11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Title: E-commerce & Performance Marketing Executive

Location: Jaipur / On-site (preferred)

Experience Required: 2–5 years (hands-on, execution-heavy role)

Salary Range: 2 to 4 LPA

We are looking for a hands-on E-commerce & Performance Marketing Executive who can independently manage product listings, marketplace ads, and performance marketing campaigns across Amazon, Flipkart, Google, and Meta (Facebook/Instagram).

This role requires strong execution skills, analytical thinking, and an understanding of how listings, creatives, and ads work together to drive sales.

Key Responsibilities

1- Marketplace Management

2- Create, optimize, and manage product listings on:

Company website, Amazon, Flipkart

3- Write and optimize: Product titles, Bullet points, Descriptions & Backend keywords

4-Create and manage Amazon A+ Content (basic + premium where applicable)

5- Coordinate with design/content teams for images, infographics, and creatives

6- Marketplace Advertising

7- Plan, execute, and optimize Amazon Ads: Sponsored Products, Sponsored Brands, Sponsored Display

Manage Flipkart Ads (PLA, display & search ads)

8- Track ACOS, ROAS, CTR, CVR, and optimize campaigns regularly

9- Keyword research, bid optimization, search term analysis

10- Performance Marketing (D2C & Marketplaces)

11- Execute and manage ad campaigns on:

12- Facebook / Instagram (Meta Ads)

13- Google Ads (Search, Display, Shopping)

14- Create audience targeting strategies, creatives, and funnel-based campaigns

15- Optimize campaigns for CAC, ROAS, conversions, and scaling

16- Basic understanding of retargeting, lookalike audiences, and pixel tracking

Reporting & Analysis

Prepare regular performance reports for: Ads, Sales, Listings performance, Use Excel / Google Sheets for:

Data tracking, Performance analysis, Budget planning

18- Coordinate insights with the internal team for continuous improvement

Required Skills & Qualifications

Must-Have

2–5 years of hands-on experience in:

Amazon & Flipkart listings

Amazon & Flipkart Ads

Meta (Facebook/Instagram) Ads

Google Ads

Experience creating Amazon A+ Content

Strong understanding of:

E-commerce metrics

Ad performance optimization

Working knowledge of:

Excel / Google Sheets

MS Word / Google Docs

Good to Have

Experience with D2C brands

Knowledge of basic SEO for product pages

Familiarity with Shopify / WooCommerce

Experience in education, publishing, or consumer brands (preferred)

We are looking for a problem solver, hustler and team leader and is entrepreneurial in nature who can be a part of the early team at Animall and build a Bharat focused product for dairy farmers. You will be helping in creating the Marketplace product from scratch.

The role will involve setting up and scaling the inside sales team -

• Setting up the inside sales process - work flow, tool, questions to ask, sales pitch
• Hiring and managing the inside sales team
• Training the team on selling cattle, convincing them to visit farms and buying cattle
• Motivating, mentoring and incentivising the sales team

• Should have led an inside sales team
• Having an entrepreneurial experience will be a big plus

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Customer Care Executive

Location: Jaipur.

Job Type: Full-Time

Experience Level: Entry Level (Freshers)

Responsibilities:

• Provide exceptional customer support via phone, email, or chat.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate and detailed customer records.
• Ensure customer satisfaction through effective communication and problem-solving.
• Adhere to company policies and procedures.

Qualifications:

• High school diploma or equivalent.
• Strong communication skills (written and verbal).
• Excellent interpersonal skills.
• Willingness to learn and adapt in a fast-paced environment.

Benefits:

• 14 Days Accomondataion.

Job Description:

We are looking for a passionate PHP Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

• Actively Seek New Programming Knowledge.
• Build Products Using HTML/CSS/JS and Other Front-End Technologies using Frameworks.
• Working knowledge of frameworks like CakePHP, Laravel, etc. is a must.
• Must have knowledge of JS Frameworks like Node and React etc.
• Knowledge of HTML, CSS, MYSQL, and JavaScript.
• Knowledge of MYSQL, Core PHP, and PHP5 is a must.
• Knowledge of WordPress and CMS.
• AJAX, HTML, Payment Gateway.
• Excellent working knowledge of Web application development.
• Vast knowledge of PHP programming concepts.
• Experience in OOPs.
•  Advanced to expert coding skills.
• Strong understanding of functionality.
• Knowledgeable of Web Application Development Frameworks.
• Minimum 5 years of Experience

Job Responsibilities:

• Work independently as well as part of a team to develop new functional features
• Debug existing code and continually look for ways to optimize performance.
• Lead a team of developers, managing and mentoring their work while ensuring project deadlines and quality standards are maintained.
• Interact with service providers, customers and other departments to identify and resolve issues, and develop working relationships with key customers.

Expectations / Cultural Traits:

• Good communication and relationship-building skills.
• Self-driven and motivated.
• Open to work in flexible hours and shifts.
• Ability to work under pressure.
• Willing to learn new technologies and tools

We are looking for a Curriculum Content Developer and Designer for Computer Science (Coding) subject from Grade 1 to 10. The curriculum Designer’s responsibilities include creating detailed, engaging curriculum and quality resources. You should be passionate about learning and aware of how digital technology has reshaped education. You should have excellent technical writing, research, and communication skills. Selected candidate will be responsible for grade wise content outlines, preparing detailed interactive content, examples, assessments, training modules, teachers manual etc.

Job Responsibilities:

• Conduct research and develop quality curricula and learning resources.
• Create stimulating lesson plans and recommend interesting additional resources.
• Develop a range of digital resources to optimize classroom learning.
• Write engaging content that allows learners to meet their learning goals
• Visualize and conceptualize graphics that suit the target audience
• Create high-quality assessment questions for evaluating students’ skills
• Create supplementary teacher and student guides, as well as resource packs.
• Collaborate with other writers, graphic designer, and web designers to create new learning resources.
• Create tests, exams and other formal and informal assessments to gauge the effectiveness of curriculum.

Skills Desired:

• Degree in Education and having excellent knowledge of HTML, CSS, JavaScript, Python, AI, ML, IoT and DBMS.
• Computer Science / IT teaching experience will add advantages
• Master’s degree preferable
• Excellent collaboration, and written and verbal communication skills.
• Willingness to learn new skills
• Strong digital and research skills.
• Strong planning skills, vision, creative intelligence.

Eligibility Criteria:

• Having 1-5 year of experience in similar domain.
• Appropriate educational background (minimum- Graduate in Computer Science /BE /B.Tech in Computer Science)
• Good knowledge in computer programming languages

Senior Dotnet Developer

About the Company:

TransformHub is a An ISO 27001 certified Company adhering to a Gold standard in Information Security. It is multi-award-winning Global Digital Solutions company providing a full suite of digital transformation & product engineering services to enterprises, product companies & new-age start-ups. We have our presence in Singapore, USA, Canada, Middle East, UK and India. Our mission is to become a preferred partner to enterprises for growth and innovation in the digital age. TransformHub combines Strategy, Experience, and Technology at every stage of the engagement model to build human-centered digital platforms & channels. Our expertise lies around the 6 building blocks for Digitization - Product Engineering, Mobility, Enterprise Integrations, Data & Analytics, Cloud & DevOps, Intelligent Automation. With a large and ever-growing team of digitally ready consultants, the company helps its clients to grow and stay ahead of their competition. TransformHub has been featured into leading magazines like IndustryWired and CIOReview as Top 10 Digital Transformation Providers.

Responsibilities 

• Develop new applications or make enhancements to existing applications. 
• Analyze user requests and assist with design activities. 
• Collaborate with Client and translate business requirements into well-designed technical solutions. 
• Develop components based on business and/or application requirements. 
• Manage and assist with the completion of specific projects. This includes the development of web applications and web services. 
• Support applications and provide upgrades and maintenance as needed. 
• Assist software personnel in handling project related work and other requirements 
• Create and maintain documentation for application coding and project development. 
   

   Requirements  

• Familiarity with the .NET framework, C#, SQL Server database and design/architectural patterns 
• 5+ years of experience in .NET Technology Stack 
• Experience in designing databases with Microsoft SQL Server and building Web APIs 
• Excellent troubleshooting and communication skills 
• Experience working in an Agile environment (e.g. Scrum, Kanban) required. 
• Good knowledge of modern software design principles, concepts, and practices. 

What you need to have: