Job Description
Duties And responsibilities
Requirement Gathering & Analysis
· Work with clients to understand their business processes, goals, and pain points.
· Conduct workshops to gather functional and technical requirements.
· Map business requirements to Business Central functionalities.
Solution Design & Customisation
· Design workflows, processes, and solutions within Business Central to meet client needs.
· Configure Business Central modules (e.g., logistics, inventory, manufacturing/production).
· Recommend and design customisations or integrations with third-party tools where needed.
Implementation & Deployment
· Set up and deploy Business Central in client environments.
· Migrate data from legacy systems to Business Central.
· Test configurations and customisations to ensure accuracy and effectiveness.
Training & User Support
· Provide training to end-users and stakeholders to ensure they are comfortable using the system.
· Develop documentation and user manuals for reference.
· Offer post-implementation support and resolve any issues that arise.
Continuous Improvement
· Identify opportunities for process improvement using Business Central features.
· Stay updated on Microsoft Dynamics updates and recommend upgrades or new features to clients.
Collaboration with Teams
· Work closely with developers for custom solutions, integrations, or system extensions.
· Collaborate with project managers to deliver implementations on time and within budget.
· Positively contribute to pre-sales engagements, farming work to existing customer.
· Keep awareness of budgets and aiding the Project Management Team.
· Aid in improving delivery methodologies across the ERP delivery function.
Required Experience
· 3-8 years’ experience as a MS Business Central Consultant.
· Ideally full project lifecycle experience as listed in Responsibilities.
· Business Central Qualification.
· Understanding of financial and accounting processes – an accounting/finance background will be beneficial.
· Ideally industry experience in Production/Manufacturing/Logistics.
· Ability to understand solution architecture of digital transformation projects.
· Awareness / Experience of other functional areas beneficial.
· Exceptional verbal and written communication skills.
· Outstanding interpersonal abilities with a focus on customer service.
· Client facing at all levels within a business.
· Critical thinking and problem-solving skills.
· Self-motivated with a desire and curiosity to learn.
· Able to work within a team (virtually) or independently.
· Able to work on multiple projects simultaneously.
· Leading customer facing workshops and training sessions.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Potentiam
About
Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your management. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large pools of offshore talent working for international companies. Potentiam's management team have had over 15 years experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment. What is Offshoring? • Degree educated staff • Dedicated staff under your management • Located in highly cost-effective and practical locations • Supported by advanced communication technology and data security • Highly flexible and easy to start with as little as one role
Candid answers by the company
Potentiam is a progressive organization that provides offshoring solutions to UK based SMEs.
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