
Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

About MMF Infotech Technologies Private Limited
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- Stakeholder management, client and talent management
- Using Job portals like Naukri, CutShort, Angel List, Linkedin Recruiter, Hyrst, Instahyre, etc for recruitment.
- Preferred candidate:- BE / Btech / BCA / MCA / Mtech / MS or someone from a technical background
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Location: Bangalore
Job Title: Video Editor
Company Overview:
SriStar Group is a dynamic conglomerate with a diverse portfolio spanning the Gold Industry, Media & Entertainment, Hospitality, Real Estate, and more. Our company prides itself on fostering creativity, innovation, and excellence across all sectors. Joining SriStar means embarking on a journey filled with excitement, growth opportunities, and the chance to make a meaningful impact in multiple industries.
Position Overview:
We are seeking a talented Video Editor to join our Media & Entertainment division. The ideal candidate will be passionate about storytelling and possess strong technical skills in video editing. This role offers the opportunity to work on a variety of projects across different sectors, providing exposure to diverse content creation opportunities.
Responsibilities:
- Edit raw video footage into engaging and compelling content for various platforms, including social media, websites, and promotional materials.
- Collaborate with content creators, producers, and directors to understand project requirements and vision.
- Utilize industry-standard software and tools to enhance video quality, including editing for pacing, sound, color correction, and visual effects.
- Ensure consistency in brand messaging and style across all video content.
- Stay updated on industry trends and best practices in video editing techniques and software.
- Manage and organize video assets, maintaining an efficient workflow throughout the editing process.
- Meet project deadlines and deliver high-quality videos that meet or exceed client expectations.
- Adapt quickly to feedback and make necessary revisions to video edits as required.
Skills and Qualifications:
- Proven experience as a Video Editor, with a strong portfolio showcasing editing skills and creative storytelling abilities.
- Proficiency in video editing software such as Adobe Premiere Pro or similar programs.
- Strong understanding of video production processes, including shooting, editing, and post-production techniques.
- Excellent attention to detail and ability to maintain high-quality standards in editing and final output.
- Creative mindset with the ability to bring ideas to life through visual storytelling.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.
- Experience with motion graphics, animation, or visual effects is a plus.
Additional Information:
- This is a full-time, in-office position located at Malleshwaram Bangalore.
- Shortlisted candidates will be contacted for further assessment, including a portfolio review and interview.
- SriStar Group is committed to creating an inclusive and diverse workplace and is proud to be an equal opportunity employer.
Application Instructions:
To apply, please submit your resume and a link to your portfolio demonstrating your video editing work. Additionally, include a cover letter highlighting your relevant experience and why you are the perfect fit for this role at SriStar Group. We look forward to reviewing your application!
JOB DESCRIPTION:
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Desired Candidate Profile :
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
- Managed IT Services
- Dedicated Web Servers Hosting
- Cloud Solutions
- Email Solutions
- Enterprise Services
- Round the clock Technical Support
https://www.i2k2.com/">https://www.i2k2.com/
Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Please find the job details below
Experience: 7.5-10 years
Must Have: Microservices architecture (MSA)- General Experience
REQUIREMENTS:
- Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
- understanding of different components such as web server, storages, integrations
- should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
- Good knowledge of functional and Object-Oriented Programming
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
- Familiarity with Azure pipeline
- Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Role Description:
As a Lead Backend Engineer , you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radiusagent. Experience as a Tech Lead, managing tasks with back-end engineers while coding themselves will be a bonus point for the ideal candidate.
Responsibilities will include-
- You will contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing, and operations.
- You will build cutting-edge scalable systems by writing simple and efficient code.
- You will push your design and architecture limits for new product development.
- You will ensure compliance with the build/release and configuration management process.
Skills needed:
- be able to design and build modules from ground up
- proficient in any one programming language out of php/golang/node/python/javascript/java/ruby and ability to pick up others
- experience with mysql/postgres/mongodb/couchdb
- experience with redis/memcached
- experience with rabbitmq / kafka
- experience in having written cron jobs, troubleshooting downtime
- ability to work with ambiguous requirements
- good understanding of OS concepts
Nice to haves:
- experience with managing VMs' on aws/gcp/digitalocean
- experience with docker/kubernetes
- experience elasticsearch or lucene



About us:-
Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.
Job Description for the position of “Email Deliverability Specialist”
We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.
Responsibilities
- Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
- Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
- Expert knowledge of “best practices” for sending bulk email and list management
- A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
- Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
- Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
- Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
- Keep current on the latest trends in email technology.
- Provide guidance on scaling our email capability with additional hardware or software capabilities
- Maintain the performance and health of the email channel with regard to deliverability and segmentation
Requirements
- 1+ years of experience in email services/delivery role
- Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
- Comfortable with source version control software (Git)
- Proficiency in email production, delivery platforms, troubleshooting
- Proficient in Microsoft Office
- Knowledge of CAN-SPAM/anti-spam laws
- Strong attention to detail and a creative thinker with an eye for design
- Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
- Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
- Proven record of Integrity with following through on commitments
- Quick study of new material and products
- High level of enthusiasm
- Proven problem solver that takes initiative
- Result oriented with a strong work ethic
- Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.
Please feel free to contact me if you need anything.





