Data Engineering Manager

5+ years of experience designing, developing, validating, and automating ETL processes 3+ years of experience traditional ETL tools such as Visual Studio, SQL Server Management Studio, SSIS, SSAS and SSRS 2+ years of experience with cloud technologies and platforms, such as: Kubernetes, Spark, Kafka, Azure Data Factory, Snowflake, ML Flow, Databricks, Airflow or similar Must have experience with designing and implementing data access layers Must be an expert with SQL/T-SQL and Python Must have experience in Kafka Define and implement data models with various database technologies like MongoDB, CosmosDB, Neo4j, MariaDB and SQL Serve Ingest and publish data from sources and to destinations via an API Exposure to ETL/ELT with using Kafka or Azure Event Hubs with Spark or Databricks is a plus Exposure to healthcare technologies and integrations for FHIR API, HL7 or other HIE protocols is a plus

Skills Required :

Designing, Developing, ETL, Visual Studio, Python, Spark, Kubernetes, Kafka, Azure Data Factory, SQL Server, Airflow, Databricks, T-SQL, MongoDB, CosmosDB, Snowflake, SSIS, SSAS, SSRS, FHIR API, HL7, HIE Protocols

 Customer Success Intern

TerraTern is seeking a motivated Customer Success Intern to drive client satisfaction, retention, and growth. This role focuses on building strong customer relationships, resolving challenges, and identifying upsell opportunities while maintaining a high standard of service.

Key Responsibilities

• Testimonial Collection: Proactively gather and manage client testimonials, case studies, and feedback to showcase success stories.
• Problem Solving: Address customer issues promptly, troubleshoot challenges, and deliver actionable solutions to ensure seamless experiences.
• Upsell/Cross-Sell: Identify opportunities to expand client accounts by promoting additional products or services aligned with their needs.
• Communication: Maintain regular touchpoints with clients via calls, emails, and meetings to understand their goals and ensure alignment.
• Customer Service: Provide end-to-end support, including onboarding, training, and ongoing assistance, to maximize product adoption and satisfaction.

Requirements

• 0-1 years in customer success, account management, or related fields.( Freshers can also apply)
• Strong problem-solving skills with a track record of resolving complex client issues.
• Experience in upselling/cross-selling within a B2C environment.
• Excellent verbal and written communication abilities.
• Customer-first mindset with a focus on building trust and long-term relationships.

Preferred Qualifications

• Familiarity with CRM tools like Salesforce or HubSpot.
• Background in SaaS, tech, or immigration services.

What is TerraTern?

We at TerraTern believe borders should not surround your dreams. Our mission is to make global mobility achievable for everyone. Whether you are in the process of studying abroad, pursuing a business venture, or going back to see family and be reunited, our experienced team helps you on the journey with end-to-end support.

We are not just another consultancy firm; we are a change-making powerhouse and a hope guiding global success seekers.

Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR

Demonstrated Skills: 

• Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards 

• Should have good typing speed of 25 wpm 

• Should ensure 100% attendance. 

Sr. Executive - AR:-

Demonstrated Skills:

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Typing skills should be at min 30 wpm 

• Should ensure 100% attendance. Should not have any unapproved absenteeism 

• Ensure required quality standards.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.

About this roll* (Responsibilities) 

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplift
• Balance feature development speed and reliability with well-defined service level objectives

Troubleshooting and Supporting Escalations:

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
• Implement strategies to increase system reliability and performance through on-call rotation and process optimization
• Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again

Do you have the right ingredients? (Requirements)

• Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
• Polyglot technologist/generalist with a thirst for learning
• Deep understanding of cloud and microservice architecture and the JVM
• Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
• Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
• Experience with cloud computing technologies ( AWS cloud provider preferred)

Bread puns are encouraged but not required

Backend Developer - Node.JS - AirFi

AirFi is a market leader in providing portable Onboard Passenger Entertainment and Mobile Crew Sales Solutions to various passenger travel segments. Founded in 2011 in The Hague, Netherlands - AirFi is the world's fastest-growing company in mobile InFlight Entertainment space and in providing ancillary sales solutions to enterprise customers.

AirFi brings disruptive innovations in a cost-effective manner to the airline cabin and other modes of passenger transport mediums and is making thousands of passengers and crew happy every day all over the globe!

Your key responsibilities

• Responsible for ideating, designing, developing, and supporting the backend services of AirFi web apps for different modes of passenger transport including major airlines across the world.
• Manage your components independently, including but not limited to: gather requirements; communicate design decisions to cross-functional teams including data science, engineering, analytics, and operations; proactively seek user feedback.
• You will help AirFi to quickly iterate and scale web app development to different segments of customers with standard processes, automation, monitoring, and rapid quality assurance.
• Proactively monitor the web apps space for continuous improvements and optimisations, looking for new opportunities and challenges.

What we look for

• Exposure to product development, self-driven, highly motivated and you must be independent in managing on your own components or features
• You must be extremely collaborative and enjoy working cross-functionally with other engineers, designers, and stakeholders
• You must possess an affinity for metrics and analytics - You must be proactive and must move fast or pivot to meet the changing needs of the product
• You are a problem solver and can use everything from front end to command-line tools to help you identify and fix issues.
• You should be diligent, thoughtful, have an eye for detail and have great oral and written communication skills
• Work with product and engineering teams on different data driven products and help drive/implement the Data flows for the same.
• Designing, integrating and documenting technical components for seamless data extraction and analysis

Must have technical skills

• MUST: Experience in Javascript or any modern-day JS frameworks - 7+ years
• Experience NodeJS, MongoDB or any other NoSQL DB - 7+ years
• Experience on building RESTful services and MVC patterns - 5+ years

You get bonus point for

• Responsive web-frameworks (e.g. Foundation, Bootstrap)
• Experience in AngularJS, React, etc - 2+ years
• Linux skills (we run on embedded Linux)
• Expertise HTML5, CSS,
• Experience on Cloudant, AWS, GCP etc.

• Experience on eCommerce or payments related domains

We promise to provide opportunities that not only satisfy your creative instincts but also let you make a significant impact on the products that we create and ultimately the business we are in. We provide a great platform to take up multiple roles based on individual interests or skills and collaborate with different global teams. We boast of a professional, fun work environment with a flat hierarchy and super supportive people to work with. We also encourage a work culture where - no idea is a bad idea and the team can shout it out to be heard!

Some of our benefits that our employees cherish:

• Flexible work timings, remote working and work from home options
• Liberal employee policies including genuine open-door policy and special focus on keeping the work culture non toxic
• A very liberal leave policy that includes paternity, adoption and sabbatical leaves
• We provide Skill enhancement sponsorships
• Celebratory team events, regular team virtual GupShups and fun engagement activities including the annual team (destination) meetings and the annual family gala dinner!
• Meal coupons and random gift vouchers
• Career longevity perks and so on!

When we're in office some of the things that make AirFi an interesting place to work are - healthy breakfast, snacks and a fully loaded pantry (read: health alert!); we try to keep AirFi as a fun place to work at and have interesting team activities on Fridays with occasional beers. 

You get the opportunity to work and socialise with our global team when they visit or when you visit our customer offices/hangers. Last but not the least, in case you are an aviation geek - the opportunity to be on test flights and learn how the aviation industry works!

• https://www.linkedin.com/company/airfi">LinkedIn
• https://www.facebook.com/AirFi.aero">Facebook
• https://twitter.com/airfi_aero">Twitter
• http://airfi.aero/">Website

Strong proficiency with one of the Vue.js, Angular JS, React JS JavaScript Techologies
2. Knowledge of Node.js and frameworks available for it , such as Express JS, Strong Loop, etc
3. Understanding the nature of asynchronous programming and Promises and its quirks and workarounds
4. Good understanding of server-side templating languages (such as Jade, EJS, etc depending on your technology stack)
5. Good understanding of server-side CSS pre-processors such as Styles, Less
6. Basic understanding of front-end technologies, such as HTML5, CSS3, and Bootstrap
7. Understanding accessibility and security compliance
8. User authentication and authorization between multiple systems(Internal or Third party), servers, and environments
9. Integration of multiple data sources and databases into one system
10. Understanding fundamental design principles behind a scalable application
11. Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
12. Implementing automated testing platforms and unit tests
13. Proficient in code versioning tools, such as Git or TFS

Job Description

The candidate must have ability to deliver the project alone or with the help of junior programmers. The candidates must have good communication skills to communicate with the clients and in-house cross-department team members.

Have sound knowledge in MVC Frameworks, Database Structure, CMS & eCommerce Development. Able to write clean code that follow industry standards and scalable. 

 Experience in Agile development process & Complete SDLC.

Skills-
Good experience into Core PHP - framework like Codeigniter.

Knowledge of HTML,Jquery, CSS, JavaScript, CSS, AJAX, MySql etc

Responsibilities and Duties

• Must be self-driven and highly organized.
• Design, code, test, debug and document software according to the functional requirements.
• Strong Logical Programming Skills required.
• Must have good communication skill.
• Self-starter and effective team player.
• Team leading and client interaction exposure would be an added advantage.
• Understanding the fully synchronous behavior of PHP
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes