Solution Architect/Technology Lead – Data Analytics-Mumbai

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.

We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.

If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

Job Title: IT Sales Executive

Company: ITIO Innovex Pvt. Ltd

Location: Kaushambi, Ghaziabad (nearby metro)

About Us:

ITIO INNOVEX PVT. LTD. is a Custom Web and Mobile App Development Company. We are a team of domestic and international skilled developers who have broad knowledge in a wide range of technologies and frameworks for web and app designing and development.

 We are seeking a dynamic and results-driven IT Sales Executive to join our team. The ideal candidate will have a strong background in IT software sales, excellent communication skills, and a good understanding of AI and internet technologies.

Key Responsibilities:

• Sales & Business Development: Identify and pursue new business opportunities to meet or exceed sales targets.
• Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing solutions that align with their business goals.
• Product Knowledge: Demonstrate in-depth knowledge of AI technologies, software solutions, and internet services to effectively communicate value propositions to clients.
• Sales Presentations: Conduct product demonstrations, technical presentations, and workshops to prospective clients.
• Negotiation & Closing: Handle negotiations and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Market Analysis: Stay updated on market trends, competitive landscape, and industry developments to identify new opportunities and challenges.
• Customer Support: Provide post-sales support and ensure smooth implementation of solutions, addressing any technical queries or issues.

Qualifications & Skills:

• Experience: 2-3 years of hands-on experience in IT software sales.
• Technical Knowledge: Good understanding of AI technologies and internet-related products/services.
• Communication: Fluent in English, with excellent verbal and written communication skills.
• Sales Skills: Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Interpersonal Skills: Ability to build and maintain strong client relationships.
• Problem-Solving: Strong analytical and problem-solving skills.
• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration).

Responsibilities:

• Be the analytical expert in Kaleidofin, managing ambiguous problems by using data to execute sophisticated quantitative modeling and deliver actionable insights.
• Develop comprehensive skills including project management, business judgment, analytical problem solving and technical depth.
• Become an expert on data and trends, both internal and external to Kaleidofin.
• Communicate key state of the business metrics and develop dashboards to enable teams to understand business metrics independently.
• Collaborate with stakeholders across teams to drive data analysis for key business questions, communicate insights and drive the planning process with company executives.
• Automate scheduling and distribution of reports and support auditing and value realization.
• Partner with enterprise architects to define and ensure proposed.
• Business Intelligence solutions adhere to an enterprise reference architecture.
• Design robust data-centric solutions and architecture that incorporates technology and strong BI solutions to scale up and eliminate repetitive tasks

Requirements:

• Experience leading development efforts through all phases of SDLC.
• 5+ years "hands-on" experience designing Analytics and Business Intelligence solutions.
• Experience with Quicksight, PowerBI, Tableau and Qlik is a plus.
• Hands on experience in SQL, data management, and scripting (preferably Python).
• Strong data visualisation design skills, data modeling and inference skills.
• Hands-on and experience in managing small teams.
• Financial services experience preferred, but not mandatory.
• Strong knowledge of architectural principles, tools, frameworks, and best practices.
• Excellent communication and presentation skills to communicate and collaborate with all levels of the organisation.
• Team handling preferred for 5+yrs experience candidates.
• Notice period less than 30 days.

We are now looking for,

Senior SW Developer – IoT Platform Development

to join the team of experts at the KONE Services & Solutions R&D. You will work together with other professionals to develop advanced KONE digital solutions that leverage the latest in cloud and connectivity technologies.

You are a cloud development expert who is passionate about designing and implementing solutions for our connectivity solutions. You are familiar with the software development patterns and can turn the architectural plans to concrete SW designs. You understand and appreciate the modern SW development practices. You work at your best when you are working with people, and you enjoy helping others.

You will work in a key role inside our Agile SW development team. Your closest colleagues will be other developers, test professionals and the PO of the team. You will be part of KONE Technology and Innovation unit’s IoT Tribe.

Main responsibilities include,

• Producing more efficient software designs for new features in our IoT platform tribe
• Developing clean and efficient code based on the specifications.
• Unit and Integration Testing for the developed code and integrate with code coverage tools.
• Verify and deploy programs and systems
• Recommend and execute improvement for the existing offerings from the IoT platform.
• Create technical documentation for reference and reporting.
• Participating in knowledge sharing and demos

To be successful in this role,

• Having a degree in Computer Science or equivalent with minimum 5+ years of relevant working experience.
• More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS with IoT domain.
• Having hands on development experience with Java, Node JS and TypeScript.
• Experience working with MVC, WEB API, RESTful services with IoT domain

• Team player with capabilities to take the lead and develop own competencies around the core knowledge is a must.
• Understanding of React JS is an added advantage.

• Strong experience with Serverless Cloud Compute Services with AWS or Azure

• Experience in working with AWS platform and its core services like Lambda, CloudWatch, CloudFormation, CDK, SQS, S3 etc., or its equivalent Azure services
• Understanding of Serverless design, network security, cloud design patterns, high availability and secure systems.

• Hands on experience with both SQL and No-SQL databases.
• Experience on DevOps ways of working with good understanding on CI/CD

Manager- Talent Acquisition

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role:

As a Manager -Talent Acquisition you will be responsible to take care of all the recruitment related activities for the organization both Tech and non- tech. You will also be responsible to drive the entire function independently and manage stakeholders as well. Work very closely with the HRBP to manage risk and work on succession planning. You will be the first point of contact for the probable candidates for the organization and drive the company’s brand value. 

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

• Responsible for taking care of end-end recruitment process across the organization which will include tech and non-tech roles across all job levels till on-boarding.
• Work very closely with the stakeholders to understand their requirements and work consultatively giving suggestions on market availability of talent, market dynamics, salary ranges and competitive salary packages.
• Maintain HR metrics like – Cost per hire, Quality of hire etc
• Create a continuous pipeline of candidates with passive job seekers to maintain a relevant talent pool.

Role Skills:

• 5+ years of experience in Talent acquisition with relevant industry hiring.
• Should have worked and scaled teams in startups.
• Subject matter expert in defining the roles for different line of businesses
• Independently managed stakeholders and worked closely on the hiring needs
• Excellent communication skills
• Hands on excel skills to build dashboards and excel reports.
• Bachelor’s/ Master’s degree in computer science or related streams is preferable.

• Should possess a minimum of 7-9 years of experience
• 2+ Years in Angular 4 / Angular 6 - Required
• Knowledge of Core Java
• Spring Boot - atleast 1 year experience (mandatory)
• Hibernate - atleast 1 year experience (mandatory)
• Microservices - atleast 1 year experience (mandatory)
• 3 Years in Database – Oracle/SQL – Required
• 2 Years Web API / Restful Services - Required
• 3 Years in using any of IDE (Visual Studio Code, Eclipse, IntelliJ IDEA) and debugging skills - Required
• Knowledge in using Git, SVN, Maven, Unit testing and deployment tools - Required
• Should have some experience in multithreaded/asynchronous programming – Good to have
• Knowledge on ELK Stack is good to have
• Knowledge on Angular 4/6/8+ is good to have