Sales and Customer Service Executive
0 - 2 yrs
₹2L - ₹3L / yr
Chennai
Skills
Customer Support
Sales
Uploading
Designation: Sales & Customer Service Executive (Only Chennai Candidates)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills
- English communication skills - Oral, Telephonic and Written
- Pleasant and sweet temperament
- Systematic follow ups with customers
- 0-2 Yrs of experienced candidates can apply.
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About Avishya Trading Private Limited
Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding
About
Avishya was born out of a passion for beautiful handmade Indian ethnic wear… Sarees, Salwars, Kurtas, Fabrics & Jewellery. Our vision is to be the ‘best-in-class' destination for top class Indian handcrafted products - sourced from the finest weavers, artisans and designers located around the country.
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