Technical Support Executive

ROLES AND RESPONSIBILITIES:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

KEY RESPONSIBILITIES:

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting company's products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities

IDEAL CANDIDATE:

• Graduate/Postgraduate or equivalent
• 8-10 years of SaaS sales experience required
• Ability to hunt new business and manage a pipeline
• Great team player
• Strong analytical, communication, and writing skills
• Entrepreneurial spirit highly encouraged
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
• Great listening skills and a desire to learn proper consultative selling techniques
• High-energy and positive attitude
• Attention to detail and the ability to multitask while maintaining a high quality of work
• Confidence to overcome objections and convert interest into qualified

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Position: Business Development Executive

Department: Business Development

Experience: 06 months–1 year. Experience in Sales for telecaller

background with good communication skills also works

Employment Type: Full-time

Salary - 15k to 25k

Location: Andheri East, JB Nagar, Chakala, Mumbai

Working Days: Monday to Saturday (2nd and 4th Saturdays Off)

Working Hours: 9:00 AM to 6:00 PM

Key Responsibilities :

• Identify and develop new business opportunities through research, networking, and outreach.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Prepare and deliver compelling presentations and proposals to clients.
• Negotiate contracts and close deals to meet or exceed sales targets.
• Collaborate with marketing and product teams to develop strategies for customer acquisition.
• Maintain detailed records of client interactions and sales pipelines in CRM systems.
• Attend industry events, trade shows, and networking functions to promote the company.
• Provide feedback to management regarding market trends, customer needs, and competitors.
• Develop and execute strategic plans to achieve business goals.

Preferred Attributes

Energetic, confident, and self-motivated.

Ability to work independently and as part of a team.

Positive attitude and strong problem-solving skills.

Position: Telecaller

Location: Gurgaon

Experience: 1-6 year in international calling

salary: Negotiable

industry: Hospitality/ event

canidate must have excellent English speaking.

should have experience in Iternational calling

mail updates resume with current salay-

email: etalenthire[at]gmail[dot]com

satish: 8851O 18162

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).