Potentiam

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Experience - 4+ years

Skills Required

• 4+ years of experience in Salesforce development and customization.
• Strong experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and REST/SOAP APIs.
• Proven expertise in end-to-end Salesforce integrations with third-party systems using MuleSoft, REST/SOAP APIs, or Python-based integration layers
• Optimize and troubleshoot integration workflows for performance and reliability.
• Deep understanding of Salesforce integration architecture, OAuth, Single Sign-On (SSO), and data migration strategies.
• Familiarity with Salesforce DevOps tools (Gearset, Copado, Jenkins, Git).
• Excellent problem-solving, communication, and stakeholder management skills.
• Ensure adherence to Salesforce best practices, coding standards, and secure development lifecycle.
• Manage Salesforce configurations, custom objects, flows, triggers, and automation tools.

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options

Key Responsibilities

Solution Design & Architecture

• Good experience as a Solution Architect, someone should be able to design, troubleshooting and bug fixing when required.
• Define technical standards, best practices, and frameworks to ensure high-quality solution delivery.
• Translate business requirements into technical blueprints and system designs.

Troubleshooting & Bug Fixing

• Act as the go-to expert for diagnosing and resolving complex Salesforce issues.
• Perform deep root cause analysis for bugs, integration failures, and performance bottlenecks.
• Implement permanent fixes and recommend preventive measures to improve platform stability.

Technical Leadership & Development

• Provide hands-on guidance in Salesforce development (Apex, Lightning Web Components, Visualforce, SOQL/SOSL) when required.
• Mentor and support teams in troubleshooting and debugging.

Collaboration & Stakeholder Management

• Work closely with business stakeholders, project managers, and developers to align solutions with business goals.
• Communicate technical solutions and trade-offs effectively to both technical and non-technical audiences.
• Partner with integration teams to ensure seamless data flow across enterprise systems.

Required Skills & Qualifications

• 7+ years of Salesforce development, solution design experience and atleast 2-3 years of solution architect experience working currently.
• Strong background in Salesforce development (Apex, LWC, APIs, Integration).
• Expertise in debugging, troubleshooting, and bug fixing in Salesforce environments.
• Proven track record of delivering end-to-end Salesforce solutions.
• Salesforce certifications preferred.
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Platform Developer II (nice to have)
• Strong problem-solving skills with the ability to think critically and deliver under pressure.
• Excellent communication and leadership abilities.

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location: Bangalore (Hybrid)

Compliance Officer

Main Responsibilities:

Working in a Compliance role within a regulated environment.

ISO 14001/ESOS & Environmental

·      To support the team through the collation of evidence in line with our ISO 14001 and ESOS reporting requirements.

·      To conduct periodic reviews of EMS documentation.

·      To coordinate internal audits related to EMS.

·      To assist in creation of the monthly paper figures report.

Audit/Risk Management

·      To coordinate and assist in conducting internal and external (third party) audits and report on any findings to the senior management.

·      To help maintain the information security and EMS risk register.

Supplier Management

·      To coordinate and triage the Supplier On boarding requests and escalate to Senior Compliance Officers.

·      To assist in the ongoing management of Suppliers.

Policy Framework

·      To manage the ongoing maintenance of the policy framework.

·      To coordinate the review and update of policies through liaison with policy owners across the Group.

·      To review policies owned by Compliance and where required draft changes.

·      To review the effectiveness of policies and procedures associated with policies owned by Compliance. 

Misc.

·      To assist in the governance of the internal SOX framework.

·      To support the Group in the management of ad-hoc compliance requirements (e.g. Anti-Bribery and Corruption, Modern Slavery, Vulnerable Individuals etc.).

Nice To have:

Data Protection/ISO 27001

·      To support in the work required for maintaining the Group’s ongoing ISO 27001:2022 certification.

·      To provide support to the Group in managing its obligations under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

·      To complete regular policy reviews and update the information security management system documentation (ISMS)

·      To assist the team in preparing for management review meetings.

·      To assist in reviewing privacy impact assessments and advise the Group on potential risks.

·      To coordinate the review of process registers across the Group.

·      To oversee the management of requests in line with the GDPR and DPA 2018.

Benefits and Perks

·      Health Insurance

·      Referral Bonus

·      Performance Bonus

·      Flexible Working options

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Job Title: Unit4 Technical Consultant

Location : Remote

Skills Required

Responsibilities & Skills Required:

• Configure, customize, and support Unit4 ERP (Agresso/Business World) modules.
• Develop interfaces, integrations, workflows, and reports using Excelerator, ARC, and Report Engine.
• Hands-on experience with SQL, XML, APIs, and web services for technical development.
• Perform data migration, troubleshooting, and performance tuning of Unit4 ERP systems.
• Collaborate with functional consultants to translate business requirements into technical solutions.
• Support upgrades, migrations, and system enhancements ensuring security and data integrity.
• Strong analytical, problem-solving, and documentation skills with client-facing experience.

Proven experience as a Unit4 ERP Functional Consultant or similar role.

Hands-on expertise in at least one major Unit4 module:

• Finance (GL, AP, AR, Asset Management, Budgeting)
• HR & Payroll
• Procurement
• Projects & Resource Management

Strong understanding of business processes in service-oriented industries (e.g., education, public sector, nonprofits, professional services).

Knowledge of reporting tools (Excelerator, Qlik, UBW Reports, etc.).

Experience in data migration and system testing.

Ability to translate business requirements into system solutions.

Strong stakeholder engagement and communication skills.

● Proven experience in training, evaluating and deploying machine learning models

● Solid understanding of data science and machine learning concepts

● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)

● Experience developing data products using large language model, prompt engineering, model evaluation.

● Experience with web services and programming (such as Python, docker, databases etc.)  

● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration. 

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Key Responsibilities:

• Implement and support Microsoft Dynamics NAV V5 or other versions.
• Deliver expertise in Business Central modules.
• Create and maintain technical design documents.
• Provide consultancy and resolution support on ticket escalations.
• Collaborate with business stakeholders to understand and map business processes.
• Participate in implementation activities and manage RFCs (Request for Changes).
• Support and advise on finance, manufacturing, and warehousing functionalities.
• Engage with users on M365, MS Teams, and SharePoint environments.

Must-Have Skills:

• Proficiency in Microsoft Dynamics NAV V5 or other versions and Business Central modules.
• Experience in Manufacturing/Warehousing domains
• Strong skills in creating Technical Design Documents
• Deep understanding of business processes
• Hands-on with Implementation & RFC handling
• Prior experience in consultancy on ticket escalations
• Familiarity with M365, MS Teams, SharePoint

Good-to-Have Skills:

• Knowledge of Events and Extensions in Dynamics
• Certifications or experience with Power Platform
• Installation and configuration experience
• Exposure to 3rd party products and integration
• Additional experience in Manufacturing/Warehouse operations
• Repeated hands-on usage or support of M365, MS Teams, SharePoint

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options

Experience in SAP SAC

Experience in end to end implementations

Experience in Configuring SAC to connect and integrate with SAP BW, SAP HANA, and other data sources

Experience in Design and optimize data models in SAP BW, ensuring data is structured efficiently for reporting and analytics

Experience in Implementing data extraction, transformation, and loading (ETL) processes from various sources into SAP BW.

Experience in data modeling, data integration, and reporting using SAP BW and SAP HANA

Experience in Financial Consolidation and Group Reporting.

Experience in Documentation

Experience in Understanding of report building, setting up dimensions and hierarchy, ETL and UAT

Job Description

Duties And responsibilities

Requirement Gathering & Analysis

·      Work with clients to understand their business processes, goals, and pain points.

·      Conduct workshops to gather functional and technical requirements.

·      Map business requirements to Business Central functionalities.

Solution Design & Customisation

·      Design workflows, processes, and solutions within Business Central to meet client needs.

·      Configure Business Central modules (e.g., logistics, inventory, manufacturing/production).

·      Recommend and design customisations or integrations with third-party tools where needed.

Implementation & Deployment

·      Set up and deploy Business Central in client environments.

·      Migrate data from legacy systems to Business Central.

·      Test configurations and customisations to ensure accuracy and effectiveness.

Training & User Support

·      Provide training to end-users and stakeholders to ensure they are comfortable using the system.

·      Develop documentation and user manuals for reference.

·      Offer post-implementation support and resolve any issues that arise.

Continuous Improvement

·      Identify opportunities for process improvement using Business Central features.

·      Stay updated on Microsoft Dynamics updates and recommend upgrades or new features to clients.

Collaboration with Teams

·      Work closely with developers for custom solutions, integrations, or system extensions.

·      Collaborate with project managers to deliver implementations on time and within budget.

·      Positively contribute to pre-sales engagements, farming work to existing customer.

·      Keep awareness of budgets and aiding the Project Management Team.

·      Aid in improving delivery methodologies across the ERP delivery function.

Required Experience

·      3-8 years’ experience as a MS Business Central Consultant.

·      Ideally full project lifecycle experience as listed in Responsibilities.

·      Business Central Qualification.

·      Understanding of financial and accounting processes – an accounting/finance background will be beneficial.

·      Ideally industry experience in Production/Manufacturing/Logistics.

·      Ability to understand solution architecture of digital transformation projects.

·      Awareness / Experience of other functional areas beneficial.

·      Exceptional verbal and written communication skills.

·      Outstanding interpersonal abilities with a focus on customer service.

·      Client facing at all levels within a business.

·      Critical thinking and problem-solving skills.

·      Self-motivated with a desire and curiosity to learn.

·      Able to work within a team (virtually) or independently.

·      Able to work on multiple projects simultaneously.

·      Leading customer facing workshops and training sessions.

We are looking for someone with a good experience in SAP BWHana and SAC with the following skill set.

• Proven experience in leading complex implementations from start to finish.
• Strong technical expertise in troubleshooting and financial consolidation.
• Excellent documentation skills, with the ability to write clear, concise technical and business documents.
• Strong interpersonal and communication skills, with the ability to influence and collaborate with diverse stakeholders.
• Ability to mentor and coach others, fostering a culture of continuous improvement.
• Demonstrated ability to think strategically, plan effectively, and make decisions that align with client and business objectives.
• Experience in integration with other ERPs ( SAP S/4 Hana).
• Understanding of report building, setting up dimensions and hierarchy, ETL and UAT.
• Managing Financial reporting and compliance.
• Experience in Financial consolidation and group reporting.
• Experience in EPM platform/tools.