Back office Executive

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

Requirement:

• 1 to 2 years’ experience on developing apps or games
• Passionate about games as well as creating digital assets.
• Should be understanding of current mobile platforms.
• Strong knowledge of Photoshop, Illustrator, and other Adobe Creative Cloud tools etc.
• Should be fast in execution with Adobe Creative Cloud tools.
• Should be understanding of popular mobile, casual, and social games.
• Willing to work in a game product Startup company.

Why Should you Join us ?.

• Lots of learning opportunities- Free Books / Courses.
• Competitive Salary
• Free Medical Insurance for you and your family!
• Lunch on all day you order we pay 60%.
• Unlimited Snacks, Tea & Coffee in the house at all times.
• Work with a super-talented team of engineers and designers.
• Casual Dress Code- Slippers, shorts, all is good!

BlackLight Games: 

At BlackLight and we bring classic game experience to mobile. Our games have been rocking the Play Store since launch.

Our real time multiplayer games are a piece of cutting-edge technology, we take pride that they are played by more than 2 million players daily. 

Our flagship game, Ludo SuperStar has been downloaded more than 50 million times. Other titles include - CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.