11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Summary 

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network.

 Experience: 2+

Location: Jaipur 

Responsibilities: 

• Research, design, develop, and test blockchain applications
• Brainstorm and help evaluate applications, technologies and tools as these continually evolve
• Maintain and extend current distributed applications, be responsible for its integration and workflows
• Document new solutions as well as maintaining that of existing ones
• Develop and maintain artefacts
• Participate in presales activities when it is required 

Requirements:                       

• Strong blockchain development experience on network, protocol and application layer
• Experience working with open-source platforms Hyperledger, Ethereum etc.
• Understanding the private blockchain network. Desirable.
• Experience with different PAAS solutions offered by different cloud platforms such as Azure, AWS etc. Desirable.
• Strong experience with computer networking is desirable including details of network topology and OSI layer protocols.
• API integration experience with 3rd party applications is desirable
• Experience with Secure coding practices is a plus
• Think out of the box and don't give up easily, as blockchain is a fairly complex concept and there isn't much help available in programmers forums.

Role:Blockchain Developer

Salary: 4,00,000 - 5,400,000 P.A.

Industry:https://www.naukri.com/it-services-consulting-jobs">IT Services & Consulting

Functional Area:https://www.naukri.com/consulting-jobs">Consulting

Role Category:IT Consulting

Employment Type:Full Time, Permanent

Education

UG:B.Tech/B.E. in Any Specialization

Company Profile

Appinop  technologies Pvt ltd

About Appinop

Innovation begins with like-minded people aiming to transform the world together.

We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Appinop, we embrace a diverse mix of talented people who come here to stay and do their best work. 

At Appinop, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies

We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.

For more information about our solutions and organization, visit www.Appinop.com, 

Company Info:

Corporate Address: Appinop Technologies - 41, Prince Road, Ajmer Rd, Vidhyut Nagar - A, Jaipur, Rajasthan 302021

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbucket

Professional Attributes :

1. Should have good communication Skills

2. Should be a good team player

3. Should be able to work independently and under pressure

4. Should have good logical and analytical thinking

 Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Role: Backend Developer (2 openings)

Content Writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Responsibilities

• Research industry-related topics
• Write clear marketing copy to promote our products/services
• Proofread and edit blog posts before publication
• Submit work to the team for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images, and tone)
• Update website content as needed

• The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
• Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
• Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
• Understanding of the commodity markets and its entire value chain across the commodity ecosystem
• Linkages with Agri commodity trade houses, export firms and Agri related corporates.
• Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
• Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
• Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
• Should have lead a team size of ten member’s direct reportees.
• Prior experience in managing technology intensive projects will be highly advantageous for the candidature.

Position Summary


Clarista.io turns current enterprise data silos into a ‘Live Data Network’, easy to use, always available, with flexibility to create any analytics. Clarista is designed for both business and technical users, hence the user interface plays a pivotal role in ensuring performance with large datasets and a superior user experience.

What You'll Do


You will be part of Clarista’s UI engineering team. You will work in our cloud native environment and perform following activities to support core product development and client specific projects:

• You will build & support responsive web user interfaces by using ReactJS
• You will ensure usability of the interfaces and workflows for end users
• You will integrate user interfaces with data and other interfaces through APIs
• You will collaborate with cloud and data engineering teams to enable end-to-end functionality
• You will partner with other team members in understanding the functional / non-functional business requirements, and translate them into software development tasks
• You will follow the software development best practices in ensuring that the code architecture and quality of code written by you is of high standard, as expected from an enterprise software
• You will be a proactive contributor to team and project discussions

 Who you are


• Strong education track record 
• Bachelors or an advanced degree in Computer Science or a related engineering discipline from Indian Institute of Technology or equivalent premium institute.
• 2-3 years of experience in UI Development using ReactJS
• An ideal candidate will be responsible to produce high-quality solutions; bringing a deep understanding of modern HTML, JavaScript, and CSS, and the software development life cycle and a strong ability to execute and implement standard software architecture patterns.
• Expert knowledge of JavaScript to design optimized and modular components that will be used across platforms.
• Proficient with ReactJS, Redux, Service Workers, Optimized coding practices, Progressive Web Apps (PWA), Context API, System design, Web concepts, Server-Side Rendering (SSR), lazy loading.
• Should have experience working with any of the chart’s library like charts.js, Highcharts.js, etc.
• Should know how to write modular and optimized code.
• Should have good knowledge around error handling.
• Fair understanding of responsive design and cross-browser compatibility issues.
• Experience versioning control systems such as GIT
• Strong problem solving and communication skills.
• Self-starter, continuous learner.

Good to have some exposure to

• Start-up experience is highly preferred
• Exposure to micro front ends.
• Agile software development methodologies.
• Working in multi-functional, multi-location teams

What You'll Love About Us – Do ask us about these!

• Be an integral part of the founding team. You will work directly with the founder
• Work Life Balance. You can't do a good job if your job is all you do!
• Prepare for the Future. Academy – we are all learners; we are all teachers!
• Diversity & Inclusion. HeForShe!
• Internal Mobility. Grow with us!
• Business knowledge of multiple sectors