Retail Planning

The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.

Key Responsibilities

• Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
• Provide daily freight rate updates to concerned internal departments.
• Book vessels and containers in line with shipment schedules and customer commitments.
• Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
• Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
• Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
• Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
• Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
• Track shipments from origin until final delivery at destination and resolve transit-related issues.
• Handle coordination for third-party agency certifications, inspections, and related documentation.
• Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
• Identify, track, and report additional local charges and cost variations to management.
• Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
• Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
• Prepare and maintain daily, weekly, and monthly MIS reports for management review.

Reporting & Documentation

• Conduct periodic reporting of all logistics and shipment-related activities.
• Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
• Prepare reports as required by the Reporting Manager, Directors, or Managing Director.

Ad-hoc & Development Activities

• Assist in ad-hoc logistics and operational activities as assigned.
• Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
• Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.

Skills & Competencies

• Strong knowledge of logistics, shipping, and export/import procedures
• Excellent coordination and communication skills
• Proficiency in MS Excel and MIS reporting
• Good negotiation and cost-control abilities
• Strong problem-solving and troubleshooting skills
• Ability to multitask and work under deadlines

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience