Shopalyst Technologies

About Shopalyst:

Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital.

About the Role:

• This position is responsible for end to end management of Shopalyst's cloud infrastructure platform (AWS and Google Cloud).
• Candidate should have a bachelor's degree in Computer Science and Engineering (or equivalent) plus minimum 3+ years of experience in managing AWS cloud infrastructure.

Core responsibilities:

Infra management

• Review infrastructure change requests, suggest & implement optimal solution in terms of performance, maintainability & cost
• Keep the infrastructure updated/upgraded. This includes servers, operating system, packages and application software
• Maintain all infrastructure configuration as IaC (Infrastructure as Code)
• Infra monitoring and site reliability
• Continuous monitoring of infrastructure and ensuring 24x7 availability
• Implement/maintain automated alerting mechanisms for handling infra outages
• Document and maintain infra recovery procedures, ensure successful backup of critical data
• Continuously monitor infra utilization and alert on when to scale up/scale down
• instances Infra Security, Compliance & Certifications
• Infrastructure access management - ensure least privilege as the default policy. Review
• infra access periodically. Manage access to critical systems like AWS/Open VPN
• Adherence to CIS/AWS security benchmarks on AWS Security Hub
• Implement controls required for different attestations/certifications like SOC 2 Type 2,ISO 27xxx, PCI DSS etc

DevOps

• Enable CI/CD process for application deployment
• Infra cost monitoring and optimisation
• Services-wise infrastructure cost monitoring analysis and optimisation
• Infra trends and new services
• Evaluate new cloud services, analyse feasibility of adoption

Required Skills and Experience:

• AWS: 8+ years experience with using a broad range of AWS technologies (e.g. EC2,S3, ELB, VPC,Route 53, IAM, CloudWatch, CloudFront, RDS, Lambda, Glacier) to develop and maintain an Amazon AWS based cloud solution
• DevOps: Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Infra automation: Experience in Terraform/Ansible
• Scripting Skills: Strong scripting (e.g. Python) and automation skills.
• Operating Systems: Linux system administration and strong shell scripting skills
• Monitoring Tools: Experience with web servers (e.g. Nginx).
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.

Desired Skills (Not essential but beneficial to have):

• DB Skills: Basic DB administration experience - Cassandra, RDS, MySQL
• Search engines: Experience with search engines such as Apache Solr/Elastic Search
• Version Control: Experience administrating version control systems such as Git

About Shopalyst: 

Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital. 

  Key responsibilities

• Ensure compliance with all applicable regulatory requirements, including SOC2, ISO 27001, PCI DSS, GDPR rules and guidelines.
• Develop and implement compliance policies, procedures, and programs.
• Conduct regular compliance reviews and audits to identify areas of improvement.
• Collaborate with other departments to ensure effective implementation of compliance measures.
• Work with external vendors to ensure compliance adherence
• Maintain up-to date compliance records and provide them to Sales, Marketing, Internal and External Customers on a need-to-know basis
• Provide training and education on compliance matters to staff and stakeholders.
• Monitor market trends and regulatory developments to stay informed of potential risks or issues.

Requirements

Job Requirements

• Strong knowledge of audit and regulatory compliance to ensure the security, privacy, and reliability of SaaS services in a global market.
• Familiarity with ISO 27001, PCI DSS, GDPR rules and guidelines.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical skills and attention to detail.
• Bachelor's degree in a related field preferred but not required.
• Experience in Leading Software Project Teams desired but not mandatory.

Additional Notes : 

At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. 

About the Role: Agency Solutions Specialist

• To support our fast-growing business in APAC, US & Europe, we are looking to expand our Business Development team.
• This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru.

Responsibilities

• Establishing new agency and client relationships and win deals
• Organising meetings with the identified customers, and ability to make persuasive presentations
• Consultative sales of Shopalyst’s platform solutions to Media Agencies and advertisers.
• Negotiating pricing and contractual agreements
• Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals
• Achieving monthly, quarterly and annual sales targets
• Keeping CRM up to date to provide relevant and accurate forecasts
• Directly managing ongoing relationships with key agency stakeholders, enterprise accounts in the region, as appropriate
• Managing & growing existing accounts through new business, renewals and upsells

Role Requirements

• Solid B2B SaaS sales experience selling into large Enterprise Accounts, with a track record of consistently meeting targets OR
• 1-3 years of relevant experience in client services or digital marketing (media planning, ad ops, account management etc.) at a media agency, technology, e-commerce or media company.
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment.
• Excellent communication, and interpersonal skills with ability to deal with people at all levels.
• Ability to travel up to 50% of the time.