BPO MIS Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Key Responsibilities:

• Lead the visual direction and execution of social media campaigns and content across platforms (Instagram, LinkedIn, Facebook, X, YouTube, etc.)
• Collaborate closely with copywriters, strategists, account managers, and video teams to ensure cohesive brand storytelling.
• Conceptualize and design engaging creatives including carousels, reels, gifs, memes, static posts, and short-form video content.
• Guide and mentor a team of graphic designers and motion artists; provide constructive feedback and push for creative excellence.
• Ensure timely delivery of all assets while maintaining high-quality standards and brand consistency.
• Stay updated with social media design trends, platform updates, and viral content mechanics.
• Take ownership of visual presentations to clients, internal teams, and stakeholders.

What we are looking for-

• 4–6 years of experience in a design role, preferably within a digital marketing agency.
• A strong portfolio showcasing social-first design work, brand storytelling, and campaign-based creatives.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma.
• Deep understanding of platform-specific content formats and user behavior.
• Ability to translate briefs into big visual ideas and bring them to life across formats.
• Leadership qualities with a keen eye for detail, color, typography, and layout.
• Comfortable juggling multiple projects and deadlines in a fast-paced environment.

About the Role:

We are looking for a Salesforce Upwork Bidder who has hands-on experience bidding on Salesforce-specific projects on Upwork or other freelance platforms. This is an onsite role based out of Noida (Sector 62) and requires strong communication, sales mindset, and familiarity with the Upwork ecosystem.

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Key Responsibilities:

Bid on Salesforce CRM projects via Upwork (mandatory).

Write customized proposals tailored to client needs.

Communicate with clients, understand their technical requirements, and work with delivery teams for smooth project execution.

Identify new business opportunities and build long-term client relationships.

Follow-up consistently to convert leads into active deals.

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Requirements:

1–3 years of experience in Upwork bidding, especially for Salesforce or CRM-based projects.

Understanding of Salesforce products (Sales Cloud, Service Cloud, Apex, etc.) is a big plus.

Strong communication, proposal writing, and negotiation skills.

Self-motivated and target-driven.

Must be open to working onsite in Noida (WFO only).

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Nice-to-Have:

Prior experience in IT Sales/Pre-sales.

Knowledge of other CRM tools like HubSpot, Zoho (not mandatory).

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Why Join Us?

Work closely with a growing Salesforce delivery team.

Opportunity to build a full-fledged sales team around this vertical.

Exposure to global clients via freelance platforms.

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Empower customers to become proficient users through education and support.
• Document customer interactions in the ticket tracking system.
• Proactively follow up to ensure all issues are resolved to the customer's satisfaction.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Preferred experience with any scripting language or basic
• understanding of API.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
• Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable

Additional Information:

• Coverage days: Mon - Fri
• Coverage shift window timings:

5AM – 2PM (CET)

12AM – 9PM (CET)

• Opportunity for long-term growth and additional responsibilities
• within the organization.
• The position requires approximately 9 hours of work per weekday.
• Applicants are required to have their own workstation.

We are looking for passionate developers with 4 - 8 years of experience in software development to join Metron Security team as Software Engineer.

Metron Security provides automation and integration services to leading Cyber Security companies. Our engineering team works on leading security platforms including - Splunk, IBM’s QRadar, ServiceNow, Crowdstrike, Cybereason, and other SIEM and SOAR platforms.

Software Engineer is a challenging role within Cyber Security Engineering integration development. The role involves developing a product/service that achieves high performance data exchange between two or more Cyber Security platforms. A Software Engineer is responsible for End-to-End delivery of the project, right from getting the requirements from customer to deploying the project for them on prem or on cloud, depending on the nature of the project. We follow the best practices of Engineering and keep evolving, we are agile. The Software Engineer is at the core of the evolution process.

