24+ Back office Jobs in India

We have opening for Executive Personal Assistant for a Restaurant chain in Hadapsar

Experience : 0 to 2 years ( Fresher with good communication apply)

Role :

Planning, scheduling & coordinating appointments & meetings, providing

reminders, maintaining & updating diary of daily commitments & weekly

calendar on a proactive basis.

 Interacting with & rendering assistance to select HNI & VIP customers,

coordinating certain critical Outdoor Catering & party Orders, VIP

reservations, etc.

 Receiving calls, taking messages, screening & prioritizing calls & mails.

 Taking down dictations & appropriately drafting data points &

correspondences, proactively responding to queries received through

calls/mails based on feedback & preferences conveyed by the Chairman.

 Preparing, editing & compiling agendas, minutes, correspondences &

presentations.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of

the Chairman & other senior executives, coordinating with outstation visitors

& proactively looking after their boarding & lodging arrangements, based on

preferences conveyed by the Chairman.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Chairman from time to time & accordingly, framing action

plans.

 Managing communication pertaining to projects, new launches as well as

other such expansion & diversification undertakings that directly come under

the purview of the Chairman.

 Imparting induction & training to select employees hired for functions that are

directly or indirectly associated to those of the Chairman’s office.

 Coordinating with outstations suppliers & vendors (China, Italy, etc.)

quotations, purchase orders, purchase/ delivery Payment’s.

 Responding to various inquiries - internal as well as external, acting as a point

of contact between the Chairman& other employees, tracking the work plan

allocated to certain employees by the Chairman& monitoring timelines with

regard to the same.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Negotiating with various suppliers, vendors & contractors, receiving

competitive quotations, making comparisons, making purchases of materials

& supplies based on feedback received from the Chairman.

 all coordination pertaining to maintenance, upkeep & repairs of corporate as

well as outlet & store infrastructure (on a case to case basis), as per directions

& preferences issued by the Chairman from time to time.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Chairman from time to time & accordingly, framing action

plans.

Responsibilities and Duties

- Researching & extracting relevant details about companies, executives, etc., from the Internet using various tools for various marketing campaigns

- Manage large database sets in multiple Excel files

- Responsible for data extraction and analysis by understanding different locations, industries, departments, designations of executives etc.

Logistics Billing Specialist

Our brand is expanding rapidly, and we’re looking for an enthusiastic Logistics Billing Specialist to join our team. If you’re detail-oriented, eager to learn, and excited about mastering logistics billing services, we want to hear from you!

Key Responsibilities

• Accurately enter shipment and billing data into the Transport Management System

(TMS).

• Receive, review, and organize incoming Bills of Lading, ensuring all discrepancies are

identified and resolved.

• Audit Bills of Lading to confirm compliance with billing requirements.

• Perform accurate data entry across multiple operating systems and reports.

• Demonstrate a general understanding of export/import regulations, terms, and

logistics processes such as Shipper, Consignee, Bill to, Commodity Description, NMFC codes, and Accessorial Charges.

• Assist with additional administrative functions or special projects as directed by the

Manager.

Qualifications

• Bachelor’s Degree in Finance, Logistics, or Supply Chain Management.

• Prior experience in logistics, billing or related data processing is mandatory.

Requirements

• Nature of Work: Data processing of U.S. logistics invoices.

• Work Schedule: Monday to Friday, shift-1 07:00 PM To 04:00 AM  shift -2 10:00 PM to 07:00 AM (IST).

• Shift/: Night Shift

• Communication: Excellent English verbal and written communication skills.

• Resources: Personal PC/Laptop with a minimum 100 Mbps broadband internet

connection.

• Employment Type: Full-Time, Remote.

• Department: Logistics.

Why ARDEM?

ARDEM has been a trusted partner to leading global companies for nearly two decades,offering specialized outsourcing and business automation solutions across industries. We pride ourselves on providing “white glove” service — combining precision, reliability, and innovation to support our clients’ long-term growth. At ARDEM, every project is unique — offering opportunities to tackle new challenges, enhance your skills and grow your expertise across multiple industries.

Job Title: Assistant Coordinator & CRM Executive

Location: Faridabad

Department: Operations / Customer Relations

Reports To: Director/MD

Job Overview:

We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.

Key Responsibilities:

Assistant Coordination:

Assist in organizing and coordinating daily operations, meetings, and schedules.

Liaise with different departments to ensure smooth workflow and timely task completion.

Prepare reports, presentations, and other documentation as required.

Follow up on project timelines, task completion, and departmental coordination.

Maintain proper filing, documentation, and tracking of internal communications.

Manage and maintain the company’s CRM database with up-to-date client information.

Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.

Track customer interactions and ensure timely follow-up and resolution.

Generate CRM reports and assist in analyzing customer trends and insights.

Support marketing and sales campaigns through CRM-based communications.

Ensure data accuracy and assist in CRM automation processes.

Key Skills Required:

Strong written and verbal communication skills (English & Hindi preferred).

Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.

Proficient in MS Office (Word, Excel, PowerPoint).

Excellent organizational and coordination skills.

Ability to multitask and prioritize effectively.

Attention to detail and a proactive problem-solving approach.

Educational Qualification:

Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience:

1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).

Work Environment:

6-day working

Office-based role with coordination across departments and client-facing responsibilities.

Job Title : Murex Business Analyst – Back-Office & Treasury Accounting

Total Experience : 5 + Years in back-office operations, treasury accounting, or related functions

Relevant Experience : 3 + Years in Murex

Location : Remote (Pan-India)

Employment Type : Full-time

Notice Period : Immediate joiners only

Role Overview :

We are seeking an experienced Murex Business Analyst to support back-office operations and treasury accounting functions for a leading financial-services client.

You will leverage deep expertise in Murex settlement, collateral, static/reference data, and accounting modules to streamline post-trade workflows, ensure accurate financial reporting, and drive continuous improvement across a fast-paced project environment.

Mandatory Skills : Murex (Settlement, Collateral Management, Static/Reference Data, Accounting), Treasury Accounting, GL Reconciliation, Murex Testing & Troubleshooting, Business Analysis.

Key Responsibilities :

Business Analysis : Gather, validate, and document back-office and treasury accounting requirements.

Translate functional needs into Murex configurations and test cases

Murex Configuration & Support : Configure and maintain Murex settlement, collateral, static/reference data, and accounting modules.

Perform day-to-day troubleshooting, defect analysis, and environment validations.

Testing & Quality Assurance : Build detailed test plans, execute SIT/UAT, and manage issue resolution.

Ensure end-to-end reconciliations (trades → GL) align with treasury accounting principles.

Stakeholder Collaboration : Work closely with front-office, finance, and IT teams to ensure seamless data flow.

Present findings, status updates, and recommendations to senior stakeholders.

Process Improvement : Identify automation or optimisation opportunities to enhance efficiency and reporting accuracy.

Required Skills & Experience :

• 5 + Years total experience in back-office operations, treasury accounting, or related functions, including 3 + Years dedicated to Murex.
• Hands-on expertise in Murex modules : Settlement, Collateral Management, Static/Reference Data, Accounting.
• Strong command of Murex validations, environment management, testing frameworks, and troubleshooting.
• Solid grasp of treasury accounting principles, GL reconciliation, and financial reporting.
• Proficiency in writing detailed business/functional specifications and test scenarios.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Clear, concise communication skills and the ability to thrive both independently and in cross-functional teams.

 Office/Delivery Support Staff

• Required: High School Diploma or any Bachelor's Degree

• Experience: 2-3 years

8) Update information on ownership of institutional or organizational customers.

9) Track “Know-Your Customer Customer base work

Office Assistant:

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Objective:

• To manage complete back-office operations related to insurance broking business.

• SAIBA (Insurance broking software) based transactions management.

• Business renewals and retention

Roles & Responsibilities:

• Entry / booking of new / renewal business.

• Tracking the proposal end to end from booking, issuance, endorsement, and brokerage recovery.

• Recon of broking account statements and raising of invoices with insurance companies and timely collection of commission

• Follow-up with insurance companies for brokerage recovery

• Rapport building with insurance companies.

• Follow-up with internal stakeholders for requirement closure

• Create reports and dashboards and publish to internal and external stakeholders and management on a timely basis.

• Follow-up with IT team for reporting and closure of systems bugs/ issues

• Reconciliation Management

• Data Management

Requirements:

• Graduation / Post Graduation. Insurance related qualification would be added advantage.

• 2 -3 years of relevant experience

• Strong proficiency on MS- Excel. Good working knowledge of MS Office – Word, PowerPoint, and Outlook

• Experience of working in the space of insurance broking operations

• Conversant to SAIBA software or any other insurance broking software

• Good cross functional coordination capabilities with internal stakeholders like Finance, compliance, internal audit etc.

• Excellent skills in Microsoft Excel

• Good communication skills

• Good hold on data and datacentric assignments

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

Task:

• Make documentations with formatting and in proper detailing
• Basic knowledge on Excel working with formula handling & reporting.
• Need to do multitasking, able to deliver tasks on time with expected quality
• Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
• Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
• Work closely with German team for operative processes/execution/deliverables.
• Flexible to adopt the changes in terms of processes/task handling.
• Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.

We wish:

• At least bachelor in any stream or equivalent experience
• At least 1 year of experience in MS-Excel or similar office tools – is preferred
• Knowledge on VB script, macros is preferred
• Documentation skills
• Good Communication skills, at least speaking in English is required
• Good analytical skills
• Eager to know/experiment new technology and tools
• Web Browsing , ability to search quick results from web
• Experience on process documentation & presentation is preferred
• Ability to work independently with little or no daily supervision
• Out of box thinking and quick learner with willingness to learn new things

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

• Job Title:- Marketing & Back Officer
• Experience: 1yr to 2yr (Only Female)
• Edu. - Graduate in Mechanical or chemical or electrical,
• Location: Nikol, Ahmedabad

• Excellent verbal and written communications skills.
• Insides Sales.
• Lead generate.
• Proven inside sales experience.
• Track record of over-achieving quota.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tool Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Communication and management of schedule with the Experts / Facilitators

Establish relationships with full-time and part-timeExperts / Facilitators across the country;

Scheduling and management of trainings with Experts / Facilitators
Establish regular feedback cycles and obtain from various stakeholders;

Operational assistance for on ground associates before and after programs
Apart from the functions listed above, the new hire may also be expected to assist with peripheral activities.

• Performing market research.
• Gathering and processing research data.
• Assisting with inventory control.
• Organizing staff meetings and updating calendars.
• Processing company receipts, invoices, and bills.
• Assisting and supporting management.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.