Customer Support Executive (Voice/Non-Voice)

• Design, build, and maintain efficient, reusable, and reliable Flutter code to develop feature-rich, high-performance mobile applications for Android and iOS platforms.

Collaborate with designers to implement visually stunning and responsive user interfaces, ensuring an excellent user experience across various devices and screen sizes.

• Integrate mobile applications with backend APIs and services to facilitate seamless data exchange and ensure smooth app functionality.

• Identify and resolve bugs, performance issues, and other problems that may arise during the development process or in the live applications.

• Continuously optimize application performance and enhance the user experience by employing efficient algorithms and techniques.

• Stay up-to-date with the latest trends, tools, and technologies related to mobile development, particularly within the Flutter ecosystem, and apply them to improve development processes and outcomes.

Requirements

• Minimum 4 years of professional experience in mobile app development, with a focus on Flutter.

• Proven expertise in developing robust and complex mobile applications using the Flutter framework.

• Solid understanding of mobile app development concepts, including UI/UX design, offline storage, threading, and performance optimization.

• Strong proficiency in Dart programming language, along with a good understanding of object-oriented programming (OOP) principles.

• Familiarity with RESTful APIs and experience in integrating mobile applications with backend services.

• Strong communication skills to collaborate effectively with team members and clients.

Key Responsibilities:

·      Solution Design: Collaborate with clients to understand their business requirements and design comprehensive Informatica MDM solutions tailored to their needs.

·      Implementation: Lead the implementation of Informatica MDM solutions, including configuration, customization, and integration with existing systems.

·      Data Modelling: Design and implement data models to support MDM initiatives, ensuring data integrity, accuracy, and consistency across systems.

·      Data Quality Management: Implement Informatica Data Quality (IDQ) processes and workflows to improve data quality and ensure compliance with organizational standards.

·      Integration: Integrate Informatica MDM solutions with other enterprise systems, such as CRM, ERP, and BI platforms, to facilitate seamless data exchange and interoperability.

·      Customization: Develop custom components, workflows, and extensions to extend the functionality of Informatica MDM and meet specific business requirements.

·      Data Governance: Establish data governance policies, standards, and best practices to govern the use, management, and quality of master data within the organization.

·      Documentation: Prepare comprehensive documentation, including solution designs, technical specifications, user guides, and training materials, to support the implementation and maintenance of Informatica MDM solutions.

·      Testing and Quality Assurance: Conduct thorough testing and quality assurance activities to ensure the reliability, scalability, and performance of Informatica MDM solutions.

·      Training and Support: Provide training and support to end-users, administrators, and stakeholders to ensure successful adoption and utilization of Informatica MDM solutions.

What you’ll bring

• Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
• Minimum of 4 years of experience in implementing and configuring Informatica MDM solutions.
• Proficiency in Informatica MDM Hub, Informatica Data Director, Informatica Data Quality (IDQ), and related Informatica tools and technologies.
• Strong understanding of data modelling principles, data integration concepts, and master data management best practices.
• Hands-on experience with data profiling, cleansing, and transformation using Informatica IDQ.
• Experience with data governance frameworks, data stewardship workflows, and data quality metrics.
• Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proven ability to work independently, manage multiple priorities, and deliver high-quality results within tight deadlines.
• Informatica certification(s) in MDM and/or IDQ is a plus.

While the role will vary depending on the company and the industry, you might expect your tasks to include:

·      Identifying opportunities in target markets for your organization’s products and services

·      Generating leads through cold calling prospective clients or networking at trade shows

·      Developing and nurturing relationships with key customer accounts

·      Keeping up with the latest industry developments, including market positioning of corporate competitors

·      Assessing client needs and the company’s ability to meet those needs

·      Following up with new leads and referrals generated from the sales team

·      Preparing status reports on goals

·      Using customer relationship management (CRM) software, such as Salesforce, to manage interactions

• Software Engineering
  • Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal guidance for a market leader in the logistics industry
  • Partner with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
  • Research new technologies and tools that enable building the next generation of our services
  • Provide technology leadership to the team and foster engineering excellence
• Product Delivery
  • Partner with product managers to define and execute on the feature roadmap
  • Translate business requirements into scalable and extensible design
  • Coordinate with various cross functional teams on planning and execution
  • Maintaining automated build / test / deployment environments

• Software Engineering
  • Deep knowledge of one of the programming language they have experience in
  • Proficient in OOP and Design Patterns, experience with functional programming would be a plus
  • Data modelling experience in Relational Databases
  • Ability to design and implement low latency RESTful services
• Product Delivery
  • Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
  • Well versed in working with agile methodologies which includes phases such as design, development, code review, testing and release management
  • Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source code management tools
• Product Maintenance
  • Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks etc
  • Continuously refactor applications to ensure high quality design

Company Profile:

Livello India Private Limited is a start up company with its parent company based in Germany in the city of Dusseldorf. We started in the year 2016 with a vision to create revolution in the domain of retail technology to automate and simplify the shopping experience of our customers. We have started our R&D division in India with a vision to strengthen and expand our R&D team to come up with the products that will make the shopping experience of our customers fast and hassle free. Our expertise consists of fullstack, IoT,cloud, data science, computer vision, embedded systems, test automation, electronics and mechanical engineering.

For more information, please visit our website https://www.livello.com/technologies?lang=en

Tasks:

· You will take part in the design of the architecture and the development of modern software-based applications in the back-end (Node.JS &TypeScript)

· You support the technological conception, programming and implementation of new features

· You help manage IoT-to-Cloud services, Microservices and GCP

· Experience of working with MongoDB

Mandatory Requirements:

· Bachelor or Master student in an IT-related field of study

· 3-4 Years of Experience in Backend along with Software Deployment

· Ability to holistically conceive applications in multiple technologies in the backend

· Experience with Node.JS, TypeScript and Mongo DB.

· Hands on exposure to cloud infrastructure (GCP/AWS/Azure)

Nice to Have:

· Experience with GraphQL, Nest.JS, Docker and Kubernetes

· Understanding of IoT device management and message brokers like AMQP or MQTT

· Good to have DevOps experience

· Exposure to Agile Scrum Framework

Benefits:

· A responsible position in a fast-growing and highly innovative start-up

· An agile and diverse team with colleagues from all over the world

· English speaking open work environment, with flat hierarchies and short decision-making paths

· Advanced technology stack leveraging cutting-edge IoT hardware and software

· Creative freedom for own ideas, projects and personal development

· Team building, learning and start-up events

· Opportunity for diversifying your technical learning.

• 4+ years of software development experience
• Essential skills: PHP, MySQL, HTML, CSS, JavaScript, AJAX
• Code Ignitor and Laravel development experience a big plus
• Advanced knowledge of SQL is important
• Should be able to analyze requirement and design robust system
• Good oral and written communication skills
• Ability to work in a team-oriented and collaborative environment
• BS/MS degree in Computer Science, Engineering or a related subject

100ms is building a Platform-as-a-Service for developers integrating video-conferencing experiences into their apps. Our SDKs enable developers to add gold standard audio-video quality conferencing with much faster shipping times.

We are a team uniquely placed to work on this problem. We have built world-record scale live video infrastructure powering billions of live video minutes in a day. We are a remote-first global team with engineers who've built video teams at Facebook and Hotstar.

As part of the infrastructure team, you will be mainly responsible for looking after the cloud infrastructure.

You Will Be:

• Building and setting up new development tools and infrastructure
• Understanding the needs of stakeholders and conveying this to developers
• Driving centralized solutions like logging, rate limiting, service discovery
• Working on ways to automate and improve development and release processes
• Ensuring that systems are safe and secure against cybersecurity threats

 You Have:

• Bachelor's degree or equivalent practical experience
• 4 years of professional software development experience, or 2 years with an advanced degree
• Expertise in managing large scale Cloud infrastructure, preferable AWS and Kubernetes
• Experience in developing applications using programming languages like Python, Golang and Ruby
• Hands on experience with prometheus, grafana, fluentd, splunk etc.

Good To Have:

• Knowledge of Terraform, Chef, Helm etc., 
• Ability to take on complex and ambiguous problems
• Strong inclination to keep up-to-date with latest trends, learn new concepts, or contribute to open-source projects and would be eager to talk about ideas in internal or external forum

You Will Gain:

• You'll be part of a small team at a fast-growing engineering-first startup
• You'll work with engineers across the globe with experience at Facebook and Hotstar
• You can grow as an individual contributor or as a team leader - freedom to set your own goals
• You'll work on problems at the cutting-edge of real-time video communication technology at massive scale