Back Office Executive

Job Title: Scrum / Project Manager – IoT Network Platform (RF Mesh)

Department: Product / Engineering

Location: [Bangalore / Onsite]

Job Summary:

We are looking for a highly organized and proactive Scrum / Project Manager to lead the development and deployment of our large-scale IoT network platform based on RF Mesh technology.

This role involves managing cross-functional teams, driving agile practices, coordinating development sprints, and ensuring on-time delivery of high-quality IoT solutions. The Scrum/Project Manager will act as a bridge between engineering, product, QA, and field teams, ensuring seamless execution of projects from concept to large-scale deployment.

Key Responsibilities:

1. Agile / Scrum Management

• Lead Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Manage product backlog in coordination with Product Owners and prioritize features based on business value and technical feasibility.
• Facilitate cross-functional team collaboration between firmware, hardware, cloud, and QA teams.
• Ensure adherence to agile processes, identify bottlenecks, and implement improvements.

2. Project Planning & Execution

• Define project scope, timelines, milestones, and deliverables for IoT network platform development and deployment.
• Track progress, risks, and dependencies, ensuring timely mitigation of issues.
• Coordinate with field deployment teams to integrate real-world feedback into development cycles.
• Maintain project documentation, status reports, and dashboards for stakeholders.

3. Stakeholder Communication

• Act as the primary point of contact for internal and external stakeholders, providing regular updates on project status.
• Communicate technical and operational progress to business and leadership teams.
• Ensure alignment between product vision, engineering execution, and field deployment requirements.

4. Risk & Quality Management

• Identify, monitor, and manage project risks and dependencies.
• Work with QA and System Test teams to ensure quality standards, validation, and compliance.
• Support issue resolution during pilot deployments and large-scale rollouts.

5. Process Improvement & Reporting

• Introduce best practices for agile project management, reporting, and team collaboration.
• Maintain project KPIs, monitor resource utilization, and optimize delivery processes.
• Support post-deployment analysis and continuous improvement initiatives.

Qualifications & Skills:

• Bachelor’s / Master’s degree in Electronics, Computer Science, Communication, or related field.
• 5–10 years of experience in project or program management, with at least 2 years in Agile/Scrum environments.
• Experience managing large-scale IoT, wireless, or embedded system projects is highly desirable.
• Strong understanding of RF Mesh networks, IoT architecture, and cloud integration.
• Proficiency with project management tools (Jira, Confluence, MS Project, or similar).
• Excellent communication, organizational, and leadership skills.
• Ability to manage cross-functional teams across hardware, firmware, cloud, QA, and field operations.

Preferred Attributes:

• Certified Scrum Master (CSM) / PMP / PMI-ACP.
• Exposure to Smart Metering, Smart City, or Industrial IoT deployments.
• Understanding of network testing, validation, and large-scale field deployment challenges.
• Hands-on experience with data dashboards, KPIs, and Agile reporting metrics.

Why Join Us:

• Lead projects for a nation-scale IoT network platform connecting millions of devices.
• Work closely with RF, hardware, firmware, cloud, and QA teams.
• Opportunity to shape agile processes, project execution, and product delivery for next-generation IoT solutions.
• Be part of a fast-paced, innovation-driven startup environment with tangible real-world impact.

About the Company

EaseMyTrip is one of India’s leading online travel platforms, offering a wide range of travel services including flights, hotels, and holiday packages. We are driven by innovation, technology, and customer-centric solutions.

Location- Gurugram

Job Summary

We are looking for a passionate Full Stack Developer who is proficient in both front-end and back-end development. The ideal candidate will be responsible for building scalable web applications, improving performance, and collaborating with cross-functional teams to deliver seamless user experiences.

Key Responsibilities

• Develop and maintain scalable web applications from front-end to back-end
• Design responsive and user-friendly UI using modern frameworks
• Build robust APIs and integrate third-party services
• Optimize applications for maximum speed and scalability
• Collaborate with product managers, designers, and other developers
• Troubleshoot, debug, and upgrade existing systems
• Ensure code quality, security, and best practices
• 
  

Required Skills & Technologies

• Frontend: HTML, CSS, JavaScript, React.js / Angular / Vue.js
• Backend: Node.js / Java / Python
• Database: MySQL / PostgreSQL / MongoDB
• Version Control: Git
• Experience with RESTful APIs and microservices architecture
• Familiarity with cloud platforms like AWS / Azure (preferred)

Role Overview

This is a 20% technical, 80% non-technical role designed for individuals who can blend technical know-how with strong operational and communication skills. You’ll be the bridge between our product and the client’s operations team.

