Microsoft Consultant

Responsibilities

• Understand product requirements and create test plans, test cases, and test scenarios
• Perform manual testing of web and/or mobile applications
• Identify, report, and track bugs using tools like JIRA or similar
• Perform regression, smoke, functional, and UI testing
• Collaborate with developers to resolve issues and validate fixes
• Participate in requirement reviews and sprint planning
• Ensure high-quality releases within defined timelines

Requirements

• Experience in Manual Testing (Automation is a plus)
• Good understanding of SDLC and STLC
• Knowledge of testing techniques and methodologies
• Experience with bug tracking tools (JIRA, Bugzilla, etc.)
• Basic understanding of APIs, databases, or SQL is a plus
• Strong analytical and communication skills

Nice to Have

• Automation experience (Selenium, Cypress, Playwright, etc.)
• Experience testing mobile apps (Android/iOS)
• Knowledge of Agile/Scrum methodologies

Android Developer - IoT Integration Specialist

We're seeking an experienced Android developer to build and integrate mobile solutions with industrial IoT systems. You'll collaborate directly with IoT teams to connect Android applications with production-grade machinery, focusing on core connectivity features including GSM, WiFi, Bluetooth, local storage, and GPS functionality. This hands-on role requires strong Android development skills and the ability to work with hardware integrations in industrial environments.

Key Focus Areas:

• Android app development for industrial IoT applications
• Integration with production machinery and IoT devices
• Core connectivity libraries (GSM, WiFi, Bluetooth, GPS)
• Local data storage and management
• Cross-functional collaboration with IoT development teams

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Designation: Assistant Sales Manager (Back office sales) 

Location: A-10/4, MIDC Butibori, Nagpur – 441122, Maharashtra, India.

Responsibilities:

·        Responsible for entire target-based Sales of Shinex Mosaics for your assigned region.

·        It will be a Back Office Sales Job.

·        He/She will have to call the Prospective Clients and finalize the order.

·        He/She will have to build and maintain good working relationships with customers like

the Architects, Builders, Developer and Swimming Pool Contractor

·        To generate new leads while maintaining a relationship with existing clients.

·        Will be responsible for the entire target-based sales for his/her assigned region.

·        To provide complete information, guidance and support to the clients hence enhancing the relationships.

·        Identifying opportunities and strategies to increase sales.

Required Experience:

·        Education Qualification: MBA in Sales and Marketing

·        Experience: Minimum 6 months of experience required

·        Must have experience in Sales and should have excellent communication skills and convincing power.

·        Must have excellent problem-solving skills

·        Salary: INR 3.72 - 4.32 LPA (AC Bus Facility Available) + Incentives

NOTE: Incentives are over and above the mentioned CTC and they will be given separately

Job Position | Product Lead Architect

Hiring Mode | Full Time / Permanent

Job Location | Gurgaon

JOB DESCRIPTION

Key Responsibilities:

• Lead the development of solutions in Cybersecurity, specializing in Cloud-Firewalls, SIEM/SOAR, and Network and Security Operations..
• Make architectural and design decisions for the project.
• Guide team members in technical matters and supervise system modifications.
• Establish project specifications and technical direction.
• Delegate tasks, issue feedback, evaluate risks, and resolve conflicts.
• Continuously improve knowledge and skills by researching new technologies and sharing knowledge with the team.
• Mentor junior team members and work with legacy software

Qualifications and Experience:

• Bachelor's degree in computer science, IT, software development, or a related field. Degree in cybersecurity is an added advantage.
• Extensive industry experience, preferably with a background in networking.
• Prefer candidate swith Start-up background.
• Experience working with Agile methodologies.

Key Skills and Technologies:

• Proficiency in PHP, Python, and AWS
• Knowledge of Node.js and Go
• Strong technical design background
• Excellent communication skills, both verbal and written
• Ability to mentor and guide team members

We are having an immediate requirement for a Python web developer.

You have:

• At least 2 years of experience developing web applications with Django/Flask/FastAPI
• Familiarity with Linux
• Experience in both SQL and NoSQL databases.
• Uses Docker and CI/CD
• Writes tests
• Experienced in application deployments and scaling them on AWS or GCP

You are:

• Eager to work independently without being watched
• Easy going.
• Able to handle clients on your own

Location: Remote (in India)

1. Strong fundamentals OOPS concepts, Exception Handling, Coding Standards, Logging

2. Creating custom, general use modules and components which extend the elements and modules of core Angular. 

3. Creating configuration, build, and test scripts for Continuous Integration environments

4. Communicating with external web services and processing data

5. Experience with offline storage threading and performance tuning

6. Review code and maintain the code quality and suggest best practices

7. Knowledge and experience on data science and programming languages

8. Demonstrable abilities to optimize code. Strong analytical skills for effective problem solving