Each integration needs reskilling yourself with the required technology for that project. If you are passionate about programming and believe in the best practices of software engineering, following are the skills we are looking for:

• Developer-centric culture - No bureaucracy and red-tapes 
• Chance to work on 200+ security platform and more 
• Opportunity to engage with end-users (customers) and just a cog in the wheel

Position: Senior Software Engineer

Location: Pune 

Mandatory Skills

• Efficiently able to design and implement software features. 
• Expertise in at least one Object Oriented Programming language (Python, typescript, Java, Node.js, Angular, react.js C#, C++).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilisation of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Identify bottlenecks and bugs, and devise appropriate solutions.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications of Cyber Security on the production. 
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have experience in Cyber Security domain.
• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories.
• Contribution to open source - Please share your link in the application/resume. 

Responsibilities:

- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.

- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.

- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.

- Implement data migration and transformation tasks between different data sources.

- Write efficient and reusable code, following best practices and coding standards.

- Conduct thorough testing and debugging of applications to identify and fix issues promptly.

- Collaborate with DevOps team to deploy applications on servers or cloud platforms.

- Continuously monitor application performance and optimize it for scalability and reliability.

- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.

Requirements:

- Strong proficiency in Node.js and JavaScript.

- Solid understanding of server-side development and asynchronous programming concepts.

- Experience working with NoSQL databases (e.g., MongoDB).

- Knowledge of database design and query optimization techniques.

- Familiarity with web application security principles and best practices.

- Proficiency in using version control systems (e.g., Git).

- Good understanding of agile development methodologies.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration abilities.

Looking for a .Net Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in .Net Core.There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

•   Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
•   Minimum of 2 years of experience as a .Net Developer
•   Proficiency in MVC Framework, WEBAPI, Webform, C#.
•   Aptitude for learning new technologies quickly.
•   Good problem-solving and analytical skills.

What We Offer:

•   Glassdoor rating of 4.8, indicating high employee satisfaction.
•   Free healthcare benefits.
•   Strong focus on upskilling and professional development opportunities.
•   Diverse and inclusive work environment.
•   Competitive compensation and benefits package.
•   Emphasis on maintaining a healthy work-life balance.

Job Description

About

It is a digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling life surrounded by wellness and grace. The founders, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more. The business is creating a family of purposeful brands with products that solve a particular problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.

Position: New Product Development / Procurement Manager 

• Handle personal care product development with contract Manufacturers
• Procurement and Negotiation with Manufacturers and packaging vendors 
• Experience in Business development role for Contract Manufacturer is plus
• Min 3-4 years experience in personal care contract manufacturing
• Fit for startup hustle 

Responsibilities:

-Managing NPD process right from ideation, feasibility and capability to launch of new products.
- Creating networks and timelines, identifying critical path, anchoring task forces and managing key stakeholders to deliver project milestones
- Categorizing projects based on size of opportunity and business needs to simplify, standardize and accelerate product launches in market
- Managing contract manufacturers & P2P procurement

•  Developing both frontend and backend of application using technologies like Java,   Angular, JavaScript, HTML5.
•  Designing user interactions on web pages.
•  Designing and Developing back end API's and databases.
•  Meeting both technical and customer’s needs.
•  Seeing through a project from conception to finished product.
•  Take complete ownership of the project and deliver with good quality.
•  Staying abreast of developments in web applications and programming languages.

• Relevant experience of 8+ yrs
• Strong communication, organizational skills. Good in Agile, Scrum, Dev-Ops practices.
• Proficiency with fundamental front end languages such as HTML5, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular, React and Amber.
• Proficiency in Java, Springboot, Microservices
• Familiarity with database technology such as PostgreSQL, MySQL, Oracle and MongoDB.
• Good in writing quality code and Unit Tests. Good knowledge of DevOps practices.
• Excellent verbal communication skills.
• Good problem solving skills

• Develop new functionalities on the Company platform, in close collaboration with the Product team
• Analyse and correct anomalies across the various environments
• Propose and participate in the platform evolution
• Contribute to the platform architecture, ensure strong code quality (tests & code reviews) and adherence to best practices
• Mentor and support junior developers