
We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

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ROLE SUMMARY:
The Business Analyst is responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions that support the organization's goals. The role involves gathering and analyzing data, identifying trends and patterns, and creating detailed business requirements for new or improved systems, processes, and products.
QUALIFICATIONS:
- Excellent academic record – B.E./B.Tech IT, CSE/ MCA along with MBA (preferred).
- 3-6 years of experience
ROLES AND RESPONSIBILITIES:
- Responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions.
- Ability to use data processing tools for data transformation. Gathering and Analyzing data, identifying trends and patterns
- Develop detailed business requirements for new or improved systems, processes, and products while you collaborate with development teams to ensure that solutions meet business requirements.
- Monitor and report on the progress of projects along with managing testing and deployment. Also provide training and support to end users.
- Solid technical background with understanding and/or hands-on experience in software development and web technologies and staying up to date with industry trends and best practices.
- Aim to align your knowledge against BABoK and certification aspirations (ECBA, CCBA or CBAP)
COMPETENCIES:
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Experience with data analysis tools and methodologies.
- Good Understanding of project management skills.
- Experience with Agile development methodologies is a plus.
LOCATION:
All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy
We prefer candidates who can attend a walk-in interview and join immediately.
Job Description: Senior Java Developer with Leadership Experience
Position: Lead Developer
Experience: 5-8 Years
Location: Noida
Job Type: Full-time
Overview:
We are seeking a highly skilled and experienced Senior Java Developer to join our dynamic team. The ideal candidate will have a minimum of 5 years of experience in Java development, with a strong focus on leadership and team management. This role requires a proactive individual who can guide others, provide instant solutions, and ensure the successful completion of technical projects.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage a team of Java developers, fostering a collaborative and productive work environment.
- Project Management: Oversee the planning, execution, and delivery of projects, ensuring they are completed on time and within budget.
- Technical Guidance: Provide expert guidance on Java, JSP, Servlets, Spring Boot, and Hibernate, ensuring best practices and high-quality code standards.
- Problem Solving: Quickly identify, analyze, and resolve technical issues, providing instant and effective solutions.
- Code Review: Conduct regular code reviews to maintain code quality, performance, and security.
- Server Management: Manage server configurations, deployments, and troubleshooting to ensure optimal performance and uptime.
- Collaboration: Work closely with cross-functional teams, including QA, DevOps, and Product Management, to align development activities with business goals.
- Continuous Improvement: Stay updated with the latest industry trends and technologies, and continuously improve development processes and practices.
- Documentation: Ensure comprehensive documentation of all technical specifications, project plans, and procedures.
Qualifications:
- Education: Bachelor’s degree in Computer Science (tier 1/2), Information Technology, or a related field.
- Experience: Minimum of 5 years of hands-on experience in Java development, Minimum 1 year experience in leading Team
Technical Skills:
- Proficiency in Java, JSP, Servlets, Spring Boot, and Hibernate.
- Strong understanding of server-side technologies and server management.
- Experience with version control systems like Git.
- Familiarity with database management systems, particularly SQL.
- Fluency in English
- Leadership Skills: Proven experience in leading and managing development teams.
- Problem-Solving Skills: Strong analytical and problem-solving abilities.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Benefits:
● Provident Fund
Schedule:
● Day shift
● Fixed shift
● Monday to Friday
● Morning shift
(Spring/Hibernate)
Development across multiple browsers/platforms on Website
Good Understanding of SQL/NoSQL data stores
Fair Understanding of Responsive High Level Designs
Work experience in product/start-up company is a plus
Familiarity to MVC, SOA, RESTFull web services
Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
Understand agile methodology and instill best practices into the process.


React Native Application Developer
Job Description
- As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
- Experience in building a React or Native mobile app with traffic at scale
- Ability to architect, refractor and debug an app without disrupting users
- Proficient with mobile application life cycles
- Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
- Understanding of unit and functional testing best practices.
- Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
- Can take a defined software design and turn it into code.
- Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
- Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.
What you will do
- Working collaboratively in building products and services.
- Designing mobile-based features, impacting Customer's Digital Experience
- Taking ownership of the entire software development lifecycle for mobile application
- Collaborating with cross-functional teams to define design and add new features
- Ensuring the performance, quality and responsiveness of the applications.
- Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution
Required Candidate profile
- Capability to perform both independently and in a team
- Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
- Good Knowledge of HTML5, CSS

JD – Engineering Manager Role
Responsibilities:
- Designed, developed and deployed cloud-native applications (we use AWS)
- Working on or leading enterprise tech products and worked with enterprise customers
- Mentor & grow / Hire Engineering Managers to lead up these individual units.
- Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
- Set up the organisation & processes to enable timely delivery of projects with high quality.
- Set up best practices for development and champion their adoption.
- Well versed in Software Architecture and Design - You should be able to spot flaws in the existing architecture and design. You would help us refactor and re-architecture the code for easier and faster development.
- Oversee Architecture & design of technically robust, flexible and scalable solutions.
- Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organisations.
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- Identify, define, and coordinate the training needs of the team.
- Perform regular performance evaluation and share and seek feedback on a regular basis
- Building and maintaining data capabilities at KredX while taking care of scaling, privacy and processing aspects.
- Ability to work with external partners and vendors to integrate with KredX product
- Write blogs and other technical papers to share the lessons with community both inside and outside the company and or participates in technical events to get new knowledge to the organisation while improving brand of engineering team at KredX
- Appropriately escalate any issues/concerns that require immediate attention from other affected parties
- Always be thinking about the engineering systems and business from different angles - fraud, downtimes, scale, business direction and more
Requirements:
- Experience in working with large scale unstructured data, and data science
- Deep Understanding of enterprise grade technologies.
- Deep understanding & expertise with highly transactional, large relational and complex systems.
- Strong leadership skills.
- Possess superb troubleshooting and problem analysis skills.
- Knowledgeable about new engineering paradigms and developments in software engineering


Job Responsibilities:- Design and build advanced applications for the iOS platform
- Work on bug fixing and improving application performance.- Deep familiarity with Swift.
- Experience with third-party libraries and APIs
- Solid understanding of the full mobile development life cycle
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Qualification:- A Bachelor's degree/Masters Degree preferably a BE/ BTech/ BCA/ MCA/ BSc or equivalent.
- Must have completed at least 6 months formal IOS training from a good institute/ company with good hands-on experience on IOS projects.
- Candidates with other degrees and good hands on IOS knowledge will also be considered.
Interview Process: HR Round -> Written Test -> Face to Face Round -> Final Round
Address: Mansa Infotech Pvt Ltd Plot No D-174, Phase VIII-B, Industrial Area,SAS Nagar (Mohali), Punjab, India

