
- Back office administration and support personnel
- Good organizational skills
- These tasks may include, proofreading, providing support service to the team, data entry
- Multitasking & Clerical work

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About
Our client is a platform of digital-first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.
The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and wellbeing.
Responsibilities
- Develop microservices that will be used by the frontend through API endpoints. ● Translate business requirements into high quality code.
- Ensure that the code is deployed in a secure and scalable fashion.
- Focus on code maintainability and performance of application.
- Provide technical advice and assists in solving programming problems.
- Enhance Analytics and overall backend architecture for better performance.
Requirements - 4+ years of backend/full-stack development experience
- 1+ years of experience on NodeJS
- 1+ years experience in building APIs in a microservice architecture
- Has experience managing other developers, recruiting and training.
- Experience in PHP is a plus
- Experience with AWS services such as Lambda, CloudWatch, CloudFront
- Has experience in code reviewing/being the gatekeeper for an entire project
- Experience with RabbitMQ or similar queuing system
- Experience with Redis/ElasticSearch is a plus
- Familiarity with CI/CD pipeline tools like Jenkins
- Good knowledge of working with Git
- A knack for benchmarking and optimization


• Experience with Advanced SQL
• Experience with Azure data factory, data bricks,
• Experience with Azure IOT, Cosmos DB, BLOB Storage
• API management, FHIR API development,
• Proficient with Git and CI/CD best practices
• Experience working with Snowflake is a plus
Responsibilities:
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Works as part of a team to continually refresh and enhance our users’ web experiences using an Agile Development Methodology.
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Build and ship features with an understanding of Javascript, CSS and HTML best practices.
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Coordinate with back-end engineers to provide a cohesive experience.
Must-Have:
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2+ years of extensive exposure in developing web applications using the latest front-end technologies
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Expertise in the following area:
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HTML5, CSS3, JavaScript and JS frameworks, such as jQuery,
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Responsive & Adaptive web design
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CSS frameworks like SASS/LESS
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Able to work both independently and in a team environment.
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Adequate knowledge of Version Control Systems like Git
Mandatory Skills to have:
-
Drupal Must-Have:
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Prior hands-on experience with Drupal Projects.
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Hiring for UK Education Campaign -
Interview process Remote.
Key Points for Job Seekers (Why should you join CogentHub)
Lead Generation;
No Sales;
Fixed Salary Date;
Home Drop facility (Pickup as per COVID Situation).
Paid Training Sessions;
Fixed shift timings / No stretch;
Fixed 6 days working
Daily & Monthly Incentives;
Best Pay package in the Industry.
Required:
Excellent English Communication Skills
Basic Computer Knowledge
Full Time Job in Voice Process
Preferred Experience 6 months to 1 Year in any International BPO domain
Job Descriptions:
- You have to deal with UK B2C customers for Lead Generation process.
Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)
Attractive Salary Packages (Fixed Salary)
Salary on Time
Free Home Drop Facility (as per the Transport Boundary)
Huge Daily & Monthly Incentives.
6 Days Working
Our Address:
Cogent Hub Private Limited
Udyog Vihar, Gurugram - 122016
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Onboarding and churning of Campus Ambassadors (CAs).
- Ensuring lead flow to onboard talented pool of CAs regularly.
- Managing performance of these CAs.
- Churning of CAs from system upon tenure completion or termination.
- Looking into admissions coming through campus ambassadors.
- Driving referral programme to bring admissions.
- Driving course promotions and sensitisation within engineering campuses across India.
- Engagement of Campus Ambassadors :
- Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses.
- Designing tasks weekly and driving adoption.
- Managing rewards and recognition of CAs.
- Marketing:
- Driving BTL and ATL marketing initiatives
- New initiatives:
- Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community.
- College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.
What you need to know / have:
- Minimum 2+ year experience in team management.
- Excellent Problem Solver.
- Highly data-oriented.
- Entrepreneurial and able to think on your feet to come up with ways to solve problems.
- Growth-hacking attitude.
- Outstanding verbal and written communication skills.
- Excellent stakeholder management skills.
- Good communication skills.
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 8,00,000
Technical Manager: We are looking for someone who can report to the firm’s chief technology officer, the technical lead is a full-time position that participates in all phases of the project lifecycle and consistently delivers business value to our clients. The technical lead is a leader within our client-facing project delivery team structure and sets best practices, approach and direction for the technical aspects of our practice. The ideal candidate has a passion for the web and higher education and is a champion for Laravel or similar frameworks. And guide our passionate Software Developers to design, develop robust products. Candidates should be open minded to new solutions, forward thinking and strong ability to adapt. As a Lead, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to lead, develop and maintain functional and stable web applications to meet our company’s needs along with managing the team.
Primary Responsibilities
In partnership with the strategist and CTO, co-leads the strategy phase of client projects including discovery, evaluating and recommending technical solution alternatives and howe our product can be the solution to the various potential issues. Devising a cohesive strategy/approach for the project, and writing a top-quality strategy report.
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Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
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Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
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In partnership with the other technical lead, sets direction for all aspects of our technology practice.
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Leads and advances our growing Laravel practice.
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Responsible for various aspects of ongoing support and maintenance engagements. Partners with project managers and web developers to successfully manage these client relationships
- Understand requirements & plan the architecture for frontend/backend of the application
- Plan out the contracts & APIs for communication of various components.
- Work on integration of any external libraries and tools as per required by the application needs
- Working with modern tools to make the application more robust, efficient and scalable
Client Management Responsibilities:
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Understands each client’s organizational goals and objectives.
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Develops lasting relationships with client personnel that foster client ties.
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Seeks opportunities to increase customer satisfaction and deepen client relationships.
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Delivers training to client personnel of various skill levels and technical capabilities.
Communication Responsibilities:
- Delivers engaging, informative and well-organized presentations.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to tactfully communicate difficult/sensitive information.
- Demonstrates strong interpersonal skills.
- Elicits cooperation from a variety of sources including Froogal management and client
team members.
- Comfortable using teleconferencing and web-based technology to communicate with our
Clients.
Other Responsibilities:
- Helps team members progress toward their professional development goals.
- Defines and disseminates technology best practices.
- Ensures we are proactive in our pursuit of new solutions and innovation within our
technology practice.
- Advances the firm’s thought leadership, specifically around web technologies, via the
mStoner blog, social media outlets and industry events and conferences.
Requirements
- Strong understanding of Object-Oriented Programming & its implementation in any programming language. Knowledge of PHP and/or JS is a plus
- Proven industry experience as a Tech Lead
- Experience/Knowledge of microservice architecture
- Fluency and Hands-on Experience on Laravel 5+ PHP Framework (specially working with Eloquent Models/Collections) and/or React/Redux is a plus.
- Excellent knowledge of relational databases such as MySQL and/or NoSql based DB such as MongoDB.
- Experience in JavaScript. Vue JS/React JS is a plus



