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Avishya Trading Private Limited logo
Sales and Customer Service Executive
Sales and Customer Service Executive
Avishya Trading Private Limited's logo

Sales and Customer Service Executive

Avishya HR's profile picture
Posted by Avishya HR
0 - 2 yrs
₹2L - ₹3L / yr
Chennai
Skills
Customer Support
Sales
Uploading


Designation: Sales & Customer Service Executive (Only Chennai Candidates)


Roles and Responsibilities:

  • Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
  • Understand customer needs and communicate how the product adds value to meet those needs.
  • Upsell or cross-sell additional products or services to maximize sales revenue.
  • Provide personalized recommendations and suggestions based on customer preferences.
  • Follow up with customers to ensure their satisfaction and encourage repeat purchases.
  • Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
  • Order checking and Quality Checks prior to shipping products to customers.
  • Follow up with Logistics for tracking shipments, and order fulfilment.
  • Make video product demos of sarees and clothes to customers who need more information.

Key Skills

  • English communication skills - Oral, Telephonic and Written
  • Pleasant and sweet temperament
  • Systematic follow ups with customers
  • 0-2 Yrs of experienced candidates can apply.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Avishya Trading Private Limited

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Avishya was born out of a passion for beautiful handmade Indian ethnic wear… Sarees, Salwars, Kurtas, Fabrics & Jewellery. Our vision is to be the ‘best-in-class' destination for top class Indian handcrafted products - sourced from the finest weavers, artisans and designers located around the country.
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