Designation: Sales & Customer Service Executive (Only Chennai Candidates)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills
- English communication skills - Oral, Telephonic and Written
- Pleasant and sweet temperament
- Systematic follow ups with customers
- 0-2 Yrs of experienced candidates can apply.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Avishya Trading Private Limited
About
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It is a leader in the integration of IT and network technologies and brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses and society. Headquartered in Japan, it started operations in India in the 1950s, accelerating its growth through the expansion of business to global markets. The company in India expanded its business from telecommunications to public safety, logistics, transportation, retail, finance, unified communication and IT platforms, serving across governments, businesses as well as individuals. With its Centre of Excellence for analytics platform solutions, big data, biometrics, mobile and retail, the company in India offers innovative new services and solutions for India and global markets. It operates across India with offices in New Delhi (head office), Noida, Mumbai, Chennai, and Bengaluru.
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- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
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- Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.
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Full Stack Developer - Averlon