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Technical Support Executive
Posted by Swetha Jovitha Saldanha

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Locations

Bangalore, Bengaluru (Bangalore)

Experience

1 - 3 years

Salary

INR 2L - 3L

Skills

VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)

Job description

PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.

About the company

Advertising agencies in Chennai – Purplerain is a complete ad agency in Bangalore, delivering creative ad solutions in every sphere of advertising and brand consultancy. We Provide - digital marketing,UI/UX Design,Mobile Marketings,Managed Cloud Hosting.

Founded

2014

Type

Product

Size

6-50 employees

Stage

Raised funding
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