Store Sales & Customer Support Executive (Female)

Internship Title: Website Operations Intern

Description:

The Website Operations Intern will be responsible for managing the day-to-day operations of the CityHangAround platform. The intern will support website management activities including reviewing business listings, organizing categories, monitoring customer orders, and ensuring the platform runs smoothly. This role requires attention to detail, coordination with internal teams, and maintaining accurate information on the website.

Key Responsibilities:

• Review and approve business listings on the CityHangAround website
• Manage and update category listings on the platform
• Monitor and track customer orders on the website
• Ensure listings and information on the platform are accurate and updated
• Coordinate with internal teams for listing updates and issue resolution
• Assist in maintaining smooth daily operations of the website

Graphic Design Intern:

We are seeking a creative and motivated Graphic Design Intern to join our team. This internship offers the opportunity to gain hands-on experience in a dynamic and collaborative work environment. The Graphic Design Intern will work closely with our design team to assist in the creation of visually appealing and effective design assets for various projects.

Responsibilities:

• Assist in the creation of visual assets for digital and print materials, including social media graphics, marketing collateral, and website elements.
• Collaborate with the design team to brainstorm and develop creative concepts.
• Support the production of design materials, ensuring adherence to brand guidelines.
• Assist in photo editing and manipulation for use in various projects.
• Stay updated on design trends and industry best practices.

Requirements:

• Pursuing a degree in Graphic Design, Visual Arts, or a related field.
• Strong proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Basic understanding of design principles, layout, and typography.
• Ability to take creative direction and work collaboratively within a team.
• Strong attention to detail and a passion for producing high-quality design work.
• Excellent communication and time-management skills.

Preferred Skills:

• Knowledge of basic video editing and animation tools is a plus.
• Previous internship or coursework related to graphic design.
• Strong portfolio showcasing design projects and creativity.

Benefits:

• Hands-on experience in a professional design environment.
• Mentorship and guidance from experienced designers.
• Exposure to a variety of design projects and industries.
• Networking opportunities within the creative and marketing fields.
• Potential for a full-time position based on performance.

Qualification: UG or PG(PA) with Relevant Clinical/Teaching Skills

Location: Coimbatore

Experience: Minimum 1year

An Assistant Professor / Tutor in a Physician Assistant (PA) program works closely with students and faculty to teach clinical medicine, guide practical training, and support research. To succeed in this role, PA educators need a mix of medical knowledge, teaching ability, research skills, and interpersonal abilities. Here are the key skill categories:

🎓 Teaching & Educational Skills

These are the core competencies used in educating PA students.

• Lesson planning and curriculum development
• Clinical case-based teaching
• Practical and laboratory instruction
• Student assessment and evaluation
• Use of modern teaching methods and educational technology

These skills are used when teaching subjects related to specialties such as Internal Medicine, Emergency Medicine, Family Medicine, and Surgery.

🩺 Clinical & Medical Knowledge

PA tutors must have strong clinical understanding to train students effectively.

• Patient assessment and physical examination teaching
• Diagnostic reasoning and interpretation of tests
• Clinical procedure demonstrations
• Pharmacology and treatment protocols
• Supervision during clinical training

🔬 Research & Academic Skills

Academic faculty are expected to contribute to research and scholarship.

• Research methodology knowledge
• Scientific writing and publication
• Data collection and analysis
• Conference presentations and academic collaboration

💬 Communication & Mentoring Skills

Strong interaction with students and colleagues is essential.

• Clear lecturing and presentation skills
• Student mentoring and academic advising
• Providing constructive feedback
• Collaboration with faculty and healthcare teams

Candidate should have at least 4+ years of professional experience as a Full Stack Engineer

Hands-on experience with both React.js and Node.js

Solid understanding of MongoDB

Should have experience in RESTful APIs

Should be from a startup or scale up companies

Should have good experience in Typescript

Strong understanding of asynchronous programming patterns

Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies

About us

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview

As an SDE 2 Back-end Engineer at Astra, you will play a crucial role in the development of a new vulnerability scanner from scratch. You will be architecting & engineering a scalable technical solution from the ground-up.

You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in vulnerability scanning. The role requires deep collaboration with the founders, product, engineering & security teams.

Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.

Roles & Responsibilities:

• You will be joining our Vulnerability Scanner team which builds a security engine to identify vulnerabilities in technical infrastructure.
• You will be the technical product owner of the scanner, which would involve managing a lean team of backend engineers to ensure smooth implementation of the technical product roadmap.
• Research about security vulnerabilities, CVEs, and zero-days affecting cloud/web/API infrastructure.
• Work in an agile environment of engineers to architect, design, develop and build our microservice infrastructure.
• You will research, design, code, troubleshoot and support (on-call). What you create is also what you own.
• Writing secure, high quality, modular, testable & well documented code for features outlined in every sprint.
• Design and implement APIs in support of other services with a highly scalable, flexible, and secure backend using GoLang
• Hands-on experience with creating production-ready code & optimizing it by identifying and correcting bottlenecks.
• Driving strict code review standards among the team.
• Ensuring timely delivery of the features/products
• Working with product managers to ensure product delivery status is transparent & the end product always looks like how it was imagined
• Work closely with Security & Product teams in writing vulnerability detection rules, APIs etc.

Required Qualifications & Skills: 

• Strong 2-4 years relevant development experience in GoLang
• Experience in building a technical product from idea to production.
• Design and build highly scalable and maintainable systems in Golang
• Expertise in Goroutines and Channels to write efficient code utilizing multi-core CPU optimally
• Must have hands-on experience with managing AWS/Google Cloud infrastructure
• Hands on experience in creating low latency high throughput REST APIs
• Write test suites and maintain code coverage above 80%
• Working knowledge of PostgreSQL, Redis, Kafka
• Good to have experience in Docker, Kubernetes, Kafka
• Good understanding of Data Structures, Algorithms and Operating Systems.
• Understanding of cloud/web security concepts would be an added advantage

What We Offer:

• Adrenalin rush of being a part of a fast-growing company
• Fully remote & agile working environment
• A wholesome opportunity in a fast-paced environment where you get to build things from scratch, improve and influence product design decisions
• Holistic understanding of SaaS and enterprise security business
• Opportunity to engage and collaborate with developers globally
• Experience with security side of things
• Annual trips to beaches or mountains (last one was Chikmangaluru)
• Open and supportive culture 

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Full Stack Developer - Responsibilities:

1. Perform design, development and support of existing and new products.
2. Understand product vision and business needs to define product requirements and product architectural solutions.
3. Develop architectural and design principles to improve performance, capacity, and scalability of product.
4. Work with Product Manager in planning and execution of new product releases.
5. Consult business management team to clarify objectives and functional requirements for new or modified products.
6. Work with domain, product management and product engineering teams in the solution engineering efforts.
7. Work with pre-sales and product management teams in solution demonstrations.
8. Maintain product roadmap and architectural standards that assure product development projects optimally align with business objectives.
9. Define product validation policies so as to deliver products that meet system and project expectations.
10. Facilitate the creation, review, and sign off of project deliverables.
11. Provide support for production escalations and problem resolution for customers.
12. Assist technical team with issues needing technical expertise or complex systems knowledge.
13. Develop broad knowledge about current and future product features.
14. Analyze market segments and customer base to develop market solutions.
15. Define product requirements that address market opportunities.

Skills:

Spring, Spring Microservices, Spring Data, SPRING BOOT & HIBERNATE, Java, JPA Oracle Certified Professional (Desirable), Java SE 8, SQL, AWS, JavaScript, Angular, ElasticSearch