Supervisor

Key Responsibilities

Handle export documentation in compliance with Indian customs regulations, specifically for apparel shipments

Prepare and verify documents such as:

Commercial Invoice

Packing List

Shipping Bill

Bill of Lading / Airway Bill

Certificate of Origin

Coordinate with freight forwarders, CHA (Custom House Agents), and transporters for smooth shipment execution

Ensure timely clearance of shipments and adherence to export timelines

Maintain accurate shipment records and documentation for audits and compliance

Track shipments and update internal stakeholders on status

Resolve shipment-related issues (delays, documentation errors, customs queries)

Work closely with internal teams (production, sales, warehouse) to align dispatch schedules

Required Skills

Technical Skills:

Strong knowledge of export procedures and Indian customs regulations

Experience in apparel export documentation

Familiarity with logistics processes (air/sea shipments, incoterms)

Good working knowledge of MS Excel, Word, and email communication

Experience with ERP systems is a plus

Core Skills:

Good written and verbal communication in English

Attention to detail (critical for documentation accuracy)

Problem-solving ability

Time management and ability to meet deadlines

Preferred Experience

Prior experience in a similar shipping/logistics role within an export-oriented company

Hands-on coordination with CHA, freight forwarders, and customs

The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.

Key Responsibilities

• Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
• Provide daily freight rate updates to concerned internal departments.
• Book vessels and containers in line with shipment schedules and customer commitments.
• Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
• Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
• Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
• Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
• Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
• Track shipments from origin until final delivery at destination and resolve transit-related issues.
• Handle coordination for third-party agency certifications, inspections, and related documentation.
• Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
• Identify, track, and report additional local charges and cost variations to management.
• Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
• Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
• Prepare and maintain daily, weekly, and monthly MIS reports for management review.

Reporting & Documentation

• Conduct periodic reporting of all logistics and shipment-related activities.
• Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
• Prepare reports as required by the Reporting Manager, Directors, or Managing Director.

Ad-hoc & Development Activities

• Assist in ad-hoc logistics and operational activities as assigned.
• Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
• Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.

Skills & Competencies

• Strong knowledge of logistics, shipping, and export/import procedures
• Excellent coordination and communication skills
• Proficiency in MS Excel and MIS reporting
• Good negotiation and cost-control abilities
• Strong problem-solving and troubleshooting skills
• Ability to multitask and work under deadlines

Job Title: Shipping Executive

Location: Gurgaon

Department: Shipping & Logistics

Sub-Department: Shipping & Logistics

Experience: 2 – 5 Years

Qualification: B.Com

Languages Required: English, Hindi

Job Summary

We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.

Key Responsibilities

• Prepare and manage export documentation as per Indian customs requirements for apparel shipments
• Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
• Ensure compliance with export regulations and documentation accuracy
• Maintain shipment records and update relevant systems
• Track shipments and resolve any logistics-related issues

Required Skills & Competencies

• Strong knowledge of export documentation and shipping procedures
• Familiarity with Indian customs regulations for export
• Proficiency in MS Office and basic computer applications
• Good communication skills in English and Hindi
• Ability to coordinate effectively with internal and external stakeholders

Preferred Candidate Profile

• Prior experience in shipping/logistics within the apparel industry
• Ability to work in a fast-paced environment with attention to detail 

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.