Cutshort logo
MMF Infotech Technologies Private Limited logo
Customer Support Executive (Voice/Non-Voice)
Customer Support Executive (Voice/Non-Voice)
MMF Infotech Technologies Private Limited's logo

Customer Support Executive (Voice/Non-Voice)

Kratika Patidar's profile picture
Posted by Kratika Patidar
0.6 - 3 yrs
₹1L - ₹3L / yr
Indore
Skills
Customer Support
Back office
Voice
Non-voice
US Shifts
  • Assisting and coordinating with operations team
  • supporting administrative staff
  • conducting marketing research
  • documentation and reporting to the operations department
  • preparing reports on competitor product analysis
  • ensuring if everything is working in a perfect manner
  • using technology to keep the company updated behind the curtains
  • Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • Responsible for rendering useful administrative support to other members of the customer care team.
  • Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MMF Infotech Technologies Private Limited

Founded :
2010
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

MMF Infotech is a full service software development company specialized in designing, development, digital marketing and back office services.
Read more

Connect with the team

Profile picture
Kratika Patidar

Company social profiles

blogpinterest

Similar jobs

Remote only
3 - 6 yrs
₹15L - ₹30L / yr
Go-to-market strategy
Product Management
skill iconPython
Artificial Intelligence (AI)
Large Language Models (LLM) tuning

Product Manager – AI Go-to-Market (GTM)

You know that feeling when you see a product not just built, but truly adopted? That’s what this role is about.


We built something that turns the endless scroll of social video into business intelligence. The product is already strong — now it’s time to take it to market, scale adoption, and own how it reaches the world.

This isn’t another PM role. This is where you become the strategist who shapes how AI meets the market.


Who We Are

Our team is small, global, and moves fast. Not startup-fast. Not “we say we’re agile” fast. Actually fast.

We ship meaningful features in days, and now we need someone who can do the same on the market side.

The people here don’t just work with AI — they think in AI. They dream in Python. They know how to build.

What we’re missing is the person who knows how to launch, position, and scale.


What We Need

We need someone who’s lived the GTM life.

Someone who has:

  • Shaped go-to-market strategies across multiple channels.
  • Crafted positioning, messaging, and pricing that drove adoption.
  • Partnered with sales & marketing to accelerate pipeline and conversion.
  • Translated market insights into product direction.

You don’t need to be taught what adoption metrics look like. You don’t need to “grow into” GTM strategy. You already know these things so deeply that you can focus on the only thing that matters: getting AI into the hands of people who can’t live without it.


Who You Are

  • Strong IT/product foundation with a track record in launching AI/tech products.
  • An AI believer who sees how it will reshape industries.
  • Obsessed with channels, adoption, differentiation, and growth loops.
  • Someone who thrives where market execution meets product credibility.


The Reality

The work is beautifully challenging. The pace is intense in the best way. The problems are complex but worth solving. And the team? They care deeply.

If you get your energy from taking innovation to market and building adoption strategies that matter, you’ll probably fall in love with what we do here. If you prefer more structure or slower rhythms, this might not align — and that’s completely valid.


How to Apply

If you’re reading this thinking “finally, somewhere that gets it” — we’d love to see something you’ve launched. Not a resume. Not a cover letter. Show us proof of how you’ve taken a product to market.

We’re excited to see what you’ve built and have a real conversation about whether this could be magic for both of us.


Read more
CorpCare
CorpCare
Agency job
via Pluginlive by Harsha Saggi
Mumbai
2 - 5 yrs
₹8L - ₹12L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
css3
skill iconNextJs (Next.js)
+2 more

Company Description 

CorpCare is India’s first all-in-one corporate funds and assets management platform based in Mumbai. We offer a single window solution for corporates, family offices, and HNIs to formulate and manage treasury management policies. Our portfolio management system provide assistance in conducting reviews with investment committees and the board. 


Role Description 

Role- Frontend Developer (Next JS)

CTC- Upto 12 LPA 


The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.


Responsibilities


  • Designing, developing, and testing UI for mobile and web applications.
  • Build reusable code and libraries for future use.
  • Accurately translate user and business needs into functional frontend code  

Qualifications 

  • Bachelor's degree or equivalent in Computer Science.
  • 2+ years' experience in frontend development. React and Next JS experience is must.
  • Familiarity using Scrum/Agile development methodologies.
  • Experience building object-oriented web applications in JavaScript, HTML5, and CSS3  
Read more
Creating beautiful automation's in software and hardware ind
Creating beautiful automation's in software and hardware ind
Agency job
via Jobdost by Sathish Kumar
Pune
4 - 6 yrs
₹4L - ₹8L / yr
skill iconPython
skill iconDjango
API
skill iconFlask
MySQL
+1 more

Key Responsibility Areas:

  • Develop tools and applications by producing clean, efficient code.
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
  • Perform validation and verification testing and debud code.
  • Work collaboratively with others to achieve goals
  • Experience working in an agile environment

 

Required Skills:

  • Experience in implementing Object-Oriented Python, Django.
  • Good understanding on Django
  • Experienced in interfacing with *third party API’s using REST
  • Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
  • Experience in Version Control with Git and Bitbucket.
  • Experience with JIRA the development progress and tracking deadlines of the project

 

Read more
Entrata
at Entrata
2 candid answers
1 video
Ankita Batham
Posted by Ankita Batham
Remote only
5 - 11 yrs
₹14L - ₹24L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more

If you’re one of the best and brightest, a highly-motivated innovator, and a fast worker, you might be just the person we’re looking for! Entrata’s Operations department is seeking a Full-Stack Software Developer. As part of our Operations team, you will act as a technical advisor, team leader, coder, and evangelist. Our Full-Stack Developer will take ownership of website-related projects and see them across the finish line, and advocate for the latest tools, technologies, and best practices.


Responsibilities will include


  • To be a part of a highly motivated, young, and energetic product development Team
  • You will be handling high traffic website operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
  • Exposure to industry trends and developments
  • Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle
  • Best practices and methodologies to produce desired software on time and with top-notch quality


Minimum Qualifications


  • You have strong debugging, problem-solving, and analytical skills
  • Strong sense of writing quality code
  • Passion for developing highly scalable systems
  • You are quick, resourceful, flexible, and an excellent collaborator
  • Hands-on technical coding, and implementing of product features
  • Peer code review
  • Strong experience in OOPS and MVC frameworks in PHP
  • Database experience on any of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL)
  • Knowledge of software design patterns
  • Basic understanding of front-end technologies (JavaScript/ ReactJS, Ajax, etc.)
  • Experience participating in agile and fast-paced software development methodologies
  • Experience in collaborating in a cross-functional agile team
  • Good verbal and written communication skills
  • Bachelor’s degree in Computer Science or a related field
  • 1 - 4 years of experience with web application development


Read more
Semperfi Solution
at Semperfi Solution
1 recruiter
Ambika Jituri
Posted by Ambika Jituri
Bengaluru (Bangalore)
2 - 6 yrs
₹10L - ₹20L / yr
skill icon.NET
ASP.NET
ASP.NET MVC
Web API
LINQ
+2 more
  • Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/">NET, MVC, Microsoft SQL, NETcore, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)
  • Design complex architecture landscape involving API integrations
  • Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework
  • Strong analytical & problem-solving skills
  • Must have excellent oral & email communication skills
  • Strong analytical and problem-solving skills
  • Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables
Read more
Smarsh
at Smarsh
1 recruiter
Nichell Dsouza
Posted by Nichell Dsouza
Bengaluru (Bangalore)
9 - 15 yrs
₹40L - ₹50L / yr
Reliability engineering
skill iconKubernetes
IT infrastructure

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

 

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

  • Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
  • Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
  • Can break down complex technical solutions into abstractions that the rest of the team and understand
  • Can investigate and solve complex bugs, performance, and scalability issues
  • Collaborates with multiple agile teams to ensure their solutions integrate effectively
  • Track work in ticketing system (JIRA)
  • Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
  • Other duties as assigned.

Desired skills & experience

  • A minimum 10+ years industry experience
  • Masters in CS or equivalent
  • Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
  • Experience operating Cloud Foundry in production environments 
  • Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
  • Experience deploying and/or operating ELK stack 
  • Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
  • Experience working with monitoring and observability tools (We use Datadog and New Relic) 
  • Familiarity with working with PostgreSQL and MongoDB 
  • Background working in a multi-platform environment (Linux, Windows) 
  • Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
  • Familiarity with Agile/Scrum/Kanban methodologies 
  • Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

  • Expert programming skills in relevant languages
  • Exceptional analytical and problem-solving skills
  • Strong communication and collaboration skills
  • Deep understanding of modern software architecture
  • Deep domain knowledge of the industry, platform, and existing processes
  • Fault-tolerant design & maintenance
  • Knowledge and understanding of modern software programming/engineering.
  • Product delivery lifecycle - requirement refinement through ops

 

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

 


Read more
A fast-growing SaaS commerce company permanent WFH
A fast-growing SaaS commerce company permanent WFH
Agency job
via Jobdost by Mamatha A
Remote only
2 - 7 yrs
₹6L - ₹12L / yr
Category Management
Category Manager
MS-Excel
Vendor Acquisition
Cataloguing
+3 more
 looking for a Category Manager to manage a group or category of digital products. The goal is to improve the sales and profitability of businesses to drive sustainable growth.
  • PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category. 
  • Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
  • Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories. 
  • Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category. 
  • Category marketing: Create weekly, monthly, and quarterly calendars  Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
  • Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
  • Working with customers and merchandisers and finding new ways of expanding product categories.
  • Responsible for demand and supply planning both sides of the business and planning marketing and sales strategies for the category growth.
  • Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace team to ensure sufficient visibility to our products and jointly participate in the marketing events conducted on the platform.

Following skills are mandatory:

  1. 2-7 years of experience in global category roles, preferably digital categories.
  2. Hands-on in Sales, Operations, and Category Management.
  3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
  4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
  5. MBA from reputed colleges would be preferred 
  6. Team management experience will be a plus, its cross functional role. 
  7. A strategic thinker along with a growth mindset will be a right fit

What can you look for?‍

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (a vertical in Company

We are‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward‍

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 

Read more
Digirex Technologies
at Digirex Technologies
1 recruiter
AbhishekChowdhury
Posted by AbhishekChowdhury
Remote only
2 - 4 yrs
₹3.5L - ₹3.6L / yr
skill iconReact.js
skill iconNextJs (Next.js)
skill iconHTML/CSS
Temporary full time
Frontend Developer needed urgently for 2 months. The candidate should have a minimum of 2 years of hands-on experience in React, with the Next.Js framework.

This is a contract-based job for 2 months, but we may also offer a full-time job based on the performance. 

About Digirex:

DIGIREX is an IT consulting and software services company delivering complex custom
software solutions on a variety of technology platforms to organizations across industry verticals.
Read more
EMCAST
at EMCAST
1 recruiter
Padma chakravarthy
Posted by Padma chakravarthy
Remote, Off-site
5 - 12 yrs
₹12L - ₹20L / yr
skill iconiOS App Development
skill iconAndroid Development
skill iconJavascript
skill iconPHP
skill iconPython
+4 more

JOB DESCRIPTION :          

  • A full stack Engineer who is well versed in React-Native ad IOS/ANDROID development. 
  • Can Understand and develop REACT NATIVE and knows how to bridge. 
  • Can update React-native version along with the primeware/library update. 
  • Has experience in using react-native, redux, redux thunk. 
  • Has developed programs using React components and knows how to re-use it. 
  • Has an overall understanding on ANDROID/IOS/UI/UX design.
  • Can develop external primeware API like Google firebase. 
  • Can develop media player controller and PDF viewer.
  • Has operated or distributed multi-lingual services and country based services.
  • Can manage and distribute playstore/appstore.  
  • Can maintain and manage the version through GIT.    


EXTRA QUALIFICATIONS :

  • Can develop codes for modules, tests and maintenance. 
  • Has experience distributing through Code-push.     
Read more
ViralMint
at ViralMint
4 recruiters
Krishna Iyer
Posted by Krishna Iyer
Pune
3 - 7 yrs
₹6L - ₹8L / yr
skill iconGoogle Analytics
Google Adwords
Facebook Marketing
ViralMint is a VC backed Social Commerce company based in Pune. We ventured out into the Digital Marketing domain in 2013 with a suite of products focussed to facilitate smooth engagement between the brand and its customers through digital assets. After experiencing phenomenal success with the engagement suite, we decided to go after the grass root level issues looming the digital marketing domain. Our current team of performance marketing gurus work in collaboration to ensure highest possible ROI is delivered over all paid marketing channels. Complementing the effort, our suite of products ensures businesses have improved conversion rates, increased sales and have a viral social reach. We believe in solving real life issues and help businesses understand the true potential of digital marketing and harness it to achieve hyper growth. We have been working with 1000+ customers including the likes of Shoppers Stop, Shopclues, Snapdeal and One Stop to name a few and have been able to demonstrate a clear return-on- investment with increased revenues, improved conversion, growth in social presence and significant increase in word-of-mouth virality.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos