Erp Consultant

Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.

Key Responsibilities:

• Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
• Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
• Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
• Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
• Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.

Requirements:

• Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
• 5–6 years hands‑on export/import operations & documentation experience.
• Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
• Proficiency in MS Office and digital transaction handling.
• Excellent communication, coordination, organizational, and time‑management skills.

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

• Order Management Support (Req 3) 

Must have skills: 

Should have experience as End user in SCM 

Expertise in Supply Chain Management (SCM) Oracle preferred  

Experience in Order Management 

• 3 Point Role Definition 

• Data validating and entry 
• Return Material Authorization (RMA) processing 
• Create internal sales orders, requisitions, ship orders and receipts 
• Inventory variance resolution / reconciliation 
• Resolve shipping and billing issues 

• Systems Access Needed 

• Oracle 
• SalesForce 
• JIRA 

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.