Sales and Customer Service Executive

Preferred Skills:

• Experience with XML-based web services (SOAP, REST).
• Knowledge of database technologies (SQL, NoSQL) for XML data storage.
• Familiarity with version control systems (Git, SVN).
• Understanding of JSON and other data interchange formats.
• Certifications in XML technologies are a plus.

Description of Role

• We are looking for an enthusiastic analytically minded data driven BI Consultant/Developer role in Mumbai based Data & Analytics team
• The Business Intelligence consultant/developer is a member of the analytics team whose focus is to provide hands-on consulting and
• · Understand and document the reporting business requirements, processes and workflows developing both written and visual depictions of requirements and process flows.
• · Work closely with BI product manager & lead dashboard design and information presentation ideation meetings with business stakeholders. 
• Works extensively in Tableau Desktop, MS Power BI designing and building highly customized dashboards to provide stunning visual anal build assets like datasets, reports and dashboards using tools like Tableau, Powerbi & dataiku for internal customers within investment (Performance, Marketing, Sales etc.)

Key responsibilities

• · Builds Tableau/Power BI Data Models utilizing best practices, ensures data accuracy and ability to blend with other certified data sources.
• · Understand Analytics & Business Intelligence framework and partner with Analytics Technology & Enterprise reporting Technology team to build & deploy reports and dashboards.
• · Evaluate data sources and technology options, recommend appropriate solutions.
• · Build and maintain a reporting data dictionary and data lineage.
• · Perform data analysis, data mapping, and develop ad hoc queries.
• · Write SQL queries, stored procedures, and scripts, ETL jobs.
• · Perform QA testing of developed deliverables and assist with User Acceptance Testing
• · Manage the prioritization, logging and tracking of user related issues, defects, enhancements, and work requests.

Experience and Skills

• · Analytic and data driven mindset with a finesse to build dashboards that tell a story.
• · Strong communication skills, interacting effectively with quantitative colleagues as well as less technical audiences.       
• · Minimum of 5 years of proven experience creating Dashboards, Reports and Visualizations with interactive capabilities.
• · Minimum of 5 years’ experience in business/data analysis and data preparation
• · Minimum 2 years of experience in working with big data & building data apps using Python.
• · Broad industry knowledge of investment management a plus
• · Excellent verbal and writing skills in English.
• · Excellent time management and ability to work under pressure to meet tight deadlines.
• · Maintain a strong commitment to quality. 

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

Responsibilities:

1. Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
2. Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
3. Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
4. Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
5. Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
6. Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
7. Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
8. Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.

Requirements:

1. Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
2. Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
3. Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
4. Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
5. Creative thinking and problem-solving skills, with a results-oriented mindset.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.

Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Develop and maintain dynamic web applications

Involvement in all aspects of the development cycle using PHP ,laravel ,codginator and OOPS concept

Participate in Code Review and walkthroughs

Work on complex and challenging projects

Ensure foolproof performance of the deliverable

Coordinate with co-developers and send regular updates

Knowledge of web applications security norms

Comfortable working with debugging tools

Plan, design, develop, debug, implement and support web-based applications and Services (Websites and Intranet Portal)

Skills Required:

Proven experience on PHP, Laravel, MySQL, Javascript, HTML,Jquery and Ajax

Knowledge of JavaScript frameworks like React, Angular2 and NodeJS

Proficiency in SQL scripting and MySQL 5.x

Experience in API integration, Localstorage, geolocation etc.

Knowledge of Cloud Environment like AWS/EC2, VPC etc.

Experience with version control GIT, BitBucket, SVN, etc.

Must have worked on Agile Methodology

Strong knowledge of OOPS, design patterns and Data structure

Should have strong knowledge of front end and back end optimization techniques

Merkle|Sokrati, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several brands in India. The technology developed takes a beating of serving and tracking 20M+ impressions a day. It runs crunching algorithms and keyword discovery routines using distributed computing, housing the entire data in distributed caches and sharded MySQL databases.

To be a geek at Merkle|Sokrati you need to know how to build scalable and high-performance systems. Nothing at Sokrati is small. We start with a proof of concept that demands a traffic rate of 10M+! To achieve any of this you need to understand Distributed Systems, Distributed Caching, High-scale Databases. And we possess the skills to create software that makes this entire heterogeneous system function together even if it runs on 100 boxes. A system that is so widely used cannot sustain any downtime and hence it uses elegant high-availability techniques to survive an outage. Not many startups can say “been there, done that”!

@Merkle|Sokrati, you will:

• Implement solutions for broadly defined problems
• Drive best practices and engineering excellence
• Be involved in the development of code in object-oriented languages like Java etc and build large scale robust distributed systems
• Be involved in full fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.

You'd fit right in if you have:

• 2-4 years of experience in building successful production software systems
• A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Computer Science)
• Experience developing software services and an understanding of design for scalability, performance and reliability.
• Mastery of the tools of the trade, including a variety of modern programming languages (Python, Java, JavaScript, C/C++) and open-source technologies (Linux, Spring)
• Proven ability to work in a fast paced, agile and in an ownership and results oriented culture

If you are excited about:

• Having an unmatched startup experience that allows you to work on bleeding-edge technologies.
• Making a splash in a multi-billion dollar Digital Advertising industry
• Learning & Growing far beyond your current horizon
• A place full of like-minded & ridiculously smart folks
• A start-up culture that you'd cherish forever in your work life

Feel like you are a good fit? We would love to hear from you!