Supervisor

• Should have min. 1 yr. BPO Calling exp (preferably International process) 
• should have good communication
• Ready to work in rotational shift & rotational week off

Process: US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods

Work location - Quosphere Infosolutions Pvt Ltd, Mahape, Rupa Solitaire

Transport Boundaries: Dombivali, Thane, Panvel

Joining: Immediate

Benefits: Work in corporate environment, Additional shift allowances

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

JOB RESPONSIBILITIES

• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team

• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.

• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.

• Rechecking of Sales Invoice Made.

• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.

• Ensuring minimum freight charged to customers and our company from the transporters.

• Timely responding to all the dispatch-related calls, emails and queries.

• Maintaining accurate and complete data entry for the dispatch/logistics on the system.

• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

• Ensuring customer satisfaction at all levels.

• Handling and assisting other dispatch team members.

• Ensuring stocks are available as per Stock Minimum Order Level.

REQUIRED SKILLS

• Prior work experience as a Logistics and Dispatch Manager.

• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.

• Record of successful distribution and logistics management.

• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.

• Developing and communicating shipment schedules.
• Liaising with vendors and carrier services to coordinate logistics and timelines.
• Assisting customers and resolving shipment issues and complaints.
• Preparing and maintaining shipment paperwork, records, and digital databases.
• Collect shipping data from various websites/documents and enter in the database system.
• Create spreadsheets with extracted data without mistakes.
• Verify / Analyze data by comparing it to source documents, update existing data
• Performing additional duties as needed.
• Prepare daily reports/summaries and send it to Managers / TLs / Clients etc.
• Good typing/communication skills.

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience