our founding families.
- Share new launches, exclusive previews, and engage with members.
- Ensure every interaction creates a positive brand experience.
- Coordinate with the General Manager on order updates and customer delight initiatives.
4.Work with the General Manager to build relationships with:
- Premium preschools and daycares.
- Kids' play areas and family entertainment centres.
- Pediatric clinics and wellness centres.
- Art, music, sports, and swimming classes.
Your role will be to build partnerships, manage communication, and ensure everything is executed smoothly.
5. Reporting
- Share weekly updates on social media growth, influencer activities, WhatsApp community, and partnership progress.
- Provide monthly recommendations on what is working and what can be improved.
- Take ownership and proactively share updates without waiting to be asked.
What This Role Is Not
Before applying, please note:
- This is not a paid advertising role. Running Google or Meta ads is not the focus.
- This is not a content creation role. The Creative Director will lead the creative direction; you will manage execution and distribution.
- This is not a remote position. Being based in Kolkata is mandatory.
- This is not a role where daily tasks will be assigned. You are expected to manage your own work and priorities.
What We Are Looking For
Must-Have Requirements
- Experience working with a D2C (Direct-to-Consumer) brand.
- Good understanding of Instagram and how to build an engaged community.
- Hands-on experience with influencer outreach and collaborations.
- Comfortable managing WhatsApp communities and customer conversations.
- Based in Kolkata.
Preferred Skills
- Existing connections with mommy bloggers or parent influencers in Kolkata.
- Experience using affiliate tools like UpPromote, Cuelinks, or similar platforms.
- Understanding of the Indian D2C market and customer behaviour.
- Ability to read Instagram Insights and use data to make decisions.
- Experience with offline partnerships and brand collaborations.
We Would Love Someone Who
- Shares updates without being reminded.
- Brings solutions and ideas instead of only pointing out problems.
- Enjoys building and growing a brand from the ground up.
- Treats the brand with ownership and care.
- Pays attention to quality in every interaction, whether it's a DM, caption, or influencer communication.
If you are excited about building a growing kidswear brand and love creating meaningful connections with customers and communities, we'd love to hear from you.
Responsibilities
● Serve as the inside sales representative, connecting with as many leads as possible determining if they are good customer fits and be a true LambdaTest evangelist.
● Fully focused on outreach, prospecting, and lead qualification.
● Should always prioritise tasks based on (prospect’s/ customer’s) response, interest, and business needs.
● CRM hygiene - document all calls/ emails/ activities on CRM system and provide appropriate
● Forecast to the sales management
Requirements
● 2 - 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS
industry is a must.
● B.Tech in C.S, I.T, or related field is a plus
● Fluent in English - written and spoken with a passion for technology
● Functional experience in prospecting tools and CRM platforms, like - Sales Navigator, Zoom info,
ZOHO, SFDC etc
● Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn
connects, etc
● Exceptional prospecting, discovery, and qualification skills.
● Should be able to connect and develop relationships with CXO level executives over the phone/ con-calls
● Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-
changing environment
● Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to
enterprise companies.
📢 Hiring: Social Media Manager- Only Female-Bangalore
📍 Location: Hulimavu, Bangalore
🕘 Timing: Mon–Sat, 9:30 AM–6:30 PM (5 WFO + 1 WFH)
💰 Salary: ₹15,000–₹30,000/month
📅 Experience: 1+ year in Ecommerce
🎯 Industry: Ecommerce | Digital Marketing | Advertising
Own our social media presence, create engaging content, run paid campaigns, and grow our online community across Instagram, Facebook, Pinterest, LinkedIn & more.
You Should Have:
✔ 1+ year managing social media for ecommerce brands
✔ Strong grasp of trends, content strategy & consumer behavior
✔ Tools: Meta Business Suite, Canva, Buffer/Hootsuite
✔ Creative writing skills & a collaborative mindset
➕ Bonus: Basic knowledge of ads or reels editing
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
JavascriptRequirements:
1. 3 to 10 years of experience in full stack development.
2. Strong proficiency in Node.js and React.js, with a deep understanding of their ecosystems.
3. Solid understanding of web development principles, including RESTful APIs and responsive design.
Job Description - Sr. Visual Designer
About Us
We help teachers do better what they do best - teach!
