Voice Process Associate

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We’re seeking a Talent Acquisition Associate to help us attract and hire top talent across functions at MyOperator. Ideal for someone early in their career, this role offers the opportunity to learn full-cycle recruitment, build relationships, and grow in a fast-paced SaaS environment.

Key Responsibilities:

End-to-End Recruitment

• Drive the complete hiring cycle for entry to mid-senior roles.
• Source talent through LinkedIn, referrals, and creative networking.
• Partner with hiring managers to define roles and ensure smooth coordination.

Sourcing & Market Research

• Build strong talent pipelines for critical roles.
• Track market trends, competitor hiring, and compensation insights.
• Explore new sourcing tools and methods for continuous improvement.

Candidate Engagement

• Craft personalized communication that reflects MyOperator’s culture and opportunities.
• Ensure a transparent, professional, and positive candidate experience.

Employee Referral Engagement

• Promote and manage the employee referral program across teams.
• Run internal campaigns to boost participation and recognize contributors.

Collaboration & Reporting

• Align hiring strategies with business goals in partnership with key stakeholders.
• Maintain data-driven reports on pipelines, progress, and performance metrics.

Requirements 

• 0–3 years of experience in Talent Acquisition, Sourcing, or HR Operations.
• Bachelor’s degree in HR, Business, or related fields; MBA is a plus.
• Strong communication and interpersonal skills.
• Familiarity with ATS tools.
• Understanding of sourcing tools, Boolean search, and social recruiting.
• Creative approach to sourcing and candidate engagement.
• Ability to multitask, prioritize, and work independently.
• A learning mindset with an interest in understanding organizational structures and hiring strategies.

What we’re not looking for

❌ Recruiters dependent solely on job portals for sourcing.

❌ Transactional hiring without relationship-building or engagement.

❌ Candidates expecting a fully process-driven or administrative HR role.

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision-makers.
• Grow your career in strategic and modern recruitment practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

💪 What You’ll Do:

✔️ Source and screen candidates

✔️ Take screening calls (we’ll train you)

✔️ Schedule interviews like a pro

✔️ Support senior HRs on live hiring

✔️ Keep dashboards neat and updated

🔍 You’re the right fit if you:

✅ Have a laptop + fluent English

✅ Live in Bangalore (or can relocate ASAP)

✅ Are confident, curious, and love talking to people

✅ Want real HR experience and career growth

🎁 What’s in It for You:

🚀 Real, hands-on HR work (no boring intern stuff)

👩‍🏫 Mentorship from experienced HR pros

🎯 Career growth that starts from Day 1

🤝 A fun, young, people-first culture

📈 A chance to step into the world of HR + startups

About The Role The Senior Talent Acquisition Specialist will own the complete recruitment process and drive strategic hiring initiatives to meet, build, and forecast the organization's talent needs while also collaborating with the HR team to enhance the eNPS score.

What Describes You Best

• Bachelor’s/Master’s degree in Business/HR (mandatory)/Psychology
• Minimum 3-5 years of experience in hiring, preferably in the IT industry
• Experience of using ATS and other recruitment software
• Prior experience in hiring for a Product SaaS-based startup
• Knowledge of national employee and labor laws

Skills

• Excellent written and spoken English skills
• Excellent interpersonal and communication skills with the ability to build strong relationships with candidates and internal stakeholders
• Experience in hiring multiple tech and non-tech roles (business analyst, AI/Ml engineer, data scientist, Sales roles etc )
• ability to map, search, and filter appropriate candidates from multiple sources, combined with a strong understanding of technical skills, terminologies, and roles.
• Strong analytical skills with the ability to leverage data to drive decisions
• Ability to work independently, prioritize tasks, and manage multiple deadlines , keep all stakeholders informed of current industry and hiring trends
• Knowledge of Microsoft office suite and Google suite

Additional Skills: (nice to have) Experience in hiring managerial positions Experience with HRMS software, e.g KEKA, BambooHR, etc HR certifications (SHRM, CIPD) Experience in HR operations (Payroll, attendance ) Experience working with OKRs

What will you own As a Sr. Talent Acquisition Specialist, you will take complete ownership of the entire recruitment process focusing on sourcing, attracting, and hiring top talent that aligns with the values and goals of the organization. Additionally, you will also be actively responsible for creating and driving employer branding initiatives and assist in other HR activities.

**How will you spend your time at Eclat **

• Own end-to-end Recruitment process and drive strategic hiring initiatives to forecast and meet the organization's talent needs in collaboration with all stakeholders e.g. Functional heads and hiring managers.
• Engage potential candidates through various channels, promoting the company’s values, culture, perks, and employer brand to ensure a positive candidate experience.
• Utilize HR analytics to drive improvements in HR strategies and recruitment processes by staying informed on the latest talent market trends.
• Manage and maintain accurate candidate records in terms of interviews, feedback and recruitment metrics such as Offer to Joining ratio, Drop out figures, etc
• Collaborate and participate in other HR activities to positively enhance the eNPS score.

Why Join Us

• Be a part of our growth story as we aim to take a leadership position in international markets
• Opportunity to manage and lead global teams and channel partner network
• Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing
• Healthy work/life balance, offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

SR Universe Tech is Hiring for - HR Executive - Talent Acquisition !!!

Job Title: HR Executive - Talent Acquisition (0-3 Years Experience)

Department: Human Resources

Location: Salem

Job Type: Full-time

We are looking for a dynamic HR Executive - Talent Acquisition with 0-3 years of experience to support our recruitment process. The ideal candidate will be responsible for sourcing, screening, interviewing, and onboarding candidates while ensuring a seamless hiring experience. This is a great opportunity for freshers or early-career professionals to grow in HR and talent acquisition.

Key Responsibilities:

1. End-to-End Recruitment:

Assist in job posting on various job portals ( LinkedIn, Indeed, Monster, Job Hai, Many jobs).

Source candidates through databases, social media, referrals, and job portals.

Screen resumes and conduct initial phone to assess candidate fit.

Schedule and coordinate interviews with hiring managers.

2. Candidate Engagement & Interviewing:

Conduct first-level interviews to evaluate skills, experience, and cultural fit.

Provide a positive candidate experience throughout the hiring process.

Maintain regular follow-ups with candidates and hiring teams.

3. Job Portal & Database Management:

Manage and update job postings on multiple platforms.

Maintain an organized candidate database for future hiring needs.

Track recruitment metrics (time-to-fill, source effectiveness).

Skills

Education: Bachelor’s degree in HR, Business Administration, or related field.

Experience: 0-3 years in recruitment/talent acquisition (freshers with relevant internships are welcome).

Technical Skills:

Familiarity with job portals ( LinkedIn, Indeed, Monster, Job Hai, Many jobs).

Basic knowledge of ATS (Applicant Tracking Systems) is a plus.

Proficiency in MS Office (Excel, Word, Outlook).

Soft Skills:

Strong communication and interpersonal skills.

Ability to multitask and work in a fast-paced environment.

Good negotiation and persuasion skills..

Job Title: HR Intern

Duration: 3 Month

Qualification: Fresher / Experienced

Salary: Incentive-Based

Responsibilities :

👉 Developing own network of suitable candidates

👉 Interviewing candidates

👉 Effective Communication Skills

👉 Working with the organization to develop a recruitment plan

👉 Source potential candidates from different platforms

👉 Be active with online job portals for recruitment

Job Type: Remote internship.

Perks:

*Offer Letter with Appreciation

*Recommendation letter issued based on your performance

*Certification awarded at the end of the internship

*Job Offer, If found to be an Exceptional Performer

hashtag#hrcareers hashtag#managementcareer hashtag#hrinternship hashtag#remotework hashtag#freshershiring hashtag#mbafreshers hashtag#hrstudents hashtag#hrroles

hashtag#flexiblework

• Provide support to an organization in finding the qualified candidates for vacant job positions.
• Contribute to the human resource management and employment for smooth functioning of a medical facility.
• Review large number of resumes or curriculum vitae
• Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
• Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
• Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
• Assist in arranging face-to-face interview with higher management.
• Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
• Negotiate and decide the cost/salary of the employee in consultation with the higher management.
• Check the background of candidates followed by employment reference checking.
• Carry out pre-employment tests like medical test, intelligence quotient, emotional quotient, etc.
• Report to the manager on the status of the interview and selection process.
• Work according to the rules, regulations and recruitment strategies of the organization.
• Suggest new approaches towards developing better recruitment policies.
• Arrange several marketing initiatives in advertising job vacancies through job sites, company website, newspaper, job vacancy journals, etc.
• Monitor the need for new employees for a particular post.
• Suggest effective employee benefit schemes to enhance the organization's effectiveness.
• Be aware of the healthcare job market trends.
• Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met.

Job Summary

Job Title:  Technical Recruiter

Location: Vadodara, Gujarat

Experience: 0 to 3 years

Shift timing: 6:30 pm to 4:30 am

Responsibilities and Duties:

• Review the job description; understand the requirements of the clients and accordingly execute a search plan for identifying potential candidates to fit the requirement.
• Source candidates using multiple channels like job portals, internal database, social media, etc.

• Work on IT/NON-IT niche and super niche requirements.
• Assess applicants relevant experience, knowledge, skills and competencies.
• Scheduling, coordination and ownership of end-to-end recruitment cycle.
• Build strong candidate relationship and credibility to leverage their trust for getting referrals.
• Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
• Submitting candidates resume to the hiring managers for further scrutiny or consideration.
• Timely communication with the candidates and keeping them posted with updates on their candidature.

• Partner with our onsite sales team to understand the client’s needs and requirements.
• Engage regularly on an ongoing basis with the candidates through email, voice and video calls.

Qualifications and Skills

• Excellent written and verbal communication skills in English
• Relationship Management skills
• Learning Agility
• Go Getter Attitude

Job Description:-

• Develop and execute recruiting plans.
• Network through industry contacts, association memberships, trade groups, social media, and employees.
• Develop and track goals for the recruiting and hiring process.
• Coordinate and implement college recruiting initiatives.
• Handle administrative duties and recordkeeping.
• Collect data on cost per hire and time-to-hire.
• Screen applicants to evaluate if they meet the position requirements.
• Work with hiring managers to create job descriptions.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.

• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Advertise job openings on the company’s careers page, social media, job boards and internally.

Requirements

• Proven work experience as an HR Recruiter or similar role.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Understanding of referral programs.
• Solid verbal and written communication skills.
• Sound judgement.