Technical Support Executive

Contacting current and potential clients to inform them regarding the product and service related.

Answering all queries and questions regarding the company and product.

Understanding customers’ requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Facilitating companies’ sales by going the extra mile and meeting a sales quota.

Keeping a record of all the sales calls and notes of useful information.

Requirements

1+ years of experience as a Tele caller or any similar role.

Proven track record of successfully achieving the sales quota.

Knowledge of computer programs like CRM and telephone systems.

Excellent interpersonal and communication, research, and record-keeping skills.

Excellent negotiation skills and the ability to resolve issues.

Candidates with the knowledge of BFSI and Experience in BFSI and BPO should be given preference.

Skills Required:

Must have strong communication skills

Prior Experience in working as a Tele caller or similar roles

Proven or sounds ability in Tele sales

Should aware of CRM

Should have sound knowledge of

Effective Communication skills (English)   

Role: Tele caller  

Industry Type: BFSI

Employment Type: Full Time,

Day Shift: 9:30 am to 6:00pm 

Salary: 10k to 20 K

• Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.

Requirements:

• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

We are looking for a collections manager to monitor staff and oversee the procedures to reduce the

amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with

clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report-writing skills.

Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and

continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

 Overseeing staff members and ensuring the accurate and timely invoicing of customers.

 Setting payment collection goals and targets for the department.

 Creating and implementing a strategy to improve the collection of outstanding credit.

 Implementing collection policies and procedures to avoid excessive outstanding credit.

 Ensuring that the company policy on recoveries is followed and that it is in line with state and federal

regulations.

 Implementing deadlines for invoicing and payment collection.

 Negotiating with customers in cases when non-payment occurs.

 Preparing monthly feedback reports on payment collections.

 Remaining informed of any legislative procedural training regarding debt collection.

 Training and mentoring of staff members in the collections department.

Collections Manager Requirements:

 Bachelor’s degree in finance, accounting, or a related field.

 We are looking for a Manager who has worked for a first bucket loan collections process

(including payday loans and installment loans).

 The applicant should have international collections experience

 3-5 years experience as a collections manager.

 Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge

of MS Excel.

 The ability to work accurately and independently.

 Good verbal and written communication skills.

 Excellent analytical skills and an eye for detail.

 Outstanding leadership and managerial skills.

 Strong time and people management skills.

 Ability to work to strict deadlines.

 Ready to work at US Shift

ALOPEC technologies is looking for a highly motivated and results-driven customer sales executive to join our growing team. As a customer sales executive, you will be responsible for building and maintaining relationships with our clients and promoting our cutting-edge information technology and services. The ideal candidate must have excellent communication and interpersonal skills, a strong work ethic, and a passion for technology and sales. If you are a result-oriented individual who is looking for a challenging and dynamic work environment, we encourage you to apply.

Responsibilities

• Build and maintain strong relationships with our clients and understand their unique business needs.
• Identify new business opportunities and develop strategies to increase sales and revenue.
• Communicate with clients to understand their requirements and present our solutions to them.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Meet and exceed sales targets and contribute to the overall growth of the company.
• Stay up-to-date with industry trends and new developments in technology and services.
• Create and maintain accurate records of sales, customer interactions, and market trends.
• At least 2 years of experience in sales, preferably in the information technology and services industry.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Self-motivated and results-driven individual.

• (Inbound/outbound) - US auto part calling.

• US shift

• Night shift
• Target based

• Fluent in english with US accent (Listening & Speaking)

Timings : Night shift (8PM - 4AM)

Monday - Friday

• No Indian holidays / US Holidays only

• Saturday-Sundays off

Probation Period - 20 days to 1 month

Probation salary - 1/2 of the salary

(Depends on the probation - selected to be permanent)

Benefits: Health insurance

•Language:

Fluent english (Required)

•Education: Bachelor’s (Required)

Description

Company Description:

Ivan is a family of professionals formed with passionate and dedicated thoughts, dreams and determination. We were formed with a vision to offer startups and enterprises the opportunity to take their business to a new height with something unique, which helped us in shaping up Ivan. Our dream was to pump up global and national businesses with the rare combination of expert strategies, ultimate IT solutions, creative designs, and development solutions, which we achieved with excellence. There is no looking back since then. Today, we are an ultimate technology destination delivering 360° IT consulting solutions, globally.

Hiring going on for Web Consultant profile in website process.

Walk In interview is going on

Responsibilities

To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.

• To manage customer queries and cold calling for a B2B Website Process in International Market.

• Will be responsible for new business development (Acquiring new business) and maintain relationship with new and existing clients.

• Would be dealing in Web/Mobile App and Digital Marketing Domain.

• Preparing progress updates and documenting website development processes.

Requirements

- Fluency in English is mandatory.

- Should have experience in any outbound/inbound sales process

- Basic knowledge in computer operation.

- Learning mindset.

Opening for  US Shift/Australia

Benefits:

Five days working, Saturday & Sunday fixed off

Free Drop facility

Fixed Salary with huge incentive

Growth Opportunity

Thanks & Regards,

Sudakshina Mitra

   HR - Team Lead 

We have immediate requirements for Fresher in BPO Semi Voice Process @ Chennai

Interview Scheduled:

• Walk-in: Monday to Friday (10 AM to 4 PM)

Contact Details:

• Reference Name: PRAVALIKA- HR

Job Description:

• Process : International Semi Voice Process
• Designation: Customer Support Executive
• Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
• Shift Timings: Night Shift (7.30PM - 5.30AM)
• Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
• Age limit : 18 - 26 Yrs.
• Work Location: Nungambakkam, Chennai.

• Qualification : Graduate
• Vacancies : 5
• Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
• Interview Process: HR Round -> Ops Round -> Client Round

Responsibility:

• Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
• Responsible for team Performance, Attrition and shrinkage.
• Prepare Daily reports
• Manage and Handle all the team reports and improve performance on daily basis.
• Excellent Communication and interpersonal Skills
• Assist customers in all their queries