Job Description
Duties And responsibilities
Requirement Gathering & Analysis
· Work with clients to understand their business processes, goals, and pain points.
· Conduct workshops to gather functional and technical requirements.
· Map business requirements to Business Central functionalities.
Solution Design & Customisation
· Design workflows, processes, and solutions within Business Central to meet client needs.
· Configure Business Central modules (e.g., logistics, inventory, manufacturing/production).
· Recommend and design customisations or integrations with third-party tools where needed.
Implementation & Deployment
· Set up and deploy Business Central in client environments.
· Migrate data from legacy systems to Business Central.
· Test configurations and customisations to ensure accuracy and effectiveness.
Training & User Support
· Provide training to end-users and stakeholders to ensure they are comfortable using the system.
· Develop documentation and user manuals for reference.
· Offer post-implementation support and resolve any issues that arise.
Continuous Improvement
· Identify opportunities for process improvement using Business Central features.
· Stay updated on Microsoft Dynamics updates and recommend upgrades or new features to clients.
Collaboration with Teams
· Work closely with developers for custom solutions, integrations, or system extensions.
· Collaborate with project managers to deliver implementations on time and within budget.
· Positively contribute to pre-sales engagements, farming work to existing customer.
· Keep awareness of budgets and aiding the Project Management Team.
· Aid in improving delivery methodologies across the ERP delivery function.
Required Experience
· 3-8 years’ experience as a MS Business Central Consultant.
· Ideally full project lifecycle experience as listed in Responsibilities.
· Business Central Qualification.
· Understanding of financial and accounting processes – an accounting/finance background will be beneficial.
· Ideally industry experience in Production/Manufacturing/Logistics.
· Ability to understand solution architecture of digital transformation projects.
· Awareness / Experience of other functional areas beneficial.
· Exceptional verbal and written communication skills.
· Outstanding interpersonal abilities with a focus on customer service.
· Client facing at all levels within a business.
· Critical thinking and problem-solving skills.
· Self-motivated with a desire and curiosity to learn.
· Able to work within a team (virtually) or independently.
· Able to work on multiple projects simultaneously.
· Leading customer facing workshops and training sessions.
Shubham Vishwakarma
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