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Store Sales & Customer Support Executive (Female)
Store Sales & Customer Support Executive (Female)
Avishya Trading Private Limited's logo

Store Sales & Customer Support Executive (Female)

Avishya HR's profile picture
Posted by Avishya HR
1 - 2 yrs
₹2L - ₹3L / yr
Chennai
Skills
Sales
Retail
Customer Support

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.


Job Description:


Designation: Store Sales & Customer Support - Executive (Female)


Roles and Responsibilities:

  • Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
  • Understand customer needs and communicate how the product adds value to meet those needs.
  • Upsell or cross-sell additional products or services to maximize sales revenue.
  • Provide personalized recommendations and suggestions based on customer preferences.
  • Follow up with customers to ensure their satisfaction and encourage repeat purchases.
  • Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
  • Order checking and Quality Checks prior to shipping products to customers.
  • Follow up with Logistics for tracking shipments, and order fulfilment.
  • Make video product demos of sarees and clothes to customers who need more information.


Key Skills:

  • English communication skills - Oral, Telephonic and Written.
  • Pleasant and sweet temperament.
  • Systematic follow ups with customers.
  • 0-2 Years of experienced candidates can apply.
  • Retail experience is an added advantage.


Location: Chennai

Website: www.avishya.com

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About Avishya Trading Private Limited

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Avishya was born out of a passion for beautiful handmade Indian ethnic wear… Sarees, Salwars, Kurtas, Fabrics & Jewellery. Our vision is to be the ‘best-in-class' destination for top class Indian handcrafted products - sourced from the finest weavers, artisans and designers located around the country.
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