We do this by creating intuitive technology tools that empower teachers across all stages of teaching and learning. We're reimagining how education is delivered in the classroom and we're building a world-class, product-first organisation as we scale. Our mission is to amplify teaching for 60 million K-12 educators globally and support them in delivering meaningful and personalised learning experiences.
Our first product is a collaboration platform for IB PYP teachers. Be it curriculum planning or parent communication, student portfolios or reports creation, we make working together simple and fun. Currently, is being used by 1,000+ progressive schools and 25,000+ teachers across the world. All our growth has been 100% organic and fuelled by positive word of mouth. Over the next 3 years, our goal is to become the preferred teaching partner of more than 50% K-12 teachers across the world.
Our team
We are a diverse group of people (educators, engineers, designers) who have been fortunate to study at some of the best colleges - Stanford, Harvard, Brown, IITs. We have experience of working in companies like McKinsey, Unilever, Sprinklr, Zomato, Bridge International Academies,and, Teach for India. We also own and operate a network of progressive schools (www.todden.com); this gives us the opportunity to work in a tight loop with teachers and incorporate their feedback into the products and services we build. We are backed by leading VCs and Angel Investors.
About the Sr. Visual Designer Role
"Good design is as little design as Possible" - Dieter Rams
Design is one of our core competencies and as a Visual Designer on the team, you'll lead the way. Our designers are makers and storytellers. They envision how people experience our brand and bring that vision to life in a way that feels inspired, refined and even magical.
The ideal person
- Has an interest in designing for education
- Is a design expert with deep understanding spanning digital, print, and experiential design
- Is obsessed with breaking new creative ground through crafting the best ideas in design
- Is optimistic and open to new ideas and ways of working
- Has a diverse portfolio that shows good aesthetic judgment and attention to detail
You should have
- 2+ years' of experience in designing for brands, digital products and services
- Formal design training with an incredible eye for detail and obsessive appreciation for typography, design and layout
- Demonstrated mastery of the Adobe Creative Suite
- Excellent organisational, collaboration, and communication skills
AngularJS (1.x)Angular (2+)
.NET
C#*Strong experience with angular or react
*More than 2+ yrs of experience in angular would be added advantage
*Strong understanding with .net,C# would be added plus
*Experience using HTML5/CSS and other web standards
*Familiarity with Linux and AWS-based environments would be added advantage
*Experience architecting, debugging and optimizing frontend applications to make them fast and reliable
*Excellent with debugging skills and experience in a TDD/ATDD environment
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Handling various business operations at state level including but not limited to divisions of sales, collection, credit, operations etc
- Creating a strategic roadmap and execution plan of the entire portfolio of microfinance institutions at the state level
- Developing a business plan for the state to open new branches, setting goals for customer & business growth (disbursement & loan outstanding) of new branches and monitoring them with the help of AMs
- Ensuring the customer and portfolio quality
- Ensuring that the monthly, quarterly and yearly business targets are achieved as per plan
- Studying and analyzing the market size, competition etc. of the assigned geography and reporting the findings and recommendations to the management
- Handling escalations/concerns raised at various levels be it internal or from external sources
- Guiding and overseeing the end-to-end activities involved in branch setup
- Recruiting the staff basis the hiring requirement of the branch
- Guiding and leading a team of specialists who will be handling MFI portfolios
- Participating and sharing insights and relevant feedback in the performance appraisal process with team members for their growth & development
- Working closely with internal as well as external stakeholders and also responsible for MIS preparation and reporting the same to the business in regular intervals
- Ensuring adherence to Audit / Compliance as per company Standards and also compliance of related rules, laws & regulations
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of minimum 10 years in handling MFI portfolio is required
- Work experience of handling minimum 300 to 500 crore MFIs portfolio
- Excellent communication, analytical, listening and team handling skills
- Proficiency in MS Office Suite
Creating detailed, comprehensive and well-structured test plans and test cases Estimating, prioritizing, planning and coordinating testing activities
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA engineer role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Requirements
Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Degree not mandatory , More like good to have
We now wish to scale ll these categories which are proven to be working and hence looking for Sales Person who can get us business using our success stories.
https://ideaclicks.in/success-story/digital-promotion-of-gynecologist-in-india/
C#.NET
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Full Stack Developer - Averlon