Customer Support Executive (Voice/Non-Voice)

• Overall, 4-5 years of experience
• At least 3 years of HTML/CSS development experience is required
• Must have solid working experience on HTML5, CSS3, XML
• Should be an expert on XPath/Regex expressions for complex website navigations
• Working knowledge on core JavaScript
• Experience of mentoring the junior team members will be desirable
• Must have good communication skills

Job description:

Job Title: Sales Development Representative/ Business Development Executive

Location: Bangalore, Karnataka, India (Onsite)

Experience: 1-2 years (SAAS, B2B, IT Sales preferred)

Salary: INR 3-4 LPA + Variable (Based on performance)

Notice Period: Immediate joiners or up to 15 days

Mandatory Skill: Outbound Sales

ABOUT ORAI ROBOTICS:

Orai Robotics is a conversational AI platform dedicated to empowering medium and large enterprises with cutting-edge solutions. From obtaining a verified ‘Green Badge’ WhatsApp Business API to deploying AI chatbots across various channels like messaging, social media, and websites, Orai is revolutionizing customer engagement.

Job Summary:

We are seeking a highly motivated Outbound Sales Representative with 1-2 years of experience in driving B2B sales, preferably within SaaS, IT Sales, or AI-driven industries. The ideal candidate will have a proven ability to independently generate and nurture leads, build strong client relationships, and close deals in a fast-paced and dynamic environment. This role requires exceptional communication skills, target-oriented focus, and a self-driven approach to outbound sales. The candidate should possess expertise in leveraging CRM tools, managing a sales pipeline, and developing effective sales pitches tailored to client needs.

REQUIREMENTS:

• Experience: 1-2 years in outbound sales (B2B, SaaS, or IT Sales preferred).
• Strong ability to independently generate leads through various platforms and tools.
• Proven track record in nurturing leads and closing deals.
• Bachelor’s degree in business, Marketing, or a related field.
• Exceptional communication and interpersonal skills.
• Target-driven with excellent negotiation and problem-solving abilities.
• Familiarity with CRM tools and outbound sales strategies.
• Knowledge of AI, Machine Learning, or emerging technologies is a plus.
• Open to working onsite in Bangalore.

KEY RESPONSIBILITIES:

Outbound Lead Generation & Prospecting:

• Identify and qualify high-potential leads through cold calling, email outreach, and networking.
• Leverage online platforms and tools to build and maintain a robust lead pipeline.
• Develop creative and personalized outreach strategies to engage prospects.

Client Engagement & Relationship Building:

• Initiate contact with prospective clients to understand their needs and present tailored solutions.
• Build long-term relationships with clients through consistent follow-ups and support.
• Conduct product demonstrations to showcase the value of Orai's AI solutions.

Sales Pitching & Deal Closure:

• Develop persuasive sales pitches and proposals for outbound prospects.
• Address objections and negotiate contracts, pricing, and terms to secure deals.
• Drive the sales process from initial outreach to closing the deal.

Pipeline Management & Target Achievement:

• Maintain an organized and up-to-date sales pipeline, ensuring consistent progress toward targets.

· Consistently achieve or exceed monthly sales quotas and KPIs.

· Strong skills in addressing objections, negotiating contracts, and finalizing deals.

Market Research & Sales Insights:

• Stay informed on industry trends, competitor strategies, and market conditions.
• Use insights to refine outbound sales strategies and identify new opportunities.

· Understanding of AI, Machine Learning, SaaS, or emerging technologies.

· Hands-on experience with CRM tools for managing and analyzing sales activities.

Reporting & Analytics:

• Keep accurate records of all sales activities and interactions in the CRM.
• Prepare and share regular sales performance reports with the team.

Work Environment:

At Orai Robotics, we cultivate a dynamic and innovative work environment that empowers our team to excel in outbound sales and thrive in a collaborative atmosphere. As an Outbound Sales Representative, you will work closely with a supportive team of professionals, leveraging cutting-edge AI and conversational technologies to drive business growth. Our culture emphasizes inclusivity, professional development, and recognition of achievements, ensuring a balance between individual growth and collective success. Equipped with modern tools and technologies, making it an ideal setting for ambitious individuals passionate about sales and technology.

If you're passionate about sales, thrive in a fast-paced and innovative workplace, and are eager to make an impact, Orai Robotics is the perfect place to grow your career!

• 5+ years of relevant experience as an individual contributor working on the frontend technologies
• Strong technical foundation and experience building user interfaces for complex applications.
• Deep proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js core principles and experience with latest React concepts like hooks, context APIs
• Experience with popular state management libraries like Redux, Flux
• Familiarity with newer specifications of ECMAScript and knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end build tools such as Babel, Webpack, NPM, etc.
• Familiarity with Git
• Hands on experience with markup languages
• Background contributing best-practices and architectural leadership to front end applications
• Demonstrable understanding, and experience in dismantling large, abstract problems into smaller, workable tasks.
• Strong interpersonal skills with the ability to effectively collaborate cross functionally with designers, product managers and other engineers.

Responsibility:

• Implement accounting systems and processes.
• Reconcile income statements.
• Prepare monthly financial reports.
• Analysing the company’s financial systems and procedures.
• Conducting internal and external audits.
• Control the master data of the general register.
• Review and release online banking payments.
• Ensure compliance with state revenue service.
• Provide ongoing accounting and reporting support.
• Manage the full financial process.
• Preparing budgets, annual reports and strategies.
• Preparing and forecasting budget reports.
•  Providing assistance with tax planning.
•  

Role Requirement:

• Bachelor's degree in accounting.
• Certificated Public Accountant or accredited to a reputed institution
• Fully compliant as a tax practitioner.
• Filing of corporate tax returns.
• Experience in providing financial advice.

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium