Transaction Support Representative · Chennai · 0 - 2 years · ₹1L - ₹2L / yr · Posted 25 Aug 2022
Transaction Support Representative
- Perform data entry and research in various systems and tracking tools.
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
- Assess and resolve non-standard and standard issues or problems.
- Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

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About the position:
We are looking to hire a dedicated content writer who understands the impact that content can create. The person of interest would be expected to create seo-friendly content for blogs, articles, social media, sales/marketing collaterals, case studies, company’s website and other formats. The responsibilities would include evaluating analytics, to adjust content as needed, regularly updating the company’s website and promoting the company blog with on-page and off-page activities.
About EasyEcom:
EasyEcom is an eCommerce enablement platform and is an industry-leading omnichannel order & warehouse management solution for B2C and B2B business management. The SaaS software is currently catering to several eCommerce businesses and multichannel retailers like Epigamia, RedTape, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to a 200+ members strong team, and being VC funded, we are continuing to expand over and beyond! At EasyEcom, we empower e-commerce businesses to achieve seamless and scalable operations. We help brands navigate the complexities of multichannel selling with ease. The platform integrates with top marketplaces like Amazon, Shopify, eBay, and Flipkart providing businesses with a unified solution to manage their inventory, orders, and fulfillment process from one place. Our SaaS software fuels the growth of leading eCommerce brands and multichannel retailers, including names like Epigamia, RedTape, Lyfcare, Mindful Soul, My Glamm, Borosil, Louis Stitch and Soothe Healthcare. From a humble start with a few dedicated clients, we’ve skyrocketed to support over 7,000+ global businesses, with a growing team now over 200+ strong. Let’s shape the future of e-commerce together.
Responsibilities:
● Conducting in-depth research on industry-related topics and writing original plagiarism-free content.
● Proofreading articles before publishing
● Analyzing content marketing metrics and making changes as needed ● Collaborating with other departments to create innovative content ideas and assist the marketing team in developing content for advertising campaigns.
● Editing the existing content to improve readability
● Recommending new content to address gaps in the company's current content
● Taking care of Guest Blogging initiatives
● Conducting Keyword Research and using SEO best practices to increase website traffic
● Repurpose the content into various forms, including and not limited to slides, videos, podcasts, and infographics
● Promote content on social media.
Requirements:
● Bachelor's degree in Technology or related field with skill development courses across Marketing and/or language command.
● Upto 1 year of experience as a content writer and should provide a portfolio of the published work
● Should be able to work in a fast-paced environment and work on multiple assignments simultaneously.
● Excellent Research, writing and editing skills
● Excellent interpersonal and communication skills
● Thorough hang of GSC, GA4 and other analytical tools (paid/free)
● Hands-on experience with various CMS tools especially WebFlow
● Should be able to quickly get a thorough understanding of the company product.
Skills Required: Java, HTML , CSS ,Angular,Springboot
Job Requirements:
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Experience in Core Java and J2EE
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Good hands-on experience in working with Spring, Hibernate Frameworks.
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Should have working experience on Web Services, and Database design.
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Working knowledge of HTML 5 ReactJS is needed.
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Knowledge in NOSQL databases and analytics will be an advantage.
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Analyze, Design & develop features in product
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Code review of team members/peers
Roles & Responsibilities
- Perform keyword research and competitor analysis
- Optimize website content, meta titles, meta descriptions, and URLs Work on On-Page and Off-Page SEO activities
- Build high-quality backlinks and improve domain authority
- Monitor website performance using SEO tools Conduct technical SEO audits and suggest improvements
- Track rankings, traffic, and SEO performance reports
- Coordinate with content and development teams for SEO implementation
- Stay updated with the latest Google algorithm updates and SEO trends
What’s the opportunity?
Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.
If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization.
About you:
● 3- 5 years of experience
● Expertise in the following areas ○ Java ○ HTTP Protocol
● You’ve heard of or worked with some of the following tech stacks/products ○ Spring ○ PostgreSQL ○ Redis ○ Docker ○ Message brokers ○ GitHub
● These non-functional areas are familiar to you ○ Performance ○ Debugging ○ Log management
Nice to have:
● Familiarity with AWS
What’s in it for me?
● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.
● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
● Growth: You could easily and quickly transition into other roles you might like.
● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more
We are looking for a Frontend developer who is proficient with React.js with Html and CSS. The primary focus will be on developing user interface components and implementing them, following well-known React.js workflows such as Redux. The developer would ensure that these components and the overall application are robust and easy to maintain.
Job Description
● Independently think of solutions to complex requirements; possess exceptional logical skills.
● Work on products that are used across platforms (e.g. Android and iOS Mobile Devices,
Tablets, Desktop/Mac)
● Analyse current products in development, including performance, scalability, diagnosis and troubleshooting
● Work with the existing framework and evolve it by building reusable code & libraries
● Search and introduce new software related technologies, processes and tools.
● Collaborate with other team members
● Working on the robustness of the application
Key Skills Required:
● Strong hands-on experience in JavaScript, HTML5, CSS3, CSS3 Animations.
● Good understanding of advanced JS libraries and frameworks such as React.js and Angular.
● Understanding of client-side unidirectional data flow principles and Redux knowledge.
● A good understanding of - React Native - is a big plus.
● UI Performance: should have hands-on experience of optimizing page load, rendering,caching.
● NodeJS, Webpack knowledge is a plus.
● Proficient understanding of cross browser compatibility issues and ways to work around such issues.
● Fluent in responsive design and mobile / tablet UI / UX.
● Web mobile (touch devices: mobiles and tablets) experience is expected.
● Familiarity with JavaScript standards(ES5,ES6) and OOPS concepts.
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
Responsibilities:
- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
- Experience in Linux and Windows Administration, server hardening and security compliance
- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
- Good communiation skills
- Good conviencing skills
- Sales player
- maintain good relations with customer
- Follow up the clients until lead success








