Store Sales & Customer Support Executive (Female)

Role:Sailpoint Developer

Location: Pune

Experience: 7 to 8 Years

Job Type: Full Time Contractual Employment- 6 months

Desired Skills: SailPoint, Identity Management, Identity IIQ Governance, Lifecycle Management

Desired Skills - Sailpoint, Identity Management, Identity IIQ Governance, Lifecycle Management, SOD Cloud Security

• SailPoint Dev 7 to 8 years of IT experience specifically in Identity Management.
• Design, develop, and implement custom connectors and integrations with enterprise applications using SailPoint.
• Develop workflows, rules, provisioning policies, and role-based access controls.
• Perform configuration, testing, and deployment of SailPoint components.
• Troubleshoot and resolve integration and provisioning issues.
• Experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases etc.
• Responsibilities Deploy SailPoint Identity IIQ Governance solution to meet customer requirements Design, deploy, implement, and integrate.
• Follow approved life cycle methodologies, create documentation for design and testing.
• Interact/coordinate with customers and assist operations team as required, coordinate with product engineering team resolve technical issues through debugging, research, and investigation.
• Provide technical expertise and real-life experience in creating solutions, designs, proof of concept, and implementation.
• Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections.
• Create custom JARs for disconnected applications to import data through CSV from server.
• RCA of issues faced by Client on Prod Instance, recreating same issue on DEV environment, providing a fix, unit testing and migration to PROD.

Good to Have:

• Experience in integrating SAP systems (e.g., SAP ECC, S/4HANA) with SailPoint.

Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Job Description:

Give clear and accurate information on the current immigration laws & policies.

Provide a fair and neutral evaluation of a candidate's profile.

Provide insights into the options available to enable the candidates & their families to make an educated choice & the right decision.

Provide a personal global career strategy customized to your needs...

Promote the company's products and services.

Meet the assigned targets.

Desired Profile :

Prior experience in any Sales & Marketing/ Overseas Education / Immigration / Sales or Counseling /Tele sales / Business Development / inside sales etc...

Excellent communication skills & command of English

Excellent problem-solving and customer service skills

Familiarity with computers and the internet

Passion to learn and grow

Responsible and motivated to give your best

Team skills and strong relationship-building skills.

Ability to accomplish results.

Job Description:

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

We are seeking a highly skilled and experienced Android developer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining high performance for Android platforms.

Responsibilities:-

1. 1+ years of technical experience with Android.
2. Good understanding and proficiency in Java/Kotlin.
3. Strong knowledge of Android SDK, frameworks, and development patterns.
4. Experience with Rest APIs integration.
5. Implement testing procedures to identify bugs.

• Minimum 2+ years of experience in React Native/ React development
• Familiarity with AWS solutions like Amplify , Cognito, DynamoDB will be a bonus
• Should be able to write reusable, testable, and efficient code. Should be able to design and implement low-latency, high-availability, and high-performance applications.
• Architect & design technically robust, flexible, and scalable solutions
• You must have experience in deploying Android/iOS apps previously on playstore/Appstore.
• You should be able to build pixel-perfect, amazingly smooth UIs across both mobile platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• .
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.