
Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
What will you do at Fynd?
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Be the 1st person to report the incident.
- Debug production issues across services and levels of the stack.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realise it.
- Building automated tools in Python / Java / GoLang / Ruby etc.
- Help Platform and Engineering teams gain visibility into our infrastructure.
- Lead design of software components and systems, to ensure availability, scalability, latency, and efficiency of our services.
- Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.
- Participate in on-call rotation to ensure coverage for planned/unplanned events.
- Perform other task like load-test & generating system health reports.
- Periodically check for all dashboards readiness.
- Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
- Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts.
- Participate in the 24x7 support coverage as needed Troubleshooting and problem-solving complex issues with thorough root cause analysis on customer and SRE production environments
- Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the services in production and consistently achieve our market leading SLA.
- Improving the scalability and reliability of our systems in production.
- Evaluating, designing and implementing new system architectures.
Some specific Requirements:
- B.E./B.Tech. in Engineering, Computer Science, technical degree, or equivalent work experience
- At least 3 years of managing production infrastructure. Leading / managing a team is a huge plus.
- Experience with cloud platforms like - AWS, GCP.
- Experience developing and operating large scale distributed systems with Kubernetes, Docker and and Serverless (Lambdas)
- Experience in running real-time and low latency high available applications (Kafka, gRPC, RTP)
- Comfortable with Python, Go, or any relevant programming language.
- Experience with monitoring alerting using technologies like Newrelic / zybix /Prometheus / Garafana / cloudwatch / Kafka / PagerDuty etc.
- Experience with one or more orchestration, deployment tools, e.g. CloudFormation / Terraform / Ansible / Packer / Chef.
- Experience with configuration management systems such as Ansible / Chef / Puppet.
- Knowledge of load testing methodologies, tools like Gating, Apache Jmeter.
- Work your way around Unix shell.
- Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
- A focus on delivering high-quality code through strong testing practices.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University: We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

About Fynd
About
Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others
Tech stack


Connect with the team
Similar jobs
Job Title: Salesforce Service Voice Developer
Experience: 7+ Years
Location: Remote
Role Description
We are seeking an experienced Salesforce Service Voice Developer to join our team. This role involves solution design, system integration, software development, and client consulting to enhance and optimize business processes using Salesforce technologies.
Qualifications
- 7+ years of hands-on Salesforce development experience
- 4+ years of experience with Service Cloud Voice
- Strong architecture and consulting background
- Proven expertise in software development and system integration
- Experience in business process optimization using Salesforce
- Excellent analytical and problem-solving abilities
- Strong communication and presentation skills
- Ability to work both independently and collaboratively
- Bachelor’s degree in Computer Science, Information Technology, or a related field


Position: Full Stack BlockChain Developer
Location: Remote ( Work from Home)
Job Details:-
- Expert with DeFi, NFT and latest Crypto Concepts. Should have working experience on these concepts
- Strong knowledge with Smart Contract best practices
- Experience with React JS & Node JS Required (We prefer MERN Stack). Having TypeScript experience would an advantage
- If you have an understanding of AWS and how setup and deployment of Project elements work, would be an advantage.
- Knowledge of GitHub is must.
Roles & Responsibilities:
- Handle the solidity
- Should be able to write smart contracts
Specfic Skill set required: Exp. In working polka dot & binance smart chains will be advantage.
If you posses the above mentioned required skill sets & want to grow along with our fast paced growing Organisation then please share your updated CV.
Qualifications:
- Bachelor's degree in Computer Science Engineering, or a related field (or equivalent experience).
- At least 7 years of experience in back-end development, specifically with Node.js.
- Strong understanding of JavaScript and TypeScript would be a plus.
- Experience with asynchronous programming and event-driven architecture.
- Familiarity with RESTful APIs and/or GraphQL.
- Proficient in working with databases (e.g., PostgreSQL).
- Knowledge of version control systems, particularly Git.
- Experience with cloud services (e.g., Azure Cloud) and containerization tools (e.g., Docker).
- Strong problem-solving skills and the ability to work independently as well as part of a team.
- Excellent communication and collaboration skills.

- Analyze, investigate & resolve bugs and technical issues faced by our merchants, partners and customers.
- Communicate with end customers & merchants on technical issues over phone calls and get on remote sessions to solve their issues on time.
- Identify, scope out, and provide solutions for technical projects that may arise
- Build out technical documentation and knowledge base for users to access
- Be a liaison between our Support and Development teams
- Perform other reasonably related duties as assigned by the immediate supervisor and other members of the management team
Ideal Skills:
- 4+ years of work experience as software engineer
- Knowledge of PHP, SQL and hands on experience in ecommerce platforms like Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, etc
- Knowledge of Javascript, HTML/CSS and ability to troubleshoot with browser’s tools
- Close attention to detail with a high degree of accuracy
- Strong self-starter attitude who doesn’t need direct supervision
- Strong written and verbal communication skills
- Strong desire to spot and resolve potential issues before they occur
Bonus Points:
- Experience providing product insights and resolving technical tickets
- Experience in startups
- Experience in an agile environment
- Coding bootcamp or technical degree is a plus
- Experience in a customer-facing or service role where you had to understand problems and provide solutions
About You
- A+ character. We are team-first here at company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- Ownership. You aren’t afraid to take on new responsibilities and you act like an owner in everything you do.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
Perks & Benefits:
- Competitive salary
- Group Medical insurance
- Life and long term disability insurance
- Collaborative fun workspace
- The opportunity to join country’s fastest growing start-up alongside a team of motivated and driven individuals
Job description :
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.
Who Would Be a Best Fit:
- 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
- Building, developing & leading a high performance in telesales team.
- Managed a sales quota of more than 1 crore per month.
- Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
- Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.
What you will do:
- Producing concepts for layouts and developing these concepts based on feedback given
- Executing visual design stages from concept to final hand-off to engineers
- Finishing designs to a highly detailed, professional-level (p.s. keeping the design system guidelines intact)
- Creating wireframes when required (complete with annotation) for developers to implement
- Working with developers to communicate specs, ensuring correct implementation and working through any problems encountered
- Designing web, mobile and tablet friendly applications
Desired Candidate Profile
What you must have:- 3-5yrs of experience and proven track record
- Strong portfolio to be presented and defended during the interview
- Experience using tools such as Photoshop, Sketch, Illustrator, InVision, Figma
- A proactive mindset with ability to communicate designs and new ideas in a logical and pragmatic manner
- A good listener and facilitator who knows how to facilitate constructive design discussions
- Open mind for criticism and harsh feedback as and when required
- Understanding of basic front-end languages like HTML5, CSS3 will be a plus (not a requirement)
- Experience working in agile teams, with developers and Product Managers
Senior Cloud Developer
A Moving Experience.
We are looking for a motivated Java software developer. Your main responsibilities will be, but not limited to:
- Participate to the technical aspects of the software solution through the full life-cycle of the development including requirements, design, implementation, testing, documentation, maintenance, training and support
- Using Spring, support and develop software that is based on a micro-services framework
- Play an active role in daily scrums, weekly grooming sessions and sprint planning sessions
- Conduct code reviews to ensure high quality
- Write code that is performant and maintainable
- Collaborate with QA engineers to define the best test strategy and how it integrates into our CI/CD pipelines
Number of Years of Work Experience: 5+ years software industry experience
Required Skills:
- 5+ years of experience working with Java
- Experience in AWS/Azure
- Extensive experience in OO design and design patterns
- Experience working with databases (e.g.: MSSQL, PostgreSQL, etc.)
- Hands-on experience with the "container ecosystem" e.g., Docker, Kubernetes
- Experience building high-performant, high-available software
- Experience with Infrastructure as Code IAC, CI/CD
- Desire to learn new technologies
- Excellent oral and written communication skills
- Self-starting, self-motivated, self-directed, and self-sufficient
Preferred Skills:
- Experience with client/server software architecture and SoA (Service-oriented Architecture)
- Familiar with the Spring Framework
- Familiar with Spring Boot
- Familiar with Jira
- Familiar with monitoring technologies (e.g.: Graphite/Grafana, Postgrace, ELK, etc.)
- Unix/Linux OS and networking knowledge
Education:
- BS/MS University degree in Electrical Engineering, Computer Engineering, Computer Science or equivalent.



- Create a platform to change the way kids learn: Because company is solving a unique problem, we have the chance to reimagine education. Be it collaboration or puzzles or interactive videos or even 3D experiences, there is a huge scope for innovation. You can help us get there.
- Tackle challenging and impactful problems: You'd jump between product, marketing, internal tools, process — participating in every phase from inception to implementation. Absolutely no boredom.
- Join us at a magical time: We went through Y Combinator, have raised funding and are seeing strong traction with a very lean team. You get to be among the first employees in one of the strongest and most passionate teams in the EdTech space.
So, what will you do as a Full Stack Lead at company?
- As one of the early employees, there will be a lot on your plate. All the time!
- You'll take ownership and build new product features from start to finish. We love to hire ‘Product Engineers’ who care about “why” behind a feature and suggest changes to hit the objectives even better
- You'll build improvements to performance, reliability, and product polish — for example, improving the efficiency and performance of our replicated state systems.
- You will mentor new joiners, review the pull requests and help with expanding the team as we grow
This might be for you if...
- You have strong knowledge of both front and back end technologies
- You have been professionally coding for at least 4 years
- You have worked in a startup and relish the chaos and pressure
- You've built and maintained quality user interfaces that have reached a large audience, ideally while the product is experiencing rapid growth.
- You can readily learn most technologies as you go. To you, technologies are about tools and tradeoffs, not an ideology.
- You care about the business implications of anything you build. You're not just going after cool stuff — you understand the balance between craft, speed, and the bottom line.
- Bonus: You're fluent with Typescript, Python, Go, NodeJS, Postgres, Docker.
- Bonus: You're familiar with multiple frameworks such as React, Django
- Bonus: You understand AWS infrastructure and can put out a fire if one happens

