
We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

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Skills required
· Certified in Google Analytics (any popular certifier)
· A minimum of 4+ years of experience in the web analytics domain
· Consolidated knowledge of the GA4 platform
· Excellent communication skills (written & verbal)
· Good understanding of Analytics, Tag Manager, and Data Studio.
· Basic knowledge of BigQuery & JavaScript
· Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code
· Advanced understanding of Events Tagging and Custom dimensions.
· Hands-on experience with data visualization (custom dashboards)
Roles and Responsibilities
· Responsible for managing our Analytics (G4) and GTM accounts
· Implementation of highly effective web data analytic solutions
· Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.
· Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs
In-depth knowledge in the following areas.
· Determine tracking requirements.
· Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.
· Install GTM container tag on the live/staging websites.
· Create, publish and test tags on the live/staging websites.
· Able to track the successful form submission.
· Do regular Tag audits for the live/staging websites.
· Coordinate with the marketing heads to understand and develop custom reports and dashboards.
· Create specified digital analytics tagging standards to ensure robust and consistent data capturing.
· Testing and validating the tracking using various debugging tools.

Key Responsibilities
Designing and implementing robust, mobile-friendly Web & Mobile applications which includes managing the complete software development process from conception to deployment
Managing the end-to-end life cycle for the production of software and applications
Overseeing and guiding the analyzing, writing, building, and deployment of software
Provide feedback to management during the development process
Modifying and testing changes to previously developed programs
Support customer requirements for the team within established SLA’s.
Provide technical expertise to resolve service impacting incidents and problems.
A successful candidate must have the ability to work as part of a team, be selfmotivated, and work in a loosely defined environment as well as build relationships within the collaborative team
Qualifications & Experience
- Total Experience 3-10 years in the relevant field
- Engineering Degree in Computer Science from a reputed institute
- 2-3 years of technology experience
- Extensive experience in Coding C#, .Net Core, ASP.NET, MVC, Web API, Design Pattern, SQL queries
- 2+ years experience with design patterns and best practices
- 2+ years HTML, CSS, JavaScript, emphasis on frameworks such as Angular 7+, React (good to have)
- Ability to realize and implement Design Comps into a aesthetically pleasing web experience.
- Ability to design and develop for Mobile (Experience with Xamarin will be an added advantage)
- Proven past experience of Azure storage and SQL Server
- Team player, confident, independent and enthusiastic!
- Strong critical thinking, problem solving and communication skills.
- Excellent written and oral communication skills.
- Excellent understanding of Microsoft products, software lifecycle methodology and information systems development and support.
- Ability to work with multiple projects at the same time, strong documentation skills, and a methodical approach to problem resolution are critical to succeed in this role
ICL Immigration is a specialized immigration consultancy, that assists people in their journey to live, work, study and settle in New Zealand. Known for our custom solutions, clear pricing, and strong commitment to our clients, we aim to be a reliable guide in your adventure to new horizons.
We're looking to grow our online presence and attract more clients, and to do this, we’re seeking an experienced Digital Marketer to join our team. This person will be a key player in a small team, taking charge of bringing in new clients and playing a crucial role in increasing our revenue. Join us to shape the digital journey for countless individuals seeking new opportunities in New Zealand.
Responsibilities:
Strategy Development:
- Formulate comprehensive digital marketing strategies focusing on lead generation, conversion optimization, and overall brand visibility.
- Plan, execute, and optimize PPC campaigns across platforms such as Google Ads, Bing Ads, and social media channels.
- Minimise CPA through regular testing and optimizing advertising campaigns on different platforms.
Sales Funnel Management:
- Oversee the end-to-end sales funnel, from client awareness to conversion, ensuring a seamless and impactful client journey.
- Monitor and analyze funnel metrics, iterating and refining strategies based on data-driven insights.
- Create and optimize landing pages, applying A/B testing and other techniques to maximize conversion rate.
SEO & Organic Growth:
- Conduct thorough SEO audits, identifying areas for on-page and off-page optimization.
- Implement SEO best practices, including keyword research, link building, and content optimization, to improve organic search rankings.
- Develop, write, and edit engaging content for our website, blog, and social media platforms and newsletter.
- Schedule, post, and engage with users to build a vibrant online community.
Analytics and Reporting:
- Utilize tools like Google Analytics to monitor website traffic, user behaviour, and campaign performance.
- Produce regular reports showcasing digital marketing performance, along with insights and recommendations for continuous improvement.
Requirements:
- Proven track record in crafting and executing SEO strategies that yield significant organic growth.
- Adaptability and a flexible attitude to take ownership is critical for this role.
- Strong understanding of the latest digital marketing trends, tools, and best practices.
Benefits & Compensation:
- Competitive base salary.
- Opportunities for continuous learning and professional development.
If you're passionate about digital marketing and are eager to drive growth in a vibrant and impactful industry, we want to hear from you!
We are looking for an experienced Marketing Manager to lead our digital marketing efforts. This role will focus on increasing our visibility, generating quality leads, and driving sales through a blend of SEO, LinkedIn outreach, email marketing, and paid ads on Google, Facebook, and other channels. You will work closely with the sales team to ensure marketing efforts are effectively aligned with business goals and sales targets.
Key Responsibilities:
SEO Strategy & Execution:
- Develop and implement SEO strategies to improve organic search rankings and drive organic traffic.
- Perform keyword research, on-page and off-page SEO, and content optimization.
- Monitor SEO performance and make adjustments to maximize impact.
Lead Generation via LinkedIn & Email Marketing:
- Execute LinkedIn outreach and email campaigns to target and generate high-quality leads.
- Build and manage email marketing funnels to nurture and convert leads.
- Optimize LinkedIn strategies for better engagement and conversion.
Paid Advertising Campaigns:
- Plan, manage, and optimize paid advertising campaigns on Google, Facebook, and other relevant platforms.
- Monitor ad performance, budget allocation, and ROI to ensure optimal results.
- Conduct A/B testing and other performance analyses to refine ad strategy.
Content Marketing & Collaboration:
- Collaborate with content creators to produce high-quality, engaging content that supports SEO and lead generation goals.
- Develop a content calendar that aligns with overall marketing objectives.
Data-Driven Decision Making:
- Track, analyze, and report on the performance of marketing campaigns and initiatives.
- Use data and analytics to drive informed decisions and optimize campaigns for improved results.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- 3+ years of experience in digital marketing with a focus on SEO, lead generation, LinkedIn outreach, email marketing, and paid advertising.
- Proven experience in planning and executing SEO strategies.
- Strong track record of successful LinkedIn and email marketing campaigns.
- Hands-on experience with Google Ads, Facebook Ads, and other paid media platforms.
- Excellent analytical skills with experience using analytics tools (e.g., Google Analytics).
- Strong written and verbal communication skills.
- Ability to work independently, set priorities, and handle multiple tasks.
Preferred Skills:
- Certifications in SEO, Google Ads, or Facebook Ads.
- Experience with marketing automation tools.
- Familiarity with CRM systems and lead management processes.
Snowflake SRE JD
Your Role Accountabilities
- Primarily responsible for administrating Snowflake environments on AWS
- Identify, tune, and fix the performance issues on priority.
- Diagnose and troubleshoot Snowflake related errors and work with team to raise support tickets, follow ups and help to resolve them.
- Implement security, roles, users and privileges using the best practices.
- Provide database/objects recovery as need on basis.
- Design, identify and implement high performing and highly available data warehouse solutions.
- Create database, schema, tables, views, data sharing
- Create Snowflake utilization and capacity/cost plans, identifies, and provide solution for abnormalities.
- Proactively identify, design, and implement process improvements like automating manual processes
- Stay up-to-date with the latest features and best practices in Snowflake administration
- Follow existing database runbooks, create and maintain new runbooks for new and improved processes
- Provide 24X7 On-call support by participating in rotation schedule.
Qualifications & Experiences
- Bachelor's degree in computer science, information systems, or information technology.
- 10+ years of experience as a database administrator.
- Minimum 5+ years of hands-on administration experience, from setting up the Snowflake environments to successfully administering it (AWS preferred)
- Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting, Python etc.
- Some experience with AWS with knowledge of S3, EC2, VPC, IAM, Security, Networking etc.
- Ability and experience with the development of processes and procedures to standardize Database configuration
- Extensive experience with implementation and maintenance of Disaster Recovery and High availability.
- Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.
- Ability to provide technical documentation and project plans for technical staff members.
- Excellent communication, presentation, and customer relationship skills.
- Excellent organizational and time management skills to handle multiple tasks simultaneously
- Ability to provide 24/7 support.

Overview
This position is open for experienced React Native Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for React Native Developer to work on our product Faveo Helpdesk
- Candidates with 1 year to 3 years of experience
- Candidate having Creative Thinking and Original Approach
- Willingness & ability to learn & work on new technologies
- Expert in Android Studio, React Native and Redux
- Must knowledge of Web Services, JSON Parsing, and API’s
- Familiarity with RESTful APIs to connect React Native applications to back-end services
- Excellent debugging and troubleshooting skills
- Familiarity with cloud message APIs and push notifications
- Understanding of mobile design principles and interface guidelines
- Should be able to work independently
- Involving in a complete development of the application (Design and build applications)
- Ensure the performance, quality, and responsiveness of applications
- Identify and correct bottlenecks and fixing bugs at various stages of app development
- Collaborate with web development team to define, design, and ship new features
- React Native
- CSS
- HTML 5
- JavaScript
- Redux
- Candidates from engineering, computer science and information technology background preferred
- Candidates having interest in programming preferred
- Have completed course/training in React Native mobile apps development
- Build a project using React Native as part of college or training at an institute
- 12 months to 2 year of experience in React Native development
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying
- Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
- Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and ElectronJs.
- Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
- Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
- Experience of writing unit, integration and E2E tests.
- Experience of working with SQL databases.
- Experience of integrating third party APIs.
- Good understanding of code versioning tools, such as Git.
- Good Communication Skills.


This opportunity will allow you to -
· Work with very smart set of engineers who are passionate to build world-class
high-quality product.
· Own product feature end to end from functional grooming to production
delivery standpoint in an Agile development environment.
· Design, Coding and testing to ensure the features are covered for appropriate
depth and breadth test coverage.
· Build robust, scalable, and high-quality features and validate product scalability,
reliability, consistency, and performance.
· Develop/Maintain/Customize Salesforce using LWC custom component.
· Participate in design and architectural discussions.
· Migrate an enterprise product from Microsoft Azure cloud stack to Salesforce
with multi-million revenue impact
Qualifications
· Minimum 4 years of experience as a Salesforce developer with experience in
developing LWC, triggers, apex classes, lightning pages, IDE tools (such as VS
Code, Eclipse etc)
· Experience in Web Development (Ajax, JavaScript, SOAP, HTTP, CSS Bootstrap)
· Experience in writing unit tests to produce defect free software ensuring the
test coverage.
· Experience with Data migration between SFDC environments, CICD, working
with Visual Studio Code, GitHub or any other version control tool
· Strong understanding of the Salesforce platform, with the ability to build
custom apps and objects, formula fields, workflows and custom views
· Excellent design, coding, debugging, problem solving and analytical skills.
· Experience working in Agile Development with scrum
· Preferably graduate in Engineering with a quest for logical reasoning.

