Office/Delivery Support Staff

Name of the Position: Office Assistant

• Assist staff with basic office tasks.
• Photocopy, scan, and file documents when required.
• Deliver documents to clients.
• Basic knowledge of Word and Excel.
• Enter data into Excel and Word files.
• Coordinate efficiently with admin and HR teams for daily operational support .
• Prepare Attendance records in the Register.
• Update Computers and laptop stock details in computer.
• Perform other basic tasks assigned by management.
• Maintain office stationery, cleaning equipment stock.
• Visit banks, post offices, or courier offices when required
• Refill drinking water bottles for the Director.
• Prepare and serve tea, coffee, and water for Management and visitors.
• Maintain cleanliness of the pantry area.
• He/She needs to supervise the cleaning staff to clean the office. (Desks, Pantry, Washroom).
• Dust all computers and laptops.
• Ensure cleanliness and maintenance of office premises at all times .
• Accuracy and timeliness in document delivery and administrative assistance .
• Properly handle office assets and equipment .
• Minimal complaints regarding hygiene, punctuality, or service quality .

Qualifications: Minimum HSC

Experience: 1+ yr

Location: Chembur West

Salary: 12000 - 15000/-

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

Responsibilities

Inventory & Stock Management

• Maintain accurate and up-to-date inventory records for:

• Fabrics (raw materials)

• Readymade sarees

• Artwork products

• Bulk stock

• Returns and exchanges

• Track fabric consumption against confirmed orders and production plans

• Record and monitor all stock movements, including inward, outward, damaged, returned, and

exchanged items

• Ensure minimum stock levels are maintained and proactively raise replenishment alerts

• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials

Dispatch & Order Coordination

• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment

• Act as the primary point of coordination between Dispatch and Customer Care teams

• Share real-time updates on dispatch status, shipment tracking, and delivery timelines

• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges

• Ensure all customer-facing information related to orders and inventory is accurate and consistent

Customer Support & Issue Resolution

• Assist the Customer Care team with order status inquiries and dispatch-related concerns

• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch

• Ensure smooth closure of customer issues with proper documentation and follow

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

Job Summary:

Admin and Front Office Executive to be the first point of contact for our organization. The ideal candidate will have excellent communication and organizational skills, ensure smooth front office operations while providing administrative support to various departments.

Key Responsibilities:

• Greeting and assist visitors in a courteous and professional manner.
• Answer direct incoming phone calls.
• Maintain visitor logs and ensure visitor access procedures are followed.
• Handle incoming and outgoing courier services, and deliveries.
• Coordinate with housekeeping, security, and facility teams for smooth office operations.
• Provide administrative support, including filing, document scanning, and record management.
• Recording daily cash expenses and maintaining vendor invoices.
• Management of Stationary, Housekeeping & Pantry inventory.
• Coordinate with internal departments to ensure smooth communication.
• Monitor office maintenance and ensure workplace safety and hygiene standards.
• Maintain confidentiality of company information and visitor records.
• Maintenance of company Assets & Inventory.
• Writing clear, formal, and professional emails for internal and external communication.
• Perform other administrative duties as assigned.
• Coordinating with HR team for employee engagement activities and implementation of office policies.

Responsibilities of the Intern:

• Assist in the day-to-day operations of the firm, ensuring smooth and efficient workflow.
• Support the implementation and refinement of operational processes and procedures.
• Conduct research and analysis on market trends and competitor activities.
• Help in the preparation of reports, presentations, and other operational documents.
• Collaborate with various teams to gather information and ensure project timelines are met.
• Identify areas for operational improvement and propose solutions.
• Maintain accurate records and databases for operational tracking.
• Assist in managing communication channels and stakeholder interactions.
• Contribute to special projects as assigned by the management team.
• Ensure compliance with company policies and industry regulations.

Requirements:

• Currently pursuing or recently completed a degree in Business Administration, Finance, Economics, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Skills and Qualifications:

• Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive approach to identifying and resolving operational challenges.
• Excellent interpersonal skills for effective collaboration and communication with team members and stakeholders.

 Role : Executive Assistant

Location : Pune - Hadapsar

Experience : 0 to 4 years ( Fresher with good communication can apply)

Job Role & Responsibilities :

•      Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.

•      Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.

•      Receiving calls, taking messages, screening & prioritizing calls & mails.

•      Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.

•      Preparing, editing & compiling agendas, minutes, correspondences & presentations.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.

•      Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.

•      Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments. 

•      Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.

•      Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      EA has to work for 09 hours in a day according to the assigned shift.

•      C/off will be availed in case EA has worked on his/her week off for the said week. It should avail within thirty days and it should not be clubbed with weekly off.

•      EA will get only one weekly off once in a week, it may be any one day in a week (Monday to Sunday).

•      Management has reserved all the rights to take decision time to time if required.

About the Role

We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist in day-to-day business operations and process management.
• Support project coordination and ensure tasks are executed on time.
• Help prepare reports, dashboards, and documentation for operational activities.
• Collaborate with different teams (HR, Marketing, Tech, etc.) to ensure smooth workflows.
• Identify process gaps and suggest improvements for efficiency.
• Track and monitor key operational metrics.
• Contribute to internal communication and scheduling.

Requirements

• Interest in business operations, project management, or related fields.
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Office/Google Workspace (Excel/Sheets, Docs, Slides).
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

What You’ll Gain

• Real-world exposure to business operations and cross-team collaboration.
• Practical skills in process management, reporting, and documentation.
• Mentorship and guidance from operations professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

• Manage the Founder’s calendar, meetings, appointments, and follow-ups.
• Coordinate with internal teams, clients, and external stakeholders.
• Handle emails, calls, correspondence, and important communications.
• Prepare reports, presentations, meeting notes, and business documents.
• Track assigned tasks and ensure timely follow-up and completion.
• Conduct basic research and provide required information to the Founder.
• Assist with meetings, travel arrangements, and official activities.
• Maintain strict confidentiality of business and management information.
• Support the Founder with day-to-day coordination and other professional requirements as assigned.