Sales and Customer Service Executive

Wityliti is an AI-first IoT and climate-tech innovator that designs, develops, and delivers intelligent automation solutions for residential, commercial, and industrial environments. Since 2015, our offerings have empowered clients across India and beyond to achieve real-time visibility, optimize resource use, and accelerate sustainability goals. We provide end-to-end hardware and firmware solutions, machine-learning-driven cyber security, scalable enterprise SaaS, and climate tech tools for carbon tracking and energy optimization. Our mission is to make intelligent automation accessible while enhancing comfort, efficiency, and environmental stewardship.

Role Description

This is a full-time remote role for a Social Media Manager. The Social Media Manager will be responsible for developing and implementing social media strategies, creating content, optimizing social media engagement through SMO, and ensuring clear and effective communication across all platforms. The role includes daily monitoring of social media channels, analyzing performance metrics, and collaborating with other team members to drive brand awareness.

Qualifications

• Proficiency in Social Media Marketing and Social Media Optimization (SMO)
• Strong Communication and Writing skills
• Experience in developing and implementing Content Strategies
• Excellent analytical skills and familiarity with performance metrics
• Ability to work independently and remotely
• Bachelor's degree in Marketing, Communications, or related field is a plus
• Experience in the tech or sustainability industry is advantageous

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Staffing Account  Manager Job Description

Due to a  promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.

• Directly interacting with clients on Regular Basis
  • Evaluating the Requirement
  • Analyzing the prior requirement
  • Sharing the Requirements to the team
  • Reviewing all resume before sending to the Client.
  • If needed need to go on a second call with the candidates.
  • Sending aligned profiles to the client within 24 hrs from the requirement shared
  • Following up on the feedback from the clients
  • Follow up on the feedback on the interviewed consultants
  • Rate card Negotiation
  • Maintaining client relationship by regularly attending client meetings and conference calls
  Reports includes – Profiles Submission Tracker . Weekly, Monthly Requirement , Interview Tracker, Joiner Tracker , Contract Extension Tracker & Billing Tracker.
  
  Team Management
  • Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
  • Helping the team in understanding the Requirements
  • Guiding team and helping source right profiles through multiple sources
  • Getting the aligned profiles from the team
  • Motivating the Team, Guiding the team & helping them achieve their own target.
  • Providing Training to the team on skill area
  • Building a good and Positive Team
  • Evaluating the resumes before processing to the client
  • Extracting the work from the team without pressurizing
  • Responsible for team targets that includes Daily,Weekly & Monthly Targets with respect to submittals,interiews and placements.
  • Maintain Discipline and direction of team members. Also approve leaves, weekend coverage for team member

We are looking for an experienced Inside Sales professional to join our inside sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure)
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices