Retail Planning

Key Responsibilities

1. Supply & Demand Operations

● Build, train, and retain a robust pipeline of supply (driver-partners) to meet growing demand

across zones.

● Ensure zonal-wise fulfillment and continuous balance between supply & customer demand.

● Monitor daily operations and KPIs to ensure smooth execution and address bottlenecks

proactively.

2. Team Leadership

● Lead and mentor a team of 5–10 high-performing field executives.

● Track performance, drive accountability, and implement structured review mechanisms.

● Identify skill gaps and ensure continuous team development and motivation.

3. Community & Relationship Management

● Engage with the driver and customer communities to promote loyalty, resolve grievances,

and enhance satisfaction.

● Build and manage strong partner/customer relationships and negotiate effectively when

needed.

● Be the point of escalation and resolution for high-impact or critical issues.

4. Market & Competitive Intelligence

● Conduct detailed market mapping and competitor analysis.

● Generate actionable insights from field data to improve supply strategy, pricing, and partner

incentives.

5. Operational Excellence

● Drive SOP adherence and build efficient processes across supply acquisition, customer

onboarding, and service delivery.

● Suggest improvements based on ground-level insights and implement scalable practices.

6. Branding & Engagement

● Plan and execute BTL (Below-The-Line) marketing campaigns to increase Porter’s local

visibility.

● Collaborate with the marketing team to roll out hyperlocal promotional initiatives.

7. Retention & Growth Initiatives

● Actively engage in supply and customer retention initiatives through engagement calls,

feedback loops, issue redressals, and fulfilment tracking.

Ensure repeat usage by managing post-onboarding experiences and offering timely

interventions.

Skills & Competencies

● Excellent verbal and written communication skills in English and regional language.

● Strong sales acumen and experience in driving metrics-based performance.

● Ability to work with large data sets and generate insights; experience in Advanced Excel is a

must.

● Basic knowledge of SQL is a plus.

● Strong analytical and numerical abilities.

● Experience in managing field teams and on-ground operations.

● Proven record in community building, partner negotiation, and vendor/driver engagement.

● High level of ownership, resilience, and problem-solving mindset.

● Willingness to work on-field and manage tasks hands-on.

● Knowledge of logistics, transportation, or last-mile delivery industries is highly preferred.

Eligibility

● Graduation is mandatory; MBA or postgraduate degree is a plus.

● Minimum 3 years of experience in sales, field operations, or logistics, with at least 1–2 years

in a team lead or supervisory role.

Job Description

Duties And responsibilities

Requirement Gathering & Analysis

·      Work with clients to understand their business processes, goals, and pain points.

·      Conduct workshops to gather functional and technical requirements.

·      Map business requirements to Business Central functionalities.

Solution Design & Customisation

·      Design workflows, processes, and solutions within Business Central to meet client needs.

·      Configure Business Central modules (e.g., logistics, inventory, manufacturing/production).

·      Recommend and design customisations or integrations with third-party tools where needed.

Implementation & Deployment

·      Set up and deploy Business Central in client environments.

·      Migrate data from legacy systems to Business Central.

·      Test configurations and customisations to ensure accuracy and effectiveness.

Training & User Support

·      Provide training to end-users and stakeholders to ensure they are comfortable using the system.

·      Develop documentation and user manuals for reference.

·      Offer post-implementation support and resolve any issues that arise.

Continuous Improvement

·      Identify opportunities for process improvement using Business Central features.

·      Stay updated on Microsoft Dynamics updates and recommend upgrades or new features to clients.

Collaboration with Teams

·      Work closely with developers for custom solutions, integrations, or system extensions.

·      Collaborate with project managers to deliver implementations on time and within budget.

·      Positively contribute to pre-sales engagements, farming work to existing customer.

·      Keep awareness of budgets and aiding the Project Management Team.

·      Aid in improving delivery methodologies across the ERP delivery function.

Required Experience

·      3-8 years’ experience as a MS Business Central Consultant.

·      Ideally full project lifecycle experience as listed in Responsibilities.

·      Business Central Qualification.

·      Understanding of financial and accounting processes – an accounting/finance background will be beneficial.

·      Ideally industry experience in Production/Manufacturing/Logistics.

·      Ability to understand solution architecture of digital transformation projects.

·      Awareness / Experience of other functional areas beneficial.

·      Exceptional verbal and written communication skills.

·      Outstanding interpersonal abilities with a focus on customer service.

·      Client facing at all levels within a business.

·      Critical thinking and problem-solving skills.

·      Self-motivated with a desire and curiosity to learn.

·      Able to work within a team (virtually) or independently.

·      Able to work on multiple projects simultaneously.

·      Leading customer facing workshops and training sessions.

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

Hello All,

We are actively looking for "SAP SD Candidates" for Miracle Software Systems for Vizag location.

Position: SAP SD

Shift timings: 2 PM - 11 PM IST

Duration: Fulltime

Experience required : 6 plus years

Location: Visakhapatnam

• Devising strategies for increasing the market and market share of company's product in the given region and ensuring effective implementation of the same.
• Improving brand & credibility of the company's product in the international market via - Continuous product promotion campaigns along with monitoring and ensuring the implementation of the same
• Defining strategies to explore new international markets and generating higher revenues from the international sales
• Maintaining and developing relationships with new & existing clients.
• Being responsible for pre and post shipment documentation: Invoice/ Packing list, Executing post shipment documents as per the terms of the export order, preparing BRC, etc.
• Planning and coordinating with the team as well as various vendors for the timely delivery of orders.
• Ensuring that shipments are in compliance with all laws and regulations. You need to be well updated with the various export laws.

• The candidate should have 4+ years of experience in developing International sales as well as export documentation.
• Good contact base in various countries of Distributors
• Good contact base in various countries of Buyers
• Good contact base in various countries of Chain Stores
• The Candidate should carry analytical thinking as he/she is expected to work with sales data.
• Excellent Communication Skills (Verbal & Written).
• Ability to handle overseas Buyers, CHA & Transporters independently.
• Experience in Pre- & Post Export Documentation.
• Very well versed in MS Word & MS Excel.
• Having experience in Digital Marketing will be preferred.

What you need to have: