11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

We are looking for a highly motivated sales professional to join our fast-growing EdTech company. The ideal candidate will have a strong background in sales, particularly in the education sector. Responsibilities will include identifying and reaching out to potential clients, conducting product demonstrations, closing sales, and maintaining client relationships. The ability to work independently and meet or exceed sales targets is essential. A passion for education and technology is a plus.

Key Responsibilities:

- Identify and reach out to potential clients in the education sector

- Conduct product demonstrations and presentations to showcase the benefits of our EdTech solutions

- Close sales and negotiate contracts with clients

- Maintain strong relationships with existing clients and provide ongoing support

- Work independently to meet or exceed sales targets

- Stay up-to-date on industry trends and market developments

Qualifications:

- At least 1 years of experience in sales, specifically in the education sector

- Excellent communication and presentation skills

- Proven track record of meeting or exceeding sales targets

- Ability to work independently and manage a sales pipeline effectively

- Passion for education and technology

- Bachelor's degree in Business, Marketing, or related field

If you are a results-driven sales professional with a passion for education and technology, we want to hear from you. Apply now to join our dynamic team and help us revolutionize the EdTech industry!

 *Experienced Candidates Required

* Candidates from Jaipur are Preferred.

* Work from an office job

* Immediate Joiners needed

* Candidates from Jaipur city will be given preference.

SEO Executive Responsibilities:

• Conducting on-site and off-site analysis of web SEO competition.
• Using Google Analytics to conduct performance reports regularly.
• Creating high-quality SEO content.
• Assisting with blog content.
• Leading keyword research and optimization of content.
• Keeping up-to-date with developments in SEM.
• Research and analyze competitor advertising links
• Develop and implement a link-building strategy

-Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, and Display)

-Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software

-Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

-Manage social media marketing campaigns

-Manage digital advertising campaigns (SEM, Display, Social, and Programmatic)

We are looking to hire a dedicated content writer (Jaipur- Work from Office) to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content. To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.

Job Role & Responsibilities:

• Conducting in-depth research on healthcare industry related topics to develop original content. Performing detail-oriented research on technical aspects of dental healthcare during the content development stage.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Educational Qualifications & Key Skills:

• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.
• Fresher/ Experienced content writer, preferably from dental healthcare or medical writing background.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• Effective communication skills – verbal and written
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients

 Salesforce Developer Job Description:

The Salesforce Developer would need to have at least 2-8 years of experience. This candidate must be a motivated, innovative Senior Salesforce Developer who is prepared to make an immediate impact.

Responsibilities:

- Design, develop, test, document, and deploy Salesforce solutions.
- Collaborate with the pre-sales support and solutions architecture team on integrations and solution deployment.
- Communicate with project teams regarding status, technical issues, and creative solutions.
- Continue to grow as a developer, staying well-informed about best practices and new functionality on the Force.com platform.
-Help in hiring and building a team of junior salesforce developers.

Qualifications:

- Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud.

- Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits.
- Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder, and Salesforce limitations.
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Familiar with Salesforce Sites.
- Familiar with ETL tools (i.e., Mulesoft’s Dataloader).
- Experience in using testing automation tools like Selenium.
- Experience with Agile development processes, continuous integration, deployments.
- Working knowledge of Jira or similar project management/issue tracking tools.
- Strong understanding of design principles, technically scalable data modeling, Force.com development best practices.
- Develop accurate estimates on level of effort for timely project execution.
- Review and assure quality in all code entering the codebase.
- Continually evaluate and refractor code base for increased extensibility.
- Proficiency in developing unit testing with assertions for core functionality.
- Comprehensive experience in debugging and troubleshooting in Salesforce.
- Self-starter who has the ability to multi-task in a dynamic environment.
- Take responsibility for end-to-end solution delivery for their respective tracks.
- Customer-focused attitude.
- Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies.
- Team player with strong communication skills.