11+ Business Process Outsourcing (BPO) Jobs in Jaipur | Business Process Outsourcing (BPO) Job openings in Jaipur

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Title: Pre-Sales Consultant

Department: Sales

Location: Jaipur, Rajasthan (Full-time, in-office with demo travel)

Employment Type: Full-Time, Permanent

Experience Required: 2–4 Years

Open Positions: 1

Role Summary

We are looking for a skilled Pre-Sales Consultant to support our growing sales pipeline by delivering impactful product demonstrations and handling technical engagements. The candidate will play a critical role in driving technical wins during the sales cycle, with deep expertise in our products docEdge and bpmEdge.

Key Responsibilities

• Deliver compelling product demonstrations to C-suite executives and IT stakeholders
• Build and maintain demo environments with industry-specific configurations
• Respond to RFPs and technical queries within defined timelines (≤ 3 working days)
• Create high-quality proposal documents and solution architectures
• Conduct Proof of Concepts (POCs) for enterprise clients
• Support Account Executives in handling technical objections
• Develop and maintain demo scripts across industries (NBFC, Manufacturing, Healthcare)
• Provide structured feedback to the Engineering team based on client interactions

Must-Have Skills

• 2–4 years of experience in Pre-Sales or Solution Consulting (B2B Software/SaaS)
• Hands-on experience in delivering product demos independently
• Strong ability to translate business problems into technical solutions
• Excellent presentation and proposal-writing skills
• Solid technical understanding of APIs, workflows, and cloud deployments

Good-to-Have Skills

• Experience with DMS/BPM tools such as OpenText, M-Files, Pega, Appian, etc.
• Domain knowledge in NBFC or Banking sector
• AWS or other cloud certifications

Key Performance Indicators (KPIs)

• Demo-to-SQL Conversion Rate ≥ 60%
• RFP Response Time ≤ 3 Days
• POC Delivery Timeline ≤ 15 Days
• Development of demo scripts for at least 5 industries

Assessment Process

• HR Screening
• Live Demo Presentation
• Technical Round
• Final Round with MD

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Incentives

• Fixed compensation role
• Additional commission applicable on closed deals in coordination with SSC/AE

Job post summary

Pay: ₹18,000.00 - ₹30,000.00 per month

Job description:

Department: HR Operations

Location: Mansarovar, Jaipur, Rajasthan (Onsite)

Shift Timings:

• EST: 4:30 PM - 2:30 AM
• PST: 8:30 PM - 5:30 AM

Job Overview:

LMDmax is hiring a dedicated US Recruiter for the night shift, focusing on the US market. The ideal candidate will have experience in Non-IT recruitment, managing high-volume calls, and handling the entire recruitment process. This role requires making 100–150 calls daily during peak hours and onboarding qualified candidates for Non-IT roles across the US.

Key Responsibilities:

• Source, screen, and evaluate Non-IT candidates based on client requirements.
• Conduct 100–150 US calls per day to engage with potential candidates.
• Manage the full recruitment life cycle, from sourcing to offer negotiation and onboarding.
• Collaborate with US-based clients and hiring managers to understand job requirements.
• Post job openings on job boards and social media platforms.
• Build and maintain a pipeline of qualified candidates for future hiring needs.
• Use Applicant Tracking System (ATS) to manage recruitment activities.
• Negotiate compensation packages, manage candidate expectations, and ensure a smooth onboarding process.
• Onboard selected candidates and ensure alignment with client expectations.

Required Skills and Qualifications:

• 0–3 years of experience in US Non-IT recruitment
• Strong knowledge of US employment laws and hiring processes
• Experience with high-volume recruitment, handling 100–150 calls per day
• Familiarity with job boards like Indeed, LinkedIn, etc.
• Excellent written and verbal communication skills in English
• Ability to work night shifts aligned with US time zones (EST/PST)

Preferred Qualifications:

• Bachelor's degree

Job Types:

• Full-time
• Permanent
• Fresher

Pay:₹18,000 – ₹30,000 per month

Ability to Commute/Relocate:- Mansarovar, Jaipur, Rajasthan:

• Reliably commute or planning to relocate before starting work (Preferred)
• Work Location: In person

Benefits:

• Competitive salary
• Laptop assistance
• Dinner facilities
• Opportunity to work with leading global clients
• Career growth opportunities
• Work-life balance with fixed shift timings

We are looking for an experienced and results-driven Business Development Manager (BDM) – ERP Sales to join our team. The ideal candidate will have a strong background in ERP software sales or any kind of software selling, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.

Key Responsibilities:

• Develop and implement effective sales strategies to promote and sell ERP solutions.
• Identify potential clients, generate leads, and maintain a strong sales pipeline.
• Conduct market research to understand customer needs and industry trends.
• Present and demonstrate ERP solutions to prospective clients.
• Build and maintain strong relationships with new and existing clients.
• Negotiate contracts, pricing, and close deals to achieve sales targets.
• Work closely with the technical and implementation teams to ensure seamless service delivery.
• Provide feedback on customer requirements and contribute to product enhancements.
• Prepare and present sales reports, forecasts, and performance metrics to management.

Requirements:

• Proven experience in ERP sales or any kind of software selling with a track record of meeting or exceeding targets.
• Strong understanding of ERP solutions and business processes.
• Excellent communication, negotiation, and presentation skills.
• Ability to generate leads and build long-term business relationships.
• Self-motivated, proactive, and result-oriented approach.
• Proficiency in CRM tools and Microsoft Office Suite.
• Willingness to travel as required.

Responsibilities and Duties

• 
  
• 
  
• Should have technical knowledge of Web and Mobile App Development.
• 
  
• To design, develop, manage and update attractive yet professional mobile-friendly website UI for the company and its clients.
• 
  
• Powerful skills in Bootstrap, reactjs, HTML5, CSS & JavaScript are required.
• 
  
• Knowledge of Bootstrap, Materialize or some other responsive front-end framework.
• 
  
• To design logos, posters and banners using Photoshop and Corel draw.
• 
  
• To use latest technologies for developing mobile friendly websites with faster loading speeds.
• 
  
• To coordinate closely with website development team to manage all websites.
• 
  
• To must have to knowledge about HTML, CSS, Photoshop, Corel Draw, Bootstrap, Java Script etc.
• 
  
• Understanding of web services technologies like HTTP & REST.
• 
  
• Can transform design mockups into working software.
• 
  
• Worked on JSON, jQuery & AJAX.

Required Experience, Skills, and Qualifications

• JavaScript

• Web Design

• Wire framing

• UI/UX Design

• HTML5 & CSS3

• AngularJS

• Saas

• jQuery & AJAX.

We are seeking an experienced MERN Stack Team Leader to join our team. The successful candidate will be responsible for leading a team of developers in designing, developing, testing, and deploying web applications using the MERN stack. The MERN Stack Team Leader will be responsible for ensuring that the team meets project deadlines, stays within budget, and produces high-quality code that meets the client's requirements. This position requires strong leadership skills, technical knowledge, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage a team of developers and oversee the development of web applications using the MERN stack
• Assign tasks to team members and ensure that they are completed on time and within budget
• Participate in the design, development, and testing of web applications using the MERN stack
• Collaborate with clients to gather requirements and ensure that their needs are met
• Ensure that the team follows best practices in software development, code review, and testing
• Identify and mitigate project risks
• Communicate project status to stakeholders and management
• Mentor and coach team members to help them grow and develop their skills
• Stay up-to-date with emerging trends and technologies in web development

Qualifications

• Bachelor's degree in Computer Science or a related field
• At least 4 years of experience in web development using the MERN stack
• At least 8 yr experience in Development
• Strong knowledge of MongoDB, Express.js, React.js, and Node.js
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

If you have a passion for leading a team of developers to build cutting-edge web applications using the MERN stack, we encourage you to apply for this exciting opportunity.

About Company :

Web: https://bottom-funnel.com/">https://bottom-funnel.com/

LinkedIn: https://www.linkedin.com/company/bottomfunnel/">https://www.linkedin.com/company/bottomfunnel/

LinkedIn: https://www.linkedin.com/company/blueberry-group1/">https://www.linkedin.com/company/blueberry-group1/

Bottom Funnel Technologies Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we really know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.

Please find below-mentioned JD  

Position: Graphic Designer + Client Acquisition Specialist

Employment Type: Employee - Full Time

Work Location: Jaipur, Rajasthan ( Work From Office Only)

Notice Period : Immediate -15 days, 30 Days only

Key Focus area: Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable, Client Acquisition, HTML 5, CSS3, JavaScript, React Js

Responsibilities -

• Create compelling and effective designs, print and digital media through Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable.
• Create branding & product videos for advertisement campaigns.
• Ideate & create packaging designs for our upcoming luscious food products!
• Ideate & create social media posts while collaborating with the marketing team.
• Collaborate with the team to ensure consistency of designs across various media outlets.
• Prepare and collaborate on making monthly marketing & design calendar.
•   Maintain awareness of current industry and design standards, social media, in-market design trends.
• To be responsible for entire sales cycle from prospecting to close:
•    Downloads & Paid subscribers for the Apps
• Subscribers/Sign-ups on the Community
• Be keenly interested in regular follow-up.
• Develop and maintain funnel cycles for selling/generation of revenue
• Understand needs/requirements of prospects and direct them to the right solution via products or services
• Mapping potential ambassadors, influencers, or customers permanently to convert opportunities into downloads and sales

Qualifications - Graphic Designer + Client Acquisition Specialist

• Bachelor's degree in Graphic Design or related field
• Experience in graphic design
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work
• Implement and expand referral program structure, accelerating the reach of our work and mission
• Work with the team to implement a Multi-Level Marketing strategy
• Graphic Design skills required for the position to manage and post on Social Media regularly (mandatory)
• Having exposure of HTML5, CSS3, JavaScript, React Js

Benefits:

• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organizational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company

DevOps Architect 

Experience:  10 - 12+ year relevant experience on DevOps
Locations : Bangalore, Chennai, Pune, Hyderabad, Jaipur.

Qualification:
• Bachelors or advanced degree in Computer science, Software engineering or equivalent is required.
• Certifications in specific areas are desired

Technical Skillset: Skills Proficiency level

• Build tools (Ant or Maven) - Expert
• CI/CD tool (Jenkins or Github CI/CD) - Expert
• Cloud DevOps (AWS CodeBuild, CodeDeploy, Code Pipeline etc) or Azure DevOps. - Expert
• Infrastructure As Code (Terraform, Helm charts etc.) - Expert
• Containerization (Docker, Docker Registry) - Expert
• Scripting (linux) - Expert
• Cluster deployment (Kubernetes) & maintenance - Expert
• Programming (Java) - Intermediate
• Application Types for DevOps (Streaming like Spark, Kafka, Big data like Hadoop etc) - Expert
• Artifactory (JFrog) - Expert
• Monitoring & Reporting (Prometheus, Grafana, PagerDuty etc.) - Expert
• Ansible, MySQL, PostgreSQL - Intermediate