Location: Remote / Hybrid
Company: @iCloudEMS
Experience: 8+ years
Job Type: Full-Time (Monday - Saturday working)
About iCloudEMS
iCloudEMS is a trusted cloud-based Education ERP provider, empowering universities and higher education institutions to digitize and automate academic, administrative, and financial operations. Our comprehensive ERP solutions are tailored to meet regulatory standards and ensure a seamless experience for all stakeholders.
Job Summary
We are hiring an experienced Implementation Manager / Project Manager who has hands-on experience with University ERP implementations. The ideal candidate will be responsible for leading end-to-end implementation, client coordination, requirement gathering, solution mapping, and project delivery across academic and administrative modules.
Key Responsibilities
- Lead and manage full-cycle ERP implementations for universities and colleges
- Translate academic, HR, finance, and examination processes into ERP configurations
- Coordinate between development, QA, and support teams for module customization and delivery
- Monitor project timelines, risks, and deliverables to ensure smooth implementation
- Provide functional training and user onboarding to university staff and faculty
- Document workflows, change requests, and project milestones
- Serve as the single point of contact for client communication and issue resolution
- Support go-live planning, data migration, and post-implementation support
Required Skills and Qualifications
- Bachelor's/Master’s degree in Computer Science, IT, or Project Management
- 5+ years of experience in ERP project implementation, preferably in the education domain
- Strong understanding of university operations – Academics, Examination, HR, Payroll, Finance, and Accreditation
- Experience managing client communication, training, documentation, and support
- Excellent communication, presentation, and team coordination skills
Preferred Experience
- Prior implementation experience with educational ERP systems
- Familiarity with modules like LMS, Student Lifecycle, Online Examination, Fee Management, Accreditation Dashboards
- Exposure to cloud-based deployments and multi-campus architecture
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