BPO MIS Executive

Job Title: Business Development Specialist (SaaS – USA Market)

Job Type: Remote/ (Hybrid Whenever as required), Location : Trichy

Shift Time: US Shift (06.30pm-03.30am), Experience: 2-4+ B2B SaaS Product Sales (US Market Preferred)

About the Role

We are a fast-growing SaaS company expanding into the US market and seeking a driven Business Development Specialist to accelerate our growth. This role requires a blend of strategic planning and hands-on execution — ideal for a competitive and results-oriented professional.

Key Responsibilities

> Identify, research, and generate qualified leads across multiple channels including LinkedIn, email, calls, and digital campaigns

> Build, track, and manage a strong sales pipeline using CRM tools (HubSpot preferred)

> Collaborate closely with the sales team to schedule demos and ensure smooth client handoffs Meet and exceed monthly lead generation & conversion targets

> Track outreach KPIs and optimize campaigns for improved efficiency

What We’re Looking For

>3+ years of proven experience in B2B SaaS lead generation or sales — preferably targeting the US market

> Strong understanding of sales funnels, CRM systems, and prospecting tools (HubSpot, Apollo, LinkedIn Sales Navigator, etc.)

> Excellent written and verbal communication with strong negotiation and follow-up skills

> Self-starter mindset — proactive, accountable, and capable of working independently

> Familiarity with the US B2B sales landscape will be an added advantage

Why Join Us

> Opportunity to work with an ambitious, innovation-driven SaaS team

> Ownership and autonomy in your role — your ideas matter

> Performance-driven culture with clear growth pathways

> Work environment focused on collaboration, skill development & career progression

Full Stack Support Engineer

Node.js, React & Production Application Support

📍 Remote | Full-time | Night Shift | 3+ Years

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Full Stack Support Engineer who will own day-to-day application support for a live customer product built on Node.js and React, working a fixed night shift aligned to North American business hours.

The mandatory requirements for this role are prior professional experience working a night shift, and the willingness to continue working a permanent night shift, Monday through Friday, approximately 7:00 PM to 4:30 AM IST, with on-call support coverage on weekends.

The role is fully remote.

The work is hands-on across the stack: triaging issues from monitoring alerts and customer tickets, performing root cause analysis, shipping bug fixes, applying minor framework and library updates, and communicating with the customer directly during the shift.

When there is no active support work, the engineer will contribute to other development projects within the company, so consistent productive output across the shift is expected.

Responsibilities:

Incident Response and SLA Adherence

Acknowledge and act on alerts and customer-raised tickets within the SLA window.

Critical incidents require response within 1 hour and best-effort resolution within 2 to 4 hours.

P1 issues require response within 2 to 4 hours and resolution within 1 business day.

P2 and P3 issues follow the documented SLA matrix.

Bug Fixes and Production Support

Investigate and resolve defects in previously built functionality across the customer-facing portal, internal portal, backend services, and third-party integrations.

Write clean fixes with appropriate tests and documentation.

Monitoring and Proactive Triage

Operate the application and infrastructure monitoring stack.

Investigate anomalies before they become incidents.

Tune alerts to reduce noise and improve signal.

Customer Communication During the Shift

Communicate directly with the customer in English during incidents and routine support, in writing and on calls.

Set clear expectations on status, root cause, and timeline.

Close the loop after resolution.

Minor Framework and Dependency Updates

Apply minor version upgrades to operating systems, frameworks, and libraries to maintain compatibility and security.

Test rigorously before promoting to production.

Hands-On Development Across the Stack

Work in the existing Node.js (Express, NestJS) backend and React frontend codebase.

Make focused changes that respect the existing architecture and patterns.

Contribution to Other Development Projects

When the support workload is light, contribute to other active development projects within Unico Connect.

Pick up well-scoped tasks, ship them to the team’s quality standard, and remain available to drop back into support work as soon as it is needed.

Root Cause Analysis and Write-Ups

For every meaningful incident, document the cause, the fix, the customer impact, and any follow-up actions to prevent recurrence.

Weekend On-Call Coverage

Provide on-call support coverage on weekends.

Respond to alerts and customer tickets within the defined SLA window.

AI-Assisted Support Workflows

Use Claude, Cursor, and similar tools day to day for triage, log analysis, code reading, and patch drafting.

Apply judgment on when to trust AI-generated output and when to verify.

Handover Discipline

Maintain clean shift handover notes for the day-shift team.

Track open issues, in-progress investigations, and customer commitments so nothing drops between shifts.

