Team Lead at Home Serve · Chennai · 2 - 4 years · ₹4L - ₹4.2L / yr · Profitable · Posted 7 May 2022

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

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We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Job Responsibilities:
Handling all fresh inquiries by making outbound phone calls, answering basic queries, and scheduling their appointments with the Counsellors of K11.
These would be all the leads who have already inquired about the courses at K11 through various media.
The calls would NOT be cold calls to random data. Follow up calls to all these inquiries as required.
Update the details on CRM and other systems used by the company Submit daily activity report to immediate superior.
Desired Profile:
Excellent communication and coordination skills, counseling skills required.
Should be target-oriented, focused, proactive, and a keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)
Preferred Qualifications:
Experience: 1 -4 years (Preferred a call center experience) Education: Graduate
Customer Experience Specialist / Sales Representative
Aliens Art Pvt. Ltd. | Mumbai
About Aliens
Aliens is India’s leading premium tattoo and lifestyle brand, redefining customer experiences through creativity, craftsmanship, and innovation. With studios across India, we are committed to delivering exceptional experiences and building customer relationships.
Role Overview
We are looking for an energetic, customer-focused Customer Experience Specialist / Sales Representative to join our team. You will be the first point of contact for prospective customers, handling calls and chats, understanding their requirements, providing personalized guidance, and converting inquiries into successful business opportunities.
Key Responsibilities
• Handle inbound and outbound calls with prospective customers.
• Respond promptly to customer queries through chat and other communication channels.
• Understand customer needs and recommend suitable services.
• Convert, follow up, and nurture leads to maximize sales opportunities.
• Build strong relationships with prospects and existing customers.
• Maintain accurate customer information and updates in the CRM.
• Follow sales processes, SOPs, and customer engagement guidelines.
• Coordinate with internal teams to ensure a seamless customer journey.
• Achieve individual and team sales targets while maintaining service quality.
Requirements
• Minimum qualification: 12th pass; graduates preferred.
• 1+ year of experience in sales, customer service, telecalling, inside sales, customer support, or business development.
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, listening, and relationship-building abilities.
• Customer-centric, empathetic, adaptable, and target-oriented approach.
• Basic CRM knowledge is an advantage.
Why Join Aliens?
Enjoy high-growth career opportunities, performance-based incentives, a creative and collaborative work environment, continuous learning and development, and the opportunity to make an impact on customer experience.
Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person
Job Title: Customer Service Representative – Healthcare – FEMALE
Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)
Department: Customer Service
Reports To: Operations Manager
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in
Summary
We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.
Key Responsibilities
· Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.
· Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.
· Communicate with customers through phone calls, WhatsApp, email, and SMS.
· Execute and manage WhatsApp and email marketing activities.
· Record, update, and maintain accurate customer information, interactions, and feedback in the system.
· Follow up with customers to ensure satisfaction and support patient engagement.
· Collaborate with internal teams to ensure smooth communication and customer experience.
Requirements
· Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.
· 3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.
· Strong verbal and written communication skills with persuasive ability.
· Proficiency in MS Office and basic computer applications.
· Customer-oriented mindset with strong problem-solving skills.
· Ability to multitask and work in a fast-paced environment.
Key Skills
· Customer Service Excellence
· Healthcare Product Knowledge
· Strong Communication & Relationship Management
· Empathy, Patience, and Active Listening
· Attention to Detail
· Time Management
Why Join Us?
· Work at the intersection of healthcare, community, and technology
· Directly impact the lives of women across India and beyond
· Flexible work environment and collaborative team
· Opportunity to grow with a purpose-driven startup
How to reach me?
Connect with me on my LinkedIn
Check us out on – www.miror.in
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in
Telecalling Job Description
Job Title: Telecaller / Telecalling Executive
Job Summary:
A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.
🔑 Key Responsibilities
- Make outbound calls to potential or existing customers
- Handle inbound calls and respond to customer inquiries
- Explain products/services clearly and persuade customers
- Generate sales leads or close sales (depending on role)
- Maintain records of calls and customer details
- Follow up with customers for feedback or future sales
- Achieve daily/weekly/monthly targets
- Resolve customer complaints or escalate when necessary
🎯 Required Skills
- Good communication and interpersonal skills
- Fluent in required languages (e.g., English, Hindi, etc.)
- Persuasive and convincing ability
- Basic computer knowledge (CRM tools, MS Excel, etc.)
- Patience and active listening skills
- Ability to handle rejection and pressure
🎓 Qualifications
- Minimum: High school diploma or equivalent
- Preferred: Graduate in any field
- Prior experience in sales/customer service is an advantage
⏰ Working Conditions
- Office or call center environment
- May involve shift work (including night shifts for international processes)
- Performance-based targets and incentives
💼 Types of Telecalling Roles
- Sales Telecaller
- Customer Support Executive
- Lead Generation Executive
- Collection/Recovery Caller
Job Title: Telecaller (1+ Years' Experience)
Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.
Key Responsibilities:
- Make outbound calls to potential and existing customers to inform them about products/services.
- Handle inbound inquiries and provide accurate information.
- Generate and qualify leads and schedule follow-ups.
- Maintain a database of customer interactions and update CRM systems regularly.
- Achieve daily/weekly/monthly calling and conversion targets.
- Address customer queries and resolve concerns professionally.
- Coordinate with internal teams for smooth customer handling.
Requirements:
- Minimum 1+ years of experience as a Telecaller or in a similar role.
- Excellent communication in English.
- Ability to handle rejection and remain motivated.
- Basic knowledge of MS Excel/CRM tools.
- Strong convincing and negotiation skills.
Job Description:
We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.
Responsibilities:
Inside Sales:
Engage in outbound calling and email campaigns to generate leads and promote products/services.
Work towards achieving sales targets and key performance indicators.
Market Research:
Conduct market research to identify potential customers and industry trends.
Gather information on competitor activities and market dynamics.
Customer Relationship Management:
Build and maintain positive relationships with customers.
Address customer inquiries and provide information about products/services.
Language Proficiency:
communicate effectively with customers in different regions.
Training and Development:
Participate in training programs to enhance product knowledge and sales skills.
Stay updated on industry best practices and sales techniques.
Collaboration:
Work collaboratively with the sales team and other departments to achieve overall business objectives.
Coordinate with team members to share insights and strategies.
Sales Reporting:
Maintain accurate and up-to-date records of customer interactions and sales activities.
Provide regular reports on sales performance to the management.
Adaptability:
Adapt quickly to changes in product offerings, sales strategies, and market conditions.
Embrace continuous learning and improvement.
Requirements:
Bachelor’s Degree in business, Marketing, or a related field.
Strong communication and interpersonal skills.
Positive and proactive attitude with a willingness to learn.
Ability to work in a fast-paced and target-driven environment.
Basic understanding of sales principles and customer service.
Role Description:
The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.
Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications:
- Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
- Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
- Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
- Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
- Comfort using CRM tools, call tracking systems, and basic productivity software.
- Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.















