What will you do at Fynd?
- Be a subject matter expert of product
- Documenting troubleshooting and problem resolution steps.
- Monitor alerting channels, analyze problems, diagnose and do occasional code fixes with low to medium complexity.
- Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
- Work closely with product and developers to enhance the quality of existing products.
- Advocate internally for customer needs – be the technical voice of the customer
- Resolving escalated customer complaints without the need for team lead intervention.
- Address urgent issues quickly, work within and measure against customer SLAs.
- Train and coach customers to a successful onboarding process and ongoing usage.
- Automate scripts / tasks for reporting and maintenance; and build anomaly detectors and alerting wherever applicable.
- Develop smaller complexity features/enhancements in existing products.
- Perform in-depth research and identify sources of production issues surrounding the application.
- Work closely with business in managing day to day issues, and resolve user queries.
- Perform daily health checks of the application, job schedules and infrastructure supporting the application.
- Develop and facilitate monitoring systems to identify issues before they happen.
- Work backward with the Product team to improve the product as per the feedback/issues of the product
Some more requirements
- 6-8 months of experience as Product Support Engineer
- Experience in providing support for ETL or data warehousing is preferred.
- Good Understanding on Unix and Databases concepts
- Experience working with SQL and No-SQL databases and writing simple queries to get data for debugging issues.
- Being able to creatively come up with solutions for various problems and implement them.
- Experience working with REST APIs and debugging requests and responses using tools like Postman
- Quick troubleshooting and diagnosing skills.
- Knowledge of customer success processes.
- Experience in document creation.
- High availability for fast response to customers.
- Language knowledge required in one of NodeJs, Python, Java.
- Background in AWS, Docker, Kubernetes, Networking - an advantage.
- Experience in SAAS B2B software companies - an advantage.
- Ability to join the dots around multiple events occurring concurrently and spot patterns.
About Fynd
About
Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others
Tech stack
Connect with the team
Similar jobs
Company Overview :
Welcome to WEBTRAFFIC AGENCY, where we don't just build brands; we craft stories with purpose and passion!
Services that are our bread and butter: Social Media | SEO | Content Ideation |Brand Identity | Collateral Design | Print / Packaging Design | Creative Design |Content Writing | UI & Web Design Tech | Performance Marketing | Video Content & Production | Digital PR | Tech & Innovation
Company Website - https://webtraffic.agency/
Job Profile -
Designation - Junior Visual Designer
·Only for people based in Mumbai,Thane,Navi Mumbai & MMRDA region
·Outside candidates strictly NO NEED TO APPLY
·Candidates (Strictly from Agency Background) need to apply
·Resumes with a non-agency background will not be accepted
Responsibilities :
·Assist the team with the creation of visually compelling designs for online platforms, encompassing typography, infographics, motion graphics, digital videos, visual concepts, logos, icons, and other interactive elements
· Develop the social media look and feel across Instagram, Facebook, Twitter,YouTube with the aim of increasing brand awareness, and driving engagement
·Curate an exciting, consistent, always-developing stream of content to engage our existing audience and grow our follower base
·Some knowledge of Editing and retouching of the images will be preferable
·Need to have knowledge and experience in the making of reels
·Possessing basic knowledge of AI tools and seeking to generate content and videos using various AI applications
·Work alongside Social Media Manager and Strategist to implement a direction for social video and graphic treatments
·Enhance your skills and unleash your creativity by engaging in proactive campaign work
·Capable of working within a pressurized environment to tight deadlines
·Nurturing a natural curiosity and passion for interactive media and design innovation and skillfully managing multiple projects and tasks.
·Able to deliver the requested creatives in the timeframe and follow a strict deadline.
·Able to do the effective Ideation of the overall content , designing as per the client requirements
Requirements :
Education: Bachelor’s degree in graphic design , communication design , or related field
Skills :
·Well Versed with design software like (Illustrator/Photoshop/CorelDraw/After Effects/InDesign and others)
·Strong communication skills, both written and verbal, with an ability to effectively present ideas and design concepts
·Possessing basic knowledge of AI tools
·Excellent sense of design principles including color, typography, layout, and ability to create strong visual messaging.
·Knowledge of 2D animation & video editing in Premiere Pro & After Effects
·Must understand design in multiple mediums - print and digital
·Only for people based out at Mumbai, Thane, Navi Mumbai & MMRDA region only.
Work Exp : 3 months – 6 1 year of experience with digital marketing/ creative/design agency.
Joining: Immediate and the candidate should have their own laptop. Working Days: Monday to Friday. ( 5 days a week )
Work Model : Hybrid Model
Location: Mumbai
Salary: According to the industry standards
Location:
1. Office Address : HQ Office
Thane
WeWork Zenia Building, Hiranandani Circle, Hiranandani Business Park, Off Ghodbunder Road,Thane, Mumbai, Maharashtra, 400607
2. Office Address : Branch Office
Powai
WeWork Chromium, Powai, Jogeshwari - Vikhroli Link Road,Andheri East, Mumbai, Maharashtra, 400706
JOB DESCRIPTION
Senior Full Stack Web Developer
About-
It is a freshwater fish and seafood supply chain platform.It is a B2B marketplace leveraging technology to deliver the fastest harvest-to-retail in the industry.Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.
Role-
As a senior full stack developer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?
You are:
- A self starter with a sense of what it takes to be successful as a team
- Agile - welcome change, do as less as possible and embrace continuous delivery
- Conscious about how quality is carried through from the UI to all layers underneath
- Passionate about design as a foundation of great user experience
- Opinionated, but flexible to accommodate the big picture
Responsibilities
- Analyse requirements, provide estimates and deliver code in an agile setup
- Stay on top of all owned work and raise red flags as early as possible
- Define the architecture, best practices and coding standards for full stack development
- Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review
- Motivate team members, coach junior members and extend goodwill to other employees
Must have
- Prior startup experience, preferably with war stories to share
- 3-5 years of software industry experience
- Solid understanding of software design, development, testing, and problem-solving
- Expertise in coding efficient, high quality and modularized software
- Expertise in React.js & node.js and related ecosystem
- Experience with GraphQL and other modern JS ecosystems
- Expertise in common design patterns and anti-patterns Javascript
- Experience with service-oriented architecture and microservices
- Expertise in relational and non-relational databases and expertise in at least one database system
- Experience with planning, execution and maintenance of test infrastructure for backend workflows
- Knowledge of AWS
- Knowledge of unix shell and source control systems and tools such as git
- Strong technical leadership skills
- Strong communication skills
- Technical mentoring skills
Great to have
- Experience with CI/CD and setting up monitoring infrastructure
- Experience with Flutter
- Interest in blockchain and computer vision related ML systems
- Experience working on high traffic systems
- Bachelor’s degree in Computer Science or a related discipline.
1. As a founding backend engineer, design, build and evolve the backend architecture
of our product to support customer-facing and internal features to serve 1000s of
customers and millions of data requests per hour
2. You will engage in technical decisions from choosing the optimal database design to
best-practice infrastructure decisions
3. You will proactively incorporate best practices for security, analytics, and monitoring
4. You will contribute to DevOps by building procedures for deployment,
troubleshooting, and maintenance
5. You will work directly with the CTO to set the tone for the engineering culture
This role is tailor-made for you if
1. You have 4+ years of experience designing, building, and deploying production-level
large-scale web applications
2. You have hands-on experience with Node JS and other programming languages
(Ruby, Go, Python)
3. You have worked previously on PostgreSQL, SQL, and Message Queue 4. Practical
knowledge and experience in deploying and managing big data applications on a cloud
platform like AWS or Google Cloud.
5. You are comfortable conducting code reviews and giving feedback to ensure high
standards of code maintainability and extensibility.
6. You are energized by ambiguity and can create structure in a dynamic, fast-paced
environment
7. You’ve high confidence, low ego, and are generally a good human being :)
You earn brownie points if
1. You love Slack (we are a Slack first company)
2. You have been part of an early/mid-stage start-up before
3. You love TechCrunch. We are obsessed with reading and talking about startups
4. You have created some amazing open-source projects
microfinance.ai connects the underprivileged to formal financial institutions. It helps them secure micro-loans,micro-insurance, and other financial products.We use artificial intelligence to ensure regional language preferred users, less literate users, and even illiterate users
can easily onboard and interact with the system.
Role :
A Software Engineer - Android will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. He is responsible for the development of Android applications and their integration with back-end services. He will be working alongside other engineers and developers working on different
layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Professional qualifications :
- B.Tech/M.Tech degree in computer science.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Proficiency in Kotlin, Git, and Gradle.
- Should have a strong understanding of object-oriented software development and design patterns.
Responsibilities :
- Design and build advanced applications for the Android platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance
- Continuously discover, evaluate and implement new technologies to maximize development efficiency.
- Responsible for owning the delivery of multiple product features by following best practices of development
and coding standards.
- Responsible for anticipating, resolving, and ensuring the continuity of the application performance across
different ranges of Android devices.
life cycle activities like HR Benefits
administration, Rewards and
compensation administration,
Workforce administration, , case
management, helpdesk, etc.
System data entry experience
(Oracle HCM, Taleo,
SuccessFactors, etc.)
Experience of maintaining data in
excel, Pivot, V Look up
Good working knowledge of MS
Office
Handle complex problems raised by
client and provide solution
Handle the client communication
and client Reporting
Excellent job organization and time
management skills
Attention to details and very good
analytical skills;
Good communication skills
Interaction with Client daily via
phone, chat and email, work on
resolving HR related issues,
cooperate with other delivery team
members
React JS & AWS
- Proficient working knowledge of React JS,Redux, ES6, Node JS, VSCode, ES Lint, HTML5, CSS3, Javascript, jQuery, Bootstrap 4
- Ability to learn and adapt on customer expectations
- Passion for user experience and user - centric development
- Strong communication skills that include leading design - related conversations, ability to build and nurture good relationships and foster an environment for collaboration
- Self - starter and passionate learner
- Creative problem - solver with a strong eye for detail
- Experience with version and source control, preferably Git Lab
- Should have knowledge on micro services.
- Overall experience between 4 yrs to 8 yrs.
1. Should have deep knowledge in the relevant tech stack (JAVA, MEAN, MERN, LAMP, etc.,) with Micro-services experience.
2. Must be well versed with algorithms
3. Should have in-depth knowledge of databases - SQL, NoSQL, Mongo DB.
4. Should be able to suggest the best stack and provide an optimized approach to complete a project.
5. Should be able to covert requirements into sprint plans and estimations.
6. Should be able to jump on client calls and translate and break down business level requirements into developer goals/sprints.
7. Should be able to step in and code/solve problems when required
8. Should be able to review the code of the developers and objectively define points for improvement
9. Should be willing to learn new stacks and spend a lot of time on RnD
10. Should be able to get things done :)
11. Should be able to assess risks involved in the projects.