
Store Sales & Customer Support Executive (Female)
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job Description:
Designation: Store Sales & Customer Support - Executive (Female)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills:
- English communication skills - Oral, Telephonic and Written.
- Pleasant and sweet temperament.
- Systematic follow ups with customers.
- 0-2 Years of experienced candidates can apply.
- Retail experience is an added advantage.
Location: Chennai
Website: www.avishya.com

About Avishya Trading Private Limited
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ABOUT UNRAVEL CARBON
Unravel Carbon enables companies to assess their carbon footprint by tracking their digital financial footprint with its proprietary carbon emission factor model; making it easy, fast and convenient to become climate positive.
We aim to accelerate the participation of all companies, big and small, in the global fight against climate change. And we want to do it the 21st century way—autonomous, painless, and beautiful.
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Unravel Carbon on LinkedIn: https://www.linkedin.com/company/unravelcarbon/
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