Support Engineer

About Us:

Tradelab Technologies is a growing technology and talent solutions company that partners with leading organizations to build high-performing tech teams. We work across multiple domains, helping clients scale their engineering capabilities with the right talent and innovative solutions.

Key Responsibilities

• Design, develop, and execute detailed automation & manual test cases based on functional and technical requirements.
• Develop, maintain, and execute automated test scripts using industry-standard tools and frameworks.
• Identify, document, and track software defects, collaborating with developers to ensure timely resolution.
• Conduct regression, integration, performance, and security testing as needed.
• Participate in the planning and review of test strategies, test plans, and test scenarios.
• Ensure comprehensive test coverage and maintain accurate test documentation and reports.
• Integrate automated tests into CI/CD pipelines for continuous quality assurance.
• Collaborate with cross-functional teams to understand product requirements and deliver high-quality releases.
• Participate in code and test case reviews, providing feedback to improve quality standards.
• Stay updated with emerging testing tools, techniques, and best practices. 

Required Skills & Qualifications

• Proven experience in software testing.
• Strong knowledge of QA methodologies, SDLC, and STLC.
• Proficiency in at least one programming/scripting language used for automation (e.g., Java, Python, JavaScript).
• Experience with automation tools such as Selenium, Appium, or similar.
• Ability to write and execute complex SQL queries for data validation.
• Familiarity with Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Experience with bug tracking and test management tools (e.g., JIRA, TestRail).
• Bachelor’s degree in Computer Science, Engineering, or related field

We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.

You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.

Key Responsibilities:

1. Cloud Infrastructure Design & Management

· Architect, deploy, and maintain GCP cloud resources via terraform/other automation.

· Implement Google Cloud Storage, Cloud SQL, file store, for data storage and processing needs.

· Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.

· Optimize resource allocation, monitoring, and cost efficiency across GCP environments.

2. Kubernetes & Container Orchestration

· Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).

· Work with Helm charts, Istio, and service meshes for microservices deployments.

· Automate scaling, rolling updates, and zero-downtime deployments.

3. Serverless & Compute Services

· Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.

· Optimize containerized applications running on Cloud Run for cost efficiency and performance.

4. CI/CD & DevOps Automation

· Design, implement, and manage CI/CD pipelines using Azure DevOps.

· Automate infrastructure deployment using Terraform, Bash and Power shell scripting

· Integrate security and compliance checks into the DevOps workflow (DevSecOps).

Required Skills & Qualifications:

✔ Experience: 8+ years in Cloud Engineering, with a focus on GCP.

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.

✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.

The Center Manager is responsible for overseeing the overall operations, staff management, and performance of the center. The role ensures smooth day-to-day functioning, achievement of business targets, high customer satisfaction, and compliance with company policies.

Key Responsibilities:

• Manage daily operations of the center and ensure smooth workflow
• Supervise and guide staff, including admin, telecallers, and support teams
• Monitor performance, targets, and productivity of the center
• Handle customer inquiries, escalations, and issue resolution
• Coordinate with head office for reporting and updates
• Maintain records, reports, and center documentation
• Ensure proper maintenance of infrastructure, equipment, and facilities
• Plan and implement strategies to improve admissions, sales, or service delivery
• Conduct team meetings and provide training or motivation to staff
• Ensure compliance with company policies and quality standards

NOTE

(Preferably Femal)

ONLY COIMBATORE CANDIDATES.

Job Description

We’re looking for a talented and experienced Social Media Manager to join our team. The ideal candidate will be responsible for planning, implementing, and monitoring our company’s social media strategy in order to increase brand awareness, improve marketing efforts, and drive engagement with our target audience. This role requires a deep understanding of social media platforms, excellent communication skills, and a creative mindset.

Roles And Responsibilities

• Create a content calendar to ensure a consistent and engaging online presence.
• Collaborate with the design and content teams to create visually appealing and informative posts.
• Use social media analytics tools to track the performance of content and campaigns.
• Plan and execute social media advertising campaigns, including budget allocation and targeting.
• Monitor and analyze ad performance, making adjustments as needed to maximize ROI.
• Stay informed about emerging social media trends, tools, and platforms.
• Stay up-to-date with industry trends and best practices to continually refine the strategy.
• Maintain Client relations & manage team.
• Execute Paid Ad Campaigns for Social Media Clients.

Skills Required

• Proven work experience as a Social media manager.
• Hands on experience in social media management.
• Solid knowledge of social media platforms, algorithms and paid ads.
• Proficiency in social media management tools and analytics.
• Ability to work independently and as part of a team.
• Job Type: Full-time
• Experience required: 1 to 3 yrs
• 
  

Industry Type: Web Development & Digital Marketing

Department: Social Media Management

Employment Type: Full Time, Permanent

Education

UG: Any Graduate

PG: Any Postgraduate

Background:

· Bachelor’s Degree: In Computer Science, Information Technology, or a related field.

· 5+ years of experience as a NetSuite Administrator/Developer in a relevant industry

· Previous experience and ability to gather business requirements and effectively implement an ERP, CRM, & PSA solutions

· Previous industry/functional experience in Financials, Accounting, Manufacturing, Software, Wholesale Distribution, Services, Retail, Enterprise, General Business

Role - Relationship & Wealth Manager

About Client:

Our client is leading Indian investment services company having wide array of products and services such as distribution of mutual funds & insurance, equity and derivatives, commodity, PMS and financial planning.

Roles and Responsibilities:

- Acquire new clients, generate revenue, and maintain relationships with High-Net-Worth Individuals (HNI) and Ultra High Net Worth Individuals (UHNI), Corporate Treasuries.

- Enhance and build on Existing Bank tie-ups.

- Offer comprehensive wealth management services.

- Enhance the relationship value of existing customers.

- Ensure increased wallet share to prevent devaluation of securities.

- Analyze client portfolios, assess risk appetite, and provide tailored advice on wealth products.

Location: Mumbai, Pune, Hyderabad, Bangalore, Delhi, Chennai, Coimbatore, Kerala, Kolkata, Nashik.

Qualification:

- MBA Finance, CA, CS or with relevant work experience in managing Investment Products. (2 -15 years of experience)

- Proficiency related to wealth products (e.g., Mutual funds, PMS's, AIF's, Structured Products, Direct Equities, Offshore investments, Risk protection management solutions).

- Build and maintain an extensive external network to stay connected with clients.

- Demonstrate a service-oriented attitude, delivering smooth and superior service.

- Ability to analyse client data, market trends, and stay updated on current market conditions.

- Proven track record in sales, particularly in the private banking or wealth management sector.

- Strong interpersonal and communication skills.

- Relevant financial certifications or qualifications (e.g., CFP, CFA) is a plus.

- Knowledge of regulatory compliance in the financial services industry.

- Excellent organizational and time-management skills

Job Title: Lead Bankfast Engineer

We are looking for a Lead Engineer with hands-on experience in implementing Sandstone Technology's BankFast eXperience Platform (BXP). The successful candidate will play a pivotal role in the design, integration, and deployment of BXP, ensuring the platform is optimized to meet our business objectives. This role requires a deep understanding of digital banking platforms, strong technical leadership, and the ability to collaborate across various teams.

Key Responsibilities:

• Lead Implementation Projects: Oversee the full lifecycle of implementing Sandstone Technology's BXP, from requirements gathering to deployment and post-launch support.
• Architect Solutions: Design and develop scalable and secure solutions within the BXP framework, ensuring optimal performance and alignment with business goals.
• Technical Leadership: Lead and mentor a team of engineers, fostering a collaborative and innovative environment that drives successful project outcomes.
• Integration: Seamlessly integrate BXP with existing banking systems and third-party services, ensuring data consistency and secure transactions.
• Customization: Tailor the BXP platform to meet specific business needs, including developing custom components and features.
• Collaboration: Work closely with product managers, UX/UI designers, and other stakeholders to ensure the platform delivers an exceptional user experience.
• Quality Assurance: Implement best practices in coding, testing, and deployment to ensure high-quality deliverables with minimal defects.
• Problem Solving: Troubleshoot and resolve technical issues during and after the implementation, ensuring a smooth user experience.
• Documentation: Create and maintain detailed technical documentation, including system architecture, configurations, and operational procedures.
• Continuous Improvement: Stay informed about the latest developments in Sandstone Technology and other digital banking platforms, and recommend enhancements to keep our solutions cutting-edge.

Qualifications:

• Experience:
• Minimum of 7 years of experience in software engineering, with at least 3 years of experience in implementing Sandstone Technology's BankFast eXperience Platform (BXP).
• Proven track record in leading technical teams and delivering successful digital banking projects.
• Technical Skills:
• Proficiency in modern programming languages and frameworks (e.g., Java, .NET, Angular, React).
• Strong understanding of API development, microservices architecture, and cloud-based deployments (AWS, Azure, or GCP).
• Extensive experience with Sandstone Technology's BXP, including customization and integration capabilities.
• Product Knowledge: In-depth understanding of digital banking solutions, customer onboarding, loan origination, and other financial products within the BXP ecosystem.
• Leadership: Demonstrated ability to lead and inspire engineering teams, fostering a culture of innovation and excellence.
• Agile Methodologies: Experience working in Agile/Scrum environments and leading Agile teams.
• Problem-Solving: Strong analytical skills with the ability to diagnose and resolve complex technical challenges.
• Communication: Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with other digital banking platforms and technologies.
• Certification or formal training in Sandstone Technology products.
• Familiarity with regulatory requirements in the financial services industry, particularly in digital banking.

In this role, you will:

• Troubleshoot Complex / escalated network issues

• Participate in Major Incident Management conference calls and associated bridge-lines

• Work on tickets escalated from Tier 2 Support

• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)

• Work with Advanced technology functions (priority support) / Cisco TAC

• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.

• Mentor / train tier-1 / tier-2

• Open Change controls and emergency break-fix Change Records

• Engage Cisco (NOC and HTTS) Support

• Work on Sniffer/ Infinistream capture

• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances

• Work with vendors / vendor escalations (on complex issues)

• Functionally aligned to the manager and work closely

Desired Qualifications:

Must Have Banking experience

• 6+ years of network support experience in NOC Operations or similar environment.

• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)

• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.

• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN

• Experience on Arista hardware is a plus.

• Excellent Customer Service Skills and communication skills.

• Ansible knowledge is a plus

• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)