UX Designer

-Firm grasp of the JavaScript language and its nuances, including ES6+ syntax

-Build pixel-perfect, smooth UIs across both mobile platforms

-Leverage native APIs for deep integrations with both platforms

-Diagnose and fix bugs and performance bottlenecks for performance that feels native

-Knowledge of functional and object-oriented programming

-Strong knowledge and experience in either iOS or Android native application development

-Familiarity with native build tools, like XCode, Android Studio

Position Description:

Amity University, Patna campus invites applications for a tenure-track Assistant Professor position in the Department of Computer Science. The successful candidate will demonstrate a strong commitment to teaching, research, and service in the field of computer science.

Responsibilities:

• Teach undergraduate and graduate courses in computer science, with a focus on [insert areas of specialization or interest, e.g., artificial intelligence, machine learning, software engineering, etc.].
• Develop and deliver innovative curriculum that incorporates industry best practices and emerging technologies.
• Advise and mentor undergraduate and graduate students in academic and career development.
• Conduct high-quality research leading to publications in peer-reviewed journals and presentations at conferences.
• Seek external funding to support research activities and contribute to the growth of the department.
• Participate in departmental and institutional service activities, including committee work, academic advising, and community outreach.
• Contribute to the collegial and collaborative atmosphere of the department through active engagement with colleagues and participation in departmental events and initiatives.

Qualifications:

• A Ph.D. in Computer Science or atleast Thesis submitted
• Evidence of excellence in teaching at the undergraduate and/or graduate level.
• A strong record of research productivity, including publications in reputable journals and conferences.
• Demonstrated expertise in [insert areas of specialization].
• Ability to effectively communicate complex concepts to diverse audiences.
• Commitment to fostering an inclusive and equitable learning environment.
• Strong interpersonal skills and the ability to work collaboratively with students, faculty, and staff.
• Potential for leadership and contribution to the academic community.

Preferred Qualifications:

• Experience securing external research funding.
• Experience supervising undergraduate or graduate research projects.
• Experience with curriculum development and assessment.
• Experience with industry collaboration or technology transfer initiatives.

Application Process:

Interested candidates should submit a cover letter, curriculum vitae, statement of teaching philosophy, statement of research interests, evidence of teaching effectiveness (e.g., teaching evaluations), and contact information for three professional references. Review of applications will begin immediately and continue until the position is filled.

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com

WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.

Responsibilities:

• Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
• Review and manage admin-related reports and checklists for accuracy and completion.
• Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
• Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
• Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
• Manage databases and other information systems to ensure data is updated and accessible.
• Coordinate and support various administrative projects and initiatives.
• Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
• Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
• Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
• Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.

Requirements:

• Bachelorʼs degree in any discipline
• Minimum 3 years of proven experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in MS Office & G Suite is a must
• Excellent organizational and time-management skills
• Quick-thinking, planning, coordinating, and executing skills

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)

Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09

Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Job Description:-

• Php Developer Skills Required.
• Good working knowledge on Core PHP.
• Strong knowledge of MVC Framework and knowledge of Laravel.
• Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
• Strong knowledge of MySQL databases & OOPS concepts.
• Strong knowledge of ORM and query builder.
• Knowledge of queue scheduling and task scheduling.
• Strong knowledge of Artisan commands.
• Hands on experience of service providers and create new service providers in the application when needed.
• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable modules.
• Solve complex performance problems and architectural challenges.
• Write well designed, testable, efficient code by using best software development practices.
• Integrate data from various back-end services and databases.
• Create and maintain software documentation.
• Knowledge of Rest APIs.
• Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
• Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
• Proficient understanding of code versioning tools, such as Git is mandatory.
• Ability to debug the code and resolve the issues.

Key Responsibilities:-

• Build reusable code and libraries for future use.
• Participate in the full lifecycle of the projects.
• Optimize application for maximum speed and scalability.
• Ability to work independently and within a team environment.
• Assist in troubleshooting any production issues.
• Working within an existing code base and also writing code from scratch.
• Good team player -collaborate with other team members and stakeholders.
• Commitment to meet corporate goals and tight deadlines.

Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.

Experience:- 3+ Years’ experience.

Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.