
We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
Skills and Qualifications
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team

About Home Serve
About
Connect with the team
Similar jobs
Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
Experience in process analysis, optimization, and mapping for operational efficiency.
Strong client-facing communication and stakeholder management capabilities.
Good expertise in financial operations processes and workflows with proven implementation experience.
Job Title: Relationship Manager
Experience Required: 1 to 3 Years
Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore
Notice Period: Immediate to 30 Days
Job Summary:
We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Build and maintain strong, long-term relationships with customers.
- Act as a trusted advisor by understanding client needs and offering relevant solutions.
- Generate new business opportunities through cold calling, referrals, and walk-ins.
- Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
- Meet or exceed assigned sales and service targets.
- Provide timely resolutions to customer issues and escalate when necessary.
- Coordinate with internal teams to ensure smooth execution of client requests.
- Track and report sales activities and client interactions using CRM tools.
Key Skills & Competencies:
- Strong interpersonal and communication skills.
- Ability to understand and identify client needs effectively.
- Sales-oriented mindset with a customer-first approach.
- Negotiation and problem-solving skills.
- Ability to multitask and manage time effectively.
- Proficiency in local languages is a plus.
- Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).
Qualification / Requirement
. 4-12 years core development experience in VisionPLUS product in
credit card processing domain
. Exposure to VMx / WNGSFM is required
. Strong hands-on working knowledge in CMS/FAS module
. Strong knowledge of CICS
. Should have strong knowledge of VisionPLUS online architecture and troubleshooting experience in online area
. Should be experienced in z/OS Software Change Management tools - Endevor and Changeman
. Experience in design and development of medium complexity problems
. Good knowledge and experience of DevOps & Agile discipline
Strong interpersonal and communications skills
Any Specific criteria to look for in a candidate:
Work on brands as the face of the agency and contribute to the creation of digital experiences. Manage work efficiently, generate ideas collaboratively with the team, and have a passion for top-notch quality.
The Account Manager will work across multiple teams to drive engagement and ROI-led growth for the clients.
Job Description:
- Creating a positive onboarding experience for new clients.
- - Manage daily activities and tasks for clients
- - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- - Responding to clients' requests as they arise in real time
- - Maintaining an accurate record of all necessary documents pertaining to the brand.
- - Coordinate with various internal teams to deliver Creative, Data Analytics, Tech, As and Operational Services
- - Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- - Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
- - Ensure that projects/scope is completed on time
- - Coach and support team members to help them meet departmental goals
- - Take responsibility for the quality of work, the accuracy of brief and the team’s output
- - Maintain weekly, fortnightly and monthly reports
- - Meeting clients to discuss digital marketing strategy and report on progress
- - Keep ahead of industry’s developments and apply best practices to areas of improvement
- - Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- - Exhibit strong leadership skills and motivate-inspire your team members
- - Stick to the client’s brief and the agreed process to deliver effectively
- - Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- - Be all ears to everyone around and mentor yourself to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- - Manage all business communications
- - Become a link for the internal team and make sure the process is consistently followed
- - Thrive on collaboration to create killer work
SKILLS WE DESIRE
- - Develop and maintain existing client relationships.
- - Excellent organizational and time management skills.
- - Strong digital marketing ecosystem understanding
- - Strong analytical and problem-solving skills.
- - Effective communication skills.
- - A+ presentation skills
- - Natural attention to detail
- - Foresight
About Company:
Propelius Technologies is a next generation software development studio focused on developing cutting edge Web and Mobile Applications on JavaScript based technologies like ReactJS, React Native and Node.js. We have domain expertise in SAAS, FinTech, LegalTech and InsuranceTech.
About the Role:
As a Senior Developer, you will be responsible for developing and maintaining high-quality web applications using ReactJS and NodeJS. You will work closely with the development team to design and implement new features, as well as maintain and improve existing ones. You will also be responsible for ensuring the application is performant and scalable.
Roles & Responsibilities:
- Developing and designing front end web architecture
- Building interactive consumer data from multiple systems
- Define code architecture decisions to support high-performance products
- Translate wireframes and PSD Designs into functional web applications
- Work with development teams and managers to ideate software solutions
- Developing well-functioning databases and applications
- Conduct and participate in project planning & scheduling and design discussions
- Test software to ensure efficiency
- Address and improve any technical issues
Skills Required :
- In-depth knowledge of NodeJS, ExpressJS or Restify
- Ability to bind UI elements to JavaScript object models
- Experience creating RESTful services with Node.js
- Proficiency in OOP and database concepts
- Proven experience in front & back-end development
- Ability to create front end applications using HTML5, Angular, LESS/SASS
- Knowledge of modern frameworks and design patterns
- Ability to create Unit and Integration tests to ensure the quality of code
- Strong problem-solving skills
- Good communication skills
- Strong analytical thinking
- Self-motivated
- Strong will and discipline
Perks you receive:
- Competitive Salary - Oh Yes!! This is a must.
- 5 days working - As you want it :)
- Opportunity to work with top professionals
- Platform to learn new technologies and grow yourself - We believe in learning & evolving
- Open Culture - No politics, Views are appreciated always!!
- Monthly Celebrations
We are looking for teammates who are
- As 'weird' as possible - someone who is itching to change the status quo, to take risks, to build a story that everyone talks about, and to make everyone sit up and take notice
- Always keeping an eye out for 'meaningfulness' - every campaign, every strategy, every creative idea should never be superficial beyond a degree and should work towards genuinely and meaningfully connecting with audiences
'Weird + Meaningful' is our core belief, and we are craving to find people who really get it. :)
www.thesound.party
If your middle name is networking and if you day (or night) dream about sniffing out a client, sashaying into their cubicle-riddled life and stunning them with your personality, say Hi to us. In short, if you can break that ice, come break bread with us.