Requirements:

Prior Professional Night-Shift Experience (Mandatory)

Candidates must have worked a permanent night shift in a prior professional role for a meaningful period of time.

Adjacent late-evening shifts or occasional on-call do not qualify.

Willingness to Work a Permanent Night Shift Aligned to North American Business Hours, with On-Call Support Coverage on Weekends (Mandatory)

The shift is Monday to Friday, approximately 7:00 PM to 4:30 AM IST.

Candidates who cannot commit to night-shift hours on an ongoing basis should not apply.

3+ Years of Professional Full Stack Engineering Experience

With hands-on production work in both Node.js and React.

Strong JavaScript and TypeScript Proficiency

With React on the frontend and Node.js (Express, NestJS) on the backend.

API design experience with REST.

Comfortable reading and modifying an existing production codebase without breaking adjacent functionality.

Production Debugging and Incident Response Instincts

Ability to read logs, traces, and metrics to isolate a problem quickly.

Comfort triaging across application code, database queries, third-party API failures, and infrastructure.

Working Experience with Relational Databases

(PostgreSQL or MySQL), including reading and writing SQL, basic schema understanding, and the ability to investigate data-related incidents.

Familiarity with Cloud Infrastructure

On AWS, GCP, or Azure, at the level of reading logs, restarting services, deploying through CI/CD pipelines, and basic operational tasks.

Working Knowledge of Git, CI/CD Pipelines, and Monitoring Tools

At least one monitoring or observability tool (Datadog, New Relic, Sentry, CloudWatch, Grafana, or equivalent).

Strong Written and Spoken English Communication

This role involves direct customer interaction during the shift.

Calm, clear, professional communication in writing and on calls is non-negotiable.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Alertness, Judgment, and Ownership Mindset

Night-shift support work demands self-direction, attention to detail under low-supervision conditions, and the discipline to follow process when fatigued.

Nice to Have

• Prior experience in application support, AMC, or managed services engagements
• On-call experience with documented SLAs
• Experience with feature flag tools, error tracking platforms, or APM dashboards
• Exposure to AI-assisted development tools in a support context

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture. 

CTC- Upto 12 LPA

• To determine the scope of software development projects.
• Collaborating with the software development team on application design and development.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Creating end-user application feedback channels.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

• Bachelor's degree in computer science, information systems, or similar.
• Strong understanding of OOPs, SDL.

• Problem solving with data structure and algorithms.
• Build tools(make/Cmake/Ninja/Bazel)
• Experience with OS & hardware specific development (SIMD, AVX, AVX2)
• Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
• Worked with Modern C++ 
• Worked with Linux & Windows
• Experience with multi threading and multi processing 
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Great organizational and time management skills.

Location: HSR Layout, Bangalore (onsite, 5 days a week)

Role Snapshot:

As an Individual Contributor owning the end-to-end funnel, you will drive consultative, solution-based sales - from prospecting/lead generation to RFQ/tender management, deal closure, and handover to CSM. You’ll engage senior HR leaders at large enterprises, diagnose pain points, curate personalized proposals, and negotiate complex multi-stakeholder deals (tech, product, infosec, legal).

Key Responsibilities:

• Consultative Selling & RFQ/Tender Expertise
• Lead discovery sessions to uncover HR KPIs, craft tailored wellness solutions, and respond to RFQs and tenders efficiently.
• Develop and execute a strategic sales plan to exceed targets in the B2B workplace wellness space.
• Prospecting & Pipeline Ownership
• Build and maintain a robust pipeline via cold calling, LinkedIn outreach, and networking.
• Qualify leads rapidly, create customized proposals, and manage RFP/RFQ processes end to end.
• Negotiation & Cross-Functional Collaboration
• Navigate complex commercial negotiations—mediating between internal (tech, product, infosec, legal) and client teams.
• Finalize contracts with senior HR/CXO stakeholders; ensure seamless transition to CSM.
• Communication & Relationship Building
• Demonstrate polished communication—presenting virtually/in person, crafting precise emails, and engaging on LinkedIn.
• Cultivate long-term relationships with key decision-makers; become their trusted wellness advisor.
• Market Intelligence & Reporting
• Stay updated on industry trends and competitor offerings.
• Provide accurate sales forecasts and reports to leadership.

Requirements:

• Graduation/ Post Graduation
• Must have owned substantial individual sales targets and delivered them in the past. The compensation must have had a fairly significant portion of the performance-based component.
• Minimum 3 years of B2B sales experience, preferably in a consultative/solution-selling environment
• Proven experience in creating, owning, and managing the end-to-end B2B sales funnel as an individual contributor, including lead generation, pitching, proposal building, negotiation, and closure
• Polished personality, excellent written and verbal communication for presenting to CXOs and senior Management at corporates.
• Should genuinely care about health and well-being space.

**Job Title:** Angular Developer

**Experience Level:** 1-3 years

**Job Description:**

We are seeking a skilled Angular Developer to join our team. The ideal candidate will have 1 to 3 years of experience in developing web applications using Angular, JavaScript, and TypeScript. As an Angular Developer, you will be responsible for designing, implementing, and maintaining user interfaces for our web applications. You will collaborate with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.

**Responsibilities:**

- Develop user interfaces for web applications using Angular framework.

- Write clean, efficient, and maintainable code in JavaScript and TypeScript.

- Collaborate with backend developers to integrate front-end components with server-side logic.

- Optimize application performance and ensure responsiveness across various devices and browsers.

- Participate in code reviews and provide constructive feedback to peers.

- Troubleshoot and debug issues to ensure smooth application operation.

- Stay up-to-date with the latest web development trends and best practices.

**Requirements:**

- Bachelor's degree in Computer Science, Engineering, or related field.

- 1 to 3 years of professional experience in web development.

- Strong proficiency in Angular, JavaScript, and TypeScript.

- Experience with HTML5, CSS3, and CSS pre-processing frameworks such as SASS or LESS.

- Knowledge of RESTful APIs and asynchronous programming.

- Familiarity with version control systems, preferably Git.

- Excellent problem-solving and communication skills.

- Ability to work independently and as part of a team in a fast-paced environment.

**Nice to Have:**

- Experience with other front-end frameworks/libraries such as React or Vue.js.

- Knowledge of UI/UX design principles.

- Familiarity with Agile development methodologies.

If you meet the qualifications and are passionate about creating elegant and responsive user interfaces, we encourage you to apply for this exciting opportunity.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

Important: Please note there are no Cisco, Juniper or any other proprietary devices to be administered. We are looking for candidates willing to work on GNU/Linux powered network equipment.

We at Unmukti build network equipment and provide managed network services to organisations having geographically dispersed locations across the country.

Our equipment run GNU/Linux firmware but still the networking concepts remain the same.

For the impatient, we need following skills:

• Debian/Ubuntu GNU/Linux
• iptables / nftables
• Squid / ICAP
• OpenVPN
• Wireguard
• Snort / Suricata
• Postgresql
• git
• patch/diff, ./configure, make
• OSPF & BGP on BIRD or Quagga
• ansible
• bash / Perl / Python / Go

Now in detail:

We have servers to be managed, databases to be administered, embedded devices to run GNU/Linux and customers to be supported who are using those devices for various networking services that we provide.

We want someone with experience on Debian or Ubuntu as primary OS, knows networking concepts . Bonus if you know your way around to automate stuff with bash/Go/Perl/Python etc.

Experience in Network Design for connecting large number of geographically distributed locations ( >= 20 is considerable, though >=200 would be great) and understanding of routing protocols like OSPF and BGP will be an added advantage.

You get insights into networking (wireless too), network security and product development.

Along with that, you will have to design and support be-spoke deployments and handle operational issues on a day-to-day basis.

What will you do?

• Develop IP-based communication platforms like video conferencing, IM, etc., new user-facing features, and enhance our main front-end platforms.
• Develop specifications and designs for complex applications or modify/maintain complex existing applications.
• Ensure the technical feasibility of UI/UX designs, and Optimize applications for maximum speed and scalability.
• Write clean, high-performance, maintainable code and generate automated unit, regression and integration tests.
• Collaborate with multi-functional teams including mobile developers to deliver a great product experience for Houm consumers.

Skill Sets

• 5 to 6 years of hands-on industry experience in core front-end web development using Angular 9. x.
• 4 to 5 years of hands-on industry experience in real-time web application development using Socket.IO
• Strong knowledge of bi-directional communication between web clients and servers, design principles, multithreading, design patterns, and best practices behind a scalable application and ability to implement automated testing platforms and unit tests.
• Experience with one or more of the following domains: real-time collaboration application development, real-time multimedia communication application development, SIP application development, or Instant messaging (IM) application development.
• Good understanding of asynchronous request handling, prototype inheritance, composition, partial page updates, and application rendering behaviour and performance.
• Proficient understanding of cross-platform compatibility issues and ways to work around such issues, code versioning tools such as Github.
• Experience with distributed memory caching systems, and web-socket communications such as Redis or Memcached.
• Working experience in cloud environments, and any NoSQL databases like Redis, DynamoDB, Cassandra etc.