AWS Solution Architect

Job description

• Engage with the business team and stakeholder at different levels to understand business needs, analyze, document, prioritize the requirements, and make recommendations on the solution and implementation.
• Delivering the product that meets business requirements, reliability, scalability, and performance goals
• Work with Agile scrum team and create the scrum team strategy roadmap/backlog, develop minimal viable product and Agile user stories that drive a highly effective and efficient project development and delivery scrum team.
• Work on Data mapping/transformation, solution design, process diagram, acceptance criteria, user acceptance testing and other project artifacts.
• Work effectively with the technical/development team and help them understand the specifications/requirements for technical development, testing and implementation.
• Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.
• Partner with the support organization to provide training, support and technical assistance to operation team and end users as necessary
• Product/Application Developer
• Designs and develops software applications based on user requirements in a variety of coding environments such as graphical user interface, database query languages, report writers, and specific development languages
• Consult on the use and implementation of software products and applications and specialize in the business development environment, including the selection of development tools and methodology

Primary / Mandatory skills:

• Overall Experience: Overall 4 to 6 years of IT development experience
• Design and Code NodeJS based Microservices, API Webservices, NoSql technologies (Cassandra/MongoDb)
• Expert in developing code for Node-JS based Microservice in TypeScript
• Good Experience in understanding the data Transmission through pug/sub mechanism like Event Hub and Kafka
• Good Understanding of Analytics and clickstream data capture is HUGE Plus
• Good understanding of frameworks like Java Spring Boot, Python is preferred
• Good understanding of Microsoft Azure principles and services is preferred
• Able to write Unit test cases
• Familiarity with performance testing tools such as Akamai SOASTA is preferred
• Good knowledge on Source Code control like GIT, code clout, etc and understanding of CI/CD(Jenkins and Kubernetes)
• Solid technical background with understanding and/or experience in software development and web technologies
• Strong analytical skills and the ability to convert consumer insights and performance data into high impact initiatives
• Experience working within scaled agile development team
• Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
• The desire to be continually learning about emerging technologies/industry trends

Company Background

Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.

We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!

We are looking to hire Senior QA Automation Engineers with the below expertise:

 - Minimum 3+ years of total QA experience and out of that 1+ years should be on Automation.
 - Should have a working knowledge of SQL and UNIX Good test analysis and defect reporting skills.
 - API Testing experience.
 - Should be capable in Integration, Regression, Compatibility, and Performance Testing.
 - Database Testing experience.
 - Manual and Automation Testing experience.
 - Language: Java and/or Node.js.

What is in it for you:

• Opportunity to learn, grow and be a role model for young team members
• One of the best ESOP programs
• Group health insurance and other financial benefits
• Meritocratic culture with the promise of rapid career progression.
• Experience of a growing company with a focus on the personal growth of all team members
• Opportunity to work with the Founders
• 5 days working (Mon-Fri)

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills