11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Title: React & React Native Developer (Jaipur only)

Company: Growth System ERP (https://www.growthsystem.in/)

Location: Jaipur, Rajasthan, India

About Growth System ERP:

Growth System ERP has been driving digital transformation for Indian businesses since 2010. We provide specialized ERP solutions for various industries, including Manufacturing, NBFCs, FMCG, and Garments. Our ERP system integrates financial management, inventory and supply chain, HR & payroll, CRM & sales, and compliance & reporting into one powerful solution. We also offer AI Agents for process automation and IoT Solutions for connecting physical assets with digital systems.

Job Summary:

We are seeking a highly skilled and versatile React & React Native Developer to join our dynamic technology team. In this role, you will be responsible for developing and maintaining both web-based user interfaces for our ERP system using React.js and cross-platform mobile applications using React Native. You will play a key role in creating a cohesive and seamless user experience across all our digital platforms.

Responsibilities:

• Develop and maintain user interface components and front-end functionality for web applications using React.js.
• Develop and implement cross-platform mobile applications for iOS and Android using React Native.
• Build reusable and efficient code components for both web and mobile platforms, promoting code sharing and consistency.
• Collaborate with UI/UX designers to translate designs and wireframes into high-quality and responsive user interfaces for both web and mobile.
• Manage application state effectively using appropriate state management libraries (e.g., Redux, Context API) for both web and mobile.
• Integrate front-end web applications and mobile applications with back-end APIs to fetch and display data.
• Implement mobile-specific features and functionalities (e.g., push notifications, location services, camera access) as needed.
• Optimize the performance and responsiveness of both web and mobile applications.
• Ensure cross-browser compatibility for web applications and platform consistency for mobile applications.
• Write clean, modular, and well-documented code for both React and React Native projects.
• Participate in code reviews to ensure code quality and adherence to best practices across both platforms.
• Troubleshoot and debug issues in both the web and mobile codebases.
• Stay up-to-date with the latest trends and advancements in React, React Native, and front-end/mobile development.
• Contribute to the continuous improvement of our development processes and technology stack.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.
• Solid understanding of React.js and its core principles (JSX, components, props, state, hooks).
• Proven experience in developing mobile applications using React Native.
• Experience with state management libraries (e.g., Redux, Context API) in both web and mobile contexts.
• Familiarity with RESTful APIs and asynchronous programming for both web and mobile data integration.
• Experience with front-end build tools and workflows (e.g., Webpack, Babel, Git) and mobile development tools and workflows (e.g., Expo, Fastlane, Git).
• Understanding of responsive design principles for web and mobile UI/UX best practices.
• Knowledge of native mobile development concepts (iOS and Android) and the ability to bridge native modules when necessary.
• Excellent problem-solving and debugging skills across both web and mobile platforms.
• Good communication and teamwork abilities.
• Familiarity with ERP systems or business applications is a plus.
• Experience with testing frameworks for both web (e.g., Jest, Enzyme, React Testing Library) and mobile (e.g., Jest, React Native Testing Library) is a plus.

Benefits:

• Opportunity to work on both web and mobile aspects of a cutting-edge ERP system.
• Collaborative and supportive work environment.
• Professional growth and development opportunities across multiple technology domains.

Key Responsibilities:

● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.

Requirements

Requires Back Office Executive for a Travel Company dealing in International and Domestic tour packages.

You must be graduate with good communication skills with additional computer and internet knowledge .

job involves talking to customers and designing their tour packages , attending calls , making calls and closing travel deals.

About Company :

Web: https://bottom-funnel.com/">https://bottom-funnel.com/

LinkedIn: https://www.linkedin.com/company/bottomfunnel/">https://www.linkedin.com/company/bottomfunnel/

LinkedIn: https://www.linkedin.com/company/blueberry-group1/">https://www.linkedin.com/company/blueberry-group1/

Bottom Funnel Technologies Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we really know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.

Please find below-mentioned JD  

Position: Graphic Designer + Client Acquisition Specialist

Employment Type: Employee - Full Time

Work Location: Jaipur, Rajasthan ( Work From Office Only)

Notice Period : Immediate -15 days, 30 Days only

Key Focus area: Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable, Client Acquisition, HTML 5, CSS3, JavaScript, React Js

Responsibilities -

• Create compelling and effective designs, print and digital media through Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable.
• Create branding & product videos for advertisement campaigns.
• Ideate & create packaging designs for our upcoming luscious food products!
• Ideate & create social media posts while collaborating with the marketing team.
• Collaborate with the team to ensure consistency of designs across various media outlets.
• Prepare and collaborate on making monthly marketing & design calendar.
•   Maintain awareness of current industry and design standards, social media, in-market design trends.
• To be responsible for entire sales cycle from prospecting to close:
•    Downloads & Paid subscribers for the Apps
• Subscribers/Sign-ups on the Community
• Be keenly interested in regular follow-up.
• Develop and maintain funnel cycles for selling/generation of revenue
• Understand needs/requirements of prospects and direct them to the right solution via products or services
• Mapping potential ambassadors, influencers, or customers permanently to convert opportunities into downloads and sales

Qualifications - Graphic Designer + Client Acquisition Specialist

• Bachelor's degree in Graphic Design or related field
• Experience in graphic design
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work
• Implement and expand referral program structure, accelerating the reach of our work and mission
• Work with the team to implement a Multi-Level Marketing strategy
• Graphic Design skills required for the position to manage and post on Social Media regularly (mandatory)
• Having exposure of HTML5, CSS3, JavaScript, React Js

Benefits:

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organizational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

Welcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.

What should you be like?

• You are someone who can take ownership of things and deliver the assigned feature on time.
• You are always finding out new ways to optimize your code.
• You cannot live without writing tests for your feature.
• You always look forward to learning new technologies. Someone who would love spending his weekend hacking and learning new things.
• You never give up when you don’t find answers on StackOverflow, but go deeper into the Rails source code to exactly understand how a feature is working. 
• You have a passion for travel and an interest in building systems that will help fellow travelers.

Requirements:

• Good CS fundamentals and problem-solving skills
• 4+ years of experience in building scalable and maintainable web apps including 
• 2+ years of experience in Ruby on Rails
• 2+ years of experience in React.js
• Profound knowledge of HTML/CSS/JS
• Proficient in Git
• Solid knowledge of databases such as PostgreSQL, MYSQL
• Experience in designing database schema with proper use of indexes, constraints, triggers, etc.
• Hands-on experience with in-memory databases like Redis, Memcache, etc.
• Well-versed in writing raw SQL queries (not via ActiveRecord :P)
• Have worked with background job processing systems such as Sidekiq, Delayed Jobs, etc
• Solid Foundation and Understanding of REST APIs and have built robust, scalable APIs
• Hands-on experience in writing automated tests using RSpec or any other framework.
• An ability to communicate and work in a team

Bonus if:

• You have ever built a Ruby Gem or a JS library
• You have hands-on experience in DevOps
• You have hands-on experience with ElasticSearch/Redis
• You have used GCP services earlier 

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.