Junior DevOps Engineer

At Egnyte we build and maintain our flagship software: a secure content platform used by companies like Red Bull and Yamaha.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We have 300+ engineers spread across the US, Poland, and India.

You will be part of the Site Reliability Engineering Team. This role involves the design, scale, performance tuning, monitoring, and administration activities on the various databases (majority on MySQL).

Your day-to-day at Egnyte:

• Build, scale, and administer a large fleet of MySQL servers spread over multiple data centers with a focus on performance, scale, and high availability.
• Monitor and troubleshoot critical performance bottlenecks for MySQL databases before it causes downtime.
• Review and assess the impact of database schema design, topology changes prior to their implementation
• Ensure that databases are secured, maintained, backed up, and highly available.
• Review stress testing results and provide recommendations to development teams
• Automate anomaly detection to surface databases with failures, IOPS, deadlocks, and other failure reasons.
• Automate management tasks, streamline processes, and perform standard administrative functions

About you:

• Understanding of MySQL’s (5.7+) underlying storage engines
• Knowledge of Performance and scalability issues with MySQL
• Strong experience with MySQL HA using Orchestrator/ProxySQL/Consul/Pacemaker
• Experience with configuration management like Puppet/Ansible
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Automation experience with ‘Python/Ruby/Perl’ and ‘SQL’ scripting
• Analytical skills necessary to perform troubleshooting of errors and performance issues on a large array of Mysql cluster spread over multiple data centers.

Due to the nature of the role, it would be nice if you have also:

• Experience in other distributed systems like Redis, Elasticsearch, Memcached.
• Experience in managing a large fleet of database servers.
• Knowledge of HA and scalability issues with PostgreSQL

• Provision Dev Test Prod Infrastructure as code using IaC (Infrastructure as Code)
• Good knowledge on Terraform
• In-depth knowledge of security and IAM / Role Based Access Controls in Azure, management of Azure Application/Network Security Groups, Azure Policy, and Azure Management Groups and Subscriptions.
• Experience with Azure and GCP compute, storage and networking (we can also look for GCP )
• Experience in working with ADLS Gen2, Databricks and Synapse Workspace
• Experience supporting cloud development pipelines using Git, CI/CD tooling, Terraform and other Infrastructure as Code tooling as appropriate
• Configuration Management (e.g. Jenkins, Ansible, Git, etc...)
• General automation including Azure CLI, or Python, PowerShell and Bash scripting
• Experience with Continuous Integration/Continuous Delivery models
• Knowledge of and experience in resolving configuration issues
• Understanding of software and infrastructure architecture
• Experience in Paas, Terraform and AKS
• Monitoring, alerting and logging tools, and build/release processes Understanding of computing technologies across Windows and Linux

We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).

Job Description:

● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.

●Responsible for deploying highly complex, distributed transaction processing systems.

● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization

● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale

● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking

● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.

● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.

● Ensuring scaled database setup/monitoring with near zero downtime

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Why you should join us

- You will join the mission to create positive impact on millions of peoples lives

- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)

- You get to work in an accelerated learning environment

What you will do

- You will provide deep technical expertise to your team in building future ready systems.

- You will help develop a robust roadmap for ensuring operational excellence

- You will setup infrastructure on AWS that will be represented as code

- You will work on several automation projects that provide great developer experience

- You will setup secure, fault tolerant, reliable and performant systems

- You will establish clean and optimised coding standards for your team that are well documented

- You will set up systems in a way that are easy to maintain and provide a great developer experience

- You will actively mentor and participate in knowledge sharing forums

- You will work in an exciting startup environment where you can be ambitious and try new things :)

You should apply if

- You have a strong foundation in Computer Science concepts and programming fundamentals

- You have been working on cloud infrastructure setup, especially on AWS since 8+ years

- You have set up and maintained reliable systems that operate at high scale

- You have experience in hardening and securing cloud infrastructures

- You have a solid understanding of computer networking, network security and CDNs

- Extensive experience in AWS, Kubernetes and optionally Terraform

- Experience in building automation tools for code build and deployment (preferably in JS)

- You understand the hustle of a startup and are good with handling ambiguity

- You are curious, a quick learner and someone who loves to experiment

- You insist on highest standards of quality, maintainability and performance

- You work well in a team to enhance your impact

At Neurosensum we are committed to make customer feedback more actionable. We have developed a platform called SurveySensum which breaks the conventional market research turnaround time. 

SurveySensum is becoming a great tool to not only capture the feedbacks but also to extract some useful insights with the quick workflow setups and dashboards. We have more than 7 channels through which we can collect the feedbacks. This makes us challenge the conventional software development design principles. The team likes to grind and helps each other to lift in tough situations. 

Day to day responsibilities include:

1. Work on the deployment of code via Bitbucket, AWS CodeDeploy and manual
2. Work on Linux/Unix OS and Multi tech application patching
3. Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers.
4. Create and modify scripts or applications to perform tasks
5. Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
6. Easing developers’ life so that they can focus on the business logic rather than deploying and maintaining it. 
7. Managing release of the sprint. 
8. Educating team of the best practices.
9. Finding ways to avoid human error and save time by automating the processes using Terraform, CloudFormation, Bitbucket pipelines, CodeDeploy, scripting
10. Implementing cost effective measure on cloud and minimizing existing costs.

Skills and prerequisites

1. OOPS knowledge
2. Problem solving nature
3. Willing to do the R&D
4. Works with the team and support their queries patiently 
5. Bringing new things on the table - staying updated 
6. Pushing solution above a problem. 
7. Willing to learn and experiment
8. Techie at heart
9. Git basics
10. Basic AWS or any cloud platform – creating and managing ec2, lambdas, IAM, S3 etc
11. Basic Linux handling 
12. Docker and orchestration (Great to have)
13. Scripting – python (preferably)/bash

Your skills and experience should cover:

• 5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).

• Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.

• 5+ years of experience using one or more modern programming languages (Python, Node.js).

• Hands-on experience migrating data to the AWS cloud platform

• Experience with Scrum/Agile methodology.

• Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)

• Experience with AWS Data Storage Tools.

• Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.

• Experience working with GIT, or similar tools.

• Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

• Experience with Docker

• Experience with PostgreSQL database