11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.

0-5 years of experience in a relevant HR role.

Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.

Good experience in employee relation, HR policies and recruitment.

Excellent communication and interpersonal skills.

Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.

Strong problem-solving abilities, quick learner, and a people-oriented individual.

Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.

Responsibilities

Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.

Provide HR support for all onboarding and offboarding processes, including documentation related to employees.

Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.

Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.

Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.

Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.

Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.

Coordinate with Global people team to provide support, guidance and resolve their queries.

Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.

Act as a change agent in managing organizational change smoothly.

Job Title: Fullstack Developer (MEAN Stack)

Company: Deqode

Type: Full-Time

Experience: 5+ Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur (Hybrid/Onsite as per role)

Notice Period: Immediate Joiners Preferred

About Deqode:

Deqode is a fast-growing digital transformation company that helps businesses adopt cutting-edge technologies to solve complex business problems. We work on innovative projects in blockchain, AI, enterprise software, and cloud-native development.

Role Overview:

We are seeking an experienced Fullstack Developer with strong proficiency in Node.js and Angular, and hands-on experience in Nest.js. The ideal candidate will be responsible for designing, developing, and maintaining scalable web applications using the MEAN stack.

Key Responsibilities:

• Develop and maintain full-stack applications using Node.js, Angular, and Nest.js
• Build robust REST APIs and integrate with frontend interfaces
• Participate in design and architectural discussions
• Write clean, maintainable, and well-documented code
• Collaborate with cross-functional teams to define and deliver solutions
• Optimize applications for maximum performance and scalability
• Ensure quality through unit testing and code reviews

Required Skills:

• Strong expertise in Node.js with experience in backend development, API design, and event-driven architecture
• Proficiency in Angular for creating responsive and performant frontend interfaces
• Mandatory experience with Nest.js, leveraging its modular architecture and TypeScript capabilities
• Experience with MongoDB or similar NoSQL databases
• Excellent problem-solving and communication skills

I'm Hiring for a Telesales Representative Profile

Location: Jaipur, Rajasthan

Experience: 6 Months- 2 years

JOB DESCRIPTION: Telesales Representative

Requirements:

- Excellent communication and interpersonal skills.

- Prior experience in telesales or a related field is preferred.

- Ability to understand and convey pharmaceutical product information.

- Proficiency in using telecommunication and CRM software.

- Strong persuasive skills and ability to handle rejection.

Benefits:

- Competitive salary up to ₹18,000 per month.

- Incentives and bonuses based on performance.

- Opportunity for career growth within the company.

- Comprehensive training and support.

We are looking for

A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.

Roles and Responsibilities

Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.

Mentor and coach other team members

Evaluate the performance of NLP models and ideate on how they can be improved

Support internal and external NLP-facing APIs

Keep up to date on current research around NLP, Machine Learning and Deep Learning

Mandatory Requirements

Any graduation with at least 2 years of demonstrated experience as a Data Scientist.

Behavioral Skills

Strong analytical and problem-solving capabilities.

Proven ability to multi-task and deliver results within tight time frames

Must have strong verbal and written communication skills

Strong listening skills and eagerness to learn

Strong attention to detail and the ability to work efficiently in a team as well as individually

Hands-on experience with

NLP

Deep Learning

Machine Learning

Python

Bert

Hiring Unity Game Developer

Job location: Jaipur (Work from Office)

Responsiblity:

• Implement game functionality as per communicated design
• Translate design specification into functional game
• Communicate with other team members to establish effective pipeline and integrate media assets
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
• Help maintain code quality, organization, and automatization

Candidate Requirement:

Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and

user session management

Familiarity with level design and planning

Experience with game physics and particle systems

Experience with mobile and console game development

Experience optimizing memory and space usage for support of older hardware

Experience with 3D is a plus

Prior experience with a well-known mobile title or AAA titles are a significant asset

Ability to constantly learn and stay in touch with evolving game standards and development technologies

Strong understanding of object-oriented programming

Familiarity with current design and architectural patterns

Knack for writing clean, readable, and easily maintainable code

Experience implementing automated testing platforms and unit tests

Having good Knowledge of C# With

OOPs overview

Classes and Objects

Constructor and Destructor

Function Overloading

Encapsulation

Inheritance

Interface

Polymorphism

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time.

The opportunity we are looking for a MEAN Stack developer to manage the frontend, backend and server-side of our Product. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, work on responsive design and solve technical challenges and take pride in their solutions and code. The person should be able to translate the business requirements into world-class code.

• Work with development teams and product managers to ideate software solutions
• Build the front-end and back-end applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective REST APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Provide technical expertise and leadership for Web Technology
• Provide design feedback to our design team
• Be responsible for end-to-end development and support cycle
• Provide client-facing presentations and support as needed.

• Strong knowledge and working exposure on the MEAN stack.
• Good understanding of server-side templating languages
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git
• Understanding of Time-Space Complexity / Optimization
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Ability to design and build extremely reliable, scalable, and high-performing enterprise systems
• Knowledge and experience with AWS cloud environment and services
• Deep understanding of Software Development methodologies, delivery frameworks
• Experience working with the latest design patterns
• Passion for clean design and library/modular grade coding
• Ability to work in agile methodologies in a distributed team environment.
• Experience working with Git and GitFlow model
  
  

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring a HR Manager who can take care of hiring and team building.

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Coordinate with hiring managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Must have experience in bulk hiring, college hiring, etc.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives.
• Forecast quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.
•  

Requirements:

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Must have experience in hiring preferably for BPOs.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.
• Degree in Human Resources or related field

                                 Job Description for IOS Developer:-

- We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.

- Your primary focus will be the development of iOS applications and their integration with back-end services.

- You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities :

- Design and build applications for the iOS platform

- Ensure the performance, quality, and responsiveness of applications

- Collaborate with a team to define, design, and ship new features

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

Skills :

- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with Restful APIs to connect iOS applications to back-end services

- Knowledge of other web technologies and UI/UX standards

- Understanding of Apple's design principles and interface guidelines

- Knowledge of low-level C-based libraries is preferred

- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

- Familiarity with continuous integration.