UX Designer

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

ROLES & RESPONSIBILITIES 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Ensure lightweight and highly responsive app
• Extending the features as per requirement
• Write expressive code that is clear enough to compensate for simple documentation
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

REQUIREMENTS

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK, design principles, patterns, c,c++ and best practices
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experience in using git preferably with github or bitbucket
• Familiarity with Google Maps API, push notifications, firebase, Dart,SMS gateways and Payment gateways
• Solid understanding of the full mobile development life cycle.

Experience: 4+ years

JOB TYPE: Full-time

JOB LOCATION: Lower Parel, Mumbai

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

Responsibilities
•       Design, code, test and manage various applications
•       Collaborate with engineering team and product team to establish best

Responsibilities
•       Design, code, test and manage various applications
•       Collaborate with engineering team and product team to establish best products
•       Follow outlined standards of quality related to code and systems
•       Develop automated tests and conduct performance tuning

Qualifications
•       Bachelor's degree in Computer Science or relevant field
•       Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
•       Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
•       Experience working in agile development environment

Responsibilities for Net Developer 3-5 years

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Desired Profile:

We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.

Strong experience developing database driven web-based applications using ASP.NET MVC, C#,

OOPS concept, ADO.NET, SQL Server, WCF.

Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.

Ability to work in a fast paced, iterative development environment with short turn- around time.

products
•       Follow outlined standards of quality related to code and systems
•       Develop automated tests and conduct performance tuning

Qualifications
•       Bachelor's degree in Computer Science or relevant field
•       Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
•       Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
•       Experience working in agile development environment

Responsibilities for Net Developer 3-5 years

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Desired Profile:

We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.

Strong experience developing database driven web-based applications using ASP.NET MVC, C#,

OOPS concept, ADO.NET, SQL Server, WCF.

Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.

Ability to work in a fast paced, iterative development environment with short turn- around time.

 Your role as Business Development Executive:

 ● Buildandmanageaportfolio of partners by acquiring new and growing existing ones.

● Developadeepunderstanding of the industry, the respective market, and

 competitive analysis.

 ● MeetandexceedteamKPItargets and business objectives.

 ● Supportnewandexisting clients via email, phone or chat

 ● Negotiate the terms of each partnership based upon the existing rebate structures.

 ● Generateideas to increase lead generation and conversion.

 ● Identify business opportunities, potential clients and VIP customers and negotiate in

 order to create profitable accounts through identifying needs within the FX industry.

 ● Ensurepartner satisfaction by maintaining a professional relationship, handling and

 following-up on issue resolutions and catering to Partner needs.

 ● Directing partners to a specific outcome through company approved communication

 channels.

 ● Educatepartners on the Company’ platforms and websites, proactively offering new

 tools and features to partners.

 Requirements:

 1. Minimum2yearsof experience in account management, client relationship or any

 relevant client facing roles within the financial services industry.

 2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /

 quarterly basis.

 3. Strong client-facing and communication skills.

 4. Ahunter &entrepreneur mindset with the ability to grow business sales;

 5. Strong business acumen, project management abilities, and negotiation skills.

 6. Proven ability to develop and implement a strategic business expansion plan.

 7. Excellent verbal and written communication skills, including facilitation of group

 presentations.

 8. Ability to work on own initiative, expand and generate business.

 9. Ability to work under pressure, face constant challenges, adapt to changes

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

Job description:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals.
• Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.

Required Candidate profile:

• Any graduate can apply (BBA/BCOM will be preferable)
• Good Communications Mandate.

Experience:

• Freshers and Experienced (Min 6 months relevant experience)

Working Location:

• 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007

Working Hours:

• US Shift (Mon-Fri)
• Onsite

BE / B-Tech degree and 2+ years of work experience, or ME / MS degree and 2+  years of work experience, in Computer Science.

• Strong programming skills in Python/Django
• Experience with Angular, JavaScript frameworks/libraries
• Hands on experience with MySQL, PostGreSQL or other RDBMS
• Experience with Web application security and Secure coding practices
• Strong Analytical thinking and problem solving ability
• Familiarity with software collaboration tools – GIT
• Ability to work with a distributed and diverse team of researchers and developers.
• Excellent English language communication skills, both written and verbal.
• High level of innovation and motivation

Roles & Responsibilities:

• Building smooth UIs and designing responsive screens across both mobile platforms.
• Leveraging native APIs for deep integrations with both platforms.
• Diagnosing and fixing bugs and performance bottlenecks.
• Reaching out to the open source communities to encourage and help implement mission - critical software fixes (React Native updates frequently and dependent libraries might break).
• Maintaining code and writing automated tests to ensure the product is of the highest quality. 

Skills Required:  

• Familiarity with native build tools, like XCode, Gradle
• Understanding of REST APIs and offline storage
• Experience with unit testing and integration testing
• Experience with Cl/CD and version control (i.e., GitHub) highly valued 
• Bachelor's degree in computer science, computer engineering, or similar
• Strong communication skills: you possess the ability to communicate complex problems in a simple and effective way
• Have worked in an agile and fast-paced environment (ideally at an e - commerce or logistics company)
• Ready to join the team immediately