Duckcreek Data Insight Developer

Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

• Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato 
• Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
• Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
• Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
• Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
• REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
• Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
• Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
• Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
• Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

• Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
• Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers. 
• Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
• Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

AI / LLM integration 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team. 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

Build & Integrate 

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
• Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
• Troubleshoot complex issues across the full stack and document root cause findings clearly 
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

Operate & Improve 

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
• Write and maintain documentation for systems, workflows, business rules, and solution designs 
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered. 
• Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

WHAT TO EXPECT WORKING HERE 

• A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel 
• Exposure to production AI/LLM systems, not just theoretical discussions about AI 
• A culture that values root-cause thinking and good documentation over heroics and quick fixes 
• Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
• Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 

● 5+ years of experience as a Data engineer or related role.

● 5+ years of experience in application development using Python

● Strong experience with SQL and good to have NoSQL.

● Experience with Agile engineering practices.

● Preferred experience in writing queries for RDBMS, cloud-based data warehousing solutions like

Snowflake.

● Ability to work independently or as part of a team.

● Experience with cloud platforms, preferably AWS, is good to have

● Experience with ETL/LT tools and methodologies.

● Experience working on real-time Data Streaming and Data Streaming platforms

**Candidates from Dehradun or nearby locations are preferred**

Notice period: Immediate to 30 days

About the Job:-

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.

➜ Responsibilities:-

1. Design, code, test and manage various applications

2. Collaborate with the engineering team and product team to establish the best products

3. Follow outlined standards of quality related to code and systems

4. Develop automated tests and conduct performance tuning

➜ Requirement:-

• Proficient ASP.NET/.NET CORE, Web API, MVC, Entity framework and MS SQL/MySQL is mandatory.

• Experience with HTML5/CSS3, JavaScript/jQuery, Angular; web-service: SOAP, RESFUL, MVC API

• Willing to learn new technologies

• Have good knowledge or experience with Agile/SCRUM development method

• Detail oriented, self-motivated and disciplined, with the ability to complete assigned tasks with minimal oversight in a professional and timely manner is a must

Job Description:

• Excellent troubleshooting and communication skills
• Participate in requirements analysis and give estimates for development.
• Collaborate with internal teams to produce software design and architecture
• Client handling experience
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Ability to work as a team player also as an individual contributor.
• Understanding of Scrum, Agile and Agile processes.

Required Knowledge, Skills, and Abilities:

• 3+ years of C#, .Net core, ASP.NET MVC professional development experience
• Candidate should have  hands-on with Logic App, Function App, Azure Function
• Working experience on SQL Server and No SQL Database
• Experience in ORM like LINQ & Entity Framework
• Knowledge of the NoSQL Database will be a great advantage.
• Great analytical skills and logical reasoning.
• Thorough understanding of object-oriented programming concepts, and data structures.
• Experience designing and consuming REST APIs
• Experience in JavaScript, jQuery or related frameworks.
• Knowledge of Code Repository systems including GIT, Github & SVN
• Should have strong practical knowledge of API Management Services (APIM)
• Good to have: Angular JS, React JS or any other frameworks.

Tools :  Visual Studio ,Visual studio code ,SQL server management studio, swagger and postman tool
Educational Qualification: BE, MCA OR Msc IT

https://www.oziva.in/">OZiva is India's leading clean, plant based nutrition brand, combining modern science and ancient Ayurveda. We aim towards driving the paradigm shift from curative health care to preventive healthcare by focusing on the two fundamental pillars of fitness - nutrition and exercise.

OZiva is a startup founded by IIT, INSEAD and Mumbai University alumni with an existing vision to help people lead a healthier and better lifestyle.

We run a powerful, high impact, fast paced operation with cutting edge technology and good old-fashioned passion for making people healthier and fitter.

• Work with product managers to understand product requirements and make them live.
• Ownership of end to end development

• Startup mindset of getting things done and focussing on business goals
• Proven problem solving skills
• 3+ years Hands on experience in designing and developing applications using server side technology (Java, Spring Boot / Node.js, Express)
• Excellent knowledge of Relational Databases, SQL and ORM technologies
• Good knowledge of design patterns
• Proficiency in REST architecture
• Experience with test-driven development
• Experience with Git/CI/CD/Gradle/Maven
• Inclination towards writing quality and performant code

• Experience in Agile development
• Performance tuning, testing, refactoring and automation
• Experience working with AWS Cloud and Devops technologies (terraform , cloudformation, ansible)
• Experience running a production environment

Minimum of 4+ years of experience in Java development

• Experience delivering Services (REST, SOAP) and Web applications in Micro services architecture
• Experience developing and deploying Java solutions to cloud
• Experience in Spring Boot and components of Spring framework
• Experience in a JavaScript framework such as Angular or React
• Experience in TDD using Junit or similar frameworks

·       Experience in Design Patterns and service oriented architectural principles, Data structures and Algorithms.

·       Individual should be an active participant in the product design and code reviews for self and team and can competently review any aspect of their product or major sub-system.

·       Experience in SQL, Unix skills.

·       Good communication Skill

What you need to have:

We are looking for a Backend Developer who has 4-6 years of experience in designing, developing, and implementing backend services using Python and Django.

- Responsibilities-

- Design highly scalable, testable code and follow Test Driven Development methodology 

- Able to write well-organized, modularised code with test cases.

- Contribute to the design and architecture of our backend APIs and deployment of microservices

- Ensure adherence to engineering best practices and maintain the overall quality of our codebase.

- Work with the product team to translate powerful ideas into everyday business value.

- Skills-

- Back-end programming language: Python

- Familiarity with Django or Flask framework

- Familiarity with AWS and Elastic Search

- Experience in SQL and NoSQL databases with an insight into various data modeling use cases

- Experience with system & unit testing

- Familiarity with containerized deployment

- Proficiency with Git

- Sound with data structures and algorithms and have a good understanding of design patterns, software architectures