Sales and Customer Service Executive

Sales and Customer Service Executive at Avishya Trading Private Limited · Chennai · 0 - 2 years · ₹2L - ₹3L / yr · Raised funding · Posted 19 Oct 2024

Sales and Customer Service Executive

at Avishya Trading Private Limited

Posted by Avishya HR

0 - 2 yrs

₹2L - ₹3L / yr

Chennai

Skills

Customer Support

Sales

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Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
Order checking and Quality Checks prior to shipping products to customers.
Follow up with Logistics for tracking shipments, and order fulfilment.
Make video product demos of sarees and clothes to customers who need more information.

Key Skills

English communication skills - Oral, Telephonic and Written
Pleasant and sweet temperament
Systematic follow ups with customers
0-2 Yrs of experienced candidates can apply.

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
Order checking and Quality Checks prior to shipping products to customers.
Follow up with Logistics for tracking shipments, and order fulfilment.
Make video product demos of sarees and clothes to customers who need more information.

Key Skills

English communication skills - Oral, Telephonic and Written
Pleasant and sweet temperament
Systematic follow ups with customers
0-2 Yrs of experienced candidates can apply.

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About Avishya Trading Private Limited

Founded :

2016

Type :

Product

Size :

20-100

Stage :

Raised funding

About

Avishya was born out of a passion for beautiful handmade Indian ethnic wear… Sarees, Salwars, Kurtas, Fabrics & Jewellery. Our vision is to be the ‘best-in-class' destination for top class Indian handcrafted products - sourced from the finest weavers, artisans and designers located around the country.