11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur
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About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.
Key Responsibilities
• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.
• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.
• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.
• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.
• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.
Job description:
Key Responsibilities:
1- Develop, customize, and maintain Shopify websites and eCommerce stores.
2- Build and customize Shopify themes using Liquid, HTML, CSS, and JavaScript.
3- Integrate third-party apps, plugins, and APIs.
4- Create responsive, user-friendly, and high-performing storefronts.
5- Optimize website speed, performance, and overall user experience.
6- Collaborate with designers and cross-functional teams to implement UI/UX enhancements.
7- Troubleshoot technical issues and stay updated with the latest Shopify trends.
Required Skills:
1- Strong experience with the Shopify platform and Shopify Liquid.
2- Expertise in Shopify theme development and customization.
3- Proficiency in HTML, CSS, JavaScript, and responsive web development.
4- Experience with API integrations and third-party Shopify apps.
5- Good understanding of eCommerce best practices and website optimization.
Ability to commute/relocate:
- Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Shopify: 1 year (Required)
Location:
- Jhalana Doongri, Jaipur, Rajasthan (Required)
Work Location: In person
Adobe IllustratorJob description:
We are looking for a creative and detail-oriented Graphic Designer to join our team. If you have a passion for visual storytelling, a good eye for design, and are eager to learn and grow, we'd love to hear from you. Freshers with a strong portfolio are encouraged to apply.
Key Responsibilities:
- Design creative graphics for social media, marketing campaigns, and branding.
- Create banners, posters, brochures, presentations, and other marketing materials.
- Edit images and create visually appealing layouts.
- Collaborate with the marketing and content teams to develop engaging creatives.
- Ensure brand consistency across all design assets.
- Incorporate feedback and deliver high-quality designs within deadlines.
Requirements:
- Freshers or candidates with at least 6 months of experience in graphic design.
- Proficiency in Adobe Photoshop, Illustrator, Canva, or similar design tools.
- Basic understanding of typography, color theory, and layout principles.
- Creativity, attention to detail, and a willingness to learn.
- Good communication and time management skills.
- A portfolio showcasing your design work is preferred.
Preferred Skills:
- Knowledge of Adobe InDesign, Figma, or After Effects is a plus.
- Basic photo editing and video editing skills are an added advantage.
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Position Title: Enterprise Architect Expert |
Grade/Level: Principal Consultant |
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LoS: Advisory |
Sub LoS/SBU: Government & Public Sector |
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Location: New Delhi/Jaipur |
Position Type: Full time |
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Subject Matter Expertise: Enterprise/Solution Architect |
Job Summary
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.
Within Advisory, PwC has a large team that enables government organisations to transform and provide better service to citizens and optimize operations. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.
Proposed role requires a candidate with relevant experience in Enterprise/Solution Architecture. He/She would have lead the process improvement and solution conceptualization and handled large integrations involving the latest technologies in the field of solution architecture. The architect should have a successful track record in managing and implementing e-government projects with particular focus on business components, and has contributed to the IT Strategy, maintenance of the information strategy and use architecture to support business and process change.
The candidate should strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse, senior-Government officials across varied Ministries and PSUs. Recent experience and understanding of the Indian business ecosystem and government initiatives is a must.
The candidate will be required to showcase excellent communication skills and will have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement.
They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc.
Positions are with PwC’s Government and Public Service (G&PS) practice, which works
with Central & State Governments, PSUs, donor agencies etc. The position can be based in Delhi or Kolkata. However the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.
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Roles & Responsibilities:
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Educational Qualifications
Certifications Having one or more of the following certifications will be an added advantage:
Work Experience
Tools & Techniques
Required Skill Sets
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Java
Spring BootJob Title: Java Developer
Experience Required: Minimum 3 Years
Location: Jaipur (Jagatpura) – On-site
Employment Type: Full-Time
Joining Preference: Immediate joiners highly preferred
About Deqode
Deqode is a technology-first company focused on solving complex enterprise challenges using cutting-edge technologies. We offer a collaborative, innovation-driven environment that empowers engineers to grow and contribute to impactful projects.
Job Summary
We are seeking a skilled Java Developer with 3+ years of experience to join our dynamic engineering team at our Jaipur office. The ideal candidate will have strong experience with Java, Spring Boot, Microservices architecture, and Kafka, along with exposure to cloud environments and container orchestration tools.
Mandatory Criteria
- Strong experience in Java, Spring Boot, and Microservices
- Must be based in Jaipur or open to relocating immediately
- Preference for immediate joiners
Key Responsibilities
- Take end-to-end ownership of development tasks with minimal guidance.
- Participate in the full software development lifecycle including design, development, testing, deployment, and support.
- Write clean, maintainable, and testable code following best practices and coding standards.
- Review code, provide constructive feedback, and contribute to improving team efficiency and code quality.
- Collaborate with cross-functional teams like frontend developers, QA, Product Managers, and third-party service providers to resolve dependencies and drive delivery.
- Ensure implementation of proper unit testing and maintain code coverage as per defined standards.
- Support and resolve production issues promptly to ensure high system availability.
Must-Have Skills
- Bachelor's degree in Computer Science or a related field
- Minimum of 3 years of professional experience in backend development using Java
- Expertise in Spring Boot and RESTful APIs
- Solid experience working with Microservices architecture
- Hands-on experience with Netflix OSS or Spring Cloud
- Working knowledge of Kafka for messaging and event-driven architecture
- Proficient in writing JUnit test cases and achieving code coverage goals
- Hands-on experience in CI/CD tools and pipelines (Jenkins, GitLab CI, etc.)
Company Description
Welcome to W3era - Your Path to Digital Marketing Excellence! We are a powerhouse of digital marketing expertise, committed to helping businesses thrive online. With a decadelong web journey, we've built a global family of happy customers, endorsing our exceptional services. At W3era, we are obsessed with success. Your brand's ascent to the top page of Google and beyond is our relentless pursuit. We deliver beyond perfection, surprising clients with outstanding results. Our team is a blend of hardworking, creative, and young professionals. We hire the best and train them to become future leaders. An SEO off-page person, also known as an off-page SEO specialist, is responsible for improving a website's search engine rankings through activities that take place outside of the website itself. Their roles and responsibilities include: Link Building: An SEO off-page person, also known as an off-page SEO specialist, is responsible for improving a website's search engine rankings through activities that take place outside of the website itself. Their roles and responsibilities include: • Link Building: This involves acquiring high-quality backlinks from other websites to improve the website's authority and rankings. This can be done through outreach, content creation, and networking. • Content Promotion: The off-page SEO specialist may be responsible for promoting the website's content on social media, forums, and other online platforms to increase visibility and attract natural backlinks. • Social Media Engagement: Engaging with the website's audience on social media platforms, building relationships, and promoting content to drive traffic and improve brand visibility. • Influencer Outreach: Collaborating with influencers and industry experts to gain exposure and backlinks for the website. • Online Reputation Management: Monitoring and managing the website's online reputation, including addressing negative reviews and comments. • Local SEO: Implementing strategies to improve the website's visibility in local search results, such as optimizing for local keywords and managing local business listings. Overall, the off-page SEO specialist plays a crucial role in building the website's authority, attracting organic traffic, and improving its overall search engine performance through various off-site optimization techniques.
.NET**
For the role of dot net developer, the responsibilities of the developers include following a list of tasks:
To develop, design, test, maintain and support custom mobile and web applications
To collect the software requirement by customer and develop the application as per their requirement
Evaluate and research the products and technologies related to software
To design and develop the activities and procedures related to activities and maintenance
To write the high-quality code to meet customer requirement
To design, develop and implement the critical applicationfor.Net environment
Alienate the project work as per client’s requirement and budget
Overview:
We are looking for Test Engineers to work on quality assurance of software applications using the Open API ecosystem for reputed Financial and Insurance companies. This candidate should be experienced in executing manual and automated testing tools and processes.
Responsibilities:
- Review requirements, specifications and design documents to provide business & customer experience feedback
- Create and maintain well-structured test plans, test cases and defects using tools like JIRA and QC
- Design, develop and execute automation scripts using opensource tools like PostMan and Rest-Assured
- Test native and responsive mobile applications
Requirements:
- Experience of 2 - 5 years in Functional and Automation testing
- Experience in working with automation tools like Selenium, TestNG, Automation tools - BDD (Cucumber)
- Experience working in an Agile/Scrum development process and QA methodologies
- Experience in testing of mobile native and responsive design apps
- Hands on experience on automated testing tools alike TestArchitect, MockIt and Rest-Assured
- Hands-on experience with both white box and black box testing
- Experience with performance and/or security testing will be an added advantage
NodeJS (Node.js)
Javascript
MongoDB
ExpressWe are looking for a Node.js Developer responsible for managing the interchange of data
between the server and the users. Your primary focus will be the development of all server-side
logic, definition, and maintenance of the central database, and ensuring high performance and
responsiveness to requests from the front-end. You will also be responsible for integrating the
front-end elements built by your co-workers into the application. Therefore, a basic
understanding of front-end technologies is necessary as well.
Must-Have:
● Strong proficiency with JavaScript.
● Hands-on experience with HTML, CSS, and AJAX.
● Knowledge of Node.js and frameworks available for it (such as Express, StrongLoop, etc
depending on your technology stack).
● Understanding the nature of asynchronous programming and its quirks and
workarounds.
● Good understanding of server-side templating languages. (such as Jade, EJS, etc
depending on your technology stack)
● Development experience designing object-oriented JavaScript and SVG.
● User authentication and authorization between multiple systems, servers, and
environments.
● Integration of multiple data sources and databases into one system.
● Understanding fundamental design principles behind a scalable application.
● Understanding differences between multiple delivery platforms, such as mobile vs.
desktop, and optimizing output to match the specific platform.
Good to have:
● Proficient understanding of code versioning tools, such as Git.
● Understanding accessibility and security compliance.
● Typescript and Mongo DB knowledge.
● Knowledge of REST & GRPC.
● Understanding of containerization (Docker).
Responsibilities:
● Writing reusable, testable, and efficient code.
● Writing API Documentation.
● Design and implementation of low-latency, high-availability, and performant
applications.
● Implementation of security and data protection.
● Integration of data storage solutions (may include databases, key-value stores, blob
stores, etc.).
● Integration of user-facing elements developed by front-end developers with server-side
logic.
React.js
Redux/FluxJavascriptWe are looking for an experienced JavaScript developer who is proficient with React.js Your
primary focus will be on developing user interface components and implementing them
following well-known React.js workflows (such as Flux or Redux). You will ensure that these
components and the overall application are robust and easy to maintain. You will coordinate
with the rest of the team working on different layers of the infrastructure. Therefore, a
commitment to collaborative problem solving, sophisticated design, and a quality
product are important.
Must have:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScriptobject
model.
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Understanding of CSS pre-processing platforms, such as LESS and SASS
● Knowledge of CSS frameworks, (such as Material UI, Bootstrap)
● Knowledge of RESTful APIs
● Experience with common front-end development tools such as Babel, Webpack,NPM,
etc.
● Ability to understand business requirements and translate them into technical
requirements.
● Experienced with code versioning tools such as GIT
Good to have.
● Familiarity with newer specifications of ECMAScript
● Familiarity with modern authorization mechanisms, such as JSON Web Token
● Familiarity with Angular (non-mandatory)
Roles and responsibilities
● Developing new user-facing features using React.js.
● Building reusable components and front-end libraries for future use.
● Translating designs and wireframes into high-quality code.
● Optimizing components for maximum performance across a vast array of web-
capable devices and browsers.
Salesforce Developer Job Description:
The Salesforce Developer would need to have at least 2-8 years of experience. This candidate must be a motivated, innovative Senior Salesforce Developer who is prepared to make an immediate impact.
Responsibilities:
- Design, develop, test, document, and deploy Salesforce solutions.
- Collaborate with the pre-sales support and solutions architecture team on integrations and solution deployment.
- Communicate with project teams regarding status, technical issues, and creative solutions.
- Continue to grow as a developer, staying well-informed about best practices and new functionality on the Force.com platform.
-Help in hiring and building a team of junior salesforce developers.
Qualifications:
- Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud.
- Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits.
- Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder, and Salesforce limitations.
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Familiar with Salesforce Sites.
- Familiar with ETL tools (i.e., Mulesoft’s Dataloader).
- Experience in using testing automation tools like Selenium.
- Experience with Agile development processes, continuous integration, deployments.
- Working knowledge of Jira or similar project management/issue tracking tools.
- Strong understanding of design principles, technically scalable data modeling, Force.com development best practices.
- Develop accurate estimates on level of effort for timely project execution.
- Review and assure quality in all code entering the codebase.
- Continually evaluate and refractor code base for increased extensibility.
- Proficiency in developing unit testing with assertions for core functionality.
- Comprehensive experience in debugging and troubleshooting in Salesforce.
- Self-starter who has the ability to multi-task in a dynamic environment.
- Take responsibility for end-to-end solution delivery for their respective tracks.
- Customer-focused attitude.
- Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies.
- Team player with strong communication skills.
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