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About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.
Key Responsibilities
• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.
• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.
• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.
• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.
• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.
Deliverables and Performance Measures:
o Team leadership
o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.
Quality Assurance Strategy
o Develop, implement, and maintain comprehensive processes and standards.
o Identify and mitigate risks in the testing cycle.
Testing Management
o Oversee the planning, design, and execution of manual and automated test cases.
o Ensure thorough testing of enhancements, bug fixes, and new features.
o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.
Process Improvements
o Continuously improve workflows and tools to increase efficiency.
o Stay updated on emerging QA technologies and trends.
Reporting and Documentation
o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)
o Document and communicate test results, defects, and resolutions to stakeholders.
Bonus Points:
Firelight/Foresight experience.
Experience with QA automation tools and automated testing.
Team leadership
o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.
Quality Assurance Strategy
o Develop, implement, and maintain comprehensive processes and standards.
o Identify and mitigate risks in the testing cycle.
Testing Management
o Oversee the planning, design, and execution of manual and automated test cases.
o Ensure thorough testing of enhancements, bug fixes, and new features.
o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.
Process Improvements
o Continuously improve workflows and tools to increase efficiency.
o Stay updated on emerging QA technologies and trends.
Reporting and Documentation
o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)
o Document and communicate test results, defects, and resolutions to stakeholders.
Bonus Points:
Firelight/Foresight experience.
Experience with QA automation tools and automated testing.
What will make you successful:
9-15 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.
Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.
Life Insurance and Annuities Proficiency.
Insight into nonfunctional testing.
9-12 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.
Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.
Life Insurance and Annuities Proficiency.
Insight into nonfunctional testing.
Job Title: LinkedIn Growth & Content Strategist
Location: Work from Office / Hybrid
Experience: 2–5 Years
Salary: ₹30,000 – ₹50,000 per month Plus Other Benefits
About the Role
We are looking for a results-driven LinkedIn Growth & Content Strategist who can take ownership of building our brand presence on LinkedIn through high-quality content, storytelling, and audience engagement. This role involves both strategy and execution, with a strong focus on growth.
Key Responsibilities
- Develop and execute a LinkedIn growth strategy aligned with business goals
- Plan and manage a consistent content calendar (posts, carousels, videos)
- Create engaging, high-quality content focused on branding, storytelling, and value creation
- Manage and grow the company’s LinkedIn page and leadership profiles
- Drive organic growth, reach, and engagement on LinkedIn
- Analyze performance metrics (impressions, engagement, followers) and optimize strategy
- Stay updated with LinkedIn trends, algorithms, and best practices
Content & Podcast Responsibilities
- Ideate and develop content themes and campaigns
- Plan and execute podcast content (topics, scripting, guest coordination)
- Repurpose podcast content into LinkedIn posts, clips, and short-form videos
- Work with designers/editors for content production
Requirements
- 2–5 years of experience in LinkedIn/content marketing or social media growth
- Strong understanding of personal branding and B2B content
- Proven ability to grow LinkedIn pages or personal profiles
- Excellent writing, storytelling, and content structuring skills
- Basic understanding of tools like Canva, video editing tools, or similar
- Strong analytical mindset and attention to detail
Preferred Skills
- Experience in podcast creation or video content
- Worked in a startup or fast-paced environment
- Understanding of content funnels and audience psychology
What We Offer
- Opportunity to build and scale a strong brand presence
- Ownership and creative freedom
- High-growth and fast-paced work environment
Company Description
Founded in 2017, NLET Solutions Private Limited is a technology-driven organization committed to innovating and automating business processes. Specializing in School & College ERP, CRM solutions, and business automation software, NLET empowers educational institutions, enterprises, and MSMEs by enhancing productivity and streamlining operations with AI-driven solutions. With a customer base of over 1,000 businesses and organizations, NLET has significantly reduced manual workload and enhanced operational efficiency. Based in Jaipur, NLET also provides digital growth solutions, including website development, digital marketing, and lead generation through automation.
Role Description
This is a full-time, on-site role located in Jaipur for a Business Development Manager. The selected candidate will identify and generate business opportunities, build and maintain relationships with prospective clients, and drive revenue growth. Day-to-day responsibilities include conducting market research, developing and executing sales strategies, managing client communications, and collaborating with internal teams to meet customer needs and achieve targets. The role requires strong analytical, interpersonal, and negotiation skills to successfully drive client acquisition and retention.
Qualifications
· Proficient in Sales, Business Development, Client Relationship Management
· Skilled in Market Research, Lead Generation, and Prospect Analysis
· Experience in Proposal Development, Presentation, and Negotiation
· Strong understanding of CRM tools and Software Solutions, particularly SaaS
· Proactive mindset with the ability to develop strategic goals and meet targets
· Excellent collaboration, interpersonal, and team management skills
· Bachelor's or Master's degree in Business Administration, Marketing, or a related field
· Previous experience in the technology or SaaS industry is highly desirable
Required
· Graduate / MBA preferred
· 3+ years B2B sales
· Team management
· CRM proficiency
· Good English communication
· Negotiation & closing
· Target-driven mindset
Preferred
· IT / ERP / SaaS sales
· EdTech or enterprise sales
· Schools & colleges domain
· Lead gen automation
· Startup experience
Job Roles
Sales :
- Plan and achieve monthly sell out targets
- Achieve Monthly, Quarterly and Yearly Revenue and PM Goals
- Create Weekly/Monthly reports and monitor performance, driven by on-site KPIs
- Conduct Monthly Business review with partners.
- Review and tracking of commercial agreements
Marketing and Onsite Experience :
- Plan Marketing/Promotional calendar with Digital Marketing Manager for Ellementry.com as per quarterly/yearly marketing budgets.
- Actively support and drive the Seasonal Go To Market execution for Ellementry.com
- Constant improvement and actualization of customers on-site experience in alignment with defined GTM strategy
- To Ensure Catalog and Listing Hygiene and achieve high content score
- Charged with and responsible for identifying new ways to improve site conversion, average order size, cart abandonment, and other key performance indicators to maximize sales growth and profitability.
- Provide oversight for managing Affiliate program
KPIs :
- Own e-Commerce projects and work with respective partners and regional/global teams to support the definition, technical implementation, testing, deployment and operations of chosen e-Commerce project.
- Perform cross-platform, cross-browser QA validations on website development releases, acting as the liaison between eCommerce, Global Team, and IT to ensure smooth project planning and delivery.
- Propose and implement websites evolutions - including new content and new features
- Coordinate deployment and UAT.
Qualifications : Diploma / Bachelors degree. Masters degree will be preferable.
Other Job Requirements :
- 3-5 years of experience with minimum 2 years of relevant experience in managing dot com and Marketplace business for a brand.
- Basic technical know how of an E-commerce site and understanding of building/improving E-com sites.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile).
- Able to interpret business objectives and successfully incorporate those objectives into projects.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile, chat, telephony).
- Good knowledge of web analytics tools such as Google Analytics & GTM.
- Strong verbal and written communication skills.
- Highly organized, task-oriented, business-driven.
- Project management and strong attention to detail skills
.NET
C#
Angular (2+)
Amazon Web Services (AWS)Job Description:
Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.
Key Responsibilities:
- Develop and maintain web applications using .NET Core, C#, and Angular.
- Design and implement RESTful APIs and integrate with front-end components.
- Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
- Deploy and manage applications on cloud platforms (AWS or Azure).
- Write clean, scalable, and efficient code following best practices.
- Participate in code reviews and provide constructive feedback.
- Troubleshoot and debug applications to ensure optimal performance.
- Stay updated with emerging technologies and propose improvements to existing systems.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of professional experience in software development.
- Proficiency in .NET Core, C#, and Angular.
- Experience with cloud services (either AWS or Azure).
- Strong understanding of RESTful API design and implementation.
- Familiarity with version control systems like Git.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
- Knowledge of CI/CD pipelines and DevOps practices.
- Familiarity with Agile/Scrum methodologies.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive salary and performance-based incentives.
- Flexible working hours and remote work options.
- Opportunities for professional growth and career advancement.
- Collaborative and inclusive work environment.
- Access to the latest tools and technologies.
PythonWe are looking for a skilled and passionate Data Engineers with a strong foundation in Python programming and hands-on experience working with APIs, AWS cloud, and modern development practices. The ideal candidate will have a keen interest in building scalable backend systems and working with big data tools like PySpark.
Key Responsibilities:
- Write clean, scalable, and efficient Python code.
- Work with Python frameworks such as PySpark for data processing.
- Design, develop, update, and maintain APIs (RESTful).
- Deploy and manage code using GitHub CI/CD pipelines.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work on AWS cloud services for application deployment and infrastructure.
- Basic database design and interaction with MySQL or DynamoDB.
- Debugging and troubleshooting application issues and performance bottlenecks.
Required Skills & Qualifications:
- 4+ years of hands-on experience with Python development.
- Proficient in Python basics with a strong problem-solving approach.
- Experience with AWS Cloud services (EC2, Lambda, S3, etc.).
- Good understanding of API development and integration.
- Knowledge of GitHub and CI/CD workflows.
- Experience in working with PySpark or similar big data frameworks.
- Basic knowledge of MySQL or DynamoDB.
- Excellent communication skills and a team-oriented mindset.
Nice to Have:
- Experience in containerization (Docker/Kubernetes).
- Familiarity with Agile/Scrum methodologies.
PHP
Laravel
Javascript
HTML/CSSJob Summary: We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-oJob Summary:
We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-on experience in Laravel framework development, along with proficiency in front-end technologies. You will be responsible for building and maintaining robust web applications, ensuring high performance, and contributing to the entire software development lifecycle.
Responsibilities:
Develop, implement, and maintain scalable web applications using PHP with a focus on Laravel framework.
Design and develop efficient, reusable, and reliable code for both front-end and back-end components.
Collaborate closely with the design and product teams to translate UI/UX design wireframes into functional web applications.
Create and optimize database schemas and queries (MySQL, MongoDB, etc.) for performance and reliability.
Implement and maintain RESTful APIs for seamless integration with front-end interfaces.
Conduct code reviews, debugging, and troubleshooting to maintain code quality, performance, and application stability.
JavaLocation: Jaipur/ Remote
Employment type: Full-time
What you bring to the team:
Experience
• University degree in Computer Science or other related fields preferred; equivalent experience will be considered.
• 5+ years’ experience
Knowledge
• Experience in Java (min. 3 Years in Production), JDBC / SQL (Oracle or SQL Server or PostgreSQL), Spring Framework (Core, JDBC, Transactions, Spring REST), Hibernate (Core, HQL, Spring Integration).
• Experience in JavaScript (objects, asynchronous, arrays, prototypes, classes).
• Experience in jQuery (or similar framework).
• Experience in Gradle(preferred) or Maven.
• Experience in Jenkins.
• Experience in Apache Tomcat (or similar application server).
• Excellent communication and didactical skills.
• Good level of English.
Represents a Plus
• Groovy
• JEE (Servlets)
• Jasper Reports,
• OpenUI5
• Basic knowledge of JSF
Skills
• Good in problem analysis and judgment – you evaluate the impact of architectural decisions, actions, choices, risks and updates and their impact on the organization.
• Autonomous in executing tasks, preparation of advice, and decision making about the implementation.
• Persistent – you deal with conflicts of interest and obtain a good and acceptable end solution.
• Communicative and persuasive – you can document in a comprehensive way to non-IT colleagues the decisions taken.
Benefits
• You’ll be working for European projects and deal with European culture.
• You’ll have possibility to permanent placed on-site in Europe.
• You’ll be working with motivated people, that love creating products that our customers love.
• You’ll be continuously growing both as an individual and as a professional, by learning on the job.
• You’ll have the change of both solving reliability issues, but also coding reliability from the inception to running the product. As we strive in automating toil away, you’ll work on more and more complex topics.
• You’ll have the opportunity to participate in various initiatives or working groups with the goal of enriching and streamlining our landscape.
Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy
Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers
Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.
Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.
Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed.
Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.
Must be:
- A graduate
- A local of the city applying for
- Fluent in English and local language
- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)
Candidates from an e-commerce background are preferable.
LaravelPHP
CodeIgniter
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