Key Responsibilities

• Collaborate with clients to co-design SOPs for resolving support queries across channels (chat, ticket, voice)
• Scope and plan each integration: gather technical and operational requirements and convert them into an executable timeline with measurable success metrics (e.g., coverage %, accuracy, CSAT)
• Lead integration rollouts and post-launch success loops: monitor performance, debug issues, fine-tune prompts and workflows
• Conduct quarterly “AI health-checks” and continuously improve system effectiveness
• Troubleshoot production issues, replicate bugs, ship patches, and write clear root-cause analyses (RCAs)
• Act as the customer’s voice internally, channel key insights to product and engineering teams

Must-Have Qualifications

• Engineering degree is a must; Computer Science preferred
• Past experience in coding and a sound understanding of APIs is preferred
• Ability to communicate clearly with both technical and non-technical stakeholders
• Experience working in SaaS, customer success, implementation, or operations roles
• Analytical mindset with the ability to make data-driven decisions

We are looking for an enthusiastic and skilled SDE 2 React Web Developer to join its dynamic engineering team. As an SDE 1, the developer will be responsible for building and maintaining user-facing features for the web platform using React. The developer will work closely with cross-functional teams to deliver high-quality, scalable, and efficient applications that offer an exceptional experience to Revv's users.

Responsibilities

• Develop responsive, user-friendly, and high-performance web applications using React.js and related technologies.
• Collaborate with product managers, designers, and other engineers to deliver new features and improve existing ones.
• Write clean, maintainable, and testable code, ensuring a high level of code quality.
• Optimize applications for maximum speed and scalability.
• Troubleshoot and debug application issues, ensuring a smooth user experience.
• Stay up-to-date with the latest industry trends and best practices in web development.
• Participate in code reviews and contribute to continuous improvement within the team.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3.
• Experience with state management libraries like Redux or Context API.
• Familiarity with version control systems, primarily Git.
• Knowledge of RESTful APIs and integrating them into front-end applications.
• Strong understanding of web performance optimization techniques.
• Basic experience with testing frameworks like Jest, Mocha, or Enzyme.
• Strong problem-solving skills and ability to work independently and as part of a team.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

• Actively work with Product Managers to scope out and plan projects
• Be actively involved in hiring and growing our engineering team
• Plan and organize sprints with a highly ambitious group of engineers
• Actively work with engineers helping them break roadblocks throughout the sprints
• Involved in building and reviewing Project Architecture
• Actively review Code, Product and API Specifications
• Develop engineers on the team and help them advance in their careers
• Care about agility as much you care about scalability and availability
• Build and help us evolve our culture
• Teams at Our Company is expected to be comfortable working across the stack, delivering new features and products from start to finish
• Most products are Ruby on Rails applications with ReactJS frontends. We have PostgreSQL for most of our storage, and everything is hosted on AWS

• Clear and influential in both, writing and person
• Being a role model for the team
• Bringing-in the experience of building and scaling system to 100x
• Programming expert - help team resolve programming related issues as quickly as possible and introduce the team to better ways of building products.

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Us.
• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL
• Our Company is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
• Working here translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
• Our company has been awarded as the most Disruptive Procurement Startup of the year - 2017
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

Data Semantics 

We are Product base company and Microsoft Partner

Data Semantics is an award-winning Data Science company with a vision to empower every organization to harness the full potential of its data assets. In order to achieve this, we provide Artificial Intelligence, Big Data and Data Warehousing solutions to enterprises across the globe. Data Semantics was listed as one of the top 20 Analytics companies by Silicon India 2018 & CIO Review India 2014 as one of the Top 20 BI companies.  We are headquartered in Bangalore, India with our offices in 6 global locations including USA United Kingdom, Canada, United Arab Emirates (Dubai Abu Dhabi), and Mumbai. Our mission is to enable our people to learn the art of data management and visualization to help our customers make quick and smart decisions. 

Our Services include: 

Business Intelligence & Visualization

App and Data Modernization

Low Code Application Development

Artificial Intelligence

Internet of Things

Data Warehouse Modernization

Robotic Process Automation

Advanced Analytics

Our Products: 

Sirius – World’s most agile conversational AI platform

Serina

Conversational Analytics

Contactless Attendance Management System

Company URL:   https://datasemantics.co 

JD:

.Net

.Net Core

Logic App

SQL

Regards,

Deepu Vijayan | Talent Acquisition

Tired of working endless hours on uninspiring products? Come work with AvanSaber (https://www.avansaber.com/" target="_blank">https://www.avansaber.com). An inclusive productive team that is changing the way that every customer manages their business!

Qualifications - Technical Skills Required:

Mandatory Skills:

Soft skills required
Strong collaborative skills
Excited by the thought of working with hard problems to solve
Focused on delivering software within the timeframes, we set collaboratively

Laravel

Optional:
VueJS, NuxtJS, React, and React Native
Mobile Frontend for Android or iOS

A little nerdy, tell us your passions. Show us your killer portfolio! Ideally, have some work currently used in the wild and be able to talk with us about your process, challenges, and what you've learned from it all.
Know more than us about your craft, and be able to use data to support your design decisions.

Desired Candidate Profile

• 3 years of Inside Sales (CBC selling)- High Ticket Value
• MBA from Tier 1/ 2 colleges preferred
• Good in number crunching
• Analytical bend and strong decision making ability
• Ability to communicate and work together with all stakeholders
• Hunger for growth
• Good experience in App selling