Data Pipeline

5 8 years of hands-on working experience in managing BAU operations with at least 2 full lifecycle projects on end-to-end Coupa implementation 2 3 years of hands-on working experience on at least 1 full lifecycle projects on end-to end Coupa Risk Assess CRA implementationsupport Leading a team that provides day-to-day functional and technical support for Coupa and CRA users resolving incidents and service requests Administer and maintain Coupa configurations including approval workflows user roles and permissions Configure Coupa to meet specific business needs and when necessary oversee the development of custom requirements change requests Monitor and troubleshoot integration jobs ensuring successful data synchronization for POs invoices suppliers and payments Collaborate with IT ERP and middleware teams to resolve integration or data flow issues between Coupa and SAP Manage and support Coupa P2P operations requisitions purchase orders receipts invoices supplier enablement and catalogs Coordinate with Coupa Support for escalation and resolution of platform issues Create and maintain support documentation process flows and configuration logs Participate in system upgrades new feature deployment and regression testing Identify recurring issues and recommend process or configuration improvements

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

Designation: Assistant Sales Manager (Back office sales) 

Location: A-10/4, MIDC Butibori, Nagpur – 441122, Maharashtra, India.

Responsibilities:

·        Responsible for entire target-based Sales of Shinex Mosaics for your assigned region.

·        It will be a Back Office Sales Job.

·        He/She will have to call the Prospective Clients and finalize the order.

·        He/She will have to build and maintain good working relationships with customers like

the Architects, Builders, Developer and Swimming Pool Contractor

·        To generate new leads while maintaining a relationship with existing clients.

·        Will be responsible for the entire target-based sales for his/her assigned region.

·        To provide complete information, guidance and support to the clients hence enhancing the relationships.

·        Identifying opportunities and strategies to increase sales.

Required Experience:

·        Education Qualification: MBA in Sales and Marketing

·        Experience: Minimum 6 months of experience required

·        Must have experience in Sales and should have excellent communication skills and convincing power.

·        Must have excellent problem-solving skills

·        Salary: INR 3.72 - 4.32 LPA (AC Bus Facility Available) + Incentives

NOTE: Incentives are over and above the mentioned CTC and they will be given separately

Experience : 10+ years

Seamedu - School of Pro Expressionism is a full fledge media school based in Pune, founded in 2008 to produce world class talent in Media & Entertainment (M & E) fields of Digital Film making, Animation, Game Design, Visual Effects, Sound Design, Broadcast Media, and Broadcast Journalism. Seamedu is the type of institute that nurtures the creativity of the students. Seamedu has been awarded by the Government of Maharashtra in IT & IT related Fields-Multi - media/ Entertainment/ Gaming. Seamedu also has campuses in Bangalore, Mumbai & Chandigarh. To know more about us, please visit – www.seamedu.com

Job Description:

Achieve admission targets

• Handling fresh enquiries (making phone calls & walk-ins)
• Follow up calls to the prospective students
• Update CRM
• Follow admission process
• Submit daily activity report to immediate superior.

Plan and execute marketing activities

• Provide presales input in terms of collecting target audience database, managing mailers/e-mailers campaign etc.
• Analysis of earlier marketing data to support fresh marketing plans
• Monitor lead generation and quality on weekly basis

Student Relations

Attendance Management

Student Relations & Grievances Handling

• Students data updation & maintenance
• Ensure to solve student queries (other than technical / functional)
• Help & support students wherever required and students grooming
• Parents interaction and coordination

Support Placement Actvities

Specific Skill Set :

• Target oriented and focused
• Good communicator (both oral and written) in English and coordination skills
• Well versed with all tools of MS office
• Self-motivated, initiator and results-oriented
• Should demonstrate positive attitude, high motivation and interpersonal skills

Experience Required: 1 to 5 years

Minimum Education Requirements: Graduate in any stream with relevant experience

Work Timings : 9:30 am to 6:30 pm

Languages : English, Hindi