Operations Manager

Job Title: Associate - Workday Practice-E

Job Description:

• Plan and prioritize work for self, assist lead by providing inputs on in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
• Lead / Manage – Small implementation projects / Launch implementations, manage workload for the team, assist team in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
• Develop complex configuration for clients and leads, manage data transformation and perform EIB Data loads.
• Provide go-live assistance and ongoing support.
• Lead and Involve in Data conversion Activities pertaining to Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll
• Coordinate with the Leads for project delivery
• Coordinate with the EM / PM and Client for project delivery
• Multi-task and engage on multiple projects at a time for lead activities.
• End to end ownership of assigned projects
• Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.

Roles and Responsibilities:

• Requirements gathering, Definition - Investigate the business / technical requirements for the client’s Absence or Time Tracking needs, work collaboratively with business analysts and architects to clarify requirements and to achieve a consensus on the organization's needs and priorities.
• Provide a overview to the client.
• Design the Workday solution to meet the needs.
• Conducting sessions with client personnel to verify the required aspects of the concerned Module.
• Ability to Configure based on the filled Workbook.
• Perform self-reviews and smoke testing of the work delivered and review peer’s work.
• Application Testing – Assist clients with the testing of the concerned Functional Module. Testing is driven by the scenarios from the client team.
• Production Support – Includes the practices and disciplines of supporting the Workday solution for a period of time post deployment.
• Migration Activities and Production Rollout – Assist with the rollout of the Workday solution into the production environment.
• Take timely, appropriate action to address stakeholder needs/expectations.
• Identify and manage issue resolution including escalation as needed.
• Interact and communicate effectively with mid and senior level management.
• Works with senior level management for understanding the future priorities and plans.
• Develop & manage communication plans with stakeholders aimed at improved collaboration.
• Leverage synergies between global information systems.

    Eligibility:

• Should be Workday HCM Core Absence/ Time Tracking/ Benefits/ Compensation/ Recruiting/ Talent and Performance / Payroll certified
• Minimum 5 years of experience in Workday & overall 12 years’ experience is minimum.

Education:

• B. E /B.Tech /MCA /BSc.

• Identifying potential clients through market research 
• Making calls to generate leads, and helping to develop lead generation strategies 
• Communicating with clients, answering questions, and scheduling presentations and follow-ups
•  Assisting the sales department, which may include participating in meetings, managing email campaigns, and making cold calls 
• Maintaining databases 
• Contributing to data analysis to develop lead generation strategies 
• Compiling weekly and monthly reports on key accounts, monitoring inventory and sell-through, and submitting recommendations 

1. Azure Integration Developer (Azure Functions, Azure LogicApp, Azure APIM)
   
   

Job Responsibilities:

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM

• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

Requirements:

• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes

•Provide technical support for hardware/software issues and resolve help desk requests

•Monitor the system daily and respond immediately to security or usability concerns.

•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.

•Constant finetuning of the OS for improving the performance of the system.

•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.

•Provisioning Operational support and troubleshooting the issues related to system administration.

•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned

•Must be Red Hat certified professional.

Skills Required:

•Red Hat (Primary)

•Debian

•Ubuntu

•SUSE

What you need to have:

• Execute and manage the company’s brand strategy as well as corresponding brand elements in order to maximize the brand’s equity
• Responsible for the creation and placement of advertising that is in support of the business’s initiatives through media planning, creative development, metrics, market research, and vendor management.
• Drive programs and projects across the various customer touch points to drive customer consideration and trust for our products
• Execute aggressive multi-channel marketing plans to drive customer acquisition and retention
• Take ownership of the brands voice by defining guidelines and best practices across products and platforms
• Work with digital teams to create digital first assets that can help drive acquisition & engagement
• Establish metrics for the purpose of measuring campaign effectiveness against KPI’s.
• The role will report to the Head of Brand marketing

Key skills

• Customer Centricity
• Innovative and creative thought process
• Analytical
• Exposure to Brand Communication and Media Planning
• Prior experience in an internet/digital company, or managing digital first brands is preferred

Industry we can Look at: FMCG/ Consumer Durable/Retail or any B2C

Based Location: Bangalore (work from Office)

• Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users

• Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships 

• Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered

• Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform

• Envision and execute strategic partnerships e.g., industry associations, universities

• Managing own and team’s BD pipeline - tracking communications, success rates, etc.

• Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations