G7 CR Technologies

Job description

Roles and Responsibilities

• Plan, Participate, monitor, follow-up sales & marketing activities as per sales strategy for the allocated customers / location and end customers/ user
• Support and monitor the performance of the team in order to achieve their monthly & annual sales target.
• Experience to manage a team of at least 10-15 members.
• Conduct meetings regularly to ensure open communication and devise an action plan to address issues/concerns raised by the team.
• Undertaking regular one-to-one meetings, team meetings at various levels, training and counselling /coaching sessions for all direct reports.
• Responsible for Lead Generation and completion of team target.
• Demonstrate accountability and ethical behaviour at all times.
• Who has a Knowledge on Cloud Computing will be an Add on Advantage.

Required Candidate Profile

• Extremely organized, highly motivated & target oriented.
• Preferably from BPO/KPO background
• Excellent verbal/written communication and presentation skills.
• Accomplishes organization goals by accepting ownership.
• Willingness to work in night shift.
• Ready to join immediately.

Ensures the Daily/Weekly/Monthly reporting are sent timely

Ensure Accuracy of data reported

Updates and analyzes monthly billing hours reports

Prepares daily status report to keep a check on internal targets

Review the collated data to drive inferences and trends to improve process performance.

Analyzes productivity and inquires into the causes of slippages.
Attends weekly review meetings with clients on various reports.

Customizes reports as required by clients.

Audits all MI prepared by the Executives

Ability to make things with in the TAT and SLA

Ensure data protection for all MI

Ensure controlled access levels for all stakeholders accessing the MI Folder

Hand of experience in advance Excel