Support Engineer

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.

Roles and Responsibilities

1. Online Catalog Management

• Ensure product catalog hygiene across all e-commerce platforms
• Update product listings, descriptions, pricing, and availability
• Conduct regular audits to identify and resolve listing issues or inconsistencies

2. E-Commerce Platform Operations

• Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
• Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
• Resolve technical and operational issues in a timely manner

3. Sales and Performance Optimization

• Drive sales growth through data-backed strategies and promotions
• Plan and execute initiatives to improve product visibility and conversion
• Identify and onboard new e-commerce platforms to expand digital reach
• Analyse sales trends and optimize listings for performance

4. Customer Coordination

• Handle customer queries, complaints, and feedback across platforms
• Work closely with customer support teams to enhance the buying experience
• Implement strategies to improve customer satisfaction and online ratings

5. Logistics and Order Fulfilment

• Coordinate with production, warehousing, and logistics teams
• Track and resolve issues related to delays, returns, and cancellations
• Monitor inventory levels to avoid stock-outs or overstocking

6. Online Reputation Management

• Monitor brand reviews and ratings across e-commerce platforms
• Respond to customer feedback professionally and promptly
• Collaborate with marketing teams to maintain a positive brand image

7. Data Analysis and Reporting

• Analyse sales and platform performance using Excel and related tools
• Prepare weekly and monthly performance reports
• Share actionable insights to optimize campaigns and product placement

8. Cross-Functional Collaboration

• Work closely with marketing, production, warehouse, and logistics teams
• Coordinate with digital media teams on platform-specific promotions
• Stay updated on e-commerce trends and best practices

Desired Candidate Profile

Experience:

• Minimum 1 years of experience in e-commerce operations
• FMCG or D2C background preferred

Platform Expertise:

• Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms

Education:

• Bachelor’s degree (BBA, BMS, or equivalent preferred)

Job Details

Job Title :SAP HCM

Job Location : Hybrid @ Hyderabad/Bengaluru/chennai/pune/kolkata/gurugram/mumbai

Payroll firm : Visionyle Solutions ( www.visioyle.com)

Job Type : C2H

Job Description:

Mandatory Skills:

• SAP HCM Consultant
• SAP Payroll
• Sap Time management

Roles & Responsibilities

SAP Payroll

• Configure and support SAP HCM Payroll processes based on business requirements.
• Manage payroll schemas, rules, wage types, payroll areas, and payroll control records.
• Execute payroll runs and resolve payroll-related issues and discrepancies.
• Configure statutory payroll requirements, deductions, taxes, and benefits.
• Perform payroll validation, reconciliation, and post-payroll activities.
• Support payroll audits and ensure compliance with organizational and statutory regulations.
• Collaborate with HR and Finance teams for payroll processing and reporting.

SAP Time Management

• Configure and maintain work schedules, holiday calendars, absence and attendance types.
• Manage leave management, shift planning, overtime, and time evaluation processes.
• Configure Time Management schemas, rules, quotas, and counting rules.
• Support integration between Time Management and Payroll modules.
• Troubleshoot time evaluation errors and resolve attendance-related issues.
• Ensure accurate time recording and compliance with labor regulations.

SAP HCM

• Gather, analyze, and document business requirements.
• Configure and customize SAP HCM modules as per client requirements.
• Perform system testing, integration testing, and user acceptance testing (UAT).
• Provide production support and resolve functional issues.
• Prepare functional specifications and support technical teams during development.
• Conduct end-user training and create process documentation.
• Participate in SAP implementation, upgrade, rollout, and support projects.

We are looking for a proactive and client-focused Client Servicing Executive – SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.

Key Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
• Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
• Prepare and share SEO performance reports, updates, and insights with clients.
• Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
• Conduct regular follow-ups and schedule review meetings with clients.
• Assist in strategy development by understanding client industries and competitor landscapes.
• Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
• Work with the team to improve processes and enhance client experience.
• Maintain documentation of client communications, project updates, and feedback.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and manage multiple client accounts.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Excellent problem-solving attitude with a customer-centric approach.
• Prior experience working in a digital marketing agency.
• Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
• Ability to analyze SEO reports and give meaningful insights to clients.
• Competitive salary and growth opportunities.
• A collaborative and supportive work environment.
• Opportunity to work with diverse brands and industries.
• Skill development and training in SEO & digital marketing.

Job Purpose

A Plant Operations Manager is responsible for directing, coordinating, and managing the overall plant operations. Assures that the plant's production objectives are achieved at the lowest cost consistent with quality requirements while maintaining compliance.

Roles & Responsibilities

• Provide leadership to all aspects of the manufacturing operations.
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• Facilitate, coach, counsel, and guide the manufacturing work group to ensure they can deliver results.
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• Educate, develop, and motivate a manufacturing work group to achieve required production results.
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• Develop and implement operating policies and procedures to achieve stated goals.
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• Strive for continuous improvement in manufacturing processes to ensure efficiencies and eliminate waste, and implement such plans through people, processes, procedures, and equipment.
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• Exercise direct supervision over R&D department, general supervisors and line supervisors concerning production volume, cost, and quality of production to meet production schedules and delivery dates.
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• Meet financial objectives and goals by forecasting requirements and supporting the annual budget process.
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• Review production costs and product quality and modify production and inventory control programs to maintain and enhance the profitable operation of the plant.
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• Direct and lead all operations to achieve monthly profit results with a focus on operations throughout.

• Hands-on with Spring boot and Java coding. Core Java- Java 8/1.8.
• Experience should be with Springboot, Hibernate & Microservices
• Should be well versed with Microservices, OOPS, MVC Architecture, Web services & API development.
• Should be really strong in concepts and should be able to work independently
• Experience in web services connection

Responsibilities 

- Responsible to translate the design wireframe to WordPress/Opencart/Ecommerce frameworks with the help of Component, Plugins and modules.

- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

- Responsible for handling WordPress and its components / plugins upgrade , customization / creation of web application and portal development independently.

- Should have a strong understanding of Logic and Data Structure.

- Passion for best design and coding practices and a desire to develop new bold ideas.

- Code and modify custom applications using CMS Platforms.

- Responsible for both back - end and front - end development , including Modifying WordPress themes and plugins.

- Strong MySQL database skills.

- Comfortable working with front - end technologies (HTML , CSS , Jquery , JavaScript)

- Experience of CMS like Wordpress , Opencart , Magento.

- The candidate should have a strong understanding of industry trends and content management systems.

- Experience with responsive and adaptive design is strongly preferred.

- Also , an understanding of the entire web development process , including design , development , and deployment is preferred.

- Having experience of WooCommerce Customization , WooCommerce develops / modify add - ons , WooCommerce API , Wordpress / WooCommerce Webhooks , WooCommerce Payment Gateway development and Wordpress API.