11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job post summary

Pay: ₹18,000.00 - ₹30,000.00 per month

Job description:

Department: HR Operations

Location: Mansarovar, Jaipur, Rajasthan (Onsite)

Shift Timings:

• EST: 4:30 PM - 2:30 AM
• PST: 8:30 PM - 5:30 AM

Job Overview:

LMDmax is hiring a dedicated US Recruiter for the night shift, focusing on the US market. The ideal candidate will have experience in Non-IT recruitment, managing high-volume calls, and handling the entire recruitment process. This role requires making 100–150 calls daily during peak hours and onboarding qualified candidates for Non-IT roles across the US.

Key Responsibilities:

• Source, screen, and evaluate Non-IT candidates based on client requirements.
• Conduct 100–150 US calls per day to engage with potential candidates.
• Manage the full recruitment life cycle, from sourcing to offer negotiation and onboarding.
• Collaborate with US-based clients and hiring managers to understand job requirements.
• Post job openings on job boards and social media platforms.
• Build and maintain a pipeline of qualified candidates for future hiring needs.
• Use Applicant Tracking System (ATS) to manage recruitment activities.
• Negotiate compensation packages, manage candidate expectations, and ensure a smooth onboarding process.
• Onboard selected candidates and ensure alignment with client expectations.

Required Skills and Qualifications:

• 0–3 years of experience in US Non-IT recruitment
• Strong knowledge of US employment laws and hiring processes
• Experience with high-volume recruitment, handling 100–150 calls per day
• Familiarity with job boards like Indeed, LinkedIn, etc.
• Excellent written and verbal communication skills in English
• Ability to work night shifts aligned with US time zones (EST/PST)

Preferred Qualifications:

• Bachelor's degree

Job Types:

• Full-time
• Permanent
• Fresher

Pay:₹18,000 – ₹30,000 per month

Ability to Commute/Relocate:- Mansarovar, Jaipur, Rajasthan:

• Reliably commute or planning to relocate before starting work (Preferred)
• Work Location: In person

Benefits:

• Competitive salary
• Laptop assistance
• Dinner facilities
• Opportunity to work with leading global clients
• Career growth opportunities
• Work-life balance with fixed shift timings

We are seeking an experienced .NET Developer with Angular expertise to join our team

in Kolkata. In this role, you will design, develop, and maintain full-stack web applications

using .NET and Angular technologies, collaborating with cross-functional teams to

deliver high-quality software solutions.

Key Responsibilities:

 Develop and maintain applications using .net Framework, .net Core, Angular 16,

LINQ, and SQL Server.

 Write clean, efficient, and maintainable code following best practices

 Design and implement database structures using SQL Server/Entity Framework

 Create responsive user interfaces using Angular and related technologies

 Participate in all phases of the software development lifecycle

 Debug, troubleshoot, and resolve technical issues

 Collaborate with team members and stakeholders to understand requirements

 Mentor junior developers and participate in code reviews

Required Skills and Experiences:

 5 to 15 years of professional experience in .NET development (.NET Framework,

C#, ASP.NET, .NET Core)

 2+ years of hands-on experience with Angular 16

 Strong knowledge of SQL Server and Entity Framework

 Experience with RESTful API design and implementation

 Proficiency in HTML, CSS, JavaScript/TypeScript

 Understanding of software design patterns and SOLID principles

 Experience with version control systems (Git,Bitbucket)

 Excellent problem-solving and communication skills

 Experience with Azure or AWS cloud services

 Knowledge of CI/CD pipelines and DevOps practices

 Familiarity with Agile/Scrum methodologies

Key Responsibilities

1. Recruitment & Talent Acquisition

• Develop and execute robust strategies to attract and retain high-caliber talent.
• Lead full-cycle recruitment: sourcing, evaluation, interviews, and onboarding.
• Maintain a proactive talent pipeline for critical and leadership positions.

2. Organizational Development

• Drive OD initiatives to improve organizational structure, efficiency, and workforce capabilities.
• Partner with management to reinforce values, and long-term vision.
• Conduct organizational health assessments and lead improvement interventions.

3. Leadership & People Development

• Work with the CEO and department heads to identify leadership gaps and development priorities.
• Implement targeted training and mentoring programs for managers and high-potential employees.
• Promote a continuous learning and internal career progression environment.

4. Employee Engagement & Relations

• Build and promote engagement programs that enhance morale, retention, and collaboration.
• Manage employee grievances and conflict resolution with professionalism and empathy.
• Advise employees and management to foster a transparent and trust-based work environment

5. HR Policy & Compliance

• Ensure compliance with statutory regulations, labor laws, and HR governance practices.
• Update, communicate, and enforce HR policies, employee handbooks, and agreements.
• Strengthen HR audits, documentation, and compliance readiness.

6. Performance Management

• Lead performance appraisal cycles, KRAs/KPIs alignment, and goal-setting frameworks.
• Train managers on feedback delivery and capability-based performance reviews.
• Ensure data-driven performance outcomes that support growth, rewards, and development.

7. Learning & Development

• Conduct training needs analysis and coordinate tailored learning interventions.
• Manage in-house and external learning programs, workshops, and skill-building initiatives.
• Track training effectiveness and ensure alignment with business needs.

8. Payroll & Benefits Administration

• Oversee accurate and timely payroll processing with statutory compliance.
• Manage benefits including health insurance, leave, and employee welfare programs.
• Recommend improvements in compensation and benefits structure.

9. Strategic HR Planning

• Align HR strategy with organizational priorities and long-term workforce planning.
• Drive manpower planning, succession planning, and organizational restructuring efforts.
• Support change management initiatives and operational scalability.

10. Executive Support

• Assist the CEO/ DTs/TLs in strategic initiatives, organizational planning, and decision-making.
• Execute special cross-functional projects as directed by leadership.

Qualifications

• Bachelors or Master’s degree in HR, Business Administration, or related field.
• 5–10 years of progressive HR experience with leadership responsibilities.
• Strong command of HR best practices, labor law, and people development methodologies.

Preferred Skills & Experience

• Experience in Renewable Energy, IT, IoT, Engineering/Manufacturing environments.
• Exposure to organizational transformation, culture-building, and scale-up environments.

Company Description

At Deqode, our purpose is to help clients build their technical workforce. We are industry leaders in cutting-edge technologies, leveraging deep industry knowledge and technical expertise to optimize business processes, maximize impact, and foster growth. Our company transcends the boundaries of traditional information technology companies and decodes business problems with quality solutions, quickly delivered.

Looking for 3+ years of experience in Java, Springboot and Microservices

Looking for Immediate Joiners

Looking for Candidate who are based out of Jaipur

About the Role:

Deqode is looking for a skilled and motivated Java Developer to join our high-performing engineering team in Jaipur. You will be responsible for developing scalable backend systems using cutting-edge Java technologies and contributing to all stages of the software development lifecycle.

This is an on-site role, open only to candidates currently in Jaipur or willing to relocate immediately.

Key Responsibilities:

• Develop robust backend services using Java, Spring Boot, and Microservices.
• Build and maintain RESTful APIs.
• Implement Netflix OSS/Spring Cloud patterns for distributed systems.
• Integrate with messaging systems like Kafka for event-driven architecture.
• Write JUnit test cases and maintain code coverage up to agreed standards.
• Work in a CI/CD environment and contribute to automated build and deployment pipelines.
• Collaborate with DevOps teams for containerization and orchestration (Docker, Kubernetes).
• Work with AWS services for integration and deployment purposes.

Good to Have:

• Experience in creating and managing Docker images.
• Understanding of Kubernetes for orchestration.
• Familiarity with AWS Cloud services from a developer's integration perspective.

Job Title: .NET Developer

Location: Pan India (Hybrid)

Employment Type: Full-Time

Join Date: Immediate / Within 15 Days

Experience: 4+ Years

Deqode is looking for a skilled and passionate Senior .NET Developer to join our growing tech team. The ideal candidate is an expert in building scalable web applications and has hands-on experience with cloud platforms and modern front-end technologies.

Key Responsibilities:

• Design, develop, and maintain scalable web applications using .NET Core.
• Work on RESTful APIs and integrate third-party services.
• Collaborate with UI/UX designers and front-end developers using Angular or React.
• Deploy, monitor, and maintain applications on AWS or Azure.
• Participate in code reviews, technical discussions, and architecture planning.
• Write clean, well-structured, and testable code following best practices.

Must-Have Skills:

• 4+ years of experience in software development using .NET Core.
• Proficiency with Angular or React for front-end development.
• Strong working knowledge of AWS or Microsoft Azure.
• Experience with SQL/NoSQL databases.
• Excellent communication and team collaboration skills.

Education:

• Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.

Experience in Technical writing: 5 - 9 Years

Notice period : 0-30 Days

Location: Jaipur / Jodhpur (Initially Remote) 

Requirements:

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

Role Description

The role is of a Full-stack Engineer who is motivated to actively contribute to the design and development of new product features and enhancements. The role is expected to contribute and support in delivering technical solutions for various problem.

Responsibilities

Hands-on experience to implement solutions using JavaScript(React JS & Node JS)

Develop web/mobile applications using HTML, CSS, JavaScript, Type

Script, React,

In-depth knowledge in JavaScript including ES6+ and Typescript

Experience developing REST and GraphQL APIs with NodeJS and integrations with third-party solutions

Experience in React Native, Android or iOS Native is added advantage.

Working knowledge of SQL and NoSQL database technologies

Experience with TDD and writing robust Unit Test cases.

Exposure to CICD tools, including Git, Maven, Jenkins, Azure

DevOps, App Store deployments

Hands-on development to prototype technical solutions.

Knowledge of any cloud platform solutions (Azure, GCP)

Aware of Agile (Scrum) methodologies

Willing to adapt and learn new/emerging technologies.

Good communication and interpersonal skills

Qualifications

BCA/ MCA / B.Tech. / B.E. / M.Tech. / M.S. in Computer Science

2 - 6 years of experience in development within product-based companies or R&D divisions.

Knowledge in Java, Object-Oriented Programming, Design Patterns, Data structures and algorithms

Our Ideal Candidate

You have a deep interest and passion for technology. You love owning new responsibilities and enjoy working with people who will keep challenging you at every stage. You have strong problem-solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with entrepreneurial passion and desire to work in a fast -paced, results - driven agile environment with varied responsibilities. You have a passion to mentor and drive technical associates to deliver quality products in an agile environment. You have a flair to setup new process and bring in an innovative mindset to drive the team.

About Company

“Bottom Funnel Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.”

Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses.

We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.