Data Engineering Manager

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Customer Support Executive

Homes247.in is seeking active and cheerful Female Customer Support Executives for our Bangalore Branch. The candidates must have excellent communication skills and persuasive skills.

Be a part of India's Favourite Real Estate Portal and scale up your career with the best.

Qualifications (FEMALE CANDIDATES ONLY)

PUC/ Any Degree

1-3 years experience 

Leadership 

Pleasant Personality & Voice

Enthusiasm

Communication and Negotiation Skills

Punctual and Dedicated

 Job Description

Contact potential or existing customers to inform them about multiple projects and service

Good knowledge about the locations in Bangalore is preferred

Direct prospects to the field sales team when needed

Ability to form and lead CSE Teams

Handle grievances and follow up customer requirements

Keep records of calls and sales and note useful information

Explain about the project or the brand to the customers.

PAY-SCALE - BEST IN INDUSTRY

 Come and Be a Part of India's Favourite Property Portal and scale up your career with the best!

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Job Description :

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities And Duties :

- Must have built at least one Android, or iOS, app with Flutter or Hybrid Framework.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, Node js and Amber.
• Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.
• Familiarity with database technology such as MySQL, PostgreSQL, Express, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Job Title

Senior Frontend Developer (SDE-2)

Responsibilities:

• Collaborating with the UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
• Taking responsibility for all front end development on a project
• Taking initiatives to build better and faster solutions to the problems of scale 
• Adhering to style standards on fonts, colors and images
• Mentoring junior devs and helping them out with bugs
• Taking initiatives to improve the codebase, DX, abd performance
• Building out UI from design mockups & conducting layout adjustments based on feedback from users
• Being on production support 

Requirements:

• Knowledge of and experience in advanced Javascript framework: ReactJS, AngularJS, and VueJS
• 3-5 years of overall experience
• Familiarity with common Javascript Libraries such as jQuery would be a plus
• NodeJS knowledge is a plus
• Knowledge about UI testing automation
• UI Performance: should have hands on experience of optimizing page load, rendering, and caching
• Sense for appeal & aesthetics from a usability perspective

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Skills

REACT.JS, FRONT END, LEADERSHIP SKILLS

Greetings from Meritnation !!!

About Meritnation

With millions of students across 9 countries, we are India's leading online learning portal for school children. Meritnation is a part of Info Edge India Limited, the company behind Naukri.com, 99acres, Jeevansathi, etc. Meritnation cater to course offering for class 1 to 12 and entrance examination (engineering and medical) segment. The company has subscribers PAN India as well as in the Mid-East and has offices across 10 cities in India.

Please visit http://www.meritnation.com/">www.meritnation.com to know more about the Company.

Designation: BDM, Marketing

Role:

We are looking for a candidate who will drive regional marketing activities in the specified zone. The candidate will work closely with the regional marketing teams to drive high quality user acquisition across the specified cities. The ideal candidate should be well versed with negotiation, operations and should have good leadership skills. The candidate should have experience in managing teams and in data driven marketing. Understand the business needs of the company to plan and execute scalable marketing activities in the specified zone.

Key Responsibilities:
The goal will be to manage marketing activities like BTL events, local partnerships, corporate alliances and sponsorship opportunities in the specified zone. The marketing activities will be conducted across the following channels schools, apartments, corporate, popular areas (mall, amusement parks).

1. Manage a team of 8-10 marketing executives and team leaders across different cities to drive lead generation campaigns.
   2. Work closely across functions like sales, supply chain and finance to drive the marketing objectives of the company.
   3. Plan and manage schools as a lead generation channel by liaising with third parties and in-house team.
   4. Prospect, structure, negotiate and build long term relationships with partners, vendors and other external agencies.
2. Conducting in-house seminars to enhance enrolment opportunities
   6. Generate a steady flow of leads according to requirement.
   7. Manage cost and efficiency of leads.
3. Taking care of infrastructure requirements

Industry Type : Education / Teaching / Training

Functional Area : Sales, Retail, Business Development

Role : Sales/Business Development Manager

Employment Type : Full Time, Permanent

Key Qualifications:

BE/B.Tech/B.Com. from top universities

MBA/PGDM from Tier 1 Business School preferred

4+ years of work experience in Sales/Marketing

Working Days- 6 (Saturday & Sunday Working; Week Off-Monday)

Remuneration: Fixed Salary (based on experience, candidature and current salary) + Incentives + Mediclaim + Conveyance + Retirement Benefits (Leave Encashment, Gratuity) based on the statutory parameters.

Specific Consideration:

- Good communication & convincing skills.

- Must be comfortable for travelling.

• Make Outbound Calls to Prospects
• Explaining the services of Hedgehomes over call and in person to the clients
• Assissting the Prospects in site visits to various real estate projects briefing them about the pros and cons of individual location and project.
• Analysing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Maintaining Proper Follow up with the prospects and updating it on cloud based CRM.