Sales and Customer Service Executive

·      Process and verify invoices, payments, and expense reports.

·      Manage Accounts Payable (AP) and Accounts Receivable (AR) activities.

·      Perform bank, vendor, and customer account reconciliations.

·      Prepare daily, weekly, and monthly financial reports.

·      Monitor cash flow and assist in forecasting activities.

·      Support month-end and year-end closing processes.

·      Ensure compliance with company policies and accounting standards.

·      Coordinate with international teams and stakeholders during shift hours.

·      Maintain accurate financial records and documentation.

·      Assist in audit preparations and respond to audit queries.

·      Identify process improvement opportunities and support automation initiatives.

·      Taken care of additional responsibilities as assigned.

Required Qualifications

·      Bachelor's degree in Commerce, Finance, Accounting, or related field.

·      2 years of experience in Finance & Accounts.

·      Strong knowledge of AP, AR, General Ledger, and reconciliations.

·      Proficiency in MS Excel (Pivot Tables, VLOOKUP, formulas).

·      Good analytical and problem-solving skills.

·      Strong communication skills for interacting with global teams.

·      Willingness to work in permanent night shifts.

Key Skills

·      Financial Analysis

·      Accounts Payable & Receivable

·      Reconciliation

·      Reporting & MIS

·      Advanced Excel

·      Attention to Detail

We're looking for a FinOps Engineer with a DevOps backbone who has an almost

obsessive eye for cost leaks, idle resources, and inefficiencies across our platform. If unused

EBS volumes, oversized instances, or a forgotten dev environment running on weekends

genuinely bother you — you'll fit right in.

This isn't a passive reporting role. You'll be expected to proactively hunt for waste,

propose optimizations, and drive strategic cost conversations with engineering, SRE,

and leadership across Zoop's entire platform — from infrastructure and Kubernetes clusters

to data pipelines and third-party services.

What You'll Own

●​ Continuously audit Zoop's cloud footprint (AWS/Azure/GCP) end-to-end —

compute, storage, networking, databases, observability stack, and SaaS tooling

— and flag every form of waste, big or small.

●​ Proactively propose cost-reduction strategies rather than waiting to be asked

— bring data, options, trade-offs, and a recommendation to the table.

●​ Lead monthly/quarterly cost reviews with engineering and product leadership;

turn billing data into actionable conversations.

●​ Build cost visibility dashboards and chargeback/showback models so every team

at Zoop knows what they're spending and why.

●​ Drive rightsizing, autoscaling tuning, Spot/Reserved Instance/Savings Plan

strategies, and storage tiering across the platform.

●​ Embed cost guardrails into CI/CD pipelines, IaC (Terraform/CloudFormation), and

Kubernetes manifests — catch wasteful resources before they're deployed.

●​ Optimize Kubernetes cost efficiency using tools like Kubecost, OpenCost, or

Karpenter; tune requests/limits, HPA/VPA, and node pools.

●​ Set up automated alerts and anomaly detection for budget breaches, idle

resources, and runaway costs.

●​ Partner with Finance for forecasting, unit economics (cost per user/transaction),

and cloud budget planning.

●​ Evangelize a cost-aware engineering culture — run internal sessions, write

playbooks, and make FinOps a shared responsibility, not a finance afterthought.

Who You Are

●​ Someone with genuine OCD around cost and wastage — you can't sleep

knowing a non-prod cluster ran all weekend at full capacity.

●​ A DevOps practitioner first, who understands why costs happen at the

infrastructure level — not just someone reading billing reports.

●​ Naturally proactive — you don't wait for tickets; you spot patterns, dig in, and

propose changes before anyone asks.

●​ Comfortable challenging engineering decisions diplomatically when they're

expensive, and equally comfortable defending necessary spend to finance.

●​ A clear communicator who can talk to both a senior engineer about Karpenter

configs and a CFO about quarterly burn.

Required Qualifications

●​ 3+ years of hands-on experience in DevOps, Cloud Engineering, SRE, or Cloud

FinOps roles.

●​ Strong working knowledge of at least one major cloud provider (AWS preferred), including native cost tools (Cost Explorer, CUR, Azure Cost Management, or GCP Billing).

●​ Proficiency with Infrastructure as Code (Terraform, CloudFormation, or Pulumi).

●​ Hands-on experience with Docker and Kubernetes (EKS/AKS/GKE).

●​ Scripting in Python, Bash, or Go for automation, reporting, and cost tooling.

●​ Familiarity with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, ArgoCD).

●​ Solid grasp of cloud pricing models — On-Demand, Reserved Instances, Savings

Plans, Spot/Preemptible, committed-use discounts.

●​ SQL skills for querying billing data (AWS CUR via Athena/Redshift, BigQuery

billing exports).

Nice to Have

●​ FinOps Certified Practitioner (FOCP) certification.

●​ Cloud certifications (AWS, Azure, or GCP).

●​ Experience with FinOps platforms (CloudHealth, Cloudability/Apptio, Spot.io,

Vantage, Kubecost).

●​ Exposure to multi-cloud or hybrid-cloud cost optimization.

●​ Understanding of SaaS unit economics (cost per customer, cost per transaction,

gross margin impact).

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

We are looking for someone who can develop marketing assets eg. Corporate Decks, Investor decks, and product presentations, and the person who will be responsible for maintaining a library for the same.  

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

Key responsibilities:

• Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
• Increase product adoption and customer retention rate

What we look for:

• 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
• Excellent presentation skills and writing skills
• Ability to make a quick decision in a lean team
• Strong communication skill is not expected as it is kept as a default checklist
• Experience with a SaaS product would be preferred
• Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
• Proactive in establishing deeper customer relationships
• Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
• Familiar with the CRM tools preferred

What we provide in return:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Company-paid Health insurance
• A great learning experience with high paced growth opportunities
• Hybrid and friendly work culture with always ready to help attitude colleagues

• You will design and develop large scale distributed services.
• You will analyze and improve the efficiency, scalability, stability, and security of the platform as a whole.
• You will act as the primary owner of one or more components while driving innovation in your area of ownership.
• You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
• You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
• You will work independently and handle dependencies with very minimal oversight.
• You will take initiatives in developing and maintaining integrations of best practices within the back-end.
• You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.

• You have 2+ years of experience in product software development.
• You have designed and scaled up the system.
• You have a strong understanding of Data Structures and Algorithms.
• You are an incessant problem solver and tougher the problem gets, more fun you have.
• You have strong command in any one or more of the following languages: Python.
• You understand the business impact of your decisions.

Roles and Responsibilities

1. Developing new features and user interfaces from wireframe models
2. Build pixel-perfect smooth UIs across both mobile platforms
3. Ensuring the best performance and user experience of the application
4. Fixing bugs and performance problems
5. Writing clean, readable, and testable code
6. Coordinating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
7. Knowledge of native android and iOS development would be an added advantage

Desired Candidate Profile

1. Experience with React Native mobile app development
2. 2+ year of flutter development experience is recommended
3. Experience in IOS preferred
4. A strong Node and JavaScript background
5. Must have built at least two Android and/or iOS apps with Flutter
6. Understanding of the Agile development life-cycle
7. Translating UI/UX designs into code
8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
9. Strong understanding of design patterns over and above MVP, MVVM, and MVC
10. Ability to learn and adapt as per the requirement and ready to face new challenges
11. Advanced debugging/testing/optimization
12. Networking and integrating third-party APIs
13. Working with a version control system (i.e., Git)

Nice to Have

1. Xcode and IOS applications
2. Knowledge on Blockchain

• Should be able to analyse requirements, design solutions, write code, debug code and modify existing software enhancements or develop new product software.
• Should be able mentor junior developers to perform their tasks more effectively and efficiently.
• Should be able to perform executions against project plans and meet delivery commitments.
• Should have good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• May interact with product specialists / Project Managers / Product Owners to define system requirements and/or necessary modifications and to give status feedback.
• Should be able to work in an Agile Development Environment using SCRUM methodology.
• Should be able to communicate with other teams and stakeholders to achieve the given goal.
• Should be able to participate in the hiring processes.

Primary Qualifications

• Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
• Experience: 6-9 years.
• Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
• Good technical communication.
• Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
• Experience as an Angular developer for 2+ years.
• Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
• Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.