Transaction Support Representative

Strong Solutions Engineer profile

Mandatory (Experience): Must have 1+ years of experience in technical solution design, implementation, or consulting in a client-facing role with atleast 6 months+ in B2B SAAS companies

Mandatory (Workflow Automation): Must have hands-on experience designing workflow automation or BPM solutions with the ability to map client problems to automation opportunities end-to-end

Mandatory (API & Integration): Must have working knowledge of REST APIs, webhooks, and integration patterns

Mandatory (JavaScript): Must have working proficiency in JavaScript - applied in solution development, customisation, or prototyping contexts

Mandatory (Client-Facing Role): Must have direct experience in technical discovery, demos, onboarding, and client implementation - pure support, helpdesk, or monitoring-only backgrounds will not be considered.

Mandatory (Communication): Must have strong verbal and written communication skills to explain technical concepts clearly to non-technical stakeholders

Mandatory (Company): B2B SAAS companies

Design Engineer

We are hiring Design Engineers to own the interface layer of our products end to end.

You should be comfortable moving from rough ideas to shipped experiences. Sometimes that means working in Figma. Sometimes it means designing directly in code. We care less about the tool and more about clarity, speed, taste, and judgment.

You will work across SaaS products, AI workflows, and internal platform tooling. Everything the user sees and touches is yours.

We value people who can operate from principles instead of waiting for detailed specifications. We are looking for builders who think deeply about product, user experience, systems, and execution together.

What you will do

• Own features at the interface layer from idea to shipped product
• Design in Figma when it helps, design in code when it is faster
• Build interfaces and interactions that make it to production
• Contribute to and extend our cross-product design system
• Think through edge cases, empty states, onboarding flows, motion, responsiveness, and usability
• Work closely with engineers to ensure interactions feel intentional and performant
• Improve product quality through iteration, not just mockups

What you need

Experience

• 3-5 years building user-facing software across design, frontend, or product-oriented roles. Strong portfolios matter more than years.
• A portfolio with shipped work you can walk us through. Live products matter more than polished mockups.
• Experience working inside product companies preferred over pure agency environments.

Design

• Strong product and interaction design fundamentals
• Fluent in Figma: components, auto-layout, variants, prototyping, and design systems
• Good taste in typography, layout, spacing, color, and motion
• Ability to simplify complex workflows into intuitive interfaces

Technical capability

• Comfortable working in modern frontend codebases
• Able to prototype and build interfaces directly in code
• Familiar with responsive design, animations, accessibility, and frontend performance basics
• Comfortable reading code, debugging issues, and collaborating closely with engineers

AI-native workflow

• Uses AI tools fluently to explore, prototype, and accelerate implementation
• Treats AI as part of the workflow, not a separate discipline
• We care more about velocity and judgment than which tools you use

Communication

• Clear written and verbal communication
• Able to explain decisions, defend tradeoffs, and change direction when needed
• Comfortable working with ambiguity and shaping ideas collaboratively

What success looks like

• Faster iteration from idea to shipped product
• Less handoff overhead between design and engineering
• Interfaces that feel thoughtful, fast, and polished
• Better product consistency across surfaces
• Ability to move from concept to working prototype in days, not weeks

What we are not looking for

• Designers who only hand off mockups
• People who need every interaction fully specified before they can start building
• Pure visual designers disconnected from product and implementation realities

If “Design Engineer” is a new title to you, but this is already how you work, apply.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Description

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

Creating Websites using standard HTML/CSS practices

Work with development teams and product managers to ideate software solutions

Programming, designing and developing content management systems, web services/APIs, backend and administration system using PHP/MySQL/JavaScript and open-source Frameworks Eg Laravel, CodeIgniter, Zend, Yii, and Slim etc.

Design application architecture design and maintain MY SQL databases & Tablets 

Develop and manage well-functioning databases and applications

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software 

Write technical documentation

Work with data scientists and analysts to improve software

Requirements

Proven experience as a Full Stack Developer or similar role

Experience in web design and understanding of modern web designing tools like Axure, Marvel, or Figma 

Debugging, Troubleshooting and analytical and logical skills.

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XHTML)

Knowledge of Microservices Architecture

Familiarity with databases (e.g. MySQL, AJAX), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Degree in Computer Science, Statistics or a relevant field

Ability to work on unstructured Projects somewhat independently 

Requirements and Qualifications :
- BS/MS degree in Computer Science, Engineering or a related subject
- 3-5 years of experience with Ruby and the Rails framework
- 3-5 years of experience with Git and Github
- 3-5 years of experience with SQL backends, preferably MongoDB, PostGre SQL
- Familiarity with testing tools such as Rspec
- Knowledge of Docker and docker-based deployment

- Critical thinker and problem-solving skills
- Team player
- Good time-management skills

• Design the architecture of new services to deliver timely communication from server to
• client and server to server, while still functioning alongside existing server components
• Describe and implement the communications across multiple network layers, considering
• performance, reliability, and flexibility with respect to the underlying infrastructure
• Enhance and expand the ORM layer of the studio’s in-house web framework
• Craft software solutions for supporting flexibility in resource allocation, from compute to storage
• Consult with technical operations on appropriate Kubernetes-based infrastructure design
• Design for performance, and measure the effects
• Review your colleagues’ code, and learn from their reviews as well
• Identify, document, and communicate best practices for the engineers who use the fruits of your labour
• Requirements:
• 7+ years professional work experience
• BS or MS degree in Computer Science or a related technical field
• Must be proactive, self-directed, detailed and organized
• Proficient in PHP, C++, or Go
• Knowledge of relational databases and SQL, preferably MySQL
• Experience with in-memory NoSQL databases, such as Redis
• Ability to debug issues within custom code quickly
• Passion for developing scalable and maintainable software systems