Sr. Data Engineer

 Customer Success Intern

TerraTern is seeking a motivated Customer Success Intern to drive client satisfaction, retention, and growth. This role focuses on building strong customer relationships, resolving challenges, and identifying upsell opportunities while maintaining a high standard of service.

Key Responsibilities

• Testimonial Collection: Proactively gather and manage client testimonials, case studies, and feedback to showcase success stories.
• Problem Solving: Address customer issues promptly, troubleshoot challenges, and deliver actionable solutions to ensure seamless experiences.
• Upsell/Cross-Sell: Identify opportunities to expand client accounts by promoting additional products or services aligned with their needs.
• Communication: Maintain regular touchpoints with clients via calls, emails, and meetings to understand their goals and ensure alignment.
• Customer Service: Provide end-to-end support, including onboarding, training, and ongoing assistance, to maximize product adoption and satisfaction.

Requirements

• 0-1 years in customer success, account management, or related fields.( Freshers can also apply)
• Strong problem-solving skills with a track record of resolving complex client issues.
• Experience in upselling/cross-selling within a B2C environment.
• Excellent verbal and written communication abilities.
• Customer-first mindset with a focus on building trust and long-term relationships.

Preferred Qualifications

• Familiarity with CRM tools like Salesforce or HubSpot.
• Background in SaaS, tech, or immigration services.

What is TerraTern?

We at TerraTern believe borders should not surround your dreams. Our mission is to make global mobility achievable for everyone. Whether you are in the process of studying abroad, pursuing a business venture, or going back to see family and be reunited, our experienced team helps you on the journey with end-to-end support.

We are not just another consultancy firm; we are a change-making powerhouse and a hope guiding global success seekers.

Job Title: Backend Developer

Experience: 2+ Years

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and

sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

• Determines technical feasibility of features or solutions by evaluating problem, customer

requirements, possible solutions and technology requirements.

• Exercises judgement in prioritizing tasks and selecting methods and techniques for obtaining solutions.

• Create low-level design of modules of a software application through proper documentation and

diagrams.

• Develops software solutions by studying requirements, clarifying customer/user needs, analysing data

and processes and following established software development practices and processes.

• Develops proof of concepts for technical evaluation and early customer feedback

• Updates and shares knowledge by studying state-of-the-art development tools, programming

techniques, and computing technology; reading professional publications

• Networks with internal and external personnel in own area of expertise.

Skills:

• Good command in JavaScript/TypeScript. Knowledge of Java/Python will be a plus.

• Experience in Debugging/troubleshooting TypeScript code.

• Experience in API development (REST/GraphQL etc)

• Experience in development of Web and Mobile(android/iOS) applications

• Exposure of Parallel and Asynchronous programming

• Experience in writing Unit tests (Jest or any similar framework)

• Should be proficient in relational Database concepts (Postgres etc.)

• Knowledge of Non-relational Databases would be a plus.

• Good Understanding of Object-Oriented Programming Concepts.

• Good Understanding of Design Patterns.

• Good command of Data structures, Algorithms and Complexity.

• Good at problem solving and analytical skills.

• Experience with Source Code Versioning systems (Git etc)

• Understanding of Micro services Architecture would be a plus

• Expertise with NodeJS (extensively using ExpressJS) and databases like MongoDB or MySQL
• Comfortable with developing MVC architecture-based code
• Skilled in implementing security features across the applications and components
• Skilled with code optimization techniques
• Strong troubleshooting techniques
• Strong defect resolution process for minimized latency
• Familiarity with confluence management like JIRA/Trello/Youtrack

• Networking fundamentals, prior working experience in network technologies and protocols
• Tools usage - Code quality, Memory/CPU profiling tools
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle, docker container usage and LDAP is a plus

INTERESTED IN TELE MARKETING / TELE CALLING.

MANAGE DAILY WORK REPORT

CREATE DEALER AND DISTRIBUTION NETWORK

READY TO ACHIEVE YEARLY TARGET

WORK IN TEAM.

7+ years of experience with Design, development & architecture.

• Experience in software development with minimum 3 plus years of architecture experience.
• Experience in Core JAVA 8
• Experience in Java J2EE, Microservices
• Experience in Java - Spring, Java - SpringBoot, GCP , Hibernate,JDBC
• Experience in Multi-threading, Performance and Scaling is a plus
• Have used the RDBMS and NoSQL databases like MySQL/Oracle, MongoDB, Cassandra, Neo4J Risk for production ready software’s
• Cloud Native application design experience is a plus
• CICD – Release Pipeline experience
• Experience in application of principles of Architecture Design
• Experience building large scale, high performance distributed systems
• Strong understanding of modern development techniques and processes such as Dev Ops /Cloud
• Promoter of Agile/Scrum, TDD and CI/CD best practices
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with Delivery managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

Job Brief:

You'll be joining Mindtickle’s InfoSec and Compliance team, which is responsible for various functions related to Security, Privacy, and Compliance around Mindtickle's rapidly growing cloud platform. You'll play a crucial role in all our compliance & information security initiatives, including but not limited to those arising from regulations (e.g., GDPR, CCPA, UK DPA 2018, FINRA), audit requirements (e.g., SOC 2, HIPAA), and customer/ prospects requests (typically large enterprises).

As Data Privacy & Compliance Manager, you will champion the highest data privacy standards and drive forward compliance across all of Mindtickle. Crucial to this role will be an expert knowledge of international data protection laws and a proactive and pragmatic approach towards data privacy and compliance. 

Key Responsibilities:

• Act as the single point of contact for all privacy-related topics, including communication with customers and prospects, including RFPs, emails, or privacy calls

• Closely working with the internal legal team and external legal counsel to support the review of third parties/customer data processing addendums (DPAs), standard contractual clauses, contracts, and other data protection agreements

• Maintain the data protection terms agreed with customers in a contract management software

• Perform due diligence of new third parties and periodic risk review of existing third parties, including processes around sub-processors

• Support in other industry compliance projects such as ADA, Section 508, WCAG, FINRA, 21 CFR Part 11, etc.

• Lead the assessment of new legislation or other regulatory changes (GDPR, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP) and make recommendations as necessary to ensure that risks are mitigated as well as ongoing compliance

• To work flexibly and collaboratively across all teams in the organization while driving privacy & compliance-related projects, including sales, customer success, product, and engineering

• Own internal and external privacy audit projects, including planning, scoping, need analysis, ongoing project management, and communications with all relevant stakeholders

• Onboard privacy solutions, design, build and deploy data privacy programs on the solutions to ensure compliance with privacy requirements

• Maintain Records of Processing Activities (ROPA) and ensure Privacy By Design for new features/changes in the platform

• Undertake all other reasonable and related tasks associated with this role
  
  

Desired Qualification:

• 5-10 years of experience in data privacy and compliance, with exposure to cloud software platforms

• Extensive experience in data protection and knowledge of relevant legislation, including GDPR, Standard Contractual Clauses, Transfer Impact Assessment, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP, etc.

• Certifications such as CIPP/E, CIPP/US, CIPM, CIPT, etc., are preferred

• Specialist knowledge in a relevant area, e.g., data security and individual rights requests

• Excellent communication, interpersonal, project management, and issue resolution skills

• Excellent analytical skills, organizational skills, ingenuity, and the ability to work as part of a team

• Experience in managing privacy audits and risk management processes

• Demonstrated ability to learn quickly, take the initiative, and drive complex projects

Technical Competencies 

• Experience in testing web-based applications.
• Experience in Systems Integration Testing and System Testing
• Understanding of SDLC models like Waterfall, Agile
• Knowledge of testing process and activities (STLC)
• Automotive domain knowledge will be a huge advantage
• Ability to excel in usage of different tools
• Experienced in creating and developing Test Plan, Test Cases, Test Scripts, Test Reports, and

Defect Reports for Manual tests and Automated tests. 

• Extensively performed Functional, System, Regression testing, and Sanity testing
• Experience in Defect Tracking tools such as HP ALM Quality Center, Rational Clear Quest, JIRA

&         DevOps. 

• Strong skills in test planning/designing/execution and analyzing user requirements as well as

                writing Test scripts for usability and GUI testing apart from functional testing 

• 1-4 years of End to End application testing experience
• Experience or thorough understanding of Automotive industry and processes followed.
• Experience/knowledge in Automation Testing using Selenium Web Driver, QTP, IDE etc
• Experience/knowledge in Performance Testing using tools such as Load Runner, JMeter.

Experience 

• 2-4 years of Functional Testing (Manual) experience
• 2-4 years of AGILE experience
• 2-4 years of hands on experience in all types of Black Box testing (Smoke, Sanity, System,

Integration, Regression, UAT) 

• Automotive domain knowledge preferred and will be an added advantage
• Immediate joiners preferred

Name - http://www.savvologygames.com">Savvology Games

Location - WeWork, Spectrum Towers, Malad, Mumbai

About Savvology - There is a lot of luck involved in most of the mainstream real-money games (Poker, Fantasy, Ludo, Rummy) which makes it hard to win anything. We want to create pure skill-based strategy games (no luck factor), where you can control your outcome better. What’s more, more than 50% of the players win! We make use of Game Theory (the science of decision-making) to come up with games that are so simple that even a 5-year-old can play. Our vision is to encourage people to make better decisions through gamification.

Job Brief

We are looking for an experienced and self-driven Backend Developer to join our young team. You will be responsible for all the server-side logic of our games, ensuring a smooth, glitch-free gaming experience. You have to minimize downtime, crashes, and other bugs and capture & store data correctly for further analytics. You will be working alongside a dynamic team of IITian founders, engineers, designers, and marketers, so there is a lot of scope for learning and growth. 

We’re a young, passionate team looking to make a dent in the gaming space. We work hard, but we party harder (beer/pizza every Friday night). If you love challenges, playing games, and building innovative products from scratch, we’d like to meet you.

Responsibilities

• Build robust backend systems that do not break down.
• Write clean and reusable code for future use and ease of understanding
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Give inputs on how to develop new features in the most cost and effort-economical way
• Implementation of security standards, data protection, and privacy protocols
• We want to be a data-driven company. Gather data (events, clicks, behaviors) to facilitate analytics by the Product and Marketing teams
• Create dashboards where all key metrics and data is visible at a glance
• Implement and maintain an SEO-friendly website

Skills

• 3+ years of proven work experience as a Full-Stack / Back-end developer
• 2+ years of NodeJS experience
• 1+ years of ReactJS experience
• Proficient in MySQL and database design and schemas
• Familiarity with ELK stack. Hands-on project experience will be preferred.
• Website development. Should be well-versed in HTML / CSS / Javascript
• Ability to understand business requirements and translate them into technical requirements

Requirements

• Should be a team player and have a problem-solving attitude.
• Should show initiative and be opinionated. We don’t want a yes-man. [MUST] 
• Computer Science or a relevant degree from a reputed university is a plus but NOT mandatory
• Brownie points if you’ve worked on / developed a mobile game before

What you can expect at Savvology Games

• A cool work atmosphere complete with flexible working hours, unlimited coffee, fruit water, games (Foosball, Table Tennis, Pool, Carrom, Board Games, Cards…). Time will fly.
• A hockey-stick trajectory for growth professionally
• Fun people who you’ll want to hang out with after office hours too :)
• Lots of treats - Did we mention beer/pizza every Friday?

Counseling the students over the study abroad options.

Handling enquiries and getting the enrollments done .

Achieving monthly sales targets, cold calling.

Work Schedule: 6 days a week (including weekends), any 1 fixed weekly off.

11am-7pm / 12pm - 8pm - Mon to Fri

10am to 7pm / 11am to 8pm - Sat n Sun