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Sales and Customer Service Executive
Sales and Customer Service Executive
Avishya Trading Private Limited's logo

Sales and Customer Service Executive

Avishya HR's profile picture
Posted by Avishya HR
0 - 2 yrs
₹2L - ₹3L / yr
Chennai
Skills
Customer Support
Sales
Uploading


Designation: Sales & Customer Service Executive (Only Chennai Candidates)


Roles and Responsibilities:

  • Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
  • Understand customer needs and communicate how the product adds value to meet those needs.
  • Upsell or cross-sell additional products or services to maximize sales revenue.
  • Provide personalized recommendations and suggestions based on customer preferences.
  • Follow up with customers to ensure their satisfaction and encourage repeat purchases.
  • Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
  • Order checking and Quality Checks prior to shipping products to customers.
  • Follow up with Logistics for tracking shipments, and order fulfilment.
  • Make video product demos of sarees and clothes to customers who need more information.

Key Skills

  • English communication skills - Oral, Telephonic and Written
  • Pleasant and sweet temperament
  • Systematic follow ups with customers
  • 0-2 Yrs of experienced candidates can apply.


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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Avishya Trading Private Limited

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Avishya was born out of a passion for beautiful handmade Indian ethnic wear… Sarees, Salwars, Kurtas, Fabrics & Jewellery. Our vision is to be the ‘best-in-class' destination for top class Indian handcrafted products - sourced from the finest weavers, artisans and designers located around the country.
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