- 5 to 8 years of prior experience in training or equivalent history of increasing the learning curve.
- Open for Full-time / Part-time / Contract / Freelance.
- Good in Java along with cloud technologies - AWS/Azure/GCP.
- Familiarity with working with clients of all sizes in a professional set-up.
- Excellent communication skills.
- Detail-oriented.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly.
- Proven record of operating as an independent contributor.
- Ability to deliver engaging presentations.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- If you are passionate and meet these requirements and are obsessive about shaping the future of talent, we would love to hear back from you.
Similar jobs
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
3-15 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization )
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
1-5 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization ) Master of Social work
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Read less
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
3-15 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization )
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Opportunity
As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.
Responsibilities
- Take handover from sales by understanding customers' persona, their pain points and expectation.
- Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers.
- Guide users on product features and train them to use it effectively.
- Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month |
|
Within 3 months |
|
Within 6 months |
|
Within 12 months |
|
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Ready to work in US Shift in future
What are we looking for?
Attitude |
Skills |
|
|
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Greetings
Urgently Looking for Technical Training Manager
Experience : 3-7yrs
- Location - Mumbai
Must have
1) Should have experience in providing Corporate Trainings in current or past organization
2) Must have either of these skills ( Java/ Devops/ IOT/ Data Analyst/ Machine Learning/ Cloud)
3) Good Training Analysis (Delivery) and Training Management Skills
Roles
Monitoring Technical Trainings
· Handling Escalations
· Handholding with operations team for training lab setup on the technical side
· Checking up with feedback and taking actions on low feedback.
· Monitoring Technical Trainings
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
About The Job Profile:
We are currently looking for active graduate individuals who are exceptionally good at communication skills and have a knack for 3D Designing and 3D Printing. The name of the profile is STEM Trainer (Teaching Job Role).
Responsibilities and Duties:
- Train STEM concepts to students from schools, colleges, and other educational institutions.
- Work on science and engineering research projects.
- Create & deliver the required content in schools and colleges.
- Content majorly consists of 3D Designing and 3D Printing.
- Manage the operations on the school premises.
- Compile and record daily update reporting to the respective manager.
- Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
- Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.
- Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.
- Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
- Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
- Develop and retain an up-to-date knowledge of current working practices.
- Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
- Create high quality training materials for the candidates
- Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
- Continuously improve knowledge with necessary certifications and actively contribute in community forums
Skills & Experience
- Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
- AWS certified solutions architect associate or higher
- Microsoft certified Azure administrator associate or higher
- Excellent verbal and written communication skills.
- Excellent organizational and time-management abilities.
- Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
- Experience in eLearning video development using Articulate, Camtasia, or Captivate software.