Customer Support Executive (Voice/Non-Voice)

Summary/Objective:

We are looking for a dynamic and results-driven Marketing Executive with excellent communication skills to handle US calling. The ideal candidate should have at least one year of experience in marketing or a related field and be able to effectively engage with international clients.

Responsibilities/Duties:

• Handle outbound and inbound calls for marketing and client engagement in the US market.
• Develop and maintain strong relationships with potential and existing clients.
• Conduct market research to identify new business opportunities.
• Promote company products and services effectively to generate leads.
• Maintain accurate records of customer interactions and follow up as required.
• Collaborate with the sales and marketing teams to execute campaigns.
• Achieve set targets for calls, conversions, and client engagement.
• Provide regular reports on marketing activities and campaign performance.

Qualifications/Requirements:

Education:

• Must have completed graduation in any discipline.

Experience:

• Minimum 1 year of experience in marketing, sales, or customer engagement.

Skills:

• Excellent verbal and written communication skills in English.
• Strong interpersonal and negotiation skills.
• Ability to handle US clients professionally.
• Proficiency in MS Office and CRM tools is a plus.
• Self-motivated and target-oriented approach.

Job brief

We are looking for a qualified Mobile developer to join our Engineering team. You will be working with our engineers to develop and maintain high-quality mobile applications.

If you’re passionate about mobile platforms and translating code into user-friendly apps, we would like to meet you. As a Mobile developer, you’ll collaborate with internal teams to develop functional mobile applications, while working in a fast-paced environment.

Ultimately, you should be able to design and build the next generation of our mobile applications.

Responsibilities

• Support the entire application lifecycle (concept, design, test, release, and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with the Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications, and protocols
• Stay up-to-date with new technology trends

Requirements and skills

• Proven work experience as a Mobile developer
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

Job Title: Project Manager 

Location: Delhi NCR

Job Description

As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for

everything involving a project’s organization and timeline. One should be able to develop detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.Project managers should have a background in IT skills, management, budgeting and analysis.

You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring Technical Feasibility.

• Ensure resource availability and allocation.

• Develop a detailed project plan to track progress.

• Use appropriate verification techniques to manage changes in project scope, schedule and costs.

• Measure project performance using appropriate systems, tools and techniques.

• Report and escalate to management as needed.

• Manage the relationship with the client and all stakeholders.

• Perform risk management to minimize project risks.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

Requirements and skills:

• Great educational background, preferably in the field of IT.

• Proven working experience as a project administrator in the information technology sector.

• Solid technical background, with understanding or hands-on experience in software

development and web technologies.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Strong working knowledge of Microsoft Office

• PMP / PRINCE II certification is a plus

• We are looking to add a Software Engineer to contribute to the development, upgradation and management of our back end services for our website / PWA / app / chatbot / internal tools.
• You will be part of a lean team with a very steep learning / growth opportunity while working on and exploring some of the cutting edge technologies
• This is a full-time role in Mumbai with flexible working hours (including WFH)
• You will be working closely with the founder and be involved in strategic decisions such as back end architecture, tech stack selection, hiring, etc.
• We have multiple products in the pipeline and we need a strong team player who can contribute shoulder-to-shoulder with the existing team in the software development process.
• CTC offered: upto Rs. 22 Lakhs

• Must have qualities: logical & independent thinker; problem solver; result oriented; takes ownership; ability to work indepenently with end-to-end output delivery; ability to structure the code (to avoid rework in future)
• Experience in writing production quality code in NodeJS, Python, Java, or Ruby on Rails
• Hands on experience in design web application using ExpressJS, Koa, Django
• Experience in designing and developing REST API. Familiarity with GraphQL is a plus.
• Proficient in dealing with SQL and NoSQL databases like MySQL, PostgreSQL MongoDB, Elasticsearch.
• Experience with in-memory databases like Redis or MemCache; webserver like Apache, Nginx.
• Experience in stress testing and unit testing and familiarity with testing platforms is a plus
• Proven experience in implementing user authentication and authorization in distributed systems.
• Capability to integrate multiple data sources and databases into one system.
• Experience in designing and developing scalable system.
• Working experience with one of the cloud services like GCP, AWS , Digital Ocean, Azure, etc.
• Knowledge of low-code / no-code tools to expedite production is a plus
• Engineering degree; Computer Science preferably + minimum 2 years of work experience as a Back End Engineer (NOTE: Please do not apply if you do not meet this criteria)
• Clear communication, strong inter-personal skills

• Experience of a lifetime by disrupting the antiquated tech of Real Estate
• Steep learning curve with opportunity to
• Opportunity to generate immense wealth for yourselves from the equity allocation
• A good cash salary
• Standard perks (health insurance, medical benefits etc.)

1. CV screening
2. Coding Test
3. Technical Interview

• Perform data entry and research in various systems and tracking tools. 
• Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems. 
• Assess and resolve non-standard and standard issues or problems. 
• Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.