International Voice Process

Description: 

The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

Role - Sr. Media Strategist

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Primary Purpose:

Designing Digital Media Strategy that includes all Digital touch points (Bought, Owned and Earned). Framing media investment strategies for clients towards the accomplishment of their short term and long term goals.

Experience - 2+ years

Location - Mumbai

Major Responsibilities:

● Building a Creative Media Plan by selecting the right channels, formats and placements for the Client campaign within the client’s budget. Making media plans in response to the latest audience figures be it on Facebook, Youtube, Twitter, Mobile, VOIP etc.

● Presenting media proposals, including timings and cost breakdowns, helping clients to reach a final decision about their future advertising strategy.

● Monitor Digital Media Planning trends and competitor offerings to identify potential business avenues and improve current offerings.

● Managing budgets and maintaining advertising spend records

● Regular / daily updates with the buyer regarding campaign performances

● Course correction to be made in case of things not going as per the media plan

● Highlighting concerns / issues to the media head to resolve things quicker

● Regular calls / meetings with clients to understand

● Have in-depth knowledge of the quality audience for all Clients

● Analyze the overall work and proficiency of the interns / junior media strategists

● Reference/ research - share more/new ideas and be up to date with the latest happenings and news in the industry

● Attend all team meetings and give feedback/suggestions for account performance.

Company Overview-

A venture-backed funded startup valued at 30.5 Million Dollars.

The team co-founders are both IIT-IIM Alumni with a strong professional background and are backed by some of the leading global and Indian funds and entrepreneurs.

Role Overview 

As a  Backend Engineer, you will be working closely with our core team in building products from scratch into large-scale platforms and solving business problems leveraging new and innovative technology. More than anything, we are looking for engineers that are eager to learn and build a meaningful company. We are a small team and encourage engineers to wear many hats

Responsibilities 

- Design and build highly reliable and performant applications that deliver a great user experience. 

- Own large technical deliverables and execute in a structured manner. - Take accountability for the overall health of the applications you build. - Platform components as libraries, utilities and promote reuse. 

- Be able to conceptualize and develop prototypes quickly 

Skills & Requirements 

▪ Work Experience between 1-3 years in large scale applications with the desire to work in fast-paced startups 

▪ Experience/Knowledge of Node.JS, Express.JS, AWS, MongoDB. 

DevOps Lead Engineer

We are seeking a skilled DevOps Lead Engineer with 8 to 10 yrs. of experience who handles the entire DevOps lifecycle and is accountable for the implementation of the process. A DevOps Lead Engineer is liable for automating all the manual tasks for developing and deploying code and data to implement continuous deployment and continuous integration frameworks. They are also held responsible for maintaining high availability of production and non-production work environments.

Essential Requirements (must have):

• Bachelor's degree preferable in Engineering.

• Solid 5+ experience with AWS, DevOps, and related technologies

Skills Required:

Cloud Performance Engineering

• Performance scaling in a Micro-Services environment

• Horizontal scaling architecture

• Containerization (such as Dockers) & Deployment

• Container Orchestration (such as Kubernetes) & Scaling

DevOps Automation

• End to end release automation.

• Solid Experience in DevOps tools like GIT, Jenkins, Docker, Kubernetes, Terraform, Ansible, CFN etc.

• Solid experience in Infra Automation (Infrastructure as Code), Deployment, and Implementation.

• Candidates must possess experience in using Linux, Jenkins, and ample experience in Configuring and automating the monitoring tools.

• Strong scripting knowledge

• Strong analytical and problem-solving skills.

• Cloud and On-prem deployments

Infrastructure Design & Provisioning

• Infra provisioning.

• Infrastructure Sizing

• Infra Cost Optimization

• Infra security

• Infra monitoring & site reliability.

Job Responsibilities:

• Responsible for creating software deployment strategies that are essential for the successful

deployment of software in the work environment and provide stable environment for delivery of

quality.

• The DevOps Lead Engineer is accountable for designing, building, configuring, and optimizing

automation systems that help to execute business web and data infrastructure platforms.

• The DevOps Lead Engineer is involved in creating technology infrastructure, automation tools,

and maintaining configuration management.

• The Lead DevOps Engineer oversees and leads the activities of the DevOps team. They are

accountable for conducting training sessions for the juniors in the team, mentoring, career

support. They are also answerable for the architecture and technical leadership of the complete

DevOps infrastructure.

We are hiring Unity Developers, who will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.

To ensure success as a Unity Developer, you should have extensive experience working with Unity and Unity3D software, excellent coding skills, and a good eye for detail. A top-class Unity Developer can visualize, design, and code games that speak directly to the target audience.

Unity Developer Responsibilities:

• Meeting with the design team to discuss gaming ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing game functionality.
• Transforming design ideas into functional games.
• Designing and building game codes.
• Identifying and fixing code errors and game bottlenecks.
• Testing game functionality and theme dynamics.
• Ensuring products conform to high industry standards.
• Designing and building game patches and upgrades.

Unity Developer Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or a similar field.
• Previous experience working as a Unity or Unity3D Developer.
• In-depth knowledge of Unity and Unity3D software.
• Knowledge of 3D development and integrated game physics.
• Experience with console and mobile game development.
• Good communication skills.
• Experience with memory and space optimization.
• Knowledge of scripting, animation, session management, and textures.
• Good troubleshooting skills.
• Excellent attention to detail.

• 3+  years of hands-on experience in ERPNext Platform and Frappe Framework, Python, JavaScript and MySQL/MariaDB
• Strong knowledge of configuration and customisation of the ERPNext platform

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

•  Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.