11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Title: Production Lead – Marketing & Creative (D2C)

Location: Jaipur

Experience: 5–10+ years in video production, ad creation, D2C brand content

Department: Marketing & Creative

Employment Type: Full-time

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About the Role

We are looking for a highly capable, creative, and execution-driven Production Lead who can convert scripts into powerful, high-performing video ads. This role demands someone who understands D2C brand storytelling, social media content formats, UGC-style videos, testimonials, monologues, product showcases, and performance-first ads.

You will lead a full in-house + freelance ecosystem of video editors, cinematographers, actors, influencers, and production partners—ensuring timely, high-quality output across all marketing channels.

The ideal candidate comes from D2C brands, creative agencies, or production houses, with hands-on experience producing fast-paced digital content.

Key Responsibilities

1. Full Production Ownership

-Take scripts from the creative team and convert them into complete shoot & production plans.

Execute:

-UGC videos, Testimonials, Monologue-style ads, Product shoots, Feature/USP-based videos, Review-style ads, Brand intro films, Showreels, Short ads, reels, and performance creatives, TVCs

-AI-based content (AI voiceover, AI characters, AI video formats)

-Ensure editing, sound, transitions, branding, and storytelling are done to perfection.

2. Team & Talent Management

-Manage and mentor: Video editors, Cinematographers, Actors & Models, UGC creators, Influencers

-Production assistants & freelancers

-Hire and train new team members based on evolving content needs.

-Maintain a reliable network of production talent and agencies.

3. Creative Direction & Quality Control

-Translate scripts into strong visual stories aligned with D2C performance goals.

-Review raw footage, edits, and final versions to ensure top-tier quality.

-Ensure every video communicates the right message and drives measurable impact.

-Maintain consistency in tone, pacing, aesthetics, and brand voice.

4. Operational Excellence

-Prepare shoot schedules, call sheets, timelines, and execution plans.

Manage equipment, locations, permissions, budgets, and logistics.

-Ensure fast turnaround without compromising creative quality.

-Coordinate closely with scriptwriters, designers, and marketing teams.

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Required Skills & Experience

5–10+ years in production roles within D2C brands, creative agencies, or digital-first companies.

Proven experience managing end-to-end video production for:

Social media ads & reels, UGC content, Testimonial videos

On-camera monologue ads, Product demo & feature videos

Review-style content, Brand videos & showreels, Influencer content

TVCs, AI-led content formats

Deep understanding of performance-focused storytelling for digital ads.

Strong knowledge of video editing workflows, basic cinematography, lighting, sound, and post-production.

Exceptional leadership and project management skills.

Ability to manage multiple shoots and deadlines simultaneously.

We are seeking a mature, proactive, and highly capable Senior Java Full Stack Engineer with 4 – 6+ years of mid/senior profile in Java, Full Stack, React, Cloud Services. The ideal candidate can handle multiple challenges independently, think smartly, and build scalable end-to-end applications while also owning architecture and deployment. Passionate about innovation, problem-solving and optimizing system performance.

Must Have Skills

• Java, Spring Boot, Hibernate, REST API, Gradle, Redis
• React JS, Node JS, Vue JS, or TypeScript
• Cloud Services (AWS, VM, Storage, Auth and Auth, Functions, and Deployments) 
• Microservices, Serverless Architecture
• Databases: MySQL, PostgreSQL, MongoDB
• Docker, Container orchestration (Kubernetes)
• API Development & Integration
• Bitbucket or Git-based version control
• Agile/Kanban working model

Good to Have Skills

• Familiarity with AI-powered coding assistants such as GitHub Copilot, Cursor AI, or Lovable AI.
• Basic understanding of Generative AI concepts and prompt engineering.
• Python (Fast API, Django REST Framework, Flask), PY Spark, Pandas
• API Testing Tools (Postman)
• CI/CD Pipelines
• Advanced Cloud Networking & Security
• Automation Testing (Playwright, Selenium) 
• Generative AI (LLMs, RAG Framework, Vector DB, AI Chatbots, Agentic AI)

Preferred Personal Attributes

• Highly proactive and self-driven
• Smart problem solver with strong analytical ability
• Ability to work independently in ambiguous and complex scenarios
• Strong communication & stakeholder management skills
• Ownership mindset and willingness to handle multiple challenges at once

Key Responsibilities

Full Stack Development

• Build and maintain production-grade applications using Java, Microservices, Python, and React/Next.js.
• Develop reusable frontend components and optimized backend services/microservices.
• Ensure clean architecture, maintainability, and code quality.
• Own development across the lifecycle—design, build, testing, deployment.
• Build AI chatbots, automation agents, and intelligent Assistants.
• Apply prompt engineering, fine-tuning, and model evaluation best practices.
• Deploy, manage, and monitor cloud workloads on AWS/Azure/GCP.
• Design and implement serverless architectures, microservices, and event-driven flows.
• Use Docker, CI/CD, and best DevOps practices.
• Ensure scalability, security, cost optimization, and reliability.

Collaboration & Leadership

• Comfortably handle ambiguity, break down problems, and deliver with ownership.
• Lead technical initiatives and mentor junior team members.
• Work closely with cross-functional teams in Agile/Kanban environments.

Basic (Must Have):

· Minimum of 4+ years Angular/Frontend Development

· Minimum of 4+ years Node Development

· Proficiency in Angular and the latest versions

· Proficiency with JavaScript and HTML5 / CSS 2 / SASS

· Hands-on experience with OOJS, ES6 Programming, TypeScript & JavaScript

· Deep knowledge of Angular best practices and commonly used modules

· Experience with Security, HTTP/HTTPS, Authentication and Authorization

· Experience with Server-Side Rendering and Unit Testing Frameworks

· Familiarity with Code Quality tools and processes (ESLint, flowerrors, sonar, etc.)

Preferred Skills:

· NPM Ecosystem: Boiler plate configurations & NPM Packaging/scripts

· Usage of tools like Webstorm / Visual Studio Code, Jira, Confluence, GGI, version management, and build tools

· Understanding of cross-browser compatibility and accessibility standards (W3C Guidelines)

· Experience with building the infrastructure for serving the front-end app and assets

· Ability to provide SEO solutions for single page apps

Any Other:

· Professional, precise communication skills

· Strong team player with a commitment to perfection

· A thorough understanding of all of the components of the platform and infrastructure is required

· Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

Key Responsibilities:

· Implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance

· Create modules and components and couple them together into a functional app

· Create custom, general use modules and templates which extend the elements and modules of core Angular

· Write tested, idiomatic, and documented JavaScript, HTML, and CSS

· Coordinate the workflow between the graphic designer, the HTML coder, and yourself

· Cooperate with the back-end developer in the process of building the RESTful API and communicate with external web services

· Architect and automate the build process for production, using task runners or scripts

· Write extensive unit tests using automated TDD tasks and create e2e test suites for all components (running them with Protractor or alternative)

· Create configuration, build, and test scripts for Continuous Integration environments

· Validate user actions on the client side, providing responsive feedback, and writing non-blocking code (resorting to multi-threading when needed)

Job Brief:

We are seeking a skilled WordPress developer to join our team. The ideal candidate will have experience in developing and maintaining WordPress websites, plugins, and themes.

The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Responsibilities

• Develop custom WordPress websites, plugins, and themes based on client requirements
• Modify existing WordPress websites, plugins, and themes
• Troubleshoot and fix any WordPress-related issues
• Optimize website performance, security, and SEO
• Collaborate with designers, content creators, and project managers to ensure timely and successful project completion
• Stay up-to-date with the latest trends and technologies in WordPress development

Requirements

• Proficient in PHP, HTML, CSS, JavaScript, and MySQL
• Proven experience with WordPress development
• Strong understanding of WordPress architecture and APIs
• Familiarity with popular WordPress plugins and frameworks
• Experience with version control systems such as Git
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Excellent communication and time-management skills

Benefits

• Competitive salary and benefits package
• Opportunity to work on exciting projects for a diverse range of clients
• Collaborative and supportive work environment
• Continuous learning and growth opportunities

If you are a talented WordPress developer looking for a new challenge, we would love to hear from you!

We are looking for a seasoned Recruiter to support our staffing division. The right candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all client SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.  

Responsibilities

• Manage the full-cycle recruitment process -sourcing, interviewing & closing candidates
• Conduct phone interviews to screen and qualify candidates in a timely manner while always providing a positive candidate experience
• Help to maintain various recruitment tracking reports, and enhance existing reports where applicable
• Successful track-record of delivering on aggressive hiring goals and managing a high requisition count with multiple clients
• Proven experience and knowledge of sourcing and attracting top tier passive talent
• A drive to excel in a fast-paced, autonomous environment.

 Experience Required

•        1+ years of relevant recruiting experience 
• Experience in hiring technical profiles on a permanent / C2H basis
• Self-starter who can operate effectively in a fast-paced environment and navigate ambiguity independently
• Strong attention to detail and the ability to prioritize competing demands
• Strong problem-solving, data analytics, and reporting skills
• Excellent communication (both written and verbal, listening and questioning skills), organization and interpersonal skill, ability to work with diverse personalities

• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• Ability to identify with the goals of FullStack clients and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• 2+ years of professional experience working with React Native.
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1. Creating content in various formats and types viz articles, blogs, website copies, newsletters, social media posts & captions
2. Creating content strategy and calendar for various clients as well as the company
3. Learning copywriting and applying it wherever required