If you can join immediately, then we'll break premium sourdough (and not just plain bread) with you.
Working hours: Flexible
Location: Remote
Joining: Immediate
Responsibilities:
- Familiarizing yourself with all the services offered by theSound
- Procuring new clients through direct contact, social media, word-of-mouth, collaboration with team members and other avenues and channels
- Suggesting upgrades or added services that would genuinely add value to clients aka up and cross-selling
- Crafting pitches and concept notes to convert prospective clients
- Presenting the prepared pitches and concept notes to the prospective client
- Negotiating with clients to secure the most attractive prices
- Reviewing clients' feedback and implementing necessary changes
- Remaining in tune with trends and updates to ensure that our offerings remain relevant
- Follow a structured, time-bound and efficient process to coordinate and rally the team in the entire lead nurturing process
- Ensure all prospective clients develop a great perception about theSound
- Develop street-smart and innovative ways of identifying prospective clients
- Have a natural knack of breaking the ice and hyper-personalizing communication with cold prospective clients
- Follow up and nurture the prospective client in a timely and proactive manner
- Meet weekly and monthly goals of warm leads and client converts consistently
Functional requirements:
- Minimum 2-4 years of relevant work experience
- Great communication skills and a pleasant personality (as close as possible to being a ray of sunshine)
- Capable of approaching problems through a mix of the left and the right brain
- Dependable and efficient (this makes a huge difference on how clients perceive you and the company)
- Proactive and crazy about driving results (a duh statement but we're reiterating it, just in case)
About TagHive Inc.
TagHive Inc., incorporated on April 25, 2017, is a Samsung funded education technology company with headquarters in South Korea and an office in India. The company’s offerings include clicker-based classroom response systems and AI-powered self-assessment solutions. The company offers its solutions under the “Class Saathi” brand in India and under the “Class Key” brand elsewhere.
TagHive has 22 registered patents and trademarks and 10 others are pending. The company’s solutions are used in over 1000 schools (adding 2-3 schools daily) and over 300,000 students have downloaded the Class Saathi self-assessment solution.
www.tag-hive.com
About Class Saathi
Class Saathi is a clicker based smart classroom solution that makes formative assessment easy and fast.
Class Saathi is a combination of a clicker device for each student and a mobile application for teachers, parents and the administrators. After teaching a concept in a class, the teacher can ask a few questions using
Class Saathi to gauge the understanding level of each and every student. The administrators and the parents can also see the learning data on their respective apps. Class Saathi app has over 25,000 questions on Maths & Science for students of Class 6 to Class 10 and is based on CBSE curriculum. Over 6.1 million questions have been solved on Class Saathi as of March 5, 2022.
Class Saathi is aligned with New Education Policy’s objectives of micro-learning and continuous assessments. “Data First” approach ensures greater accountability at all levels. Class Saathi is affordable and does not require schools to upgrade their infrastructure ("no internet" and "no electricity" are no more the limiting factors in making classrooms smart).
About the role
- You will build an android app for the Saathi users (Teachers and students) to manage teacher classes and students’ studies.
- You will work on building features end to end with complete ownership, developing, testing, and deploying the core features.
- Ensure the best possible performance, quality, and responsiveness of the Saathi app
Who you are
- You have prior experience as an Android Developer using Kotlin or have a strong desire to shift to Kotlin.
- You have 2- 4 years of experience in android development.
- You have strong knowledge of Android SDK, different versions of Android, and know how to deal with different screen sizes
- You have proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC
- You have familiarity with various testing tools
- You are good in pixel-perfect implementation of designs
- You can easily pick up new technologies and frameworks on the go. For you, engineering is about principles and practices; technology is about tools and tradeoffs.
- You have excellent problem-solving skills and can map out the system design for a feature end to end and execute on it.
- You want to be involved actively in the product development process and can come up with out-of-the-box ideas for unique features.
- And most importantly, you are fun to work with! 😌
What we offer
💰 Competitive compensation
👩🏻💻 Flexible working
- Bachelor’s degree in Electrical or Electronics Engineering with 1-3 years of relevant experience.
- Highly experienced in Embedded C, C++ coding as per MISRA standards
- Experience in firmware programming for 8 bit, 16 bit and 32 bit controllers.
- Knowledgeable in Linker Scripts, Make files & firmware debugging using JTAG or on the UART console.
- Experienced in Communication peripherals like SPI, UART, I2C, CAN, etc.
- Ideation, designing, prototyping, and developing as per product requirements.
- Expertise in system architecture and design for Embedded software systems.
- Develop modular Embedded Code to port into different projects.
- Experience on Real Time Systems and Scheduling mechanisms
- Development experience in "middleware" / “application” / Low layer.
- Experience with developing embedded code for networking technologies like TCP/IP and UDP would be a plus.
- Document state machine diagrams, flow charts to understand the system architecture
- Working closely with Design teams to understand Hardware Implementation.
- Develop Test methods, in some cases automated test cases to test the firmware code and support hardware engineers.
- Use Debuggers, oscilloscopes, power supplies, and other necessary electrical tools to debug the code for problem-solving.
- Excellent reading skills for complete understanding of technical documents such as Processor Architecture Specifications and MCU hardware manuals, schematics etc.
- Ability to generate ideas in response to complex issues and execute on solutions.
- Python programming is a big plus.
4 to 5 years exp,
API building for apps,
Knowledge of retrofit, AWS









