Store Sales & Customer Support Executive (Female)

About the Role

We are seeking an experienced OCI L3 / Technical Lead to own the reliability, performance, security, and cost efficiency of our OCI workloads. You will serve as the highest technical escalation point for OCI operations, lead architecture and automation initiatives, mentor engineers, and collaborate cross-functionally to ensure resilient, compliant, and scalable solutions. This role combines hands-on engineering with leadership responsibilities across incident management, platform engineering, and cloud governance.

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Key Responsibilities

1) L3 Operations & Escalation Management

• Act as the final technical escalation point for critical incidents, complex problems, and performance issues across OCI services (Compute, Networking, Storage, IAM, Load Balancer, WAF, OKE/Kubernetes, DBaaS/Autonomous DB, Exadata Cloud Service).

• Lead root cause analysis (RCA), produce corrective/preventive action plans, and drive problem management per ITIL.

• Own on-call rotations for priority incidents; coordinate across L2/L1 teams and vendors for swift resolution.

2) Architecture, Design & Governance

• Design and review high-availability, disaster recovery (HA/DR) architectures leveraging OCI regions, ADs, Fault Domains, Backup/Archive Storage, Data Guard (for Oracle DB), and multi-cloud patterns as needed.

• Define landing zone architectures, tenancy/subscription structure, compartment strategy, IAM policies, tagging, and cost governance.

• Establish standards for network segmentation (VCNs, subnets), routing, VPN/ FastConnect, NSGs/Security Lists, and WAF

3) Observability, Performance & Reliability

• Implement and optimize Monitoring, Logging, Alarms, APM, Tracing, and Log Analytics in OCI.

• Capacity plans, and performance baselines; drive performance tuning of compute, networking, databases, and storage.

4) Security, Compliance & Risk

• Enforce OCI security best practices: IAM least privilege, vaults/keys, secrets management, Cloud Guard, vulnerability scanning, CIS benchmarks, and Security Zones.

• Partner with GRC teams on audit readiness, regulatory compliance (e.g., ISO 27001, SOC 2, PCI DSS), data residency, and incident response tabletop exercises.

• Drive patching baselines, image hardening, and secure configuration drift detection.

5) Cost Management & FinOps

• Implement tagging, budgets, usage reports, and cost policies; recommend rightsizing, storage tiers, autoscaling, and reservations/committed use discounts.

• Run monthly cost reviews and produce optimization recommendations; integrate with FinOps dashboards/tools.

6) Migration & Modernization

• Lead migrations into OCI (re-host, re-platform, re-architect) for workloads including Oracle Databases, app servers, microservices, and data pipelines.

• Guide adoption of managed services (Autonomous DB, OKE, Streaming, Functions, API Gateway, Data Integration) and container strategies.

7) Stakeholder Leadership & Mentoring

• Serve as technical lead for cross-functional projects; translate business needs into robust cloud designs.

• Mentor L1/L2 engineers; deliver runbooks, playbooks, and capability uplift training.

• Collaborate with DBAs, App Owners, Security, Network, DevOps, and Product teams for end-to-end outcomes.

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Required Qualifications

• 8–12+ years in cloud/infra engineering; 4+ years hands-on with OCI at scale.

• Deep expertise across OCI core services: Compute, VCN/Networking, Block/Object/Archive Storage, Load Balancer, WAF, IAM, Cloud Guard, Logging/Monitoring, OKE/Kubernetes, Autonomous DB/Exadata Cloud.

• Strong in scripting (Python/Bash/PowerShell)

• Solid understanding of ITIL and incident/problem/change processes.

• Proven experience with HA/DR architectures, performance tuning, and cost optimization.

• Hands-on with security hardening, compliance frameworks, and audit support.

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Preferred Certifications (Nice to Have)

• OCI Architect Professional

• OCI Cloud Operations Associate / OCI Security Professional

• Oracle Autonomous Database / Exadata Cloud certifications

• CKA/CKAD (Kubernetes), Terraform Associate

• ITIL v4 Foundation/Managing Professional

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Technical Stack (Representative)

• Cloud: OCI (Tenancy, Compartments, IAM, Policies, Tags, Budgets)

• Compute/Containers: Compute instances, OKE, OCI Registry, Functions

• Networking: VCN, Subnets, DRG, NAT, Service Gateway, VPN, FastConnect, NSG, WAF, Load Balancer

• Storage/DB: Block/Object/Archive, File Storage, Autonomous DB, Exadata Cloud Service, Data Guard

• Observability: OCI Monitoring, Alarms, Logging, Log Analytics, APM

• Security: Cloud Guard, Security Zones, Vault, KMS, IAM, Policies

• Automation: Terraform, Ansible, Python/Bash/PowerShell, OCI CLI/SDK

• ITSM: Remedy/ServiceNow/Jira (incidents, changes, CMDB), Confluence/Wiki

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Soft Skills & Attributes

• Systems thinking, strong analytical and troubleshooting skills.

• Clear communication (can articulate trade-offs and risk).

• Ownership mindset; calm under pressure during Major Incidents.

• Collaborative leadership and mentorship; ability to influence without authority.

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Typical Day / Week

• Morning: Review alarms, dashboards, capacity & cost trends; act on exceptions.

• Daytime: Lead solution designs, review plan of actions, mentor engineers, handle L3 escalations.

• Weekly: Architecture council, change advisory board (CAB), cost/security review, RCA review.

• Monthly/Quarterly: DR drills, failure mode analysis, audit support, roadmap updates.

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Education

• Bachelor’s/Master’s in Computer Science, Information Technology, or equivalent experience.

Position: Telecaller

Location: Gurgaon

Experience: 1-6 year in international calling

salary: Negotiable

industry: Hospitality/ event

canidate must have excellent English speaking.

should have experience in Iternational calling

mail updates resume with current salay-

email: etalenthire[at]gmail[dot]com

satish: 8851O 18162

Key Responsibilities:

1. Design marketing creatives for social media, websites, emailers, and WhatsApp campaigns
2. Create offline collaterals including posters, brochures, flyers, standees, and presentations
3. Ensure brand consistency across all digital and print assets
4. Translate marketing briefs into clear, effective visual concepts
5. Adapt creatives for multiple formats, platforms, and campaign requirements
6. Manage parallel design requests while meeting timelines

Must Have's

1. 1–3 years of professional graphic design experience
2. Proficiency in Adobe Photoshop, Illustrator, and InDesign
3. Strong understanding of typography, layout, and color theory

Share your updated resume along with Portfolio on hitanya@ zohomail.in

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

- Coordinate with the team to identify staffing needs. Managing end to end recruitment of staff.

- Develop and cultivate relationships with various levels of management, candidates and external recruiting sources.

- Completing joining formalities for the new recruits including trainees.

- Closing positions within a defined turn around time and as per requirements. Maintaining good offer to joining ratio.

- Communication of policies and practices to the employees for positive environment & addressing their needs & grievances through meetings, open house, new joint meetings, etc.

- Lead employer branding initiatives.

- Forecast quarterly and annual hiring needs by department.

- Ground level sensing of employee concerns/ behaviour, red flag and report observations to the seniors. Conducting Exit interviews.

- Ensure timely closure of Employee life cycle HR processes (e.g. Recruitment, Transfer, Leave Request, Performance Management, Progressions, Salary revisions etc).

Requirements :

- Must have experience in leadership hiring preferably for startups.
- Graduate or postgraduate (preferably in HR) with 6+ years experience in Talent Acquisition Manager or a Similar role

- Good knowledge and appreciation of HR processes, policies, and sub-systems

- Familiarity with social media, resume databases and professional networks.

- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.

- Excellent verbal and written communication skills.

- A keen understanding of the differences between various roles within organizations.

- Looking for an immediate joiner

Title: Associate Consultant – Recruitment and co-ordinations

Reporting to: Head of Business

Location: Bangalore

About Us

Think Taank Consultants a franchisee unit of Antal International Networks is a recruitment firm with focus in Mid, Senior and Leadership level hiring based in Bangalore,

Support by Antal:

We are supported by our brand “Antal”, Antal trains us in handling all the nuances in recruitment.

Log into: http://www.antal.com">www.antal.com for more details.

Our strength – Networking

We are a large network of 30plus offices PAN India with over 200+ consultants working on both IT and Non-IT roles

Job Description

Broadly there are 2 major activities:

Recruitment and co-ordinations

Office Administration

Recruitment and co-ordinations

Managing Freelance Consultants / Network partners on end-to-end recruitment activities.

Client co-ordinations – Recruitments and strengthening business relations.

Manage the entire recruitment activity:

Once you have a JD, evaluate / qualify every requirement, understand the client’s expectations completely.

Distribute the requirements to relevant consultants and partners.

Receive the profiles from consultants, evaluate and share it to clients.

Handle end to end recruitment co-ordinations between clients and consultants.

Take control of all prospective candidates during the 2^nd and final stage Interviews and understand their keenness and have backup plans accordingly.

Stay in touch with offered candidates till such time they Join.

Evaluate the running mandates and take appropriate decisions – STOP / HOLD / CONTINUE

Ensure you and your team spends time on productive mandates – TIME / VALUE / MONEY

Manage / Motivate / Assist consultants:

You should manage, guide, and assist consultants for functionally smoothly.

Motive the consultants to earn attractive Incentives.

Evaluate the consultant’s basis their performance, commitments, quality of work, etc.,

Coordinate with BD team:

You will coordinate with BD team / Account head in case of any help to address any client related issues, work jointly as a team and resolve.

Admin. / Backend work:

Maintain all reports and data on all recruitment related activities of the office.

*Daily / weekly / monthly reports of all consultants

*Performance reports of all consultants

*Data base of all roles worked (Resumes and excel sheets)

*Data base of clients

*Maintain and Manage all Job portals.

Other activities:

*Sourcing candidates for our office                                                                               

*Manage and Maintain all Job portals.

*Job posting activities across various portals.

*Preparing formats / templates / presentations.

Measurable Objectives: Your performance will be measured basis on how you plan, guide, manage, maintain data, reports, analysis, etc., - Translate to measurable performance.

Work timing: 9.00am to 6.00pm (Monday to Friday)

Work from home: Considering the current pandemic the work will be from home, in the situation improves, we will have to meet in person once in a week for review meetings.

Work from office: We will evaluate the situations with respect to COVID, have all protocol measures keeping employee safety is key and take a decision, our next evaluation on this would be during the month of October 2021.

Ideal candidate: This role would suit someone who has the following qualities:

1. Great Passion to learn
2. Excellent communication skills – English vernacular
3. Excellent in written communications
4. Excellent computer skills – Excel and word
5. Basic knowledge on IT skills – Java, Phyton, etc.,

Note: All other necessary trainings will be provided by us.

Learnings - What will you learn?

Industry Knowledge (Across sectors we work)

Hierarchies in the organization & how does an organization function.

Client expectations

Candidate sourcing & Candidate assessments,

Entire Recruitment cycle, challenges in hiring good talent, etc.

Solutions to candidate and client related challenges.