Data Engineer

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Upload CV On - https://magicworksitsolutions.com/sales-executive/

As a Sales Executive at Magic works IT Solutions Pvt Ltd a Digital Marketing Agency, you will play a crucial role in driving revenue growth by acquiring new clients and fostering strong relationships with existing ones. You will be responsible for understanding client needs, presenting tailored digital marketing solutions, and closing deals. The ideal candidate is a dynamic and results-oriented individual with a passion for digital marketing and a proven track record in sales.

Experience: 2 to 4 years

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• Proven experience in B2B sales, preferably within the digital marketing industry.

• Strong understanding of digital marketing concepts and strategies.

• Excellent communication and presentation skills.

• Ability to work independently and collaboratively in a team environment.

• Results-driven with a focus on achieving and exceeding sales targets.

• Familiarity with CRM software and other sales tools.

Key Responsibilities:

1. Client Acquisition:

• Identify and target potential clients through market research, networking, and lead generation.

• Conduct outreach to prospects through various channels, including cold calling, emails, and social media, to present our digital marketing services.

2. Consultative Selling:

• Understand clients’ business objectives and challenges to offer customized digital marketing solutions.

• Conduct thorough needs assessments and provide clients with clear insights into how our services can address their specific goals.

3. Proposal Development:

• Collaborate with the internal team to create comprehensive and compelling proposals that showcase our services and align with client needs.

• Present proposals to clients in a clear and persuasive manner, addressing any questions or concerns.

4. Relationship Management:

• Build and maintain strong, long-lasting relationships with clients.

• Act as the main point of contact for clients, ensuring their satisfaction and addressing any issues that may arise.

5. Sales Target Achievement:

• Set and achieve monthly, quarterly, and annual sales targets.

• Continuously assess and improve sales strategies to maximize revenue opportunities.

6. Market Intelligence:

• Stay informed about industry trends, competitors, and emerging technologies in the digital marketing space.

• Provide feedback to the team regarding market demands and client preferences.

Role: SAP Basis Administrator

Location: Any USI (Bangalore, Hyderabad, Chennai, Kolkatta, Mumbai, Pune, Gurugram)

Budget: 25 LPA

Exp: 10+ yrs

Notice Period: Immediate to 15 days

Technical Skills:

·      SAP System Expertise:

·      Installation, Configuration, and Upgrades: Proficiency in installing, configuring, and upgrading SAP systems and components (e.g., ECC, HANA, BOBJ). 

·      Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve issues within the SAP environment. 

·      Performance Tuning: Knowledge of techniques to optimize SAP system performance, ensuring efficient operation. 

·      SAP Security: Expertise in managing SAP security, including user administration, role management, and authorization management. 

·      Transport Management: Understanding and proficiency in using the SAP Transport Management System (TMS) to manage software changes across the SAP landscape. 

·      Operating Systems and Database Administration:

·      Proficiency in Operating Systems: Familiarity with operating systems like Windows, Linux, and Unix, which are commonly used in SAP environments. 

·      Database Administration: Knowledge of database technologies used with SAP, such as SAP HANA or other relational databases. 

·      Monitoring Tools:

·      SAP Solution Manager: Mastery of SAP Solution Manager and other monitoring tools to proactively detect potential issues. 

·      Scripting and Automation: Ability to use scripting languages (e.g., Bash, PowerShell, Python) to automate tasks and improve efficiency. 

·      Other Technical Skills:

·      Data Migration: Understanding data migration processes and tools to ensure data integrity during upgrades or system refreshes. 

·      Java: Knowledge of Java for managing Java-based SAP applications and components. 

·      ABAP: Basic understanding of ABAP programming language for interacting with SAP systems. 

·      SQL: Knowledge of SQL for database queries and administration. 

If interested, please share your resume along with the following details

1)   Notice Period

2)   Current CTC

3)   Expected CTC

4)   Years of exp in Oracle Cloud Planning

5)   Any offers in hand

Thanks & Regards,

LION & ELEPHANTS CONSULTANCY PVT LTD

SINGAPORE | INDIA

Job Responsibilities:

The role is responsible for designing, coding, and modifying web apps, from layout to function and according to the specifications. Integrating data from various back-end services and databases.

Job Duties

• Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.

• The position requires constant communication with colleagues.
• Experience in working with distributed environments

• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and API.

Skills:

Proven working experience (2 years) in:

• Node.js

• Angular

• React

Job Description:

1. Achieving enrolment targets (End to End sales)

2. Lead generation through cold calling.

3. Identifying suspects and prospects.

4. Meeting & Counselling prospective students (mostly working executives in various industries).

Location: Mumbai (Chembur, Goregaon)

Experience: 0-3 Years Inside Sales (Ed Tech is a plus)

One who have sold technical cources would be preferred

CS/IT Freshers with Excellent communication skills would be considered

Salary Range: 40-50k per month + Monthly Incentives

Job Role & Responsibility:

VMWare NSBU HCX team is looking for passionate engineers with a startup mindset and ready to solve business problems by applying technical engineering knowledge. You will be a part of enterprise class HCX cloud mobility platform to help customers solve datacenter evacuation, consolidation and hybrid cloud use cases. You’ll be part of a dynamic engineering team where a passion for innovation is a key to address technical problems, improve performance and scalability and focus on continuous improvement is of paramount importance. You will be a part of R&D development team focused on various aspects of HCX ranging from workload mobility to networking in the context of hybrid cloud paradigm. As part of the job, you will work with senior architects and other engineers of the team to deliver world class enterprise class product.

Required Skills:

• Background with Computer Science fundamentals (based on a BS or MS in CS or related field) with 4+ years of substantial professional experience
• Strong programming skills in Java/Go/Python
• Knowledge of distributed systems
• Understanding of Micro Services architecture, REST APIs Design and Development 
• Understanding of Kubernetes, Kafka, No-sql, Java/Sprint, Client MVC
• Exposure to one or more UI technologies
• Organized and passionate about details; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment

Preferred Skills:

• Strong knowledge about virtualization, and/or container technologies
• Experience in SDN/Networking/Network Management domain is added plus
• Exposure to AWS, Azure is added plus