L&D E- learning (content Manager)

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

General Manager - Operations

Department: Operations

Location: Goa (Corlim Industrial Estate)

Reports To: BOD Role

Summary: The General Manager – Production will lead the overall production function of the Elastic Plant in Goa, ensuring timely, cost-effective, and high-quality output. The role is responsible for achieving daily, monthly, and annual production targets, driving continuous improvement, managing production teams, and aligning plant activities with corporate goals while maintaining health, safety, and compliance standards.

Key Responsibilities:

1. Production Planning & Execution

• Oversee daily and long-term production schedules to meet delivery timelines and output targets.

• Coordinate with SCM, Maintenance, and QA for uninterrupted production flow.

• Monitor real-time production KPIs and take immediate corrective actions when needed.

2. Capacity Utilization & Productivity

• Optimize plant capacity and resource utilization (manpower, machines, materials).

• Drive initiatives for improving machine efficiency, reducing downtime, and eliminating bottlenecks.

• Implement lean manufacturing and productivity-enhancing practices.

3. Quality Control & Compliance

• Ensure adherence to product specifications and quality standards.

• Work with QA/Technical teams to address quality issues and customer feedback.

• Ensure compliance with SOPs, statutory regulations, audits, and certifications.

4. Cost Optimization

• Monitor production costs and control wastage of raw materials, utilities, and manpower.

• Identify opportunities to reduce cost per unit through process improvement and waste reduction.

5. Team Management & Development

• Lead and manage production supervisors, line managers, and floor staff.

• Define roles, set individual KPIs, monitor performance, and provide developmental feedback.

• Ensure effective training programs for skill development and safety practices.

6. Safety, Health & Environment

• Ensure adherence to all safety norms and regulations across the production floor.

• Promote a culture of safety and conduct periodic audits and drills.

• Ensure environmental compliance in waste disposal and energy usage.

7. Reporting & Reviews

• Maintain daily, weekly, and monthly production reports with key metrics.

• Participate in management reviews and provide insights into production performance.

• Propose improvement plans based on data trends and performance gaps.

Qualifications & Experience

• Education: Degree in Mechanical/Textile/Industrial Engineering or related discipline. Postgraduate qualification preferred.

• Experience: 12–15 years in production/manufacturing roles, with at least 5 years in a senior leadership role.

• Industry Preference: Elastic/Narrow Fabric, Textile, Garments, or Process Manufacturing.

Key Skills

• Strong command of production planning and execution • Leadership and team-building abilities

• Proficiency in lean manufacturing, 5S, Kaizen, and TPM

• Analytical and problem-solving mindset

• Working knowledge of ERP systems (SAP, Oracle, etc.)

• Commitment to quality, safety, and compliance

This requirement is for FENFEO Automation Private Limited which is into futuristic automobile technology. The incumbent supports the IT division in developing/maintaining  software tool that integrates the power source, mobile app and web application. He will be part of a team of 4 to 5 software developers to start with.

Basic Requirements:

* Bachelors/Masters in an accredited Engineering/Technology curriculum. BCA/MCA candidate are also considered.

* Must be Self-initiating, Good communication, Interpersonal and Organizational skills.

* Technical Skill Set:       Java, Angular, MySQL, RESTful API development.

* Total Experience:          2 to 3 years of Relevant experience.

* Job Location:                 Post Pandemic, the work location will be Chennai.

* CTC:                                 Rs. 5,00,000/- to Rs. 6,00,000/- per year.

About GoComet (www.gocomet.com):

GoComet is the world's leading AI Powered Transportation Visibility solution, revolutionizing the Supply Chain and Logistics industry. In just 5 years, we've partnered with over 500 Global Brands, including 7 Fortune 500 companies like John Deere, Unilever, and Koch Industries. At GoComet, we're not just changing logistics; we're shaping the future of global commerce.

Job Description:

We are seeking an experienced and dynamic Account Executive to drive sales in either the US or South East Asia region. As an integral part of our sales team, you will be responsible for expanding our customer base in the specified market, focusing on mid-market and enterprise segments. This role reports directly to the Global Head of Sales and Co-Founder.

Must-Haves:

●     Tech Sales Experience: Proven track record in tech sales within the Supply Chain & Logistics industry, preferably with experience in selling SaaS solutions.

●     International Market Experience: Demonstrated success in sales within international markets, specifically in APMEA or the Americas.

●     Territory Planning & Pipeline Building: Strong understanding and experience in territory planning and pipeline building, particularly in the mid-market and enterprise customer segments.

●     Outbound Pipeline Generation: Ability to effectively generate outbound pipeline through various channels and strategies.

Good to Have:

●     Startup Experience: Previous experience working in a startup environment, with a demonstrated ability to thrive in a fast-paced, agile setting.

●     Market Entry Experience: Experience in launching products or services into new markets, including market research, strategy development, and execution.

We Offer:

●     Flat Structure: Work closely with the Global Head of Sales and Co-Founder in a flat organizational structure, enabling direct communication and rapid decision-making.

●     Flexible Working Hours: Enjoy the flexibility to manage your work schedule according to your productivity and personal commitments.

●     Market Compensation: Competitive salary package with performance-based incentives and opportunities for career growth.

●     Dedicated Lead Gen and SDR Support: Access to dedicated lead generation and sales development resources to help you build and nurture your pipeline effectively.

●     Travel Opportunities: Travel to multiple markets for business development purposes, gaining exposure to diverse cultures and business landscapes.

How to Apply:

If you are passionate about driving sales, thrive in a dynamic environment, and meet the qualifications outlined above, we encourage you to apply by sending your resume and a cover letter highlighting your relevant experience to [HR Email Address]. Please include "Account Executive - Sales (US/South East Asia)" in the subject line of your email.

Join us in revolutionizing the supply chain and logistics industry!

Responsibilities:

• Execute campaigns on Facebook, Google Ads & other portals to drive growth.
• Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
• Analyzing & Reporting of Data & executing changes based on learnings.
• Coordinate with the design team to ensure campaign implementation.
• Planning & Testing of creatives & Audiences.
• Work on creatives & communication for the ads on various portals.

Must Haves: -

Experience: 1.5 - 2 years in Performance Marketing

Good written and verbal communication skills.

Knowledge of Microsoft Excel

Job Summary:

We are looking for a talented Senior 3D Designer to join our team. The ideal candidate must demonstrate strong artistic and storytelling ability and possess foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse. They must also have experience in end-to-end modeling, UV unwrapping, texturing and rendering. The candidate should be proficient in a variety of digital 2D and 3D software programs such as Photoshop, Illustrator, Maya, Blender, etc. This is a great opportunity for someone who is passionate about designing photo-realistic virtual worlds and has 3-5 years of experience as a concept artist or graphic designer.

Responsibilities:

• Create avatar concepts, assets, world-building, materials and texture definition, and environments for photo-realistic virtual worlds
• Use traditional tools and technology to create designs in 2D/3D
• Collaborate with team members and work to a brief by understanding creative briefs, then considering elements such as context, timescales, and creative constraints when solving tasks
• Demonstrate an understanding of technical art production and end-to-end modeling, UV unwrapping, texturing, and rendering
• Develop assets and designs in line with project requirements and timelines
• Ensure all designs are optimized for performance and meet project requirements
• Keep up-to-date with industry trends and emerging technologies

Requirements:

• A portfolio of work demonstrating strong artistic and storytelling ability
• Foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse
• Excellent sketching abilities for rough conceptualization
• Proficient in a variety of digital 2D and 3D software programs (not limited to Photoshop, Illustrator, Maya, Blender, etc.)
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to manage multiple projects and meet tight deadlines
• 3 - 5 years of experience as a concept artist or graphic designer preferred

Responsibilities and Duties

1.Create, categorize, and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site

1. Perform management of PPC accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
2. Assist in the maintenance and monitoring of keyword bids, budget caps and other important account metrics.
3. Create online banner adverts and oversee pay per click (PPC) ad management
4. Track and analyze website traffic flow and provide regular internal reports
5. Manage and maintain updates for keyword lists.
6. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,

 display network, and other facets of paid search in accordance with client goals.

1. Familiarity with Google Adwords reporting interface

Job Requirements:

• Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Office
• Experience working with AdWords and Bing Ads
• AdWords certification required
• Ads 360 experience (previously Double-click Search)
• BS/BA degree preferred
• Agency experience preferred
• High proficiency with Google Analytics, Bing Analytics, and other website analytics software