
Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

About MMF Infotech Technologies Private Limited
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Dotnet Developer:
Experience - 8 - 10 yrs
Immediate joiners
Location : Hyderabad (Hybrid)
Required Skills:
l Web application engineering using ASP .Net MVC, entity framework, WCF, . NET Core
l Should have worked on API creation and should be a hands-on full stack developer using JQUERY, etc
l MS SQL knowledge is mandatory
l Should have experience in client communication
l Should have experience in owning a product and good communication skills.
l Should have experience in using tools like JIRA, GIT etc.

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job Description:
Designation: Store Sales & Customer Support - Executive (Female)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills:
- English communication skills - Oral, Telephonic and Written.
- Pleasant and sweet temperament.
- Systematic follow ups with customers.
- 0-2 Years of experienced candidates can apply.
- Retail experience is an added advantage.
Location: Chennai
Website: www.avishya.com
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Location Preferences
- Candidates located in Kerala are preferred.
Skills and Qualifications
-
Strong proficiency with JavaScript, React, and Redux
-
Knowledge of Node.js and frameworks available for it(particularly Express,Loopback)
-
Understanding the nature of asynchronous programming and its quirks and workarounds
-
Good understanding of server-side templating languages
-
Good understanding of server-side CSS preprocessors
-
Basic understanding of front-end technologies, such as HTML5, and CSS3
-
User authentication and authorization between multiple systems, servers, and environments
-
Integration of multiple data sources and databases into one system
-
Understanding Cloud based application deployment.
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Understanding fundamental design principles behind a scalable application
-
Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
-
Creating database schemas that represent and support business processes
-
Implementing automated testing platforms and unit tests
-
Proficient understanding of code versioning tools, such as Git
Responsibilities-
- Participating in design discussions, documentation, and development with the team as needed.
- Working closely with the product manager for deliverables and milestones identification.
- Reporting to technical lead/manager on daily activities planned, expected deliverables, and reports as defined for the project.
- Participating in requirement gatherings as required.
Requirements-
- At least 3 years of proven experience of working as a software developer, out of which at least 2 years must be spent in a solid back end role
- Be able to write clean, maintainable code which others can work on
- Familiarity with RDBMS (MySQL, PostgreSQL) and NoSQL (MongoDB) databases, web servers (e.g. Apache) and UI/UX design
- Experience in taking a problem to a product solution (module/product) from scratch - a proven record of shipping on time and budget
- You've worked with startups before and understand the fast-paced, dynamic nature of work
- People with high attention to detail, flexible and focused on solutions, organized and self-sufficient, prioritize learning and growth and will enjoy working with a team usually tend to excel in this role
Job Description:
1.Design mobile application interface design, navigation, and presentation along with developing
custom controls as required by the application.
2. Understand product development road map and execute rapidly to build mobile applications with
high quality.
3. Utilize native APIs to enable maps, in-app SMS and email features
4. Develop applications that controls handset resources
5. Able to lead and mentor team members
6. Troubleshoot to solve customer problems with help of Catalytic/firebase among other tools.
7. Deployment / Release understanding
8. Unit Testing
9. Good to have exposure to Kotlin, flutter, react native
10. Implement Deep Links and Notification Libraries
11. Understanding of battery/ram/network and other system resource saving strategies
Role: Angular JS Developer
Exp: 3+ Years
Notice Period Duration - 30 days and under / Serving Notice Period
Job description:-
- Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.
Roles and Responsibilities
● Creating and maintaining database standards and policies
● Supporting database design, creation, and testing activities
● Managing the database availability and performance, including incident and problem
management
● Administering database objects to achieve optimum utilization
● Defining and implementing event triggers that will alert on potential database
performance or integrity issues
● Performing database housekeeping, such as tuning, indexing, etc.
● Monitoring usage, transaction volumes, response times, concurrency levels, etc.
● Identifying reporting, and managing database security issues, audit trails, and forensics
● Designing database backup, archiving, and storage strategy
Prerequisites
● Should have 2-4 years of experience
● Have an IT, computer science, or engineering educational background
● Understand coding and service management (to some degree)
● Should have worked on MySQL, Oracle, MongoDB with large size of DBs 1TB+
● Experience with replication configuration
An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.
We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.
Key tasks and responsibilities:
- Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
- Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
- Setting, communicating and maintaining timelines and priorities on every project
- Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
- Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
- Communicating, maintaining and developing client and supplier relationships
- Perform general duties to support event planners, project managers and the Global Event team
- Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
- Montoring calendars and booking in meetings and calls for the management team
- Competitor research, analysis and reporting
·
Candidate requirements:
- Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
- Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
- Fluent in written and spoken English
- Ability to work under pressure and meet demanding deadlines
- Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
- Ability to multitask, prioritise and be flexible is essential
- Works well as part of fast-paced team, prioritising effectively and managing workload
- Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
- Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
- Excellent organisational, analytical and administrative skills, meticulous attention to detail
- Flexible in approach and able to amend hours as required to suit business needs
- Adept at general administrative tasks like budgeting, data entry, and word processing
Designation Business Analyst
Work Location Mumbai
Reports to Team Leader
About You:
- A Graduate or Post Graduate in Engineering/ Computer science or holding any diploma in computer science/IT.
- A self-starter/team player who is excited to work in a fast-paced environment with an ability to multi-task and work independently with minimal supervision.
- Should have 2+ years of Business Analysisexperience preferably on a product-based company.
- Must have exposure on working with industry trends and MVC architecture.
- Must possess excellent communication skills in English.
About the JOB
- Involved in the design or modification of business systems or IT systemsTo Collaborate with engineering leads and senior architects to create and design various applications for the company.
- Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gathers, documents, and analyzes business needs and requirements.
- Developing technical solutions to business problems, or to advance a company'ssales efforts, begins with defining, analyzing and documenting requirements.







