8) Update information on ownership of institutional or organizational customers.
9) Track “Know-Your Customer Customer base work
Shubham Vishwakarma
Full Stack Developer - Averlon
About Finestar Jewellery Diamonds Pvt Ltd
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Responsibilities
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Deliver full-cycle Tableau development projects, from business needs assessment and data discovery, through solution design, to delivery to client.
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Enable our clients and ourselves to answer questions and develop data-driven insights through Tableau.
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Provide technical leadership and support across all aspects of Tableau development and use, from data specification development, through DataMart development, to supporting end-user dashboards and reports.
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Administrate Tableau Server by creating sites, add/remove users, and provide the appropriate level access for users.
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Strategize and ideate the solution design. Develop UI mock-ups, storyboards, flow diagrams, conceptual diagrams, wireframes, visual mockups, and interactive prototypes.
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Develop best practices guidelines for Tableau data processing and visualization. Use these best practices to quickly deliver functionality across the client base and internal users.
Qualifications
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Degree in a highly-relevant analytical or technical field, such as statistics, data science, or business analytics.
· 5+ years as a Tableau developer and administrator.
· Extensive experience with large data sets, statistical analyses, and visualization as well as hands-on experience on tools (SQL, Tableau, Power BI).
· Ability to quickly learn and take responsibility to deliver.
React.js
NodeJS (Node.js)
PostgreSQL
Amazon Web Services (AWS)Key Requirements / Skills
- 6+ years of overall experience in software development with strong expertise in building scalable web applications.
- 2+ years of experience as a Technical Lead, managing development teams and driving project delivery.
- Strong technical decision-making ability, including architecture design, technology selection, and implementation of best practices.
- Front-end expertise: Strong experience in React, JavaScript, TypeScript, and building responsive and user-friendly UI/UX.
- Back-end development: Hands-on experience with Node.js, RESTful APIs, API design, and server-side architecture.
- AI/ML knowledge: Experience in implementing AI/ML models or integrating AI-based solutions to solve business problems.
- Cloud & DevOps exposure: Experience with AWS/Azure, understanding of CI/CD pipelines, and cloud-based deployments.
- Code quality & best practices: Experience in code reviews, Git version control, and ensuring maintainable and secure code.
- Team leadership: Ability to mentor developers, guide technical discussions, and collaborate across teams.
- Strong communication skills to effectively interact with technical and non-technical stakeholders.
- Experience working in high-compliance environments such as healthcare systems is a plus.
Education Qualifications:
- B.Tech/M.Tech in CSE/IT/AI/ML from a good university
NodeJS (Node.js)
PythonAmazon Web Services (AWS)Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
JavaDeveloping test strategies for lendingkart products
Responsible for enhancing and extending test automation library
Enable developers to test their own code
Design & build automation frameworks using new age automation tools like Robot Framework, Locust etc
Create and maintain test harness and infrastructure for effective testing
Skills and Experience
Excellent problem solving skills with attention to detail and have a breaker mindsets
Expdrience with developing automated tests for REST APIs using industry standard framework
Has experience working with Sprint methodology for deliverables
Knowldege of tools like or similar to JIRA, Gitlab CI, cloud components like ASW EC2
Proficiency in at least one modern programming and scripting language
4+ years of test automation experience
Python
ScalaAbout Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
● Overall 8+ Years of Experience in Web Application development.
● 5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware
● 3+ Years of Designing Middleware using Node JS platform.
● good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.
● Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.
● Good Experience with TDD Driven Development and Automated Unit Testing.
● Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem-Solving Skills.
● Very good learner and passion for technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business stakeholders
Secondary Skill Requirements:
● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
Exp:2-6yrs
Location: Navi Mumbai
80% overseas travelling.
CCNA, MSSA
2) Common security technologies and practices.
3) Storage Platforms technologies (RAID, SAN, NAS, tape libraries).
4) High availability technologies (i.e. based on OS, Veritas, Oracle).
5) Experience with business intelligence applications such as Crystal Reports, Oracle BI.
6) Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) are desirable.
7) Virtualization technologies VMware / Hyper-V.
8) Knowledge of DICOM and HL7 technologies.
React.jsPython* Explore
As an engineer, you will have multiple ways, tools & technologies to solve a particular problem. We want you to take things in your own hands and figure out the best way to solve it.
* PDCT
Plan, design, code & write test cases for problems you are solving
* Tuning
Help to tune performance, including reviewing system and application logs
* Security
Work on code-level application security
Technologies :
* React
* Python (Some knowledge or past work-ex)
* Typescript (Optional)
The challenges are great (as are the rewards). If you are looking to take these backend challenges head on & wish to learn a great deal out of it and contribute to the company along the way, this is the role for you.
Company & team :
Until now companies across the world, manage their analytical workflow through a number of data tools, for each use case adding one more tool to the stack leading to high maintenance cost and difficulties with respect to scaling. Research shows, companies only spend about 11% of time on extracting value out of their data and the other 89% of their time goes on just maintaining the “Frankenstein” data infrastructure.
Here enters Datazip Software-as-a-service, which is a no-code, scalable, all-in-one, data stack (Data Ops) for organisations to ingest, store, transform and visualise data, resulting in fast data-driven decision making, all without the need for expensive data teams. We are providing Ingestion with 150+ sources, Data Warehousing, Data analytics (BI tool), Data transformation solutions as a whole managed stack.
Companies have more data than ever to activate and extract value. But they’re also approached by a plethora of data tools and service providers for different steps in the process.
Our mission is to provide the quickest, trustworthy and most reliable end-to-end way for a company to extract the value of their data covering all steps.
What sets us apart : Product and our character
* We have accepted the challenge of solving the problem of data infrastructure end-to-end, not just the part of it and you will not find us resting till we solve this. ( yeah, we are Tireless! )
* An incredibly consistent culture based on 5 distinguishing characteristics: Persistence, Impact, Passion, Integrity & Fun (of course !!)
And it’s working! Within 3 months of incorporation Datazip shipped out its V0, secured funding and was also entrusted by multiple startups for their data infrastructure needs.
Given the Core deep tech nature of our product, we are on the lookout of Rockstar Founding Team engineers. Your main job will be to get already present best in class open source tools, and modify them to fit the use cases in scalable, secure & observable manner. These tools should work well together as well.
Founding team
Shubham Baldava
Shubham CTO, 7 years industry experience with 3 unicorns, solving data. NIT Jamshedpur alumn
Rohan Khameshra
Rohan was a data scientist at Khatabook. He loves data and is helping with product and sales at Datazip. IIT Kharagpur alumn
Sandeep Devarapalli
Sandeep was a space scientist at ISRO, loves to build Tech products and he is currently contributing to Datazip to help anyone work with data at scale, mainly handling growth and marketing. IIM Calcutta alumn
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
Product Manager at OneCard
At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others.
YOU MAY BE A GOOD FIT IF:
- You can think in terms of the big picture, but deliver on the details
- You observe users and talk to them to get insights for building products.
- You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing.
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy and exceptional precision
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
REQUIREMENTS
- You’ve spent at least 3 to 5 years in product management, especially working on mobile apps.
- You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
- You’ve worked with design teams and software like Figma/Zeplin/Balsamiq.
- Experience in Fintech and gaming is preferred. Especially working on reward programs.
You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:
A few words on...
- Why you’re interested in being a product manager at OneCard in particular
- The product you are most proud of shipping, and your role in its development
- The biggest product mistake you’ve made (we all have them!)
HTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon