Telemarketing Executive

Strong FreeSWITCH Implementation Engineer Profiles

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Mandatory (Experience 1) – Must have minimum 4+ years experience, with at least 3+ years of hands-on experience implementing, configuring, and supporting FreeSWITCH in production environments.

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Mandatory (Experience 2) – Must have strong experience in designing and implementing FreeSWITCH call flows, including dialplans, IVRs, call routing, conferencing, SIP profiles, gateways, trunks, and extensions with end-to-end ownership.

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Mandatory (Experience 3) – Must have strong hands-on knowledge of VoIP technologies, including SIP, RTP, RTCP, SDP, WebRTC, and should be capable of troubleshooting call drops, one-way audio, registration failures, NAT traversal, and SIP/RTP-related issues.

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Mandatory (Experience 4) – Must have hands-on experience developing FreeSWITCH dialplans using XML and at least one scripting language such as Lua, JavaScript, or Python, including implementation of call queues, time-based routing, skill-based routing, and failover logic.

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Mandatory (Experience 5) – Must have experience integrating FreeSWITCH with CRM/ERP systems, REST APIs, WebSockets, AI Voice Bots (ASR/TTS), or Billing Platforms, along with hands-on experience using Event Socket Library (ESL) for real-time call control.

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Mandatory (Experience 6) – Must have strong Linux administration experience and should be comfortable deploying and managing FreeSWITCH on Ubuntu/CentOS, along with debugging using fs_cli, sngrep, tcpdump, and working with SQL (MySQL/PostgreSQL) for CDRs and reporting.

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Mandatory (Notice Period) – Immediate Joiners or candidates who can join within 15 days will be highly preferred.

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Mandatory (Location) - Mandatory (Location) – Candidate must be currently based in Delhi NCR only

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Preferred (Experience 1) – Experience with AWS, Azure, or GCP, High Availability (HA), Load Balancing, CI/CD pipelines, automation, backups, and scalable FreeSWITCH deployments.

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Preferred (Experience 2) – Experience implementing WebRTC-based calling solutions, including mod_verto, SIP over WSS, DTLS-SRTP, ICE, and OPUS codec configuration.

Finance Controller

BondScanner | Sustvest Broking Pvt. Ltd.

Location: Bangalore (in-office)

Reports to: Co-Founder & CEO

Experience: 8–10 years; CA qualified (mandatory)

Scope: Controllership + asset-liability / treasury management for the BondScanner entity

Team: Builds and leads a small finance function

About BondScanner

BondScanner is India's retail-native bond platform — operated by Sustvest Broking Pvt. Ltd., a SEBI-

registered Online Bond Platform Provider (OBPP). We give retail Indian investors zero-brokerage

access to listed corporate bonds and government securities. Built on rails proven by our predecessor

platform Tap Invest, which served HNI investors at meaningful scale, BondScanner is the retail

expansion of that thesis — and one of the fastest-growing platforms in India's bond market. We're

backed by leading fintech founders and institutional investors, and we're scaling fast.

Why this role matters

As a SEBI-registered stockbroker, BondScanner runs on a foundation of trust — client funds

segregation, daily reconciliation, and clean books are not back-office hygiene, they are the licence to

operate. You will own the finance function end-to-end for the entity: the books, the regulatory filings, the

audits, the client-funds discipline, and the liquidity and capital management that keep us compliant and

investor-ready as we scale. This is a build-and-own role reporting directly to the CEO, with a clear path

to Head of Finance as the business grows.

What you'll own

1. Controllership

• Books of accounts and IndAS-compliant financial statements for Sustvest Broking — accurate,

timely, and audit-ready.

• Statutory and tax audits, internal audits, and SEBI / exchange inspections — owning

preparation, response, and remediation end-to-end.

• All statutory and regulatory filings: SEBI half-yearly net worth certificates, NSE/BSE stockbroker

compliance returns, GST, TDS, advance tax, and MCA filings.

• Monthly MIS and management reporting for the founders and board, with a clean, reconciled

view of revenue, costs, and profitability.

2. Client funds & settlement discipline

• Daily and weekly reconciliation of client funds across pool and settlement accounts, ensuring

complete segregation from the firm's own funds.

• Ownership of the upstreaming of client funds to the clearing corporation and the weekly

settlement / running-account settlement obligations under SEBI rules.

• Settlement reconciliations with exchanges and clearing corporations, and OBPP-specific

reporting under the SEBI Master Circular for Stock Brokers.

• Zero tolerance for client-funds shortfalls — you treat the weekly settlement report as a hard,

penalty-bearing deadline, not an accounting nicety.

3. Asset-liability & treasury management

• Manage the entity's liquidity — ensuring funds are available to meet settlement obligations on

time, every cycle.

• Maintain net worth and regulatory capital comfortably above SEBI minimums; model capital

requirements as transaction volumes scale.

• Own day-to-day cash management, bank relationships, and the firm's own treasury (distinct

from client funds).

• Build the liquidity and capital dashboards the founders need to monitor the entity's financial

health in real time.

4. Audit, fundraise & team

• Lead financial diligence support for fundraising rounds — data room, MIS packs, investor Q&A,

and audit coordination.

• Build and maintain a clean, audit-ready data room from day one, so every round and inspection

finds the books in order.

• Hire, lead, and develop a small finance team across accounts, treasury, and compliance

operations.

• Choose and scale the finance stack — ERP, reconciliation, and regulatory reporting tools —

that supports the next phase of growth.

Who you are

Must-have

• CA qualified (Chartered Accountant) — mandatory.

• 8–10 years of post-qualification experience, with meaningful time in a regulated financial

services entity — stockbroker, NBFC, bank, asset manager, or large fintech.

• Hands-on experience with controllership: books, statutory audits, regulatory filings, and board-

level financial reporting.

• Strong understanding of client funds handling, reconciliation, and settlement — or the ability to

ramp on it quickly from an adjacent regulated background.

• Strong IndAS, GST, and direct tax fundamentals.

• Proven ability to build process and lead a small team.

Strongly preferred

• Direct experience in a SEBI-registered stockbroker or OBPP, with familiarity with the Master

Circular for Stock Brokers.

• Experience handling SEBI / exchange inspections first-hand.

• Exposure to a fundraise on the finance side — diligence, data room, investor MIS.

• Familiarity with bond / fixed-income market mechanics — settlement, CCIL, NSDL/CDSL flows.

How you operate

• You're paranoid about reconciliations. A 1% mismatch keeps you up; a 0.01% mismatch makes

you find the bug.

• You're as comfortable in a regulator's office as in a founder offsite, and you can switch registers

without changing the truth.

• You take ownership without being asked. If something's broken in finance, it's yours to fix.

• You think in systems, not tickets — you'd rather fix the root cause once than patch the symptom

monthly.

What we offer

• Competitive compensation benchmarked to senior fintech roles in Bangalore, with meaningful

ESOPs.

• A direct line to the CEO and a seat at the table as we scale and raise.

• The chance to build a finance function from the ground up at one of India's fastest-growing bond

platforms.

• A clear path to Head of Finance as the business grows.

Job Title: AWS Devops Engineer – Manager Business solutions

Location: Gurgaon, India

Experience Required: 8-12 years

Industry: IT

We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.

·         Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.

·         Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.

·         Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.

·         Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.

·         Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.

·         Work closely with development teams to improve application reliability, scalability, and performance.

·         Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.

·         Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.

·         Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.

Knowledge Skills and Abilities:

·         7+ years of hands-on AWS DevOps experience, especially with middleware services.

·         Strong expertise in MongoDB Atlas or other cloud MongoDB services.

·         Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.

·         Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.

·         Excellent scripting skills in Python, Bash, or PowerShell.

·         Experience in containerization and orchestration: Docker, EKS, ECS.

·         Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.

·         Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.

·         Ability to solve complex problems and thrive in a fast-paced environment.

Preferred Qualifications

·         AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.

·         MongoDB Certified DBA or Developer.

·         Experience with serverless services like AWS Lambda, Step Functions.

·         Exposure to multi-cloud or hybrid cloud environments.

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish; 88O 27 49 743

Google search: Glan management consultancy

Responsibilities:

• Understanding the flow of code and how it interacts with different components.
• Understanding project documents, customer demands, and product objectives to create and execute test cases.
• Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
• Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
• Handling technical communications and understanding the customers' systems.
• Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
• Noting all testing actions you have performed in daily and weekly reports.
• Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
• Researching test tools, methodologies, and trends and upgrading existing practices and processes.
• Managing the final quality on production release.

Eligibility Criteria:

Exp- 4-7 years

Notice period- Currently Serving

Mode of Work- Hybrid

Must have skills:

1. Should have good hands on Java (spring, DSA and Problem Solving)
2. Experience in API Testing- Rest Assured
3. Experience in Selenium

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Required Technical Skills

 Experience required: 5-8 yrs.  Minimum 5 years of ServiceNow Design and Development experience apart from

support/admin.  Good to have any #ServiceNow Implementation Specialist Certification or Application

Developer Certification.  #ITSM/ #ITBM/ #ITOM/ #SecurityOps/ #grc development experience (Good to have).  Hand on experience in Integration of third-party API's - Primary skills: ServiceNow

#ITSM/GRC Dev engineer.  Must be CSA certified and great plus if certified as Implementation specialist.  Hands On Experience in #Integration of #API's. Preferred

 Minimum years of experience: 3 years in ServiceNow development

Certification is mandatory - #CAD Custom Application Development

• Develop a company's strategy around technology and product to ensure alignment with its business goals.
• Provide technical vision and strategy for the team.
• Own technical architecture for the application and infrastructure for the product
• Discover and help implement new technologies that yield competitive advantage
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance, data protection and security processes
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and investors
• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
• Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
• Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
• BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
• Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
• Knowledge of technological trends to build strategy
• Ability to conduct technological analyses